Multitech MultiModem MTCBA?H3?U1 User manual

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MultiModem®Cell
WirelessModem
MTCBA‐H3‐U1
MTCBA‐EV1‐U1‐N3
UserGuide
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CopyrightandTechnicalSupport
2Multi‐TechSystems,Inc.MultiModemCellUserGuide
MultiModem®CellUserGuide
WirelessModem
MTCBA‐H3‐U1,MTCBA‐EV1‐U1‐N3
PartNumberS000512A,RevisionA
Copyright
Thispublicationmaynotbereproduced,inwholeorinpart,withoutpriorexpressedwrittenpermissionfromMulti‐TechSystems,Inc.All
rightsreserved.
Copyright©2011byMulti‐TechSystems,Inc.
Multi‐TechSystems,Inc.makesnorepresentationorwarrantieswithrespecttothecontentshereofandspecificallydisclaimsanyimplied
warrantiesofmerchantabilityorfitnessforanyparticularpurpose.
Furthermore,Multi‐TechSystems,Inc.reservestherighttorevisethispublicationandtomakechangesfromtimetotimeinthecontent
hereofwithoutobligationofMulti‐TechSystems,Inc.,tonotifyanypersonororganizationofsuchrevisionsorchanges.CheckMulti‐
Tech’swebsiteforcurrentversionsofourproductdocumentation.
RevisionHistory
RevisionDateDescription
A10/17/11Initialrelease.
TrademarksandLogos
TheMulti‐TechlogoandMultiModemareregisteredtrademarksofMulti‐TechSystems,Inc.Windowsisaregisteredtrademarkof
MicrosoftintheU.S.andothercountries.Othertrademarksandtradenamesmentionedinthispublicationbelongtotheirrespective
owners.
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complexquestions,rangingfromimplementation,troubleshooting,productconfiguration,firmwareupgradesandmuchmore.
TocreateanaccountandsubmitaSupportCaseonthePortal,visithttps://support.multitech.com
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Warranty
Toreadthewarrantystatementforyourproduct,visit:http://www.multitech.com/warranty.go
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Contents
Multi‐TechSystems,Inc.MultiModemCellUserGuide3
Contents
Chapter1–ProductDescriptionandSpecifications..........................................................................................5
ProductDescription..................................................................................................................................................5
RelatedDocumentation............................................................................................................................................5
MultiModemMTCBA‐H3‐U1.........................................................................................................................................5
MultiModemMTCBA‐EV1‐U1‐N3..................................................................................................................................5
Safety.......................................................................................................................................................................6
GeneralSafety...............................................................................................................................................................6
RFInterferenceIssues...................................................................................................................................................6
VehicleSafety................................................................................................................................................................6
MaintenanceoftheWirelessMultiModem..................................................................................................................6
HandlingPrecautions.....................................................................................................................................................7
FrontPanelOverview................................................................................................................................................7
LEDs...............................................................................................................................................................................7
PackageContents......................................................................................................................................................7
UnbundledPackagewithoutAccessories......................................................................................................................7
BundledPackagewithAccessories................................................................................................................................7
Specifications............................................................................................................................................................8
Chapter2–ActivatingandInstallingtheModem...........................................................................................10
ActivatingYourWirelessAccount............................................................................................................................10
DeterminingthePhoneNumberfortheWirelessModem.......................................................................................10
InsertingtheSIMCardforGSMNetworkOperation................................................................................................10
ConnectingtheAntennaandUSBCable..................................................................................................................11
MountingtheModemonaFlatSurface..................................................................................................................11
InstallingtheHuaweiDriver....................................................................................................................................12
VerifyingThatYourModemisProperlyInstalled........................................................................................................13
Chapter3–UsingtheWirelessModem..........................................................................................................14
UsingATCommandstoVerifySignalStrengthandRoamingStatus..........................................................................14
VerifyingSignalStrength.............................................................................................................................................14
CheckingNetworkRegistrationandRoamingStatus..................................................................................................14
CheckingtheModem’sIdentity..................................................................................................................................15
ConnectingtotheInternet......................................................................................................................................15
ConnectingtoaCDMA/EVDONetworkforInternetAccess.......................................................................................15
ConnectingtoanGSM/GPRS/HSPANetworkforInternetAccess..............................................................................15
CreatingaDial‐UpConnectioninWindowsVistaandXP...........................................................................................16
CreatingaDial‐UpConnectioninWindows7.............................................................................................................17
Disconnecting..............................................................................................................................................................17
UsingaGenericDial‐UpMethodtoConnect..............................................................................................................18
AppendixA–RegulatoryCompliance.............................................................................................................19
EMC,Safety,andR&TTEDirectiveCompliance........................................................................................................19
InternationalModemRestrictions...........................................................................................................................19

