Moxa Technologies AIG-100 Series User manual

AIG-100 Series User Manual
Version 1.0, November 2022
www.moxa.com/products
© 2022 Moxa Inc. All rights reserved.

AIG-100 Series User Manual
The software described in this manual is furnished under a license agreement and may be used only in accordance
with the terms of that agreement.
Copyright Notice
© 2022 Moxa Inc. All rights reserved.
Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
Disclaimer
•Information in this document is subject to change without notice and does not represent a commitment
on the part of Moxa.
•Moxa provides this document as is, without warranty of any kind, either expressed or implied, including,
but not limited to, its particular purpose. Moxa reserves the right to make improvements and/or
changes to this manual, or to the products and/or the programs described in this manual, at any time.
•Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no
responsibility for its use, or for any infringements on the rights of third parties that may result from its
use.
•This product might include unintentional technical or typographical errors. Changes are periodically
made to the information herein to correct such errors, and these changes are incorporated into new
editions of the publication.
Technical Support Contact Information
www.moxa.com/support

Table of Contents
1. Introduction .........................................................................................................................................4
Overview .............................................................................................................................................. 4
2. Getting Started .....................................................................................................................................5
Connecting the Power ............................................................................................................................5
Connecting the Serial Devices ................................................................................................................. 5
Connecting to a Network ........................................................................................................................ 5
Access to the Web Console .....................................................................................................................6
3. Web Console.........................................................................................................................................7
Overview .............................................................................................................................................. 7
System Overview ...........................................................................................................................7
Network Overview .......................................................................................................................... 7
System Configuration............................................................................................................................. 9
System Settings—General ...............................................................................................................9
System Settings—IP Address ......................................................................................................... 10
System Settings—Cellular.............................................................................................................. 11
System Settings—Serial ................................................................................................................ 13
Moxa Device Extension—ioLogik ..................................................................................................... 14
Moxa Device Extension—UPort ....................................................................................................... 17
Southbound Protocol ............................................................................................................................ 19
Modbus Master............................................................................................................................. 19
Tag Hub ............................................................................................................................................. 32
Tag List....................................................................................................................................... 32
Tag Management.......................................................................................................................... 32
Tag Data Processing ..................................................................................................................... 34
Northbound Protocol ............................................................................................................................ 37
Azure IoT Device .......................................................................................................................... 37
AWS IoT Core .............................................................................................................................. 41
Generic MQTT Client ..................................................................................................................... 44
Modbus TCP Slave ........................................................................................................................ 48
Security.............................................................................................................................................. 51
Service Enablement ...................................................................................................................... 51
HTTP/HTTPS ................................................................................................................................ 52
Firewall ....................................................................................................................................... 52
Certificate Center ......................................................................................................................... 53
Account Management.................................................................................................................... 53
Maintenance ....................................................................................................................................... 56
Protocol Status ............................................................................................................................ 56
System Log ................................................................................................................................. 58
Event Log.................................................................................................................................... 58
General Operation—Reboot............................................................................................................ 60
General Operation - Config. Import/Export ...................................................................................... 61
General Operation—Firmware Upgrade............................................................................................ 62
General Operation—Reset to Default............................................................................................... 62
Device Management............................................................................................................................. 62
Moxa DLM Service ........................................................................................................................ 62

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1. Introduction
Overview
The AIG-100 is an entry IIoT gateway that connects Modbus RTU/ASCII/TCP to the Azure, AWS, and MQTT
cloud platforms. To integrate existing Modbus devices onto the cloud platform, use the AIG-100 as a
Modbus master to collect data and transmit the data to the cloud. The MQTT standard with supported cloud
solutions on the AIG-100 leverages advanced security, configuration, and diagnostics for troubleshooting to
deliver scalable and extensible solutions that are suitable for remote monitoring applications such as energy
management and assets management.

