MSA fieldserver QuickServer FS-QS-2 0 Series User guide

QuickServer Start-up Guide 0
Start-up Guide
QuickServer FS-QS-2XX0
MSAsafety.com
Document Revision: 2.B
T18627
APPLICABILITY & EFFECTIVITY
Effective for all systems manufactured after March 2021.

QuickServer Start-up Guide 2
MSA Safety
1991 Tarob Court
Milpitas, CA 95035
Website: www.MSAsafety.com
U.S. Support Information:
[phone]
[phone]
Email: [email protected]
EMEA Support Information:
[phone]
Email: [email protected]

QuickServer Start-up Guide 3
Table of Contents
1About the QuickServer ....................................................................................................................6
1.1 Certification...............................................................................................................................6
1.2 Supplied Equipment .................................................................................................................6
2Equipment Setup..............................................................................................................................7
2.1 Mounting...................................................................................................................................7
3Installing the QuickServer...............................................................................................................8
3.1 DIP Switch Settings..................................................................................................................8
3.1.1 Bias Resistors ..........................................................................................................................8
3.1.2 Termination Resistor................................................................................................................9
3.2 Connecting the R1 & R2 Ports...............................................................................................10
3.2.1 Wiring.....................................................................................................................................10
3.2.2 Supported RS-485 Baud Rates by Protocol ..........................................................................10
3.3 10/100 Ethernet Connection Port...........................................................................................11
4Power up the QuickServer.............................................................................................................12
5Connect the PC to the QuickServer .............................................................................................13
5.1 Connecting to the Gateway via Ethernet................................................................................13
5.1.1 Changing the Subnet of the Connected PC...........................................................................13
5.2 Navigate to the QuickServer Login Page...............................................................................13
6Setup Web Server Security ...........................................................................................................14
6.1 Login to the FieldServer .........................................................................................................14
6.2 Select the Security Mode........................................................................................................16
6.2.1 HTTPS with Own Trusted TLS Certificate .............................................................................17
6.2.2 HTTPS with Default Untrusted Self-Signed TLS Certificate or HTTP with Built-in Payload
Encryption ..............................................................................................................................17
7Configuring the QuickServer ........................................................................................................18
7.1 Configure Network Settings....................................................................................................19
7.1.1 Using FS-GUI to Input Network Settings ...............................................................................19
7.1.2 Routing Settings.....................................................................................................................20
7.1.3 Ethernet 1 Network Settings ..................................................................................................21
7.2 Retrieve the Sample Configuration File..................................................................................22
7.3 Change the Configuration File to Meet the Application..........................................................22
7.4 Load the Updated Configuration File......................................................................................23
7.4.1 Using the FS-GUI to Load a Configuration File .....................................................................23
7.4.2 Retrieve the Configuration File for Modification or Backup....................................................24
7.5 Test and Commission the QuickServer..................................................................................25
7.5.1 Accessing SMC Cloud ...........................................................................................................25
8SMC Cloud Setup ...........................................................................................................................26
8.1 Choose Whether to Integrate SMC Cloud..............................................................................26
8.2 User Setup..............................................................................................................................28
8.3 Registration Process ..............................................................................................................30
8.4 Login to SMC Cloud ...............................................................................................................34
9Troubleshooting.............................................................................................................................36
9.1 Communicating with the QuickServer Over the Network.......................................................36
9.2 Taking a FieldServer Diagnostic Capture...............................................................................37
9.3 LED Functions........................................................................................................................38
9.4 Factory Reset Instructions......................................................................................................39
9.5 Internet Browser Software Support ........................................................................................39

QuickServer Start-up Guide 4
10 Additional Information...................................................................................................................40
10.1 SSL/TLS for Secure Connection............................................................................................40
10.1.1 Configuring FieldServer as a SSL/TLS Server ......................................................................40
10.1.2 Configuring FieldServer as SSL/TLS Client...........................................................................43
10.2 Change Web Server Security Settings After Initial Setup......................................................44
10.2.1 Change Security Mode...........................................................................................................45
10.2.2 Edit the Certificate Loaded onto the FieldServer...................................................................46
10.3 Change User Management Settings......................................................................................47
10.3.1 Create Users..........................................................................................................................48
10.3.2 Edit Users...............................................................................................................................49
10.3.3 Delete Users...........................................................................................................................50
10.3.4 Change FieldServer Password ..............................................................................................51
10.4 QuickServer FS-QS-2XX0-XXXX DCC..................................................................................52
10.5 QuickServer Part Numbers.....................................................................................................52
10.6 Compliance with UL Regulations............................................................................................53
10.7 Dimension Drawing FS-QS-2XX0-XXXX ...............................................................................53
10.8 Specifications..........................................................................................................................54
10.9 SMC Cloud Connection Warning Message............................................................................55
11 Limited 2 Year Warranty................................................................................................................56