Contents
4Multi‐TechSystems,Inc.MultiModemCellUserGuide
FCCPart15ClassBStatement.................................................................................................................................19
IndustryCanada......................................................................................................................................................20
AppendixB‐CellularInformation..................................................................................................................21
AntennaSystemforCellularDevices.......................................................................................................................21
FCCRequirementsfortheAntenna.........................................................................................................................21
AntennaSpecifications............................................................................................................................................21
CDMA/EVDOAntennaRequirements/Specifications..................................................................................................21
GSM/HSPA/GPRSAntennaRequirements/Specifications...........................................................................................22
PTCRBRequirementsfortheAntenna........................................................................................................................22
AntennasAvailablefromMulti‐TechSystems,Inc......................................................................................................22
AppendixC–EnvironmentalInformation.......................................................................................................23
WasteElectricalandElectronicEquipment(WEEE)Statement.................................................................................23
REACHStatement...................................................................................................................................................23
RestrictionoftheUseofHazardousSubstances(RoHS)...........................................................................................24


Multi‐TechSystems,Inc.MultiModemCellUserGuide5
Chapter 1 – Product Description and
Specifications
ProductDescription
TheMulti‐TechMultiModem®Cellcellularmodemsareready‐to‐deploy,standalonemodemsthatprovide
wirelessdatacommunicationandintegrateseamlesslywithvirtuallyanyapplication.TheMultiModemCell
cellularmodemisbasedonindustry‐standardopeninterfaceandusesMulti‐Tech’sUniversalSocketdesign.
TheCellmodemisdesignedwitheitheraquad‐bandGSM/GPRS/HSPAnetworkordual‐bandEV‐DO,
CDMA20001xRTT/EV‐DOnetwork.ThemodemsincludeaUSBinterface.Ifdesired,youcanmountthemodem
onaflatsurface,suchasadesktoporpanel.

ModelDescription
MTCBA‐H3‐U1TheMTCBA‐H3‐U1 wirelessmodem offersfast cellulardataspeedsby
usingHSPAtechnology.Themodemisequippedwithquad‐band
technologyandcanbeusedonallexistingGSMnetworks,andmost
HSPAnetworks.
MTCBA‐EV1‐U1‐N3TheMTCBA‐EV1‐U1‐N3CDMAwirelessmodemoffersstandards‐based
multi‐bandEV‐DO,CDMA20001xRTTperformance.Theready‐to‐deploy,
standalonemodemallowsdeveloperstoaddwirelesscommunicationto
productswithaminimumofdevelopmenttimeandexpense.The
MultiModemCellEV‐DOwirelessmodemisbasedonindustry‐standard
openinterfacesandcanbedesktoporpanelmounted.
RelatedDocumentation
MultiModemMTCBAH3U1
UsetheHSPA‐H3ATcommandstoconfiguretheMTCBA‐H3‐U1modem.Thesecommandsaredocumentedin
theHSPA‐H3ATCommandsReferenceGuidepartnumberS000505x.
MultiModemMTCBAEV1U1N3
UsetheCDMA1xEVDOATcommandsforEV1modelstoconfiguretheMTCBA‐EV1‐U1‐N3modem.These
commandsaredocumentedinCDMA1xEVDOATCommandsReferenceGuidepartnumberS000506x.


