Multitech MultiVOIP 200 MVP200 User manual

Voice / Fax over IP Networks
StandaloneVoice/IP Gateway
Model MVP200
H.323 Mode
Quick Start Guide

Quick Start Guide
S000335A Revision A
MultiVOIP 200 (Model MVP200)
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights
reserved.
Copyright © 2004, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or
organization of such revisions or changes.
Record of Revisions
Revision Description
AReplacing printed Quick Start 82098177 and changing
(4/12/04) Master/Slave to Client/Host.
Patents
This Product is covered by one or more of the following U.S. Patent
Numbers: 5.682.386 ; 5.757.801; 6.151.333 . Other Patents Pending.
TRADEMARK
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows and Netmeeting are registered trademarks of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax [phone]
Technical Support [phone]
http://www.multitech.com

iii
Contents
Introduction ................................................................................... 4
Related Documentation ................................................................. 5
Installing Your MultiVOIP 200 ........................................................ 6
Installing and Configuring Your MultiVOIP 200 ........................ 6
Deploying the VOIP Network................................................... 7
Unpacking Your MultiVOIP 200 ...................................................... 8
Safety Warnings ............................................................................ 8
Cabling Your MultiVOIP 200........................................................... 9
Cabling Procedure .................................................................. 9
E&M Jumper Block Positioning Procedure .................................. 11
Installing Your MultiVOIP 200 Software ....................................... 12
Configuring Your MultiVOIP 200 .................................................. 17
Registering with a Gatekeeper Phone Directory ................... 28
Building a Proprietary Phonebook Directory ......................... 35
Configuring Your Slave MultiVOIP 200s ................................ 47
Deploying the VOIP Network ....................................................... 60
Remote Site Administrator .................................................... 61
Limited Warranty ......................................................................... 64
Technical Support........................................................................ 65
FCC Declaration .......................................................................... 65

MultiVOIP Quick Start Guide
4
Introduction
Welcome to Multi-Tech's new stand-alone Voice/IP Gateway,
the MultiVOIP, model MVP200.The MultiVOIP 200 allows
analog voice and fax communication over an IP network. Multi-
Tech’s voice/fax gateway technology allows voice/fax
communication to be transmitted, with no additional expense,
over your existing IP network, which has traditionally been
data-only. To access this free voice and fax communication, all
you have to do is connect the MultiVOIP 200 to your telephone
equipment, and then to your existing Internet connection. Once
configured, the MultiVOIP 200 then allows voice and fax to
travel down the same path as your traditional data
communications.
The MultiVOIP 200 supports the H.323 standards-based
protocol enabling your MultiVOIP 200 to communicate with
other third-party VOIP Gateways or other endpoints that
support the H.323 protocol (e.g., Microsoft NetMeeting®). The
H.323 standard defines how endpoints make and receive calls,
how endpoints negotiate a common set of audio and data
capabilities, and how information is formatted and sent over
the network. This version of the software also supports
communication with a Multi-Tech MVPGK1 Gatekeeper or an
optional 3rd party H.323 Gatekeeper which, when enabled,
maintains its own phonebook database, pre-registers all users,
controls the bandwidth, and handles all conferencing issues
such as transferring of calls.
Figure 1. MultiVOIP 200

5
Introduction
The MVP200 has two independent voice/fax channels (each
with three voice/fax interfaces), a 10 Mbps Ethernet LAN
interface, and a Command port for configuration.
System management is provided through the Command port
using bundled Windows®software which provides easy-to-use
configuration menus and comprehensive on-line Help.
Related Documentation
The MultiVOIP 200 Quick Start Guide is intended to be used
by qualified systems administrators and network managers.
This Quick Start Guide provides the necessary information for
a qualified person to unpack, cable, load software, and
configure the unit for proper operation.
A detailed MultiVOIP 200 User Guide is included on your
system CD and provides in-depth information on the features
and functionality of Multi-Tech’s MultiVOIP 200.
The CD media is produced using Adobe AcrobatTM for viewing
and printing the user guide. To view or print your copy of a user
guide, load Acrobat ReaderTM onto your system from the CD,
or obtain it as a free download from Adobe’s Web site:
http://www.adobe.com
The MultiVOIP 200 User Guide is also available on Multi-
Tech’s Web site at:
http://www.multitech.com
Viewing and printing a user guide from the Web also requires
that you have the Acrobat Reader loaded on your system. To
select the MultiVOIP 200 User Guide from the Multi-Tech
Systems home page, click Documents, then click MultiVOIP in
the product list drop-down window, then click MultiVOIP
Manuals. All MultiVOIP 200 documents will be displayed at the
bottom of the page and you can choose User Guide (MVP200) to
view or download the .pdf file.

