Movado motion x Installation guide

MOVADO MOTION SMARTWATCH FAQ

2
Q. HOW DO I PAIR MY WATCH WITH THE MMT-
365 APPLICATION?
To pair your watch, launch the application, press the
crown on your watch to wake up the Bluetooth radio,
then press the “start” button in the application. Keep
your watch close to your phone during the pairing
process. You will be prompted to push the crown on
your watch one more time to complete the pairing.
When complete, you will be prompted to setup your
profile.
Q. HOW DO I CHANGE MY ACTIVITY AND SLEEP
GOALS?
If you’d like to change your Activity or Sleep Goals,
select the plus icon at the bottom left of the screen.
From the menu, select Settings, then Goals. Rotate your
finger around the display to adjust the activity goal.
When finished, select the “sleep” button at the top,
then adjust your sleep goal in the same manner.
Q. HOW DO I FORCE MY WATCH TO SYNC
WITH THE MMT-365 APPLICATION?
Launching the MMT-365 application or bringing it to
the foreground on your device, accompanied by a
press of the crown of the watch will typically initiate
a sync with your watch. If your watch doesn’t start
syncing automatically after a few seconds, make sure
Bluetooth is enabled on your phone and try moving
your watch closer to your phone. If your watch and
phone are already a few inches apart, try giving the
crown on your watch a press to wake up the Bluetooth
radio. If you continue having trouble syncing, force quit
MMT-365, then relaunch.
Q. ANDROID: I FOLLOWED THE CONNECTION
HELP BUT STILL HAVE TROUBLE CONNECTING
RELIABLY.
In your Android phone’s Bluetooth system settings,
unpair any unused Bluetooth devices. On some
Android phones, having multiple Bluetooth devices
paired may cause Bluetooth connectivity issues. Also
delete the companion applications for these unused
devices as the applications continue to run in the
background all the time and impact the reliability of the
Bluetooth connection to your watch.
Q. HOW DO I CHANGE THE SLEEP CYCLE ALARM
TIME?
To create or edit an alarm, select the plus icon at
the bottom left corner of the screen. From the Menu,
choose “sleep cycle alarms”. Select “add alarm” to
create a new alarm or select an existing alarm from
the list to edit. Configure the alarm detail such as time,
window and days of the week to repeat. Set the alarm
time to the latest time you’d like to wake up. Set the
window duration for the window of time prior to your
alarm time which the alarm can wake you. The Sleep
Cycle Alarm will choose the best time in the window to
wake you based on where you are in the light or deep
sleep. Use the On/Off button to toggle the alarm on or
off, then press the back button to return to the alarm list.
Q. HOW DO I START A SLEEP RECORDING FROM
THE WATCH?
To start a sleep recording, press and hold the watch
crown for about a second, you should hear a beep
coming from the watch indicating you are now
recording a sleep. Additionally, the small hand points
to the moon when you are in sleep mode (and it points
to the date when you are in active mode).
Q. HOW DO I STOP A SLEEP RECORDING FROM
THE WATCH?
To stop a sleep recording, press and hold the watch
crown just as you do to start a sleep recording. The
next time your watch syncs with your phone, you can
view your sleep recording details.
MOVADO MOTION SMARTWATCH FAQS

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MOVADO MOTION SMARTWATCH FAQS
Q. DO I NEED TO WEAR MY WATCH TO RECORD
MY SLEEP?
Wearing your watch will provide the best accuracy,
but you can also place your watch under your pillow.
Just be sure to tell MMT-365 which position you prefer
from the settings page under “sleep mode placement”.
Q. IF I FORGET TO START MY SLEEP RECORDING
FROM THE WATCH, BUT WEAR IT TO BED, CAN I
RECOVER MY SLEEP DATA?
Yes. If you forget to start your sleep recording using
the crown button on the watch but wear your watch
to bed, go to the sleep details page, then select the
“plus moon” icon to recover your sleep data. Note:
To recover sleep data, the watch must be worn on
your wrist.
Q. WHAT IS THE ‘GET ACTIVE ALERT’?
Your watch can optionally be configured to alert you
with a beep when you’ve been inactive for too long. If
you hear a beep, you’ve been sitting too long, so get
up and take a short walk. You can select the duration
of inactivity and from what hours you’d like to be
reminded by touching the plus icon at the bottom left
corner of your screen and choosing get active alert.
Q. HOW DO I RECORD A TIMED ACTIVITY?
To record a timed activity such as a timed walk, jog
or run, launch MMT-365, select the “plus” icon at the
bottom left, then select “stopwatch”. If your watch isn’t
already connected to the app, you will be prompted
to bring your watch within range and to press the
crown button on your watch to connect it before you
can start the timed activity. Start the timed activity from
the application and when finished, stop it from the
application. After syncing with MMT-365, you will see
a stopwatch icon present on your activity graph. Select
the stopwatch icon to view your timed activity details.
Note: the crown on your watch can only be used to
start and end sleep recordings.
Q. HOW DO I RECORD A POWERNAP?
To record a powernap to catch up on your sleep,
launch MMT-365, select the “plus” icon at the bottom
left, then select “record a powernap”. Choose the
duration you’d like to sleep for and the max duration
(the latest the alarm will sound after you start the
powernap), then press Start. If your watch isn’t already
connected to the app, you will be prompted to bring
your watch within range and to press the crown on
your watch to connect it before you can start. When
finished, stop the powernap from the application. After
syncing with MMT-365, your powernap details will
be added as the latest recording on the sleep details
page. Note: The crown on your watch can only be
used to start and end sleep recordings.
Q. HOW ARE CALORIES CALCULATED IN
MMT-365?
Whether you are sedentary or sleeping, your body
burns calories; this is known as BMR (basal metabolic
rate) calories. By default, MMT-365 reports calories
burned as a combination of your BMR and your
activity level. Your height, weight, age, and gender
influence these values. If you’d like to view only your
active calories on the dynamic coach graph, select the
“plus” icon at the bottom left. From the menu, select
SETTINGS > GENERAL then toggle “BMR CALORIES”
off.
Q. HOW IS LIGHT VS DEEP SLEEP DETERMINED?
There is a direct correlation between micro-motions of
the body during sleep and sleep cycles. MMT-365’s
technology is the product of years of development
based on the biomechanics of natural human motion
and the mechanics of machine motion. Using the
medical gold standard of Polysomnography, the sensor-
fusion engine analyzes millions of anonymous nights
of sleep and validates and continually improves the
accuracy and reliability of MMT-365.

