Movado Connect 2.0 Installation guide

FAQ

2
WHICH PHONES ARE COMPATIBLE WITH
MY SMARTWATCH?
Your smartwatch is compatible with Android™ and
iOS phones, specifically with Android 4.4+ (excluding
Go edition) or iOS 12. All devices are Bluetooth®
Smart-enabled with an improved data transfer of 4.1
Low Energy.
HOW DO I DOWNLOAD THE WEAR OS BY
GOOGLE™ APP?
iOS: Go to the App Store®and select Search from
the bottom menu. Type “Wear OS by Google” in the
search bar, select the Wear OS by Google app, and
tap Get. Wait for the app to download to your phone.
ANDROID: Go to the Google Play store, type Wear
OS by Google in the search bar, select the Wear OS
by Google app, and tap Install. Wait for the app to
download to your phone.
HOW DO I SET UP MY SMARTWATCH?
Follow these steps:
• On your phone, download and install the Wear
OS by Google™ app from the App Store®or
Google Play Store.
• Plug included charger into a USB wall charger.
Place watch on charger by aligning the 4
magnetic pins on the back of the watch to the pins
on the charger. WARNING: To avoid damage to
your watch, only use with included charger.
• To turn on your watch, press and hold the crown
(on the right-hand side of the watch) for a few
seconds. It will take up to a few minutes for your
watch to start up. Once turned on, tap the screen
to begin and select a language.
• Open the Wear OS by Google app on your
phone. If you don’t have Bluetooth turned on for
your phone, the app will instruct you to turn it on.
• Then follow the instructions on your phone to pair
with your watch. Tap on the code that matches
the one on the watch and confirm pairing.
• A confirmation message on your watch will be
displayed once it is paired. This can take a few
minutes, please be patient.
• Follow the onscreen instructions on the Wear OS
by Google app on your phone to complete the
initial setup.
HOW DO I POWER ON MY SMARTWATCH?
Make sure the smartwatch is charged before trying
to power it on. Press and hold down the crown for at
least three seconds. The smartwatch will also power on
when connected to the charger.
HOW DO I POWER OFF MY SMARTWATCH?
If display is off (watch is asleep but still powered on),
press the crown to power up the display. When you
confirm the display is on follow these steps:
• Press the crown to enter the app menu.
• Scroll and tap on Settings.
• Tap on System.
• Swipe up and tap Power off.
• Tap the checkmark to confirm.
HOW DO I RESTART MY SMARTWATCH?
If display is off (watch is asleep but still powered
on), press the crown to power up display. When you
confirm the display is on follow these steps:
• Press the crown to enter the app menu.
• Scroll and tap on Settings.
• Tap on System.
• Swipe up and tap Restart.
GENERAL SET UP & APP

3
HOW DO I RESET MY SMARTWATCH TO
FACTORY SETTINGS?
By resetting your watch to the factory settings, your
watch will no longer be paired to your phone and
you will erase all data stored on the smartwatch. This
data cannot be restored. Data includes your active
notifications and cards, fitness data, any installed
third party apps, and any data they have stored,
system settings, and preferences which have not been
synchronized through the cloud or on the paired device.
Resetting your watch will not factory reset your paired
device. Any data stored through your Google Account
or transferred externally by an app is not affected.
If the display is off (watch is asleep but still powered
on), press the crown to power up display. When you
confirm the display is on follow these steps to reset to
factory settings:
• Press the crown to power up the display.
• Press the crown to enter the app menu.
• Scroll and tap on Settings.
• Tap on System.
• Tap on Disconnect & reset.
• Tap the checkmark to confirm.
After you reset your watch to factory settings, you need
to pair your smartwatch with your phone again.
HOW FAR AWAY CAN MY SMARTWATCH BE
FROM MY PHONE AND STILL BE CONNECTED?
The range of the wireless Bluetooth connection
between your phone and your smartwatch can vary
greatly depending on the environment. In general,
you should have at least 10 meters (or 30 feet)
of connectivity. You can extend the range of your
smartwatch by connecting it to a Wi-Fi network.
HOW DO I UNINSTALL THE WEAR OS BY
GOOGLE APP?
iOS: Long press the Wear OS by Google App until
the home screen icons shake and a red “X” appears.
Click the red “X” on the Wear OS by Google App to
remove it.
ANDROID: The specific steps may vary depending on
your phone manufacturer. In general, enter the Settings
menu, select Applications or Application Manager,
click on Wear OS by Google and select Uninstall.
Note: On newer Android devices re-installing the
Android app will restore your settings. However, on
iOS devices you will lose pairing and must re-connect.
I AM NEW TO WEAR OS BY GOOGLE. HOW DO
I USE IT?
Here are answers to some questions you may have
about Wear OS by Google on your new smartwatch.
Click here to learn more.
WHAT ARE THE TIPS AND TRICKS FOR
USING WEAR OS BY GOOGLE ON MY NEW
SMARTWATCH?
Here are some tips and tricks for using Wear OS by
Google on your smartwatch.
Click here to learn more.
GENERAL SET UP & APP