Chapter1–ProductDescriptionandSpecifications
6Multi‐TechSystems,Inc.MultiModemCellUserGuide
Safety
GeneralSafety
Themodemisdesignedforandintendedtobeusedinfixedandmobileapplications.“Fixed”meansthatthe
deviceisphysicallysecuredatonelocationandisnotabletobeeasilymovedtoanotherlocation.“Mobile”
meansthatthedeviceisdesignedtobeusedinotherthanfixedlocations.
Caution:Maintainaseparationdistanceofatleast20cm(8inches)betweenthetransmitter’santennaandthe
bodyoftheuserornearbypersons.TheModemisnotdesignedfororintendedtobeusedinportable
applicationswithin20cm(8inches)ofthebodyoftheuser.
RFInterferenceIssues
Itisimportanttofollowanyspecialregulationsregardingtheuseofradioequipmentdueinparticulartothe
possibilityofradiofrequency,RF,interference.Pleasefollowthesafetyadvicegivenbelowcarefully.
●SwitchOFFyourMultiModemwheninanaircraft.Theuseofcellulartelephonesinanaircraftmayendanger
theoperationoftheaircraft,disruptthecellularnetworkandisillegal.Failuretoobservethisinstruction
mayleadtosuspensionordenialofcellulartelephoneservicestotheoffender,orlegalactionorboth.
●SwitchOFFyourMultiModemwhenaroundgasolineordiesel‐fuelpumpsandbeforefillingyourvehicle
withfuel.
●SwitchOFFyourMultiModeminhospitalsandanyotherplacewheremedicalequipmentmaybeinuse.
●Respectrestrictionsontheuseofradioequipmentinfueldepots,chemicalplantsorwhereblasting
operationsareinprogress.
●TheremaybeahazardassociatedwiththeoperationofyourMultiModemclosetoinadequatelyprotected
personalmedicaldevicessuchashearingaidsandpacemakers.Consultthemanufacturersofthemedical
devicetodetermineifitisadequatelyprotected.
●OperationofyourMultiModemclosetootherelectronicequipmentmayalsocauseinterferenceifthe
equipmentisinadequatelyprotected.Observeanywarningsignsandmanufacturers’recommendations.
VehicleSafety
●DonotuseyourMultiModemwhiledriving.
●Respectnationalregulationsontheuseofcellulartelephonesinvehicles.Roadsafetyalwayscomesfirst.
●Ifincorrectlyinstalledinavehicle,theoperationofMultiModemtelephonecouldinterferewiththecorrect
functioningofvehicleelectronics.Toavoidsuchproblems,besurethatqualifiedpersonnelhaveperformed
theinstallation.Verificationoftheprotectionofvehicleelectronicsshouldbepartoftheinstallation.
●Theuseofanalertdevicetooperateavehicle’slightsorhornonpublicroadsisnotpermitted.
MaintenanceoftheWirelessMultiModem
YourwirelessMultiModemistheproductofadvancedengineering,design,andcraftsmanship.Treatitwith
care.Thesuggestionsthatfollowhelpensureyoucanenjoythisproductformanyyears.
●DonotexposetheMultiModemtoanyextremeenvironmentwherethetemperatureorhumidityishigh.
●DonotattempttodisassembletheMultiModem.Therearenouserserviceablepartsinside.
●DonotexposetheMultiModemtowater,rain,orspilledbeverages.Itisnotwaterproof.
●DonotabuseyourMultiModembydropping,knocking,orshakingit.Roughhandlingcandamageit.
●DonotplacetheMultiModemalongsidecomputerdiscs,creditortravelcards,orothermagneticmedia.
Theinformationcontainedondiscsorcardsmaybeaffectedbythephone.

Chapter1–ProductDescriptionandSpecifications
Multi‐TechSystems,Inc.MultiModemCellUserGuide7
●TheuseofaccessoriesnotauthorizedbyMulti‐TechornotcompliantwithMulti‐Tech’saccessory
specificationsmayinvalidatethewarrantyoftheMultiModem.
●IntheunlikelyeventofafaultintheMultiModem,contactMulti‐TechTechnicalSupport.
HandlingPrecautions
Alldevicesmustbehandledwithcertainprecautionstoavoiddamageduetotheaccumulationofstaticcharge.
Althoughinputprotectioncircuitryhasbeenincorporatedintothedevicestominimizetheeffectofthisstatic
buildup,properprecautionsshouldbetakentoavoidexposuretoelectrostaticdischargeduringhandlingand
mounting.
FrontPanelOverview
ThefrontpanelincludesanLEDthatindicatesthestatusofthelink.AnotherLEDindicateswhetherthemodem
haspower.
TheSIMdoorontherightsideofthemodemprovidesaccesstotheSIMcardholderifneeded.