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2. Getting Started
Connecting the Power
The unit can be powered by connecting a power source to the terminal block:
1. Loosen or remove the screws on the terminal block.
2. Turn off the power source and then connect a 9–36 VDC power line to the terminal block.
3. Tighten the connections, using the screws on the terminal block.
4. Turn on the power source.
Note that the unit does not have an on/off switch. It automatically turns on when it receives power. It takes
several seconds for the system to boot up. Once the system is ready, the SYS LED will light up. Power
terminal block pin assignments are shown below:
Connecting the Serial Devices
The AIG device supports connecting to Modbus serial devices. The serial port uses the DB9 male connector.
It can be configured by software for the RS-232, RS-422, or RS-485 mode. The pin assignment of the port
is shown below:
Pin
RS-232
RS-422
RS-485
1
DCD
TxD-(A)
–
2
RxD
TxD+(B)
–
3
TxD
RxD+(B)
Data+(B)
4
DTR
RxD-(A)
Data-(A)
5
GND
GND
GND
6
DSR
–
–
7
RTS
–
–
8
CTS
–
–
9
–
–
–
Connecting to a Network
Connect one end of the Ethernet cable to the AIG’s 10/100M Ethernet port and the other end of the cable to
the Ethernet network. The AIG will show a valid connection to the Ethernet by LAN1/LAN2 maintaining solid
green color.

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Access to the Web Console
Access to the web console to configure the AIG by just inputting the default IP address (default LAN1:
192.168.126.100; default LAN2: 192.168.127.100) or use AIG QuickON to scan the AIG in the network.
When you use default IP to access, do the followings:
1. Ensure your host and AIG are in the same subnet (AIG default subnet mask: 255.255.255.0).
2. When you connect to LAN1, input https://192.168.126.100:8443 in your web browser; when you
connect to LAN2, input https://192.168.127.100:8443 in your web browser.
3. Input default account and password
Default account: admin
Password: admin@123
4. Login successful

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3. Web Console
Overview
System Overview
This page gives you an overview of the gateway’s status.
System information provides basic information such as model name, serial No., firmware version, etc.
Event logs and protocols status provide useful information for troubleshooting purpose.
Storage usage provides the remaining storage for the system or SD card.
Network Overview
This dashboard displays information on the WAN and LAN interfaces and the network traffic passing through
the interfaces.
Network Status shows whether the gateway can connect to the Internet.

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WAN
WAN displays information of the data sent and received through the WAN interfaces. You can select the
interface that you want to monitor. In addition, other details on the usage of the WAN interfaces are
displayed on the page. The information is refreshed every 10 seconds.
LAN
Information on the LAN interfaces is organized under the LAN tab and includes information on the usage of
the interfaces and the traffic passing through them.

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System Configuration
System Settings—General
Go to System Settings > General > System to specify a new server/host name and enter a description
for the device.
Parameter
Value
Description
Server/Host Name
(an alphanumeric
string)
You can enter a name to identify the unit, such as the function,
etc.
Description -
optional
(an alphanumeric
string)
You can enter a description to help identify the unit location such
as “Cabinet A001.”
Go to System Settings > General > Time to select a time zone. Choose between the Manual or Auto
option to update the system time.
Parameter
Value
Description
Time Zone
User’s selectable time zone
The field allows you to select a different time zone.
Sync Mode Manual
Auto
Manual: input the time parameters by yourself
Auto: it will automatically sync with time source. NTP and GPS
can be selected.
Interval
(sec)
60 to 2592000 How long to sync the time source
Source
NTP Server
GPS
How to sync the time clock
Time Sever
IP or Domain address (e.g.,
192.168.1.1 or pool.ntp.org)
This field is required to specify your time server's IP or domain
name if you choose the NTP server as the source

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Go to System Settings > General > GPS to view the GPS location of the device on a map. There are two
options:
1. Input latitude and longitude in manual.
2. check the Automatically adjust coordinates for GPS changes option if you want the system to
automatically update the device coordinates.
System Settings—IP Address
Go to System Settings > IP Address to view and configure LAN1 and LAN2 network settings.
To configure the network, please do the following steps:
1. Choose LAN1 or LAN2 for configuration.
2. Select the WAN (Wide Area Networks) or LAN (Local Area Networks).
3. Select DHCP or Static mode.
4. Configure IP address, Subnet mask, Gateway,and DNS.