4
HOW DO I CONNECT THE SMARTWATCH
TO WI-FI?
If your watch is paired with an Android phone and has
Wi-Fi, your watch can automatically connect to saved
Wi-Fi networks when it loses the Bluetooth connection
with your phone. This lets your watch and phone
automatically stay synced at any distance over the
Internet. That way, you can get notifications and use
voice search on your watch throughout your home
and work even when you leave your phone in a
different room.
• Press the crown to power up the display.
• Press the crown to enter the app menu.
• Scroll and tap on Settings.
• Tap on Connectivity.
• Tap on Wi-Fi.
• Tap on Wi-Fi off, to turn it on. When on, the
Wi-Fi should say Automatic.
• If Wi-Fi is set to Automatic, your watch will
automatically connect to any known, available
network when your watch does not have a
Bluetooth connection to your phone.
• Tap on Add network.
• Scroll to find your network, and tap.
• Power on the phone and start Wear OS by
Google app.
• Tap Enter on phone to complete password entry.
• Enter password on phone.
Note: Your watch can’t connect to Wi-Fi networks
that take you to a page before you can connect (for
example, Wi-Fi networks at places like hotels or
coffee shops).
HOW DO I EXIT DEMO MODE?
• Swipe down from the top of the watch. You’ll see
a screen that says, “Quickly change settings.”
• Touch and hold the center of the screen with one
finger. Keep holding with that finger and use
another finger to tap the screen 5 times. Then
release both fingers.
• Scroll down to the “Disconnect & reset” option
and tap it.
• You’ll then see the “Disconnect & reset” screen.
Tap the check mark.
GENERAL SET UP & APP

