Multitech MultiConnect Cell MTC-H5 User manual

MultiConnect®Cell
MTC-H5 User Guide

MULTICONNECT®CELL SERIES 100 USER GUIDE
MultiConnect®Cell Series 100 User Guide
Model: MTC-H5
Part Number: S000587 1.2
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2015 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non-
infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTI-TECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country By Email By Phone
Europe, Middle East, Africa: [email protected] +(44) 118 959 7774
U.S., Canada, all others: [email protected] [phone] or [phone]
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: [phone] or [phone]
Fax [phone]
2 MultiConnect®Cell MTC-H5 User Guide

CONTENTS
Contents
Product Overview .................................................................................................................................................... 5
About the MultiConnect Cell Modem........................................................................................................................... 5
Documentation ........................................................................................................................................................... 5
Descriptions of LEDs...................................................................................................................................................... 5
Side Panels .................................................................................................................................................................... 6
Specifications ................................................................................................................................................................ 7
RS-232 9-Pin Female Connector ................................................................................................................................... 8
Power Draw MTC-H5 .................................................................................................................................................. 10
Dimensions.................................................................................................................................................................. 11
Serial.......................................................................................................................................................................... 11
USB............................................................................................................................................................................ 12
Safety Warnings..................................................................................................................................................... 13
Radio Frequency (RF) Safety ....................................................................................................................................... 13
Interference with Pacemakers and Other Medical Devices ...................................................................................... 13
Potential interference............................................................................................................................................... 13
Precautions for pacemaker wearers ........................................................................................................................ 13
Hazardous Locations Warnings................................................................................................................................... 14
Class I, Division 2, Groups A, B, C, and D Hazardous Locations (US and Canada) .................................................... 14
Avertissements relatifs à l'installation et aux emplacements dangereux ................................................................ 14
ATEX (Europe only) ................................................................................................................................................... 14
Hazardous Location Special Considerations ............................................................................................................... 14
Antenna....................................................................................................................................................................... 15
Installing and Using the Device .............................................................................................................................. 16
Installing the Device.................................................................................................................................................... 16
Placing Serial Devices in Power Save Mode.............................................................................................................. 16
USB Cable Recommendations................................................................................................................................... 17
Installing a SIM Card ................................................................................................................................................... 17
Removing a SIM Card................................................................................................................................................ 17
Mounting Device to Flat Surface................................................................................................................................. 17
Using Diversity ............................................................................................................................................................ 18
Antenna and Activation Information...................................................................................................................... 19
Cellular Antenna Information ..................................................................................................................................... 19
Authorized Antenna/Antenna Specifications for Cellular Bands.............................................................................. 19
3G Antenna Requirements/Specifications ............................................................................................................... 19
Antenna....................................................................................................................................................................... 19
Antenna System Cellular Devices................................................................................................................................ 19
Account Activation for Cellular Devices ..................................................................................................................... 20
MultiConnect®Cell MTC-H5 User Guide 3

CONTENTS
Device Phone Number ................................................................................................................................................ 20
Using Linux ............................................................................................................................................................ 21
Shell Commands.......................................................................................................................................................... 21
Testing Serial Ports.................................................................................................................................................... 21
Create a PPP Connection ............................................................................................................................................ 21
Example..................................................................................................................................................................... 21
Configuring and Communicating with Your Device................................................................................................. 23
Interacting with Your Device Overview ...................................................................................................................... 23
Before You Begin......................................................................................................................................................... 23
Using Command Mode and Online Data Mode.......................................................................................................... 23
Verifying Signal Strength............................................................................................................................................. 24
Example .................................................................................................................................................................... 24
Checking Network Registration................................................................................................................................... 25
Sending and Receiving Data........................................................................................................................................ 25
Connecting Device to TCP Server as TCP Client........................................................................................................ 25
Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 25
Configuring Device as UDP Client to Connect to UDP Server................................................................................... 26
Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 27
Transferring FTP File to FTP Server........................................................................................................................... 28
Downloading File from FTP Server............................................................................................................................ 29
Reading, Writing and Deleting Messages ................................................................................................................... 30
Reading Text Messages............................................................................................................................................. 30
Sending Text Messages............................................................................................................................................. 30
Deleting Messages .................................................................................................................................................... 31
Regulatory Information.......................................................................................................................................... 32
Industry Canada Class B Notice................................................................................................................................... 32
Industry Canada and FCC ............................................................................................................................................ 32
47 CFR Part 15 Regulation Class B Devices ............................................................................................................... 32
FCC Interference Notice............................................................................................................................................ 33
Notice for Devices that Use Aeris Radios.................................................................................................................... 33
EMC, Safety, and R&TTE Directive Compliance ......................................................................................................... 33
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 34
REACH Statement ....................................................................................................................................................... 35
Registration of Substances........................................................................................................................................ 35
Substances of Very High Concern (SVHC) ................................................................................................................ 35
Waste Electrical and Electronic Equipment Statement .............................................................................................. 35
WEEE Directive.......................................................................................................................................................... 35
Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 35
Information on HS/TS Substances According to Chinese Standards ......................................................................... 36
Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 37
4 MultiConnect®Cell MTC-H5 User Guide