LEDs
LSWhenlit,indicatestheradiomodulehaspower.
PWRWhenlit,theunitisreceivingpowerfromtheUSBconnection.
PackageContents
Note:FortheMTCBA‐H3‐U1modem,yourwirelessprovidersuppliestheSIMcard.
UnbundledPackagewithoutAccessories
1modem
Note:Youmustsupplymountingscrews,USBcable,andanantenna.
BundledPackagewithAccessories
1modem
1antenna
USBcable
Note:Youmustsupplymountingscrews


Chapter1–ProductDescriptionandSpecifications
8Multi‐TechSystems,Inc.MultiModemCellUserGuide
Specifications
FeatureMTCBA‐H3‐U1MTCBA‐EV1‐U1‐N3
StandardHSPACDMA20001xRTTEV‐DORevA,Rev0
Band,FrequencyQuad‐bandHSUPA/HSDPA/UMTS
850/900/1900/2100MHz

Quad‐bandGPRS/EDGE850/900/1800/1900MHz
Dual‐band800/1900MHzbandswithreceive
diversitysupportonbothbands
PacketData
H
SDPAdataserviceofupto7.2Mbps
H
SUPAdataserviceofupto5.76Mbps
UMTSupto384Kbps
Peakdownload3.1Mbps,peakupload1.8Mbps
Circuit‐Switched
Data
Upto14.4Kbps,non‐transparentNotapplicable
ShortMessage
Services(SMS)
TextandPDU,Point‐to‐Point(MO/MT),cell
broadcast
Point‐to‐Point(MO/MT)
AntennaConnectorRFAntenna:50ohmSMA(femaleconnector) RFAntenna:50ohmSMA(femaleconnector)
SIMConnectorStandard1.8and3VSIMreceptacle Notapplicable
USBConnector TypeB TypeB
Voltage5.0VUSBinputvoltagesuppliedbyUSB
connector
500mAnominalcurrent
5.0VUSBinputvoltagesuppliedbyUSB
connector
500mAnominalcurrent
USBPowerGSM850
Sleep0.097A,0.487W
Typical0.190A,.0946W
Max.680A,3.24W
Peak1.400A

HSDPA
Sleep0.097A,0.487W
Typical0.428A,2.08W
Max.700,3.33W
Peak.930A
Inrushcurrent:1.08A
800MhzCDMA2000USCellular900Mhz
Sleep0.070A,0.353W
Typical0.210A,1.04W
Max0.700A,3.33W
Peak.950

USPCS1900Mhz
Sleep0.070A,0.353W
Typical0.265A,1.31W
Max0.825A,3.88W
Peak.1.09A
Inrushcurrent:1.04A
Physical
Description
4.75”Wx1.58”Hx2.89”D5.2oz
12.06cmWx4.01cmHx7.34cmD0.147Kg
4.75”W x 1.58”H x2.89”D5.2oz
12.06cmWx4.01cmHx7.34cmD0.147Kg
Operating
Temperature
‐10°to55°C‐10°to55°C
Storage
Temperature
‐40°to85°C‐40°to85°C
HumidityRelativehumidity20%to90%noncondensing Relativehumidity20%to90%noncondensing


Chapter1–ProductDescriptionandSpecifications
Multi‐TechSystems,Inc.MultiModemCellUserGuide9
CertificationsEMCCompliance
FCCPart15ClassB
EN55022ClassB
EN55024

RadioCompliance
FCCPart22,24
RSS132,133
EN301489‐1
EN301489‐7
EN301489‐24

Safety
UL60950‐12ndEd.
IEC60950‐1:2005(SecondeditionwithEN60950‐
1:2006+A11:2009)

NetworkCompliance
PTCRB
AT&T
EMCCompliance
FCCPart15ClassB

RadioCompliance
FCCPart22,24
RSS132,133

Safety
UL60950‐1Secondedition
IEC60950‐1:2005(SecondeditionwithEN60950‐
1:2006+A11:2009)