5
HOW DO I PAIR MY SMARTWATCH TO
MY PHONE?
To pair your smartwatch, follow these steps:
iOS
1. Turn on your watch.
2. On your phone, open the Wear OS app Wear
OS by Google.
3. Tap Start setup.
4. On your watch, follow the onscreen instructions
to choose a language and accept the terms of
service.
5. On your phone, follow the onscreen instructions
until you notice the name of your watch. Tap the
name of your watch.
6. Tap the name of your watch and then Pair. If it’s
not there, try these steps.
7. You’ll find a code on your phone and watch.
a. If the codes are the same: On your phone,
tap Confirm. This can take a few minutes.
b. If the codes are different: Restart your watch
and try again. If the codes still don’t match,
try these troubleshooting steps.
8. To finish, follow the onscreen instructions.
If you are pairing your watch after a factory
reset, you’ll need to open the Wear OS by
Google App on your phone. Then, touch the
menu icon, select Pair With New Watch, and
continue with the steps above.
Note: Your watch may automatically install an update
and restart after it’s paired with your phone. If it begins
downloading an update, keep the phone near your
watch and ensure your watch stays charging until the
update is finished. Updates cause the battery life to
drain. Please allow some time to enjoy the full extent of
your new smartwatch battery.
Note: The Wear OS by Google app must remain
open on your phone to ensure connectivity to your
watch. If you close the app on your phone you will
lose connection to your watch.
ANDROID
1. Turn on your watch.
2. On your phone, open the Wear OS app.
3. Tap Set it up.
4. On your watch, follow the onscreen instructions
to choose a language and accept the terms of
service.
5. On your phone, follow the onscreen instructions
until you notice the name of your watch.
6. Tap the name of your watch. If it’s not there, try
these steps.
7. You’ll find a code on your phone and watch.
If the codes are the same: On your phone, tap
Pair. This can take a few minutes.
If the codes are different: Restart your watch and
try again. If the codes still don’t match, try these
troubleshooting steps.
8. To finish, follow the onscreen instructions.
When your device and watch successfully
connect, you’ll find “Connected” in the Wear OS
app. When they’re not, on your watch’s screen,
you’ll notice Disconnected.
Note: Your watch may automatically install an update
and restart after it’s paired with your phone. If it begins
downloading an update, keep the phone near your
watch and ensure your watch stays charging until the
update is finished. Updates cause the battery life to
drain. Please allow some time to enjoy the full extent of
your new smartwatch battery.
WHY CAN’T I PAIR MY SMARTWATCH TO
MY PHONE?
Ensure that your smartwatch is powered on and
Bluetooth is enabled on your phone. Launch the Wear
OS by Google App and follow the on-screen instructions
for pairing your watch. If it fails to connect, check the
Bluetooth menu on your phone. If you see the smartwatch
in the device list, remove it. Relaunch the Wear OS by
Google App and repeat the pairing process.
If you are still having issues, click here for
troubleshooting tips.
PAIRING/SYNCING

6
HOW DO I UNPAIR MY SMARTWATCH FROM
MY PHONE?
iOS: You can unpair your watch by performing a
Factory Reset from the Settings menu on your watch.
For instructions on how to perform a factory reset, go
to “HOW DO I RESET MY SMARTWATCH TO
FACTORY SETTINGS?”
ANDROID: You can unpair your watch by selecting
your watch from the Settings menu in the Wear OS by
Google App on your phone. Once you have selected
your watch, tap the Unpair Watch at the bottom of
the screen.
HOW DO I RE-PAIR THE SAME SMARTWATCH
WITH THE APP?
iOS: In the Wear OS by Google App, tap Pair with a
new wearable and follow the on-screen instructions.
See above the PAIRING/SYNCING section for more
details.
ANDROID: In the Wear OS by Google App, tap
Pair with a new smartwatch and follow the on-screen
instructions. See above the PAIRING/SYNCING
section for more details.
HOW MANY SMARTWATCHES CAN I PAIR WITH
THE APP AT ONE TIME?
iOS: Only one watch can be paired with the app at
a time.
ANDROID: Multiple watches can be paired with the
app simultaneously.
PAIRING/SYNCING