PRODUCT OVERVIEW
Product Overview
About the MultiConnect Cell Modem
The MultiConnect® Cell 100 Series MTC-H5 cellular modems are ready-to-deploy, standalone HSPA+ modems that
provide wireless data communication. The modems integrate seamlessly with virtually any application, and are
useful for automated applications, such as remote diagnostics and remote monitoring. They are available with RS-
232 and USB connectors. The MultiConnect Cell cellular modems are based on industry-standard open interfaces.
Documentation
The following documentation is available on the Multi-Tech Installation Resources website at
www.multitech.com/setup/product.go.
Document Description
MultiConnect Cell User This document. Provides an overview, safety and regulatory information,
Guide schematics, and general device information.
HSPA+ AT Commands You can configure the device using the HSPA+ AT Commands. These commands are
Reference Guide documented in the Reference Guide part number S000574.
Descriptions of LEDs
Devices that have a serial connector have the following LEDs:
■Power
■TR
■CD
■LS
Devices that have a USB connector have the following LEDs:
■Power
MultiConnect®Cell MTC-H5 User Guide 5

PRODUCT OVERVIEW
■LS
The tables that follow provide details about what the LEDs indicate.
Power
Not lit DC power not present.
Lit DC power present.
TR (Terminal Ready)
Not Lit Data is not being transmitted.
Lit Blinks when data is being transmitted.
CD (Carrier Detect)
Not lit Data connection is not established.
Lit Data connection is established.
LS (Link Status)
Not lit There is no power to the cellular radio.
Continuously Powered and connected, but not transmitting or receiving.
lit
Slow blink Powered and searching for a connection.
Fast blink Transmitting or receiving.
Signal
ALL OFF There is no power to the cellular radio.
Bar 1 ON Very weak signal (7 < = RSSI <14).
Bar 1 and 2 ON Weak signal (15 < = RSSI <23).
Bar 1, 2, 3 ON Good signal (24 <= RSSI > = 31).
Side Panels
The device has connectors on either side. The figures that follow show the side panels.
6 MultiConnect®Cell MTC-H5 User Guide

PRODUCT OVERVIEW
Note: The power-saving switch—which appears with the NORMAL and LOW POWER labels—is included
only on models that have a serial connector.
Specifications
MTC-H5
Category Description
General
Performance HSPA+
GPRS/EDGE
Cell 850 824 - 894 MHz
Frequency Bands
Cell 900 880 -960 MHz
Cell 1800 1710 - 1880 MHz
Cell 1900 1850 - 1990 MHz
Radio
Cellular Telit HE910-D
Speed
Packet Data Up to 7.2 Mbps downlink/5.76 Mbps uplink
SMS
SMS Point-to-Point Messaging
Mobile-Terminated SMS
Mobile-Originated SMS
Connectors
Cellular Female SMA connectors for cellular
Power Requirements
MultiConnect®Cell MTC-H5 User Guide 7

PRODUCT OVERVIEW
Category Description
Voltage Models with serial connector: 7 V to 32 V DC
Models with USB connector: 5 DC
Physical Description
Dimensions Dimensions are shown in the section “Dimensions” that follows.
Weight 8.2 ounces or 230 grams
Environment
Operating Temperature1-40° C to +60° C
Humidity Relative humidity 15% to 93% non-condensing
Certifications, Compliance, Warranty
EMC Compliance EN55022 Class B
EN55024
Safety Compliance UL 60950-1
IEC 60950-1
ANSI/ISA 12.12.01 2013 and CSA C22.2 No. 213
EN 60079-0:2012+A11:2013
EN 60079-15:2010
Network Compliance GCF
PTCRB
Warranty Two years
1Device has been tested up to +85° C. UL Recognized @ 40° C, limited by AC power supply. UL Recognized @ 65° C
when used with the fused DC power cable, part number FPC-532-DC.
Note: The radio’s performance may be affected at the temperature extremes. This is considered normal. There
is no single cause for this function. Rather, it is the result of an interaction of several factors, such as the
ambient temperature, the operating mode and the transmit power.
RS-232 9-Pin Female Connector
Pin Abbreviation Description In/Out
1 CD Carrier Detect O
2 RX Receive O
8 MultiConnect®Cell MTC-H5 User Guide