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MOVADO MOTION SMARTWATCH FAQS
Q. HOW DO I REVIEW MY STEP COUNT FOR
SPECIFIC TIMES THROUGHOUT THE DAY?
From the home page, select “ACTIVITY”. The graph on
the activity page provides an overview of your daily
activity. To view your progress at a specific time, press
and hold on the graph and move your finger left to
right. Your steps will display at the top of the screen for
specific times throughout the day.
Q. WHEN I UPDATE MY WATCH IN TWO YEARS
TO GET THE LATEST MODULE, WILL ALL MY USER
DATA BE STILL AVAILABLE THROUGH THE MMT-365
APP, AND THEN DOWNLOADED THROUGH THE
APP TO THE WATCH?
Yes, a change in module will be completely seamless
for the user thanks to to automatic OTA (Over The Air)
updates. All of your data will still be available in the
application and all configurations will be transparently
transferred to the new module.
Q: IF I AM GIVEN ANOTHER PERSON’S WATCH
AND PAIR MY OWN PHONE WITH THE WATCH,
WILL I SEE THE OTHER PERSON’S DATA? HOW
WOULD THIS WORK SINCE THE WATCH IS
ALREADY REGISTERED TO SOMEONE ELSE?
For this case, use the “RESET WATCH” command.
The watch can simply be erased when given from one
person to another, and there are two ways to do this:
from the MMT-365 smartphone application or from on
the watch itself. Reset the watch within the MMT-365
App under the options found in the App’s SETTINGS
> GENERAL > RESET. Erasing the watch can also be
done by pressing the watch’s crown button 10 times
and holding on the 10th button press until you see the
watch hands move.
Q. IN THE CASE WHERE A PHONE AND A
WATCH HAVE OVERLAPPING DATA, WHICH
DEVICE IS PRIORITIZED TO OVERWRITE EXISTING
DATA — THE APP ON THE PHONE, OR THE
WATCH?
Manufacture Modules Technologies Sàrl supports
patented advanced multi-watch synchronization
methodology. All data from multiple watches is
seamlessly intelligently merged. Meaning if you wear
a given watch in the morning and then another one in
the afternoon, the MMT-365 application seamlessly
merges your data into your single timeline. In the case
of conflicting data, where watch A shows different
data for the exact same time period as watch B, then
the watch priority ranking, set in the MMT-365 app, is
used to decide which data prevails.
Q. WHAT TYPE OF SECURITY AND PRIVACY
PROTECTION IS EMPLOYED?
The complete MMT-365 end-to-end solution uses the
best practices in terms of security. Here is a link to
our privacy policy: http://mmt365live.com/legal/
privacy.html
Q: HOW IS A USER’S STRIDE LENGTH
CALCULATED — IS IT SIMPLY A METRIC BASED
ON HEIGHT?
The MMT-365 system determines distance travelled in
real-time using patented algorithms based on detailed
accelerometrics, and analysis of the user’s actual
gait in consideration of the user’s biometric profile
(height, weight, age, gender, etc.). These algorithms
are continuously optimized using machine learning
with the MMT SwissConnect team of scientists. Unlike
most systems, distance traveled is not just a simple
multiplication of a fixed stride length times a number of
steps — that is what most other solutions do and it is
very inaccurate.

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MOVADO MOTION SMARTWATCH FAQS
Q. HOW ACCURATE IS SLEEP MEASUREMENT IN
MMT-365?
The sleep algorithms used in MMT-365 have 95%
accuracy when benchmarked with state-of-the-art
medical-grade polysomnography sleep laboratories,
which are the gold standard in sleep monitoring.
For reference, here is an article published in Fortune
magazine about the sleep technology we use: https://
fortune.com/2015/06/29/sleep-data/
Q. CAN MMT-365 MONITOR SLEEP IF THE
WATCH IS NOT SNUG ON THE WRIST?
Yes, MMT-365 is designed to accurately monitor the
user’s sleep and activity with a loose fitting band. This
is a key aspect of comfort and usability: the straps may
be worn loosely.
Q. IS MMT-365 AVAILABLE WORLDWIDE AND
LOCALIZED ON IOS AND ANDROID?
The MMT-365 application is available worldwide
on iOS through the Apple App Store and on Android
through the Google Play Store. The application is
currently localized in: English, German, French,
Chinese, and Japanese. The application detects
the phone’s system language setting and selects the
localized language automatically.
Q. WHAT DO I DO IF MY WATCH NEEDS SERVICE
OR REPAIR?
If your Movado smartwatch powered by MMT-365
technology isn’t working properly, please contact the
appropriate repair center for your region:
AMERICAS:
MGI
109 State Street
Moonachie, New Jersey 07074
Email [e-mail]
EUROPE AND MIDDLE EAST:
Call +800.0066.4700
Email [e-mail]