7
HOW DOES WEAR OS BY GOOGLE WORK WITH
ANDROID PHONES?
Here are some of the things that the Wear OS by
Google app for Android can do for you.
GET MESSAGES AND OTHER INFORMATIVE
NOTIFICATIONS
• Incoming phone calls
• Texts
• Emails
• Calendar events
• App Notifications
Your watch uses the notifications settings on your
phone. If you have notifications set up, you’ll be able
to read and reply to messages on your watch.
TO REPLY, YOU CAN:
• Speak
• Draw an emoji
• Handwrite
• Type on keyboard
• Choose from a prewritten Smart Reply
CHECK YOUR SCHEDULE, TRAFFIC, WEATHER
AND MORE
• Check your schedule
• Track packages
• Get traffic info
• Check your flight or hotel reservations
• Check the weather
• View reminders
You can download certain apps that let you customize
your home screen to show you helpful info such as
weather or stocks.
You can get quick answers from Google Assistant and
do a variety of tasks on your watch using just your
voice. Just say “Ok Google” or press the crown to ask
questions or get things done.
• Translate words or phrases
• Check stocks
• Solve math problems
• Convert between units
• Find a place or business
GET DIRECTIONS AND SEE TRAVEL INFO
On your watch, download the Google Maps app from
the Play Store.
• Get turn-by-turn navigation
• Find a place or business
• Find business info
SET GOALS AND TRACK YOUR FITNESS
Measure your progress and stay motivated with built in
fitness tracking.
• Track a walk, run, or bike ride
• See how many steps you take each day
• Set simple goals for steps
• Strength training tracking and daily challenges
• Take your heart rate
LISTEN TO YOUR MUSIC AND MEDIA
• Control music
• Listen to music on your watch without your phone
• Listen to podcasts and music
*Requires that device be connected to bluetooth-
enabled speaker or headphones. Downloading music
for offline listening is only available from select media
apps.
FEATURES

8
ASK QUESTIONS & DO EVERYDAY TASKS WITH
GOOGLE ASSISTANT
To ask your Google Assistant for help, press and hold
the crown on your watch or say “Ok Google”. When
your watch is ready, you’ll see “Hi, how can I help?”
Note: The Google Assistant is not available in certain
languages and countries.
TO USE YOUR GOOGLE ASSISTANT ON YOUR
WATCH, YOU’LL NEED:
• A Google Account on the watch
• Phone’s language set to English
• An Internet connection on your watch via a
Bluetooth connection through Wi-Fi or cellular
connection, if your watch has it.
SET UP GOOGLE ASSISTANT TO RESPOND TO
YOUR VOICE
To turn on hands-free access to your Google Assistant:
• Press the crown to power up the display.
• Press the crown to enter the app menu.
• Scroll and tap on Settings.
• Then tap Personalization.
• Turn on “Ok Google” detection.
Once “Ok Google” detection is turned on and you’re
looking at your watch screen, you can start the Google
Assistant by saying, “Ok Google,” followed by your
question.
Note: The “Ok Google” detection uses a small amount
of battery power. To save a little more battery, turn this
feature off.
PAY WITH YOUR WATCH
Your smartwatch is equipped with NFC. You can set
up one of your credit cards to make payments from the
wrist in the Google Pay app for Wear OS by Google.
Available countries for Google Pay can be found here.
HOW DOES WEAR OS BY GOOGLE WORK WITH
iPHONES?
Here are some of the things that Wear OS by Google
app for iPhone can do for you.
GET MESSAGES AND OTHER INFORMATIVE
NOTIFICATIONS
• Incoming phone calls
• Texts
• Emails
• Calendar events
• App Notifications
CHECK YOUR SCHEDULE, TRAFFIC, WEATHER
AND MORE
• Check your schedule
• Track packages
• Get traffic info
• Check your flight or hotel reservations
• Check the weather
• View reminders
You can download certain apps that let you customize
your home screen to show you helpful info such as
weather or stocks.
FEATURES