PRODUCT OVERVIEW
Pin Abbreviation Description In/Out
3 TX Transmit I
4 DTR Data Terminal Ready I
5 GND Ground --
6 DSR Data Set Ready O
7 RTS Request to Send I
8 CTS Clear to Send O
9 RI Ring Indicator O
MultiConnect®Cell MTC-H5 User Guide 9

PRODUCT OVERVIEW
Power Draw MTC-H5
USB
5 volts Cellular call box Average measured TX Pulse (AVG) Total inrush charge
connection no data current (amps) at Amplitude Current measured in
(amps) maximum power (amps) MilliCoulombs (mC)
GSM850Mhz 0.044 0.263 1.17 1.65
HSDPA1800Mhz 0.041 0.477 0.532 1.65
Serial
Sleep Mode Cellular call box Average TX Pulse (AVG) Total inrush
Current (amps) connection no measured current Amplitude charge measured
data (amps)) (amps) at Current (amps) in MilliCoulombs
maximum power (mC)
7 volts
GSM850Mhz 0.014 0.033 0.184 1.113 1.85
HSDPA1800Mhz 0.014 0.033 0.322 0.372 1.85
9 volts
GSM850Mhz 0.013 0.029 0.828 0.828 1.71
HSDPA1800Mhz 0.013 0.029 0.256 0.32 1.71
32 volts
GSM850Mhz 0.005 0.013 0.057 0.325 3.54
HSDPA1800Mhz 0.005 0.013 0.094 0.144 3.54
10 MultiConnect®Cell MTC-H5 User Guide

PRODUCT OVERVIEW
Dimensions
Serial
MultiConnect®Cell MTC-H5 User Guide 11

PRODUCT OVERVIEW
USB
12 MultiConnect®Cell MTC-H5 User Guide

SAFETY WARNINGS
Safety Warnings
Radio Frequency (RF) Safety
Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations
regarding the use of radio equipment. Follow the safety advice given below.
■Operating your device close to other electronic equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and manufacturers’ recommendations.
■Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of
radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow
restrictions for any environment where you operate the device.
■Do not place the antenna outdoors.
■Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may
endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction
may lead to suspension or denial of cellular services to the offender, legal action, or both.
■Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle
with fuel.
■Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.
Interference with Pacemakers and Other Medical Devices
Potential interference
Radiofrequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic
interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac
pacemakers and defibrillators from cellular devices. This test method is part of the Association for the
Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that
cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference
occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways:
■Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
■Cause the pacemaker to deliver the pulses irregularly.
■Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers.
However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause
a problem.
■Keep the device on the opposite the side of the body from the pacemaker to add extra distance
between the pacemaker and the device.
■Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt
or jacket pocket directly over the pacemaker).
MultiConnect®Cell MTC-H5 User Guide 13

