Multitech CommPlete RAS96 User manual

RAS96 RASCard - E1
User Guide

RAS96 RASCard User Guide
P/N 82066350, Revision A
Copyright © 2000 by Multi-Tech Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves
the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Multi-Tech Systems, Inc., to notify any person or
organization of such revisions or changes.
Revision Date Description
ASeptember 11, 2000 Manual released at revision A.
This product is covered by one or more of the following U.S. Patent Numbers:
This device covered by one or more of the following patents:
6,031,867; 6,012,113;6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534;
5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257;
5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586;5,577,041; 5,574,725; D374,222;
5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986;
5,452,289; 5,450,425; 5,355,365; 5,309,562; 5,301,274 Other Patents Pending
Multi-Tech, CommPlete, RASExpress, MultiExpress, MultiExpress Fax MultiModem,
MultiModemZDX, MultiCommManager, and the Multi-Tech logo are trademarks of
Multi-Tech Systems, Inc. AMD is a trademark of Advanced Micro Devices, Inc. Award
is a trademark of Award Software International, Inc. Cyrix is a trademark of Cyrix
Corp. Pentium is a trademark of Intel Corp. Other trademarks and trade names
mentioned in this publication belong to their respective owners.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
+[phone] Fax +[phone]
Technical Support +[phone]
Internet Address: http://www.multitech.com

CommPlete Communications Server iii
Important Safety Instructions
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
The RAS96 RASCard circuit board includes a