9
You can get quick answers from the Google Assistant
and do a variety of tasks on your watch using just your
voice. Just say “Ok Google” or long press the crown
button to ask questions or get things done.
• Translate words or phrases
• Check stocks
• Solve math problems
• Convert between units
• Find a place or business
SET GOALS AND TRACK YOUR FITNESS
Measure your progress and stay motivated with built in
fitness tracking.
• Track a walk, run, or bike ride
• See how many steps you take each day
• Set simple goals for steps
• Strength training tracking and daily challenges
• Take your heart rate
LISTEN TO YOUR MUSIC AND MEDIA
• Control music
• Listen to music on your watch without
your phone
• Listen to podcasts and music
*Requires that device be connected to bluetooth-
enabled speaker or headphones. Downloading music
for offline listening is only available from select media
apps.
ASK QUESTIONS & DO EVERYDAY TASKS WITH
GOOGLE ASSISTANT
To ask your Google Assistant for help, press and hold
the crown on your watch or say “Ok Google”. When
your watch is ready, you’ll see “Hi, how can I help?”
Note: The Google Assistant is not available in certain
languages and countries.
TO USE YOUR GOOGLE ASSISTANT ON YOUR
WATCH, YOU’LL NEED:
• A Google Account on the watch
• Phone’s language set to a language compatible
with the Google Assistant
• An Internet connection on your watch via a
Bluetooth connection through Wi-Fi or cellular
connection, if your watch has it.
SET UP GOOGLE ASSISTANT TO RESPOND TO
YOUR VOICE
To turn on hands-free access to your Google Assistant:
• Press the crown to power up the display.
• Press the crown to enter the app menu.
• Scroll and tap on Settings.
• Then tap Personalization.
• Turn on “Ok Google” detection.
Once “Ok Google” detection is turned on and you’re
looking at your watch screen, you can start the Google
Assistant by saying, “Ok Google,” followed by your
question.
Note: The “Ok Google” detection uses a small amount
of battery power. To save a little more battery, turn this
feature off.
PAY WITH YOUR WATCH
Your smartwatch is equipped with NFC. You can set
up one of your credit cards to make payments from the
wrist in the Google Pay app for Wear OS by Google.
Available countries for Google Pay can be found here.
IS MY SMARTWATCH WATER AND/OR
DUST PROOF?
Your smartwatch is dust and splash resistant. However,
we recommend limiting exposure to dust and water
because certain functions (such as the NFC reader)
FEATURES

10
FEATURES
may not work properly if the device is used while
wet. Should moisture accumulate on the backside, the
device may not properly engage the lock screen if one
has been set up. Excessive moisture on the front may
reduce touch screen functionality. At any time, use a
clean soft cloth to dry it thoroughly.
DOES THE SMARTWATCH HAVE A MICROPHONE
AND/OR SPEAKER?
The smartwatch has only a microphone and not a
speaker. The microphone can be used to activate the
Google Assistant. The Google Assistant can be used
to search the web and complete voice actions. It’s your
own personal Google, always ready to help.
Note: Some voice features may not be available
on iOS.
DOES MY SMARTWATCH HAVE AN ALARM?
Yes, your smartwatch has alarm functionality. To set an
alarm, press the watch crown to open the apps menu
and select Alarm from the list of applications.
WHICH NOTIFICATIONS WILL I RECEIVE?
Most notifications you see on your phone will also
show up on your watch. These include notifications for
missed calls, texts, event reminders, and more. When
you get a notification, your watch will only vibrate (i.e.
it will not make any sounds).
HOW DO NOTIFICATIONS WORK?
Your watch uses the notification settings you have
for each app on your phone. If your app vibrates or
makes a sound for notifications on your phone, your
watch will vibrate. If your app doesn’t vibrate or make
a sound for notifications, your watch won’t vibrate but
you’ll still see a card on your watch.
HOW DO I CONTROL WHICH NOTIFICATIONS
I CAN RECEIVE ON MY SMARTWATCH?
Silence or unblock notifications on your watch
You can get notifications for texts, missed calls, events,
reminders, and more. Your watch will vibrate or stay
silent when you get a notification, depending on the
settings on your phone.
Your watch will match your phone’s settings for whether
it vibrates or stays silent for notifications.
When you dismiss a notification on your watch, it’s also
dismissed on your phone (and the other way around).
CHANGE YOUR WATCH NOTIFICATIONS
To stop your watch from vibrating when you get a
notification, turn on Do Not Disturb (DND).
• If the screen is dim, press the crown to wake up
your watch.
• While using your watch, swipe down from the
top of the screen.
• Tap Do Not Disturb .
You can choose to have calls from favorites, reminders,
and events vibrate your watch even when Do Not
Disturb is turned on. Alarms will always vibrate your
watch even when Do Not Disturb is turned on.
To choose which notifications to get when you have Do
Not Disturb turned on, swipe down from the top of the
screen, tap Settings, then select Apps & Notifications
and select Override Do Not disturb for…
Note: Watches paired with an iPhone will not sync
notification settings with the phone.