QuickServer Start-up Guide 5
List of Figures
Figure 1: DIN Rail Bracket ............................................................................................................................7
Figure 2: DIN Rail Mounted...........................................................................................................................7
Figure 3: Bias Resistor DIP Switches...........................................................................................................8
Figure 4: Termination Resistor DIP Switch...................................................................................................9
Figure 5: R1 & R2 Connection Ports...........................................................................................................10
Figure 6: Ethernet Connection....................................................................................................................11
Figure 7: Required Current Draw for the Gateway.....................................................................................12
Figure 8: Power Connections......................................................................................................................12
Figure 9: Ethernet Port Location.................................................................................................................13
Figure 10: Web Server Security Unconfigured Window .............................................................................14
Figure 11: Connection Not Private Warning ...............................................................................................14
Figure 12: Warning Expanded Text............................................................................................................15
Figure 13: FieldServer Login.......................................................................................................................15
Figure 14: Security Mode Selection Screen................................................................................................16
Figure 15: Security Mode Selection Screen –Certificate & Private Key....................................................17
Figure 16: FS-GUI Landing Page ...............................................................................................................18
Figure 17: FS-GUI Page .............................................................................................................................19
Figure 18: FS-GUI Navigation Panel ..........................................................................................................19
Figure 19: Routing Settings.........................................................................................................................20
Figure 20: FS-GUI Network Settings ..........................................................................................................21
Figure 21: FS-GUI File Transfer .................................................................................................................22
Figure 22: FS-GUI Loading Files................................................................................................................23
Figure 23: Retrieve Configuration File........................................................................................................24
Figure 24: FS-GUI Connections Screen.....................................................................................................25
Figure 25: Generic Web App Page –First Login........................................................................................26
Figure 26: SMC Cloud Opt Out Warning Window ......................................................................................27
Figure 27: Welcome to SMC Cloud Email ..................................................................................................28
Figure 28: Setting User Details...................................................................................................................29
Figure 29: SMC Cloud Registration Message.............................................................................................30
Figure 30: SMC Cloud Registration –Installer Details ...............................................................................31
Figure 31: SMC Cloud Registration –Site Details......................................................................................31
Figure 32: SMC Cloud Registration –Gateway Details..............................................................................32
Figure 33: SMC Cloud Registration –SMC Cloud Account........................................................................32
Figure 34: Device Registered for SMC Cloud.............................................................................................33
Figure 35: SMC Cloud Login Page.............................................................................................................34
Figure 36: SMC Cloud Privacy Policy.........................................................................................................34
Figure 37: SMC Cloud Landing Page.........................................................................................................35
Figure 38: Diagnostic LEDs ........................................................................................................................38
Figure 39: QuickServer Landing Page........................................................................................................44
Figure 40: FS-GUI Page .............................................................................................................................44
Figure 41: FS-GUI Security Setup..............................................................................................................45
Figure 42: FS-GUI Security Setup –Certificate Loaded.............................................................................46
Figure 43: FS-GUI User Management........................................................................................................47
Figure 44: Create User Window..................................................................................................................48
Figure 45: Setup Users...............................................................................................................................49
Figure 46: Edit User Window ......................................................................................................................49
Figure 47: Setup Users...............................................................................................................................50
Figure 48: User Delete Warning .................................................................................................................50
Figure 49: FieldServer Password Update via FS-GUI................................................................................51
Figure 50: QuickServer Dimension Drawing...............................................................................................53
Figure 51: Specifications.............................................................................................................................54
Figure 52: SMC Cloud Connection Problems Message.............................................................................55