10Multi‐TechSystems,Inc.MultiModemCellUserGuide
Chapter 2 – Activating and Installing
the Modem
ActivatingYourWirelessAccount
Toactivateyourwirelessaccount:
1. GotoMulti‐Tech’sCellularActivationwebsiteathttp://www.multitech.com/activation.go.
2. FromtheSelectYourProductdrop‐downlist,selectthemodelofyourmodem.
3. Followthedirectionsonthenotice.
DeterminingthePhoneNumberfortheWirelessModem
Everywirelessmodemhasauniquephonenumber.Yourwirelessserviceprovidermaygiveyouthisnumber.Or
thenumbermaybeontheSIMcard.Wirelessproviderimplementationsmayvary.
InsertingtheSIMCardforGSMNetworkOperation
TheMultiModemrequiresthepowersupplyconnectiontobeginoperation.TheMTCBA‐H3‐U1modemalso
requiresaSIMcard(SubscriberIdentityModule)tooperateonaGSMnetwork.
ToinstalltheSIM:
1. BeforeyouchangetheSIM,removepowerfromtheunit.
2. ToopentheSIMdoor,pressdownonthetabonthetopofthedoorandpryopenthedoor.
3. InserttheSIMcardintothecardholder.ThefollowingillustrationshowsthecorrectSIMcardorientation.

4. VerifythattheSIMcardfitsintotheholderproperlyandthenclosethedoor.


Chapter2–ActivatingandInstallingtheModem
Multi‐TechSystems,Inc.MultiModemCellUserGuide11
ConnectingtheAntennaandUSBCable

1. ConnectasuitableantennatotheANTconnector.
2. TheUSBcableuses500mAfromtheUSBpowerline.ConnectoneendoftheUSBcabletoyourcomputeror
otherUSBhighpowerdevice,suchasahub.ConnecttheotherendtothemodemUSBconnector.
MountingtheModemonaFlatSurface
Youcanmountthemodemonaflatsurface,ifdesired.Toproperlyplacemountingscrews,usethe
measurementsshownintheillustrationthatfollows.
Use#6panheadscrewsforallmountlocations.



Chapter2–ActivatingandInstallingtheModem
12Multi‐TechSystems,Inc.MultiModemCellUserGuide
InstallingtheHuaweiDriver
ThefollowinginstructionshelpyouinstalltheHuaweidriverforacomputerusingtheWindows7operating
system.Computeroperatingsystemscandiffer.Assuch,youmayneedtomodifytheinstructionsinthissection
toallowforyourcomputer’suniquesetup.UsethesestepsasaguidelinetoinstallthedriverforallWindows
operatingsystems.
1. FromtheMulti‐Techwebsite,downloaddriverstoafolderonyourlocalPC.
2. Fromthisfolder,selectDriverSetup.exefile.

3. TheProgramCompatibilityAssistantwindowappears.

4. SelectThisprograminstalledcorrectly.
5. PlugtheUSBcableintothePC.


Chapter2–ActivatingandInstallingtheModem
Multi‐TechSystems,Inc.MultiModemCellUserGuide13
6. WhentheDriverSoftwareInstallationwindowstates“Yourdeviceisreadytouse”,yourmodemisinstalled.

VerifyingThatYourModemisProperlyInstalled
1. AfteryouhavesuccessfullyinstalledtheMultiModemdriver,youreturntothePhoneandModemsOptions
window.MakesurethatthemodemisnowlistedunderthecolumnModemandAttachedTo(thecorrect
comport).
2. SelectthemodemandthenclickProperties.
3. APropertieswindowopensfortheMulti‐Techmodem.ClicktheDiagnosticstab.
Inthemiddleofthewindow,clickQueryModem.WindowsqueriestheMulti‐Techmodem.Ifthequeryis
successfulagrouponthetabappears,showingthecolumnsCommandandResponse.
4. Ifthisprocesspasses,yourmodemisproperlyinstalledandreadyforuse.ToclosethePropertieswindow,
clickOK.
5. ToclosethePhoneandModemsOptionswindow,clickOK.


