MSA fieldserver QuickServer FS-QS-2 0 Series User guide

QuickServer Start-up Guide 0
Start-up Guide
QuickServer FS-QS-2XX0
MSAsafety.com
Document Revision: 2.B
T18627
APPLICABILITY & EFFECTIVITY
Effective for all systems manufactured after March 2021.

QuickServer Start-up Guide 2
MSA Safety
1991 Tarob Court
Milpitas, CA 95035
Website: www.MSAsafety.com
U.S. Support Information:
[phone]
[phone]
Email: [email protected]
EMEA Support Information:
[phone]
Email: [email protected]

QuickServer Start-up Guide 3
Table of Contents
1About the QuickServer ....................................................................................................................6
1.1 Certification...............................................................................................................................6
1.2 Supplied Equipment .................................................................................................................6
2Equipment Setup..............................................................................................................................7
2.1 Mounting...................................................................................................................................7
3Installing the QuickServer...............................................................................................................8
3.1 DIP Switch Settings..................................................................................................................8
3.1.1 Bias Resistors ..........................................................................................................................8
3.1.2 Termination Resistor................................................................................................................9
3.2 Connecting the R1 & R2 Ports...............................................................................................10
3.2.1 Wiring.....................................................................................................................................10
3.2.2 Supported RS-485 Baud Rates by Protocol ..........................................................................10
3.3 10/100 Ethernet Connection Port...........................................................................................11
4Power up the QuickServer.............................................................................................................12
5Connect the PC to the QuickServer .............................................................................................13
5.1 Connecting to the Gateway via Ethernet................................................................................13
5.1.1 Changing the Subnet of the Connected PC...........................................................................13
5.2 Navigate to the QuickServer Login Page...............................................................................13
6Setup Web Server Security ...........................................................................................................14
6.1 Login to the FieldServer .........................................................................................................14
6.2 Select the Security Mode........................................................................................................16
6.2.1 HTTPS with Own Trusted TLS Certificate .............................................................................17
6.2.2 HTTPS with Default Untrusted Self-Signed TLS Certificate or HTTP with Built-in Payload
Encryption ..............................................................................................................................17
7Configuring the QuickServer ........................................................................................................18
7.1 Configure Network Settings....................................................................................................19
7.1.1 Using FS-GUI to Input Network Settings ...............................................................................19
7.1.2 Routing Settings.....................................................................................................................20
7.1.3 Ethernet 1 Network Settings ..................................................................................................21
7.2 Retrieve the Sample Configuration File..................................................................................22
7.3 Change the Configuration File to Meet the Application..........................................................22
7.4 Load the Updated Configuration File......................................................................................23
7.4.1 Using the FS-GUI to Load a Configuration File .....................................................................23
7.4.2 Retrieve the Configuration File for Modification or Backup....................................................24
7.5 Test and Commission the QuickServer..................................................................................25
7.5.1 Accessing SMC Cloud ...........................................................................................................25
8SMC Cloud Setup ...........................................................................................................................26
8.1 Choose Whether to Integrate SMC Cloud..............................................................................26
8.2 User Setup..............................................................................................................................28
8.3 Registration Process ..............................................................................................................30
8.4 Login to SMC Cloud ...............................................................................................................34
9Troubleshooting.............................................................................................................................36
9.1 Communicating with the QuickServer Over the Network.......................................................36
9.2 Taking a FieldServer Diagnostic Capture...............................................................................37
9.3 LED Functions........................................................................................................................38
9.4 Factory Reset Instructions......................................................................................................39
9.5 Internet Browser Software Support ........................................................................................39