11
FEATURES
BLOCK NOTIFICATIONS
Use the Wear OS by Google app on your phone to
stop notifications from specific apps from appearing on
your watch.
• On your phone, open the Wear OS by Google
app
• Scroll to the bottom of the screen
• Tap notifications
• Then tap the app you want to block.
Optional for Android phones: To stop card notifications
from the Google app, learn how to customize them on
your phone. When you listen to music on your phone,
you’ll always see the music card with options to pause
and play. You can’t turn this card off.
TO TURN OFF YOUR SCREEN TEMPORARILY
• From the watch face, swipe down from the top of
the screen.
• Select the watch icon.
• Press the crown to turn the watch back on.
HOW DO I DOWNLOAD AND USE 3RD PARTY
MICROAPPS ON MY SMARTWATCH?
Add new apps to your watch.
1. If the screen is dim, tap it to wake up your
watch.
2. To go to your list of apps, press the Power button.
3. Scroll down and tap Play Store Google Play.
You’ll be signed in with the Google Account you
used to set up your watch.
4. To search for an app, tap Search.
5. To speak your search, tap the Microphone.
6. To type your search, tap the Keyboard.
7. To download the app to your watch, tap Install.
Note: Apps can vary depending on what kind of
phone is connected to your watch.
TO VISIT GOOGLE PLAY ON MY SMARTWATCH
• Tap the crown to enter the app menu.
• Scroll down and select Play Store. A Wi-Fi
connection is necessary for iPhone users.
HOW DO I USE GOOGLE FIT?
The Fit app can be used on Android and iOS devices
to track steps, workouts or take your heart rate. Follow
these steps:
iOS
• If your screen is dim, tap the screen to wake up
the watch.
• On the watch, press the crown to see your
app list.
• Scroll down until you see Fit logo.
• Tap on Fit.
• Scroll up to view the day’s details.
ANDROID
• If your screen is dim, tap the screen to wake up
the watch.
• On the watch, press the crown to see your app
list.
• Scroll down until you see Fit logo.
• Tap Fit.
• Scroll up to view the day’s details.
Click here to learn more.
WHAT TYPE OF ACTIVITY DOES GOOGLE
FIT TRACK?
Google Fit allows your watch to view and store
activity, location, and body sensor information. Activity
information is data about your physical activity. It may
include heart rate, step count, calories burned, and
speed, for activities like running, walking, or biking.

12
FEATURES
CAN I SEND MY ACTIVITY DATA TO OTHER APPS?
No, you can only view your activity data.
DOES MY SMARTWATCH MONITOR MY
HEART RATE?
Yes, your smartwatch has a PPG heart rate tracker.
HOW DO I TAKE A HEART RATE MEASUREMENT?
Wear the smartwatch above your wrist bone with the
watch still and flat against your skin.
• Take a manual reading at any time in the Google
Fit watch app by tapping the “read heart rate”
button.
• Manual readings taken in Fit will appear
here with time stamps. Your heart rate will
automatically track during workout sessions.
NOTE: This will affect your battery life.
• The stats will appear with the rest of your data
in the Workout History section of the Google Fit
watch app.
MY HEART RATE IS NOT PROPERLY TRACKING.
HOW CAN I FIX THIS?
• Make sure you are wearing your smartwatch
higher and tighter on the arm with the sensors flat
against your skin above the wrist bone.
• Temperature, sweat, irregular movement,
and tattoos can cause interference. Keep the
smartwatch as still as possible and remove any
condensation between device and skin.
• If you have tattoos on your wrist, the sensors may
not be able to get a reading. Wear your watch
on the other hand if the skin is clear.
• If you have poor circulation or are cold, warm up
first before starting your exercise to help improve
heart rate readings.
DOES MY SMARTWATCH HAVE GPS?
Yes, your smartwatch has untethered GPS to acquire
your location without needing your phone.
HOW DO I TURN OFF GPS ON MY
SMARTWATCH?
• Open Settings in your watch.
• Tap Connectivity.
• Scroll to Location and toggle off.
CAN MY SMARTWATCH TRACK MY SLEEP?
Sleep tracking is only available via third-party sleep
tracking apps. Access and download third-party sleep
tracking apps by visiting Google Play on your watch.
ARE THE STRAPS INTERCHANGEABLE?
Yes, your smartwatch has interchangeable straps. They
can be changed by pressing the pins on the inside of
the straps.
HOW DO MY SMARTWATCH PUSHER BUTTONS
WORK?
• Press the middle button to enter the app menu.
Long press the middle button to launch the
Google Assistant and ask questions or get things
done.
• The top and bottom buttons can be customized
to access features of your choice. On your
watch, open Settings then Personalization. Tap
Customize hardware buttons to assign new
watch apps to your pushers.