14Multi‐TechSystems,Inc.MultiModemCellUserGuide
Chapter 3 – Using the Wireless Modem
UsingATCommandstoVerifySignalStrengthandRoaming
Status
YoucanuseATcommandstooperate,configure,andqueryyourmodem.ReferenceguidesdocumenttheATcommands.
YoucandownloadtheseguidesfromtheMulti‐Techwebsite.
Toverifysignalstrengthandroamingstatus,youmustuseaterminalapplicationsuchasHyperTerminal.Toopenthis
programinWindowsXP,gotoStart>AllPrograms>Accessories>Communications>HyperTerminal.OtherWindows
operatingsystemshavesimilarpathstoHyperTerminal.Seeyoursystem’sonlineHelpifyoucannotfindHyperTerminal.
VerifyingSignalStrength
Toverifysignalstrength:
1. Openaterminalprogramofyourchoosing.
2. TypeAT+CSQ
Themodemrespondswiththereceivedsignalstrength(rssi)andthechannelbiterrorrate(ber).
RSSIrangesfrom0to31.
SignalStrengthVerification–RSSI
AT+CSQxxValues SignalStrength
0‐10WeakorInsufficient
11‐20Average
21
–
31Exceptional
99Nosignal
BERrangesfrom0to7(Sevenisthehighesterrorrate).
CheckingNetworkRegistrationandRoamingStatus
ToverifythattheMultiModemisregisteredonthewirelessnetwork:
1. OpenHyperTerminal.
2. TypeAT+CREG?
Themodemrespondsinoneofthefollowingways:
NetworkRegistrationVerification
ValueNetworkRegistrationStatus
0,0Themodemisnotregisteredonanynetwork
Ifnotregistered,verifythesignalstrength.Thereceivedsignalmight
notbestrongenoughforthemodemtoregister.
0,1Themodemisregisteredonthehomenetwork.
0,5Themodemisregisteredonanetworkanditisroaming.



Chapter3–UsingtheWirelessModem
Multi‐TechSystems,Inc.MultiModemCellUserGuide15
CheckingtheModem’sIdentity
UsetheATIcommand.ThiscommandusesthecapitalletterI(notL)afterAT.
●TypeATI0.Thecommandendsinazero.
Themanufacturingdatadisplays,forexample:HuaweiModemMultibandG8501900
●TypeATI3
Thesoftwareversiondisplays,forexample:651_09gg...
ConnectingtotheInternet
YouconfigureInternetaccessinWindowsDial‐UpNetworking(DUN)ofthecomputerthattheMultiModemCellisserving.
ForaGPRSnetwork,createanAccessPointNameinthePhoneandModemOptionsdialoginWindowsControlPaneland
thencreateyourWindowsDial‐UpConnection(DUN).
ThefollowinginstructionshelpyouconfiguretheconnectionforacomputerusingtheWindows7,Windows
VistaandWindowsXPoperatingsystems.Computerscandiffer.Assuch,youmayneedtomodifythe
instructionsinthissectiontoallowforyourcomputer’suniquesetup.Usethesestepsasaguidelinetosetupan
Internetconnectionthroughyourwirelessserviceproviderforalloperatingsystems.
ConnectingtoaCDMA/EVDONetworkforInternetAccess
Afteractivatingyourwirelessaccount,youcanestablishyourInternetconnectionthroughaWindowsdial‐upsession.
Setupproceduresvaryaccordingtothetypeofwirelessserviceproviderused.
BeforeYouBegin
●MakesureyouhaveoneCDMAcapableMultiModemCellmodem.
●Themodemmustreceiveapropersignalandhavenetworkregistrationthroughthewirelessprovider’s
network.
●InstalltheMulti‐TechdriversforyourparticularmodelonacomputerrunningWindows7,VistaorXP.
ConnectingtoanGSM/GPRS/HSPANetworkforInternetAccess
AfteryouinserttheSIMcardandcompleteallothersetupsteps,establishanInternetconnectionthrougha
Windowsdial‐upsession.
BeforeYouBegin
●MakesureyouhaveoneHSPAcapableMultiModemcellmodem.
●TheMultiModemmodemhasaHSPAcapablenetworkandanactiveSIMcard.
●Themodemmustreceiveapropersignalandhavenetworkregistrationthroughthewirelessprovider’s
network.
●InstalltheMulti‐TechdriversonacomputerrunningWindows7,VistaorXP.