QuickServer Start-up Guide 4
10 Additional Information...................................................................................................................40
10.1 SSL/TLS for Secure Connection............................................................................................40
10.1.1 Configuring FieldServer as a SSL/TLS Server ......................................................................40
10.1.2 Configuring FieldServer as SSL/TLS Client...........................................................................43
10.2 Change Web Server Security Settings After Initial Setup......................................................44
10.2.1 Change Security Mode...........................................................................................................45
10.2.2 Edit the Certificate Loaded onto the FieldServer...................................................................46
10.3 Change User Management Settings......................................................................................47
10.3.1 Create Users..........................................................................................................................48
10.3.2 Edit Users...............................................................................................................................49
10.3.3 Delete Users...........................................................................................................................50
10.3.4 Change FieldServer Password ..............................................................................................51
10.4 QuickServer FS-QS-2XX0-XXXX DCC..................................................................................52
10.5 QuickServer Part Numbers.....................................................................................................52
10.6 Compliance with UL Regulations............................................................................................53
10.7 Dimension Drawing FS-QS-2XX0-XXXX ...............................................................................53
10.8 Specifications..........................................................................................................................54
10.9 SMC Cloud Connection Warning Message............................................................................55
11 Limited 2 Year Warranty................................................................................................................56

QuickServer Start-up Guide 5
List of Figures
Figure 1: DIN Rail Bracket ............................................................................................................................7
Figure 2: DIN Rail Mounted...........................................................................................................................7
Figure 3: Bias Resistor DIP Switches...........................................................................................................8
Figure 4: Termination Resistor DIP Switch...................................................................................................9
Figure 5: R1 & R2 Connection Ports...........................................................................................................10
Figure 6: Ethernet Connection....................................................................................................................11
Figure 7: Required Current Draw for the Gateway.....................................................................................12
Figure 8: Power Connections......................................................................................................................12
Figure 9: Ethernet Port Location.................................................................................................................13
Figure 10: Web Server Security Unconfigured Window .............................................................................14
Figure 11: Connection Not Private Warning ...............................................................................................14
Figure 12: Warning Expanded Text............................................................................................................15
Figure 13: FieldServer Login.......................................................................................................................15
Figure 14: Security Mode Selection Screen................................................................................................16
Figure 15: Security Mode Selection Screen –Certificate & Private Key....................................................17
Figure 16: FS-GUI Landing Page ...............................................................................................................18
Figure 17: FS-GUI Page .............................................................................................................................19
Figure 18: FS-GUI Navigation Panel ..........................................................................................................19
Figure 19: Routing Settings.........................................................................................................................20
Figure 20: FS-GUI Network Settings ..........................................................................................................21
Figure 21: FS-GUI File Transfer .................................................................................................................22
Figure 22: FS-GUI Loading Files................................................................................................................23
Figure 23: Retrieve Configuration File........................................................................................................24
Figure 24: FS-GUI Connections Screen.....................................................................................................25
Figure 25: Generic Web App Page –First Login........................................................................................26
Figure 26: SMC Cloud Opt Out Warning Window ......................................................................................27
Figure 27: Welcome to SMC Cloud Email ..................................................................................................28
Figure 28: Setting User Details...................................................................................................................29
Figure 29: SMC Cloud Registration Message.............................................................................................30
Figure 30: SMC Cloud Registration –Installer Details ...............................................................................31
Figure 31: SMC Cloud Registration –Site Details......................................................................................31
Figure 32: SMC Cloud Registration –Gateway Details..............................................................................32
Figure 33: SMC Cloud Registration –SMC Cloud Account........................................................................32
Figure 34: Device Registered for SMC Cloud.............................................................................................33
Figure 35: SMC Cloud Login Page.............................................................................................................34
Figure 36: SMC Cloud Privacy Policy.........................................................................................................34
Figure 37: SMC Cloud Landing Page.........................................................................................................35
Figure 38: Diagnostic LEDs ........................................................................................................................38
Figure 39: QuickServer Landing Page........................................................................................................44
Figure 40: FS-GUI Page .............................................................................................................................44
Figure 41: FS-GUI Security Setup..............................................................................................................45
Figure 42: FS-GUI Security Setup –Certificate Loaded.............................................................................46
Figure 43: FS-GUI User Management........................................................................................................47
Figure 44: Create User Window..................................................................................................................48
Figure 45: Setup Users...............................................................................................................................49
Figure 46: Edit User Window ......................................................................................................................49
Figure 47: Setup Users...............................................................................................................................50
Figure 48: User Delete Warning .................................................................................................................50
Figure 49: FieldServer Password Update via FS-GUI................................................................................51
Figure 50: QuickServer Dimension Drawing...............................................................................................53
Figure 51: Specifications.............................................................................................................................54
Figure 52: SMC Cloud Connection Problems Message.............................................................................55