MultiVOIP Quick Start Guide
6
Installing Your MultiVOIP 200
The basic steps of installing your MultiVOIP 200 network
involve unpacking the units, connecting the cables, and
configuring the units using management software (MultiVOIP
200 Configuration). This process results in a fully functional
Voice Over IP network. A brief description is provided below
with detailed instructions provided later.
Installing and Configuring Your MultiVOIP 200
The VOIP administrator must first install the MultiVOIP 200
software and then configure each MultiVOIP 200 for its specific
function. During the configuration process, it’s important to
note that the Phone Directory Database is configured
differently depending on whether or not you have Gatekeeper
support on your VOIP network.
If your VOIP network supports an H.323 Gatekeeper, you
must register all H.323 endpoints with the Gatekeeper. The
procedure for doing this is explained in the section
“Registering with a Gatekeeper Phone Directory.”
If your VOIP network does not have Gatekeeper software or
the Gatekeeper software is not enabled, then you must build a
proprietary phonebook with a “Host” MultiVOIP 200 and
“Client” MultiVOIP 200s. The “Host” unit includes the
assignment of a unique LAN IP address, subnet mask, and
Gateway IP address; as well as the selection of appropriate
channel interface type for each of the Voice/Fax channels.
Once all connections have been made, the VOIP administrator
configures the unit and builds the Phone Directory Database
that will reside in the Host unit.
After the “Host” MultiVOIP 200 is configured, the administrator
moves on to configure the MultiVOIP 200(s) designated as
“Client” units. Again, unique LAN IP addresses, subnet masks,
and Gateway IP addresses are assigned, and each Voice/Fax
channel is configured for the appropriate channel interface
type. When this is done, the Phone Directory Database option

7
Introduction
is set to Client, and the IP address of the Host MultiVOIP 200
is entered. Once all Client units are configured, the process
moves on to the “Deploying the VOIP Network” section.
Deploying the VOIP Network
The final phase of the installation is deployment of the network.
When the remote MultiVOIP 200s are sent to their remote
sites, the remote site administrators need only connect the
units to their LAN and telephone equipment. A full Phone
Directory Database (supplied by the Host MultiVOIP 200
Proprietary Phonebook will be loaded into their units within
minutes of being connected and powered up.
For remote VOIPs that were configured with the Gatekeeper
option enabled, each MultiVOIP 200 will be registered with the
Gatekeeper (i.e., the Gatekeeper phonebook directory is NOT
downloaded to the remote units).

MultiVOIP Quick Start Guide
8
Unpacking Your MultiVOIP 200
Remove all items from the box. (See Figure 2.)
MADEIN U.S.A
MADEIN U.S.A
www.multitech.com
Voice/Fax over IP Networks
200
Figure 2. Unpacking
Safety Warnings
Caution: Danger of explosion if battery is incorrectly replaced.
A lithium battery on the circuit board provides backup power
for the time keeping capability. The battery has an estimated
life expectancy of ten years.
When the battery starts to weaken, the date and time may be
incorrect. If the battery fails, the board must be sent back to
Multi-Tech Systems for battery replacement.
The E&M, FXS, and Ethernet ports are not designed to be
connected to a Public Telecommunication Network.

9
Cabling
Cabling Your MultiVOIP 200
Cabling your MultiVOIP 200 involves making the proper Power,
Command Port, and Internet connections. Figure 6 shows the
back panel connectors and the associated cable connections.
The Cabling Procedure section provides step-by-step
instructions for cabling your MultiVOIP 200.
Note: Before cabling your MultiVOIP 200, perform the E&M
Jumper Block Positioning Procedure if either voice/fax channel
(1 or 2) will be connected to an E&M trunk that is a Type 1,3, 4,
or 5 rather than a Type 2 (the default).
Cabling Procedure
1. Using the supplied cable, connect the power supply to a
live AC outlet, then plug the power supply into the
MultiVOIP 200 as shown in Figure 3. The power connector
is a 6-pin circular DIN connector.
Voice/Fax Channel
1 & 2 Connections
Network Connection
Power Connection
FXS
E&M FXO
PSTN
Command Port Connection
Hub
PBX
Voice/Fax Channel 1
E&M FXS FXO
Voice/Fax Channel 2
FXO FXS E&M
1
0
Power
Ethernet RS2 2
Command
10Base-T
Figure 3. Cable Connections
2. Connect the MultiVOIP 200 to a PC using the RJ-45 to
DB9 (female) cable provided with your unit. Plug the RJ-45
end of the cable into the Command port of the MultiVOIP
200 and connect the other end to the PC’s serial port
(Figure 3).

MultiVOIP Quick Start Guide
10
3. Connect a network cable to the Ethernet 10Base-T
connector on the back of the MultiVOIP 200. Connect the
other end of the cable to your network.
4. If you are connecting a station device; e.g., analog
telephone, fax machine, or Key Telephone System (KTS)
to your MultiVOIP 200, connect the smaller end of a
special adapter cable (supplied) to the Voice/Fax Channel
1 FXS connector on the back of the MultiVOIP 200 and the
other end to the station device.
If you are connecting a PBX extension to your MultiVOIP
200, connect the smaller end of a special adapter cable
(supplied) to the Voice/Fax Channel 1 FXO connector on
the back of the MultiVOIP 200 and the other end to the
PBX extension.
If you are connecting an E&M trunk from a telephone
switch to your MultiVOIP 200, connect one end of an RJ-
45 cable (not supplied) to the Voice/Fax Channel 1 E&M
connector on the back of the MultiVOIP 200 and the other
end (8 spade lugs or 8 wires to connect directly to the
punch-down block) to the PBX trunk card.
Note: For customers building their own E&M connector,
App. B of the User Guide has a pinout diagram showing
the E&M back panel connector on the MultiVOIP 200.
5. Repeat step 4 to connect the remaining phone equipment
to each Voice/Fax Channel on your MultiVOIP 200.
6. Turn on power to the MultiVOIP 200 by setting the power
switch on the back panel to the 1 (up, On) position. Wait for
the Boot LED on the MultiVOIP 200 to go Off before
proceeding. This may take a couple of minutes.
If you need to change the E&M Jumper Block positioning,
refer to the following section; otherwise, proceed to the
Software Loading section to load MultiVOIP 200 software.