13
BATTERY
HOW LONG WILL MY SMARTWATCH
BATTERY LAST?
Your battery will last up to 24 hours, depending
on usage.
HOW DO I CHARGE MY SMARTWATCH?
Please use the charger that was included in the
smartwatch packaging. Align the four magnetic pins on
the charger to the four pins on the back of the watch
and a lightning bolt will appear on the watch face to
denote that it is charging.
I’VE PLACED THE SMARTWATCH ONTO THE
CHARGER. WHY DO I NOT SEE THE CHARGING
INDICATOR ON THE DISPLAY?
If the charging indicator (lightning bolt) is not visible,
the charger does not detect the watch. Try the
following tips:
• Reseat the watch on the charger
• Verify watch is seated snugly on charger with no
gap
• Verify nothing is between charger and device,
i.e. no dust, tape, etc.
• Make sure the charger is getting power. Verify the
charger’s USB cable works with other devices.
• Try changing the charger’s power source, i.e.
move to wall outlet from laptop.
Device may be defective. Try replacing if watch is
under warranty. For more information on warranty,
go to “WHAT IS THE WARRANTY ON MY
SMARTWATCH?”
Sometimes if the device gets too hot while charging, it
will go into a thermal shutdown mode until it cools off
and then, will continue charging once it is safe again.
Try removing the device from the charger, wait for it to
cool down, and place it on the charger again.
HOW DO I MANAGE THE BATTERY LIFE?
To maximize the battery life of your watch, try the
following tips:
TRY CHANGING TO A DIFFERENT WATCH FACE
Some watch faces, especially those with animations
or interactive abilities and brighter colors, use up more
battery life than others.
ADJUST SCREEN BRIGHTNESS
The brighter your watch screen, the more battery your
watch will use. Turn down your watch screen brightness
to save more battery power.
TURN OFF NOTIFICATIONS YOU DON’T WANT
Turning off notifications can save your battery. See
“HOW DO I BLOCK NOTIFICATIONS?” to learn how
to block notifications.
UNINSTALL APPS
From your watch:
• If the screen is dim, press the crown to wake up
your watch.
• To go to your list of apps, press the crown.
• Scroll and tap Play Store.
• Swipe down from the top of the screen and tap
My Apps.
• Tap the app you want to delete, then tap
Uninstall.