Description
QuickServer Start-up Guide 6
1 About the QuickServer
QuickServer is a high performance, costeffective Building and Industrial Automation multi-protocol gateway
providing protocol translation between serial/Ethernet devices and networks.
NOTE: For troubleshooting assistance refer to Section 9, or any of the troubleshooting
appendices in the related driver supplements. Check the MSA Safety website for technical
support resources and documentation that may be of assistance.
The QuickServer is cloud ready and connects with MSA Safety’s SMC Cloud. See Section 8for further
information.
1.1 Certification
BTL Mark –BACnet Testing Laboratory
1
The BTL Mark on QuickServer is a symbol that indicates that a product has passed
a series of rigorous tests conducted by an independent laboratory which verifies
that the product correctly implements the BACnet features claimed in the listing.
The mark is a symbol of a high-quality BACnet product.
Go to www.BACnetInternational.net formore information about the BACnet Testing
Laboratory. Click here for the BACnet PIC Statement.
1.2 Supplied Equipment
QuickServer Gateway
•Preloaded with two selected drivers. A sample configuration file is also loaded.
•All instruction manuals, driver manuals, support utilities are available on the USB drive provided in
the optional accessory kit, or on the MSA website.
Accessory kit (optional) (Part # FS-8915-38-QS) includes:
•7-ft Cat-5 cable with RJ45 connectors at both ends
•Power Supply -110/220V (p/n 69196)
•Screwdriver for connecting to terminals
•USB Flash drive loaded with:
oQuickServer 2XX0 Start-up Guide
oFieldServer Configuration Manual
oAll FieldServer Driver Manuals
oSupport Utilities
oAny additional folders related to special files
configured for a specific QuickServer
oAdditional components as required - see driver manual supplement for details
1 BACnet is a registered trademark of ASHRAE.

Equipment Setup
QuickServer Start-up Guide 7
2 Equipment Setup
2.1 Mounting
The QuickServer can be mounted using the DIN rail mounting bracket on the back of the unit.
NOTE: For dimension details see Section 10.7.
Figure 1: DIN Rail Bracket
Figure 2: DIN Rail Mounted
Din Rail
Bracket

Installation
QuickServer Start-up Guide 8
3 Installing the QuickServer
3.1 DIP Switch Settings
3.1.1 Bias Resistors
To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right in the
orientation shown in Figure 3.
The QuickServer bias resistors are used to keep the RS-485 bus to a known state, when there is no
transmission on the line (bus is idling), to help prevent false bits of data from being detected. The bias
resistors typically pull one line high and the other low - far away from the decision point of the logic.
The bias resistor is 510 ohms which is in line with the BACnet spec. It should only be enabled at one
point on the bus (for example, on the field port were there are very weak bias resistors of 100k). Since
there are no jumpers, many QuickServers can be put on the network without running into the bias resistor
limit which is < 500 ohms.
NOTE: See www.ni.com/support/serial/resinfo.htm for additional pictures and notes.
NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the
unit is power cycled.
R1 Bias Resistor DIP
Switches (2 and 3)
Figure 3: Bias Resistor DIP Switches
R2 Bias Resistor DIP
Switches (2 and 3)

Installation
QuickServer Start-up Guide 9
3.1.2 Termination Resistor
If the QuickServer is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to
be enabled. To enable the Termination Resistor, move the TERM dip switch to the right in the
orientation shown in Figure 4.
Termination resistor is also used to reduce noise. It pulls the two lines of an idle bus together. However,
the resistor would override the effect of any bias resistors if connected.
NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the
unit is power cycled.
Figure 4: Termination Resistor DIP Switch
R1 Termination
Resistor DIP Switch (1)
R2 Termination
Resistor DIP Switch (1)

