
Connection......................................................................................................................................................................57
Settings.....................................................................................................................................................................57
Troubleshooting Software Issues..............................................................................................................................57
Chapter 5 – Phone Book Configuration........................................................................................................... 59
Introduction..........................................................................................................................................................59
Identify Remote VOIP Site to Call.......................................................................................................................59
Identify VOIP Protocol to be Used.......................................................................................................................59
Phonebook Starter Configuration........................................................................................................................60
Outbound Phonebook.....................................................................................................................................................60
Inbound Phonebook........................................................................................................................................................62
Phone Book Descriptions....................................................................................................................................63
Outbound Phone Book/List Entries.................................................................................................................................63
Add/Edit Outbound Phone Book ...............................................................................................................................64
Inbound Phone Book/List Entries....................................................................................................................................68
Add/Edit Inbound Phone Book..................................................................................................................................69
Phone Book Save and Reboot........................................................................................................................................71
Phonebook Examples .........................................................................................................................................72
North America.................................................................................................................................................................72
Europe............................................................................................................................................................................75
Variations of Caller ID .........................................................................................................................................81
Chapter 6 – Using the Software........................................................................................................................ 84
Introduction..........................................................................................................................................................84
Software Categories Covered in This Chapter....................................................................................................84
Statistics Section.................................................................................................................................................86
Call Progress..................................................................................................................................................................86
Logs................................................................................................................................................................................88
IP Statistics.....................................................................................................................................................................90
Link Management ...........................................................................................................................................................92
Registered Gateway Details ...........................................................................................................................................93
Servers ...........................................................................................................................................................................94
H.323 GateKeepers ..................................................................................................................................................94
SIP Proxies ...............................................................................................................................................................95
SPP Registrars..........................................................................................................................................................96
Advanced........................................................................................................................................................................97
Packetization Time....................................................................................................................................................97
MultiVOIP Program Menu Items..........................................................................................................................98
Updating Firmware .........................................................................................................................................................99
Implementing a Software Upgrade ...............................................................................................................................100
Identifying Current Firmware Version......................................................................................................................100
Downloading Firmware ...........................................................................................................................................101
Downloading Factory Defaults ................................................................................................................................102
Downloading CAS Protocol.....................................................................................................................................103
Setting and Downloading User Defaults .......................................................................................................................105
Setting a Password.......................................................................................................................................................106
Windows Interface...................................................................................................................................................106
Web Browser Interface............................................................................................................................................107
Upgrading Software......................................................................................................................................................108
FTP Server File Transfers (“Downloads”) .........................................................................................................109
Web Browser Interface......................................................................................................................................114
Multi-Tech Systems, Inc. 4