SAFETY WARNINGS
Hazardous Locations Warnings
Class I, Division 2, Groups A, B, C, and D Hazardous Locations (US and Canada)
ANSI_ISA_12.12.01_2013 and CSA C22.2 No. 213
-HZ models only
1. The MTC modem is a OPEN-TYPE device and is intended for installation into a IP54 style enclosure. The
enclosure would only allow access to the modem via a key or tool.
2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I, DIVISION 2, GROUPS A, B, C, AND D OR NON-
HAZARDOUS LOCATIONS ONLY.
3. WARNING – Explosion Hazard – Substituting components may impair suitability for Class I Division 2.
4. WARNING – Explosion Hazard – Do not disconnect equipment unless power has been switched off or the
area is known to be non-hazardous.
5. WARNING – Explosion Hazard - Do not replace the fuse or battery unless power has been switched off or
the area is known to be non-hazardous.
6. WARNING – Do not install or remove SIM card unless power has been switched off or the area is known
to be non-hazardous.
Avertissements relatifs à l'installation et aux emplacements dangereux
1. Le modem MTC est un produit "open-type" et il est prévu pour etre installé dans des boitiers de type
IP54.Ce type de boitier fournira uniquement un accès au modem grâce à une clé ou un outils spécifique.
2. CET ÉQUIPEMENT EST ADAPTÉ EXCLUSIVEMENT POUR UNE UTILISATION EN ZONE DE CLASSE I, DIVISION
2, GROUPES A, B, C, ET D OU EN ZONE NON DANGEREUSE.
3. AVERTISSEMENT – Risque d'explosion – Le remplacement des composants peut annuler la compatibilité
du produit avec les zones de Classe I Division 2.
4. AVERTISSEMENT – Risque d'explosion – Ne débranchez pas l'équipement sauf s'il est hors tension ou si la
zone est considérée comme non dangereuse.
5. AVERTISSEMENT - Risque d'explosion - Ne remplacer le fusible ou la batterie que si l'alimentation
électrique est coupée ou que la zone est connue pour être non dangereuse.
6. AVERTISSEMENT – N'installez ou ne retirez pas de carte SIM sauf si l'alimentation a été coupée ou si la
zone est considérée comme non dangereuse.
ATEX (Europe only)
EN 60079-0:2012+A11:2013 & EN60079-15:2010
-HZ models only.
Hazardous Location Special Considerations
Special conditions for safe use:
■MTC cell modem is intended for installation into a certified IP54 enclosure and accessible only by the use of
a tool.
■The equipment shall only be used in an area of not more than pollution degree 2, as defined in IEC 60664-1.
■Provisions shall be made to prevent the rated voltage from being exceeded by transient disturbances of
more than 140%.
14 MultiConnect®Cell MTC-H5 User Guide

SAFETY WARNINGS
■The device is intended to be powered by a Certified SELV non-energy hazardous power supply.
Antenna
The antenna intended for use with this unit meets the requirements for mobile operating configurations and for
fixed mounted operations, as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance.
If an alternate antenna is used, consult user documentation for required antenna specifications.
MultiConnect®Cell MTC-H5 User Guide 15

INSTALLING AND USING THE DEVICE
Installing and Using the Device
Installing the Device
1. Connect a suitable antenna to the antenna connector.
2. If you are using the serial version of this device:
Connect the DB9 male connector (9-pin) of the RS-232 cable to the RS-232 connector on the device, then
connect the other end to the serial port on the other desired device.
Screw-on the power lead from the power supply module into the power connection on the device.
Plug the power supply into your power source.
3. If you are using the USB version of this device:
For information about the USB cable that helps power your device, see the section "USB Cable
Recommendations."
The USB cable uses power from the USB power line. Connect one end of the USB cable to your computer
or other USB high power device, such as a hub.
Connect the other end to the device's USB connector.
4. The POWER LED lights after the device powers up.
Placing Serial Devices in Power Save Mode
You can place devices that have a serial connector in low power mode. When the device is in low power
mode—which is also sometimes called sleep mode or power save mode—the device's radio is operating with little
power. A power save switch on the device determines if the device's radio can operate in normal or low power
mode.
You might want your device to go into low power mode if batteries are used to power the device. For example,
you might want to use your device outdoors, and have it powered by a solar charged battery. By using low power,
you can save time and money by not having to replace batteries on devices operating in the field.
You can use many techniques to place the device into low power (sleep) mode. This example uses data terminal
ready (DTR) and the AT command +CFUN=5. For other techniques, review the AT command guide for your device,
as described in the Documentation topic in this guide.
You can make the device "wake up" from sleep mode by using the wake-on-ring feature: In the example that
follows, the ring indicator line wakes the host processor when the radio receives an incoming call or SMS message.
Your application then needs to act on the ring indication and wake up the device by asserting DTR.
Using Low Power Mode
To set up the device so it can be placed into low power mode:
1. Set the power-save switch to LOW.
2. On the RS-232 interface, ensure your application controls DTR and makes it active (on). To configure the
device for DTR control, issue either AT&D1 or AT&D2 for DTR control. The &D0 command does not allow
low power to operate.
3. To configure the device to enter low power (sleep) mode, issue AT+CFUN=5 to the radio.
4. To configure the device to wake from low power mode by using the wake-on-ring feature, issue
AT#E2SMSRI=1000. This configures the ring indicator to go active for 1000 ms when an SMS message is
received.
16 MultiConnect®Cell MTC-H5 User Guide