Installation
QuickServer Start-up Guide 10
3.2 Connecting the R1 & R2 Ports
For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for
RS-485 and right for RS-232 (Figure 5).
The R2 Port is RS-485.
Connect to the 3-pin connector(s) as shown below.
3.2.1 Wiring
RS-485
RS-232
BMS RS-485
Wiring
Gateway Pin
Assignment
BMS RS-232
Wiring
Gateway Pin
Assignment
RS-485 +
TX +
RS-232 -
TX +
RS-485 -
RX -
RS-232 +
RX -
GND
GND
GND
GND
NOTE: Use standard grounding principles for GND.
3.2.2 Supported RS-485 Baud Rates by Protocol
The supported baud rates for either port is based on the protocol of the connected devices.
The following baud rates are supported for Modbus RTU:
2400, 4800, 9600, 19200, 38400, 57600, 76800, 115200
The following baud rates are supported for BACnet MS/TP:
9600, 19200, 38400, 76800
Figure 5: R1 & R2 Connection Ports
TX+ RX- GND
+ - GND

Installation
QuickServer Start-up Guide 11
3.3 10/100 Ethernet Connection Port
The Ethernet Port is used both for BACnet/IP communications and for configuring the QuickServer via the
Web App. To connect the QuickServer, either connect the PC to the Router’s Ethernet port or connect the
Router and PC to an Ethernet switch. Use Cat-5 cables for the connection.
NOTE: The Default IP Address of the QuickServer is 192.168.2.101, Subnet Mask is 255.255.255.0.
Figure 6: Ethernet Connection
Ethernet Port

Power up
QuickServer Start-up Guide 12
4 Power up the QuickServer
Check power requirements in the table below:
Power Requirement for QuickServer External Gateway
Current Draw Type
QuickServer Family
12VDC
24VDC/AC
FS-QS-2XX0-XXXX (Typical)
250mA
125mA
NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply
of the host system. A safety margin of 25% is recommended.
Figure 7: Required Current Draw for the Gateway
Apply power to the QuickServer as shown below in Figure 8. Ensure that the power supply used complies
with the specifications provided in Section 10.8.
•The gateway accepts 9-30VDC or 24VAC on pins L+ and N-.
•Frame GND should be connected.
Power to
Gateway
Gateway
Pin Label
Pin
Assignment
Power In (+)
L+
V +
Power In (-)
N-
V -
Frame Ground
FG
FRAME GND
Figure 8: Power Connections

Connecting to the Gateway
QuickServer Start-up Guide 13
5 Connect the PC to the QuickServer
5.1 Connecting to the Gateway via Ethernet
Connect a Cat-5 Ethernet cable (straight through or cross-over) between the local PC and QuickServer.
5.1.1 Changing the Subnet of the Connected PC
The default IP Address for the QuickServer is 192.168.2.101, Subnet Mask is 255.255.255.0. If the PC and
QuickServer are on differentIP networks, assign a static IP Address to the PC on the 192.168.2.xxx network.
For Windows 10:
•Find the search field in the local computer’s taskbar (usually to the right of the windows icon )
and type in “Control Panel”.
•Click “Control Panel”, click “Network and Internet” and then click “Network and Sharing Center”.
•Click “Change adapter settings” on the left side of the window.
•Right-click on “Local Area Connection” and select “Properties” from the dropdown menu.
•Highlight and then click the Properties button.
•Select and enter a static IP Address on the same subnet. For example:
•Click the Okay button to close the Internet Protocol window and the Close button to close the
Ethernet Properties window.
5.2 Navigate to the QuickServer Login Page
•Open a web browser and connect to the QuickServer’s default IP Address. The default IP Address
of the FieldServer is 192.168.2.101, Subnet Mask is 255.255.255.0.
•If the PC and the QuickServer are on different IP networks, assign a static IP Address to the PC
on the 192.168.2.X network.
Ethernet Port
Figure 9: Ethernet Port Location