Chapter3–UsingtheWirelessModem
16Multi‐TechSystems,Inc.MultiModemCellUserGuide
SettingtheAccessPointName(APN)forMTCBA‐H3‐U1
SoyourMTCBA‐H3‐U1modemcanconnecttoyourprovider’snetwork,setthemodem’sAPN.TheAPNisa
servernamethatyouraccountissetuponwithyourprovider.YouprovidergivesyoutheAPN.SomeAPNs
include:
●AT&T;PROXY,orINTERNET,orPUBLIC
●T‐Mobile:INTERNET2.VOICESTREAM.COM,INTERNET3.VOICESTREAM.COM,EPC.Tmobile.comor
WAP.VOICESTREAM.COM
TosettheAPN:
1. FromtheStartbutton,selectControlPanel.
2. InControlPanel,double‐clickPhoneandModemOptions.
3. InthePhoneandModemOptionswindow,clicktheModemstab.HighlightyourCellmodemlistedinthe
tableandthenclickProperties.
4. APropertieswindowforyourmodemopens.ForWindowsVistaandlateroperatingsystems,clickChange
Settings.
5. ClicktheAdvancedtab.
6. FromtheExtraSettingsgroup,intheExtrainitializationcommandstextbox,enter:
a. AT+CGDCONT=1,”IP”,”<APN>”
b. For<APN>,enterinthecorrectAPNforyouraccount.
Forexample:AT+CGDCONT=1”IP”,”ISP.AT&T”
7. ToclosethePropertieswindow,clickOK.
8. ToclosethePhoneandModemsOptionswindowclickOK.
CreatingaDialUpConnectioninWindowsVistaandXP
1. FromtheStartbutton,selectControlPanel.
2. IntheControlPanel,doubleclickNetworkConnections.
3. FromtheNetworkConnectionswindow,intheNetworkTasksgroup,clickCreateanewconnection.
4. TheNewConnectionWizardopens,andstepsyouthroughthesetupofanInternetconnection.Tobegin,
clickNext.
5. OntheNetworkConnectionTypepane,selectConnecttotheInternet.ClickNext.
6. OntheGettingReadypane,selectSetupmyconnectionmanually.ClickNext.
7. OntheInternetConnectionpane,selectConnectusingadial‐upmodem.ClickNext.
AfterclickingNext,youmaybeaskedtoselectwhichmodemtouse.Ifyouhavemorethanonemodem
installedinyourcomputer,selecttheproperMulti‐Techwirelessmodem.
8. OntheConnectionNamepane,intheISPNamebox,typeinanameforyournewconnection.Useanyname
youdesire,thenclickNext.
9. OnthePhoneNumbertoDialpane,typethenumberthatthemodemcanusetoconnecttoyourprovider’s
Internetservice.
●ForHSPAmodems,typeinthenumber*99***1#.ThenclickNext.
●ForEV‐DOmodems,typeinthenumber#777.ThenclickNext.