INSTALLING AND USING THE DEVICE
5. To have the device enter sleep mode, set DTR to inactive (off) on the RS-232 interface. The clear to send
(CTS) signal is off when the device is in sleep mode.
USB Cable Recommendations
If your device has a USB connector, to avoid enumeration or power issues:
■Use a high speed USB cable that is as short as possible.
■Use a well shielded cable with at least 24 AWG wire pair for power/ground and 28 AWG wire pair for data
lines.
■If possible, use a USB port that connects directly to the motherboard rather than a USB port with added
cabling inside the computer chassis.
■Use USB 3.0 ports if available. These ports are typically rated for more current.
■You can re-order the USB cable through Multi-Tech. The part number is CA-USB-A-MINI-B-3
Installing a SIM Card
This model requires a SIM card, which is supplied by your service provider. To install the SIM card:
1. Locate the SIM card slot on the side of the modem. The slot is labeled SIM.
2. Slide the SIM card into the SIM card slot with the contact side facing down as shown. When the SIM card
is installed, it locks into place.
Removing a SIM Card
To remove the SIM card, push the SIM card in. It ejects itself from the device.
Mounting Device to Flat Surface
1. Locate the groove on the bottom of the device.
2. Slide the mounting rod through the groove.
MultiConnect®Cell MTC-H5 User Guide 17

INSTALLING AND USING THE DEVICE
3. To secure the rod to the desired surface, place and tighten two screws in the holes on either end of the
mounting rod. The dimensions illustration in this guide shows the mounting rod, as well as the
dimensions for placement of the screws.
Using Diversity
Some devices support antenna diversity. Antenna diversity uses two receive antennas to improve the downlink
connection (cell tower to mobile). It has no effect on the uplink (mobile to cell tower). Antenna diversity is useful
in environments where the signal arrives at the device after bouncing off or around buildings or other objects.
When antenna diversity is on and a like or similar antenna is installed on both radio connectors, the radio
automatically chooses the antenna with the best reception. To use this feature:
.
1. Connect both antennas to your device, using both antenna connectors.
2. To enable diversity, issue the AT#RXDIV=1 AT command.
18 MultiConnect®Cell MTC-H5 User Guide

ANTENNA AND ACTIVATION INFORMATION
Antenna and Activation Information
Cellular Antenna Information
Authorized Antenna/Antenna Specifications for Cellular Bands
The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting
the given specifications.
Manufacturer: Laird Technologies.
Description: HEPTA-SM
Model Number: MAF94300
Multi-Tech Part Number: 45009735L
Multi-Tech ordering information:
Model Quantity
ANHB-1HRA 1
ANHB-10HRA 10
ANHB-50HRA 50
3G Antenna Requirements/Specifications
Category Description
Frequency Range 824 – 960 MHz / 1710 – 1990 MHz / 1920 – 2170 MHz
Impedance 50 Ohms
VSWR VSWR should not exceed 2.0:1 at any point across the bands of operation
Maximum Radiated Gain 3 dBi
Radiation Omni-directional
Polarization Linear Vertical
Antenna
The antenna intended for use with this unit meets the requirements for mobile operating configurations and for
fixed mounted operations, as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance.
If an alternate antenna is used, consult user documentation for required antenna specifications.
Antenna System Cellular Devices
The cellular/wireless performance depends on the implementation and antenna design. The integration of the
antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early
so the performance is not compromised. If changes are made to the device's certified antenna system, then
recertification will be required by specific network carriers.
MultiConnect®Cell MTC-H5 User Guide 19

ANTENNA AND ACTIVATION INFORMATION
Account Activation for Cellular Devices
Some Multi-Tech devices are pre-configured to operate on a specific cellular network. To use the device, you must
set up a cellular data account with your service provider. Each service provider has its own process for adding
devices to their network. To find activation steps for your device:
1. Go to http://www.multitech.com/support.
2. Select your device.
3. Scroll to Activation and click Download.
Device Phone Number
Every device has a unique phone number. Your service provider supplies a phone number when you activate your
account, or if your device has a SIM card, the phone number may be on it. Wireless service provider
implementation may vary. Consult with your service provider to get the phone number for your device.
20 MultiConnect®Cell MTC-H5 User Guide