Setup Web Server Security
QuickServer Start-up Guide 14
6 Setup Web Server Security
6.1 Login to the FieldServer
The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as
untrusted. This will cause the following pop-up windows to appear.
•When the Web Server Security Unconfigured window appears, read the text and choose whether
to move forward with HTTPS or HTTP.
•When the warning that “Your connection is not private” appears, click the advanced button on the
bottom left corner of the screen.
Figure 11: Connection Not Private Warning
Figure 10: Web Server Security Unconfigured Window

Setup Web Server Security
QuickServer Start-up Guide 15
•Additional text will expand below the warning, click the underlined text to go to the IP Address. In
the Figure 12 example this text is “Proceed to 10.40.50.94 (unsafe)”.
•When the login screen appears, put in the Username (default is “admin”) and the Password (found
on the label of the FieldServer).
NOTE: There is also a QR code in the top right corner of the FieldServer label that shows the
default unique password when scanned.
NOTE: A user has 5 attempts to login then there will be a 10-minute lockout. There is no timeout
on the FieldServer to enter a password.
NOTE: To create individual user logins, go to 10.3.
Figure 13: FieldServer Login
Figure 12: Warning Expanded Text

Setup Web Server Security
QuickServer Start-up Guide 16
6.2 Select the Security Mode
On the first login to the FieldServer, the following screen will appear that allows the user to select which
mode the FieldServer should use.
NOTE: Cookies are used for authentication.
NOTE: To change the web server security mode after initial setup, go to Section 10.2.
The sections that follow include instructions for assigning the different security modes.
Figure 14: Security Mode Selection Screen

Setup Web Server Security
QuickServer Start-up Guide 17
6.2.1 HTTPS with Own Trusted TLS Certificate
This is the recommended selection and the most secure. Please contact your IT department to find out
if you can obtain a TLS certificate from your company before proceeding with the Own Trusted TLS
Certificate option.
•Once this option is selected, the Certificate, Private Key and Private Key Passphrase fields will
appear under the mode selection.
•Copy and paste the Certificate and Private Key text into their respective fields. If the Private Key is
encrypted type in the associated Passphrase.
•Click Save.
•A “Redirecting” message will appear. After a short time, the FieldServer GUI will open.
6.2.2 HTTPS with Default Untrusted Self-Signed TLS Certificate or HTTP with Built-in
Payload Encryption
•Select one of these options and click the Save button.
•A “Redirecting” message will appear. After a short time, the FieldServer GUI will open.
Figure 15: Security Mode Selection Screen –Certificate & Private Key

Configuring the Gateway
QuickServer Start-up Guide 18
7 Configuring the QuickServer
Once the web server setup is complete, the FS-GUI landing page will appear.
NOTE: The SMC Cloud button (see Figure 16) allows users to connect to the
SMC Cloud, MSA Safety’s device cloud solution for IIoT. The SMC Cloud enables secure
remote connection to field devices through a FieldServer and its local applications for
configuration, management, maintenance. For more information about the SMC Cloud,
refer to the SMC Cloud Start-up Guide.
Figure 16: FS-GUI Landing Page

Configuring the Gateway
QuickServer Start-up Guide 19
7.1 Configure Network Settings
7.1.1 Using FS-GUI to Input Network Settings
To navigate from the FS-GUI page to the Network Settings page follow the below instructions:
•Find the Navigation tree across the left side of the screen.
•Click the orange arrow next to the ProtoNode CN number and title to expand the tree.
•Click on the orange arrow next to Setup to expand the tree.
•Click on Network Settings.
Figure 17: FS-GUI Page
Figure 18: FS-GUI Navigation Panel

Configuring the Gateway
QuickServer Start-up Guide 20
7.1.2 Routing Settings
The Routing settings make itpossible to set up the IP routing rules for the FieldServer’s internet and network
connections.
•Click the Add Rule button to add a new row and set a new Destination Network, Netmask and
Gateway IP Address as needed.
•Set the Priority for each connection (1-255 with 1 as the highest priority and 255 as the lowest).
•Click the Save button to activate the new settings.
Figure 19: Routing Settings