14
To see a list of all your apps, including pre-installed
apps you can’t delete:
• On your watch, swipe down from the top of
the screen.
• Tap Settings.
• Tap Apps & notifications.
• Tap App info
• Tap System app info
LIMIT WI-FI USE
You can save battery life by adjusting the amount of
time your watch can use Wi-Fi.
TURN OFF ALWAYS ON FEATURE
Turn off the always on screen feature to save battery
life. You can set the display to show the time or turn off
completely when you’re not using the watch. If set to
turn off, the screen will turn on when you turn your wrist
or touch the screen. Here’s how to change the setting:
From your phone:
• On your phone, open the Wear OS by Google
app.
• Scroll to the bottom of the screen and tap
Advanced Settings.
• Find Always-on screen and use the switch to
turn on or off. Note - if you are using an Android
phone and are paired to multiple watches you will
need to select the specific watch in the settings
menu to access this setting on your phone.
From your watch:
• If the screen is dim, press the crown to wake up
your watch.
• To go to your list of apps, press the crown.
• Scroll and tap Settings.
• Tap Display.
• Scroll and tap Always-on screen to turn on
or off.
TURN ON BATTERY SAVER
• When battery saver is turned on, only the time
will be displayed and you will not receive any
notifications. When turned on, battery life can be
extended to multiple days.
TURN OFF TILT-TO-WAKE
• On your watch, swipe down from the top of the
screen.
• Tap Settings.
• Tap Gestures.
• Toggle off - TILT TO WAKE
TURN ON POWER SAVER TILT
This feature only brightens the ambient mode display
and does not wake up the CPU when a tilt gesture is
detected. This prevents power consumption by the CPU
when you only need to read the time.
• On your watch, swipe down from the top of the
screen.
• Tap Settings.
• Tap Gestures.
• Toggle on – POWER SAVER TILT
When “Power Saver Tilt” is enabled, you can tap the
screen or press the power button to enter interactive
mode. Some 3rd party watch faces may not be
compatible with this feature.
BATTERY

15
ACCOUNT & DEVICE SETTINGS
HOW CAN I ACCESS THE SETTINGS MENU?
Open the Wear OS by Google App. Tap the three
lines in the top left navigation to view all account and
device settings.
HOW CAN I CHANGE MY PASSWORD?
Your password is based on your Google account
settings. Change your password within your
Google account.
HOW CAN I OPT OUT FROM EMAILS?
Your email message settings are based on your
Google account settings. Change opt-out settings
within your Google account.
HOW CAN I CHANGE THE LANGUAGE OF THE
WEAR OS BY GOOGLE APP?
The language of the app is determined by the
language set on your phone. Change the language
settings on your smartphone to affect language on
your smartwatch.
I FORGOT THE PASSCODE I SET TO MY
SMARTWATCH AND AM LOCKED OUT.
HOW DO I FIX THIS?
Instructions for how to factory reset a locked watch
w/o access to settings menu:
1. To reboot the watch press power button for >15
seconds.
2. As soon as you feel the buzz on power on (~2s),
put two fingers on display (and hold) see the
enter-fastboot.png.
3. You’ll feel a second buzz and screen changes if
you’ve succeeded. If device goes on to normal
boot screen, you missed it. Start over at Step 1.
4. In “Fastboot Mode” screen, short press the power
button a few times to select “Recovery mode”,
then long power press to go into “Recovery
mode”.
5. You’ll feel a buzz again and the watch reboots
into recovery mode.
6. Use “Swipe down” gesture to go to the “Wipe
data/factory reset” and then Use “Wipe right”
gesture to execute it.
7. You will be asked to confirm in the next screen.
8. Use “Swipe down” gesture to select “Yes” and
then “Swipe right” to execute.
9. It will wipe the data and go back to “Recovery
Mode” screen with “Reboot now” already
selected.
10.“Swipe right” to reboot the watch into normal
mode now.

16
HOW IS MY PERSONAL DATA BEING USED?
To learn more about how your data is being used,
follow these steps:
• Open the Wear OS by Google App on your
phone.
• Click the three lines at top left navigation.
• Tap Privacy Policy.
PRIVACY
WHAT IS THE WARRANTY ON MY SMARTWATCH?
Your smartwatch has a 2-year limited warranty. To
access full warranty details, click here.
WARRANTY
Google, Android, Wear OS by Google, and Google Play are trademarks of Google LLC.