Chapter3–UsingtheWirelessModem
Multi‐TechSystems,Inc.MultiModemCellUserGuide17
10. OntheConnectionAvailabilitypane,specifyifthisconnectionisforanyone’suseorforyouruseonly.Click
Next.
11. OntheInternetAccountInformationpane,typetheusernameandthepasswordforyouraccount.Inmany
cases,ausernameandapasswordarenotrequired.However,somewirelessprovidersrequirethis
information.Checkwithyourprovidertodetermineiftheusernameandpasswordarerequired.
12. Checkthefollowingoptionsifyouwanttoactivethem:
●Checktheboxifyouwantthisaccountnameandpasswordtobeusedbyeveryone.
●ChecktheboxifyouwantthisasyourdefaultInternetconnection.
●ClickNext.
13. OntheCompletingtheNewConnectionWizardpane,indicateifyouwanttoaddashortcuttoyourdesktop.
ClickFinish.
14. AConnectionwindowappearsonyourdesktop.ClickProperties.
15. ThePropertieswindowopens,whereyoucanmakeyourconnection.
Note:MakesurethatUsedialingrulesisnotselected.ClickOK.
16. OncebackattheConnectionwindow,toconnect,clickDial.
17. Themodemconnectstoyourprovider’sInternetservice.Onceconnected,theconnectionstatusicon
appearsinyoursystemtray.
YoucanopenanInternetbrowsertoaccesstheInternet.
CreatingaDialUpConnectioninWindows7
1. FromtheStartbutton,selectControlPanel.
2. FromtheAdjustyourcomputer’ssettingswindow,selectNetworkandInternet.
3. FromtheNetworkandInternetwindow,selectNetworkandSharingCenter.
4. Inthewindowthatappears,intheChangeyournetworkingsettingsgroup,selectSetupanewconnection
ornetwork.
5. IntheChooseaconnectionoptionwindow,selectSetupadialupconnection.ClickNext.
6. Inthewindowthatappears,typetheinformationabouttheconnectionthatyoureceivedfromyour
Internetserviceprovider,including:
Serviceprovider
Dial‐upphonenumber
Username
Password
Connectionname
7. ClickConnect.
Disconnecting
1. Todisconnect,clickontheconnectioniconinyoursystemtray.
2. Rightclickonyourcurrentconnection.
3. SelectDisconnect.ThemodemdisconnectsfromtheInternet.

Chapter3–UsingtheWirelessModem
18Multi‐TechSystems,Inc.MultiModemCellUserGuide
UsingaGenericDialUpMethodtoConnect
UsersofcomputersthatarenotrunningaWindowsoperatingsystemcanuseagenericdial‐upmethodto
connecttotheInternet.
1. IfEV‐DO,useATD#777todialintothenetwork.
2. IfHSPA:
a. TosetupanAccessPointName(APN)enter:
AT+CGDCONT=1,“IP”,”<APNSERVER>”
where<APNSERVER>istheAPNserversuppliedbyyourcarrier.
b. UseATD*99***1#todialintothenetwork.



Multi‐TechSystems,Inc.MultiModemCellUserGuide 19 
Appendix A – Regulatory Compliance

EMC,Safety,andR&TTEDirectiveCompliance
TheCEmarkisaffixedtothisproducttoconfirmcompliancewiththefollowingEuropeanCommunityDirectives:
CouncilDirective2004/108/ECof31December2004ontheapproximationofthelawsofMemberStates
relatingtoelectromagneticcompatibility;
and
CouncilDirective2006/95/ECof12December2006ontheharmonizationofthelawsofMemberStatesrelating
toelectricalequipmentdesignedforusewithincertainvoltagelimits;
and
CouncilDirective1999/5/ECof9March1999onradioequipmentandtelecommunicationsterminalequipment
andthemutualrecognitionoftheirconformity.
InternationalModemRestrictions
Somedialingandansweringdefaultsandrestrictionsmayvaryforinternationalmodems.Changingsettingsmay
causeamodemtobecomenon‐compliantwithnationaltelecomrequirementsinspecificcountries.Alsonote
thatsomesoftwarepackagesmayhavefeaturesorlackrestrictionsthatmaycausethemodemtobecomenon‐
compliant.
FCCPart15ClassBStatement
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuantto47
CFRPart15regulations.Thestatedlimitsinthisregulationaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergy,andifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmful
interferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurina
particularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrectthe
interferencebyoneormoreofthefollowingmeasures:
●Reorientorrelocatethereceivingantenna.
●Increasetheseparationbetweentheequipmentandreceiver.
●Plugtheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
●Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
ThisdevicecomplieswithPart15oftheCFR47rules.Operationofthisdeviceissubjecttothefollowing
conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
thatmaycauseundesiredoperation.
Warning:Changesormodificationstothisunitnotexpresslyapprovedbythepartyresponsibleforcompliance
couldvoidtheuser’sauthoritytooperatetheequipment.

AppendixA–RegulatoryCompliance
20Multi‐TechSystems,Inc.MultiModemCellUserGuide
IndustryCanada
ThisClassBdigitalapparatusmeetsallrequirementsoftheCanadianInterference‐CausingEquipment
Regulations.
CetappareilnumériquedelaclasseBrespectetouteslesexigencesduReglementCanadiensurlematériel
brouilleur.