Description
QuickServer Start-up Guide 6
1 About the QuickServer
QuickServer is a high performance, costeffective Building and Industrial Automation multi-protocol gateway
providing protocol translation between serial/Ethernet devices and networks.
NOTE: For troubleshooting assistance refer to Section 9, or any of the troubleshooting
appendices in the related driver supplements. Check the MSA Safety website for technical
support resources and documentation that may be of assistance.
The QuickServer is cloud ready and connects with MSA Safety’s SMC Cloud. See Section 8for further
information.
1.1 Certification
BTL Mark –BACnet Testing Laboratory
1
The BTL Mark on QuickServer is a symbol that indicates that a product has passed
a series of rigorous tests conducted by an independent laboratory which verifies
that the product correctly implements the BACnet features claimed in the listing.
The mark is a symbol of a high-quality BACnet product.
Go to www.BACnetInternational.net formore information about the BACnet Testing
Laboratory. Click here for the BACnet PIC Statement.
1.2 Supplied Equipment
QuickServer Gateway
•Preloaded with two selected drivers. A sample configuration file is also loaded.
•All instruction manuals, driver manuals, support utilities are available on the USB drive provided in
the optional accessory kit, or on the MSA website.
Accessory kit (optional) (Part # FS-8915-38-QS) includes:
•7-ft Cat-5 cable with RJ45 connectors at both ends
•Power Supply -110/220V (p/n 69196)
•Screwdriver for connecting to terminals
•USB Flash drive loaded with:
oQuickServer 2XX0 Start-up Guide
oFieldServer Configuration Manual
oAll FieldServer Driver Manuals
oSupport Utilities
oAny additional folders related to special files
configured for a specific QuickServer
oAdditional components as required - see driver manual supplement for details
1 BACnet is a registered trademark of ASHRAE.

Equipment Setup
QuickServer Start-up Guide 7
2 Equipment Setup
2.1 Mounting
The QuickServer can be mounted using the DIN rail mounting bracket on the back of the unit.
NOTE: For dimension details see Section 10.7.
Figure 1: DIN Rail Bracket
Figure 2: DIN Rail Mounted
Din Rail
Bracket

Installation
QuickServer Start-up Guide 8
3 Installing the QuickServer
3.1 DIP Switch Settings
3.1.1 Bias Resistors
To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right in the
orientation shown in Figure 3.
The QuickServer bias resistors are used to keep the RS-485 bus to a known state, when there is no
transmission on the line (bus is idling), to help prevent false bits of data from being detected. The bias
resistors typically pull one line high and the other low - far away from the decision point of the logic.
The bias resistor is 510 ohms which is in line with the BACnet spec. It should only be enabled at one
point on the bus (for example, on the field port were there are very weak bias resistors of 100k). Since
there are no jumpers, many QuickServers can be put on the network without running into the bias resistor
limit which is < 500 ohms.
NOTE: See www.ni.com/support/serial/resinfo.htm for additional pictures and notes.
NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the
unit is power cycled.
R1 Bias Resistor DIP
Switches (2 and 3)
Figure 3: Bias Resistor DIP Switches
R2 Bias Resistor DIP
Switches (2 and 3)

Installation
QuickServer Start-up Guide 9
3.1.2 Termination Resistor
If the QuickServer is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to
be enabled. To enable the Termination Resistor, move the TERM dip switch to the right in the
orientation shown in Figure 4.
Termination resistor is also used to reduce noise. It pulls the two lines of an idle bus together. However,
the resistor would override the effect of any bias resistors if connected.
NOTE: The R1 and R2 DIP Switches apply settings to the respective serial port.
NOTE: If the gateway is already powered on, DIP switch settings will not take effect unless the
unit is power cycled.
Figure 4: Termination Resistor DIP Switch
R1 Termination
Resistor DIP Switch (1)
R2 Termination
Resistor DIP Switch (1)

Installation
QuickServer Start-up Guide 10
3.2 Connecting the R1 & R2 Ports
For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for
RS-485 and right for RS-232 (Figure 5).
The R2 Port is RS-485.
Connect to the 3-pin connector(s) as shown below.
3.2.1 Wiring
RS-485
RS-232
BMS RS-485
Wiring
Gateway Pin
Assignment
BMS RS-232
Wiring
Gateway Pin
Assignment
RS-485 +
TX +
RS-232 -
TX +
RS-485 -
RX -
RS-232 +
RX -
GND
GND
GND
GND
NOTE: Use standard grounding principles for GND.
3.2.2 Supported RS-485 Baud Rates by Protocol
The supported baud rates for either port is based on the protocol of the connected devices.
The following baud rates are supported for Modbus RTU:
2400, 4800, 9600, 19200, 38400, 57600, 76800, 115200
The following baud rates are supported for BACnet MS/TP:
9600, 19200, 38400, 76800
Figure 5: R1 & R2 Connection Ports
TX+ RX- GND
+ - GND