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Parameter
Value
Description
Types of connectivity
WAN
LAN
(Note: PS: LAN2 only supports
LAN)
WAN: Wide Area Networks
LAN: Local Area Networks
Mode
DHCP
Static
DHCP: Gets the IP address automatically.
Static: Specify the IP address
IPv4 Address
LAN1 default: 192.168.126.100
LAN2 default:
192.168.127.100(or other 32-
bit
number)
The IP (Internet Protocol) address identifies the
server on the TCP/IP network
Subnet Mask
Default: 255.255.255.0 (or other
32-bit number)
Identifies the server as belonging to a Class A, B,
or C network.
Gateway—optional 0.0.0.0 (or other 32-bit number)
The IP address of the router that provides
network access outside the server’s LAN.
Preferred DNS Server
—optional
0.0.0.0 (or other 32-bit number)
The IP address of the primary domain name
server.
Alternate DNS
Server— optional
0.0.0.0 (or other 32-bit number)
The IP address of the secondary domain name
server.
System Settings—Cellular
Go to System Settings > Cellular to view the current cellular settings. You can enable or disable cellular
connectivity on your device, create profiles, and manage Profile Settings, and enable or disable the
connection Check-alive function to optimize the cellular connection.
You can select Auto mode to create a customized profile automatically.
You also can create customized cellular profiles by choosing the Manual option in the Profile Settings
section. A list of all the profiles in the system is displayed. Create, Edit, or Delete cellular profiles here.
To create a new cellular connection profile, do the following:
1. Click + CREATE.
2. Specify a unique Profile Name.
3. Specify the target SIM card.
4. Enter the PIN Code if your SIM card requires it. NOTE: Three wrong attempts will lock the SIM card.
5. Choose a Carrier. (NOTE: This option is displayed only if the cellular module supports carrier
switching.)

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6. Refer to instructions from your cellular carrier to select Static or Dynamic APN and configure the
corresponding settings.
7. Click DONE.
8. On the Cellular setting page, click SAVE.
When you click SAVE on the Cellular section, the module restarts to apply the changes. The settings will
take effect after the cellular module is successfully initialized.
The Check-alive function will help you maintain the connection between your device and the carrier service
by pinging a specific host on the Internet at periodic intervals.
In some circumstances, a system reboot might bring an unstable or malfunctioning device back to a normal
state. To enable automatic system reboot, select the Reboot the unit when ping to the target host
failed continuously for a certain amount of time option and specify a reboot interval.
Go to Network Overview > WAN if you want to check the cellular network's connection status afterwards.

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System Settings—Serial
Go to System Settings > Serial to view and configure serial parameters. (Once you connect the UPort
1100/1200 Series into the gateway, the extended serial ports will be shown here.)
To configure serial setting, please do the followings:
1. Click the COM port
2. Configure the baudrate, parity, data bits, and stop bits when enabling Modbus RTU/ASCII mode.
(Incorrect settings will cause communication failures.)
3. Click Save for the settings to take effect.
Parameter
Value
Description
Interface
rs232
rs422
rs485-2w
rs-485 4w
Baud Rate
300 to 921600
Parity
none, odd, even, space, mark
Data Bits
5, 6, 7, 8
Stop Bits
1, 2
Flow Control
none
hardware
Hardware: flow control by RTS/CTS signal

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Moxa Device Extension—ioLogik
The device can easily extend I/O interfaces by connecting ioLogik. The maximum of connected ioLogik is up
to 2 devices. Here are the supported models:
1. ioLogik E1210, ioLogik E1210-T
2. ioLogik E1212, ioLogik E1212-T
3. ioLogik E1214, ioLogik E1214-T
Before configuration, please connect ioLogik to LAN2 of this device first, and then go to Moxa Device
Extension > ioLogik. To extend I/O interfaces, please do the following:
1. Click + ADD and go to the wizard setting page.
2. Click the icon to click Network Settings, input Password "moxa", change network settings, and
click DONE.

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3. Click SCAN if the ioLogik has not been detected* yet.
4. Choose the model you want to configure, then click NEXT.
5. Input the password "moxa" for security policy, then click CONFIRM.

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6. Specify Device Name and Poll Interval, then click NEXT.
7. (Optional) Edit Alias Name.
8. Click DONE.
NOTE
*Ensure that both devices are under the same subnet mask.

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Once you manage the ioLogik, meaning that all the I/O data has been sent to tag hub, and you can check
the corresponding tags in the Tag List.
If you want to do other settings, such as edit the poll interval, open the web console, and remove the
device, please click MANAGE.
Moxa Device Extension—UPort
The device easily extends serial ports by connecting the UPort 1100/1200 Series to a USB interface on the
front panel. These UPort models are supported:
1. UPort 1100
2. UPort 1130, UPort 1130I
3. UPort 1150, UPort 1150I
4. UPort 1250, UPort 1250I*
NOTE
*Note that external power is needed for the UPort 1250I.

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After connecting the UPort to this device, go to Moxa Device Extension > UPort to view whether the
UPort has been detected.
•Once this UPort has been detected, it will show the UPort model name and status in the list.
•If this UPort is not detected, please unplug and plug in the UPort, then click REFRESH.
When the UPort has been detected, you can go to System Settings > Serial to see the new COM port
shown as below. The user experience is just like the native COM ports. You can change the serial
parameters and configure Modbus settings on the COM port.
If we want to change to another UPort, please do the following steps:
1. Unplug UPort from the device.
2. Click REMOVE.
3. Plug in another new UPort.
4. Press REFRESH, then the new UPort should be detected.
NOTE
The configuration of serial parameters and Modbus settings on the COM could be deleted. Ensure to do the
configuration backup before replacing to a new one.

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Southbound Protocol
Modbus Master
Go to Modbus Master to configure Modbus commands to collect the data from Modbus TCP, Modbus RTU,
Modbus ASCII devices.
To create a new Modbus Master to collect data, please do the followings:
1. Click TCP under Modbus TCP or COMx under Modbus RTU/ASCII.
2. Click ADD DEVICE and go to the 3-step wizard page
3. Input device name, slave ID, IP Address, and TCP port, then press NEXT
4. Click + ADD COMMAND to add Modbus commands to collect the data, then press NEXT
5. Click DONE if you have confirmed the settings are correct.
6. Click GO TO APPLY SETTINGS and APPLY for the settings to take effect.

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Modbus TCP
Basic Settings
When you access to Modbus TCP setting page, first, you may need to configure the basic settings. Several
parameters might have to be configured.
Parameter
Value
Default
Description
Initial Delay
(ms)
0 to
30000 0
Some Modbus slaves may take more time to boot up than other devices.
In some environments, this may cause the entire system to suffer from
repeated exceptions during the initial bootup. After booting up, by setting
the parameter, you can force the AIG to wait some time before sending
the first request.
Maximum
Retry 0 to 5 3
This is used to configure how many times AIG will retry to communicate
with the Modbus slave when the Modbus command times out.
Response
Timeout (ms)
10 to
120000 1000
You can configure a Modbus master to wait a certain amount of time for a
slave’s response. If no response is received within the configured time,
the AIG will disregard the request and continue operation.
Modbus Device Settings
After configuring the basic settings, configure related parameters to retrieve data from the Modbus device.
In the beginning, press ADD DEVICE and go to the wizard to guide you through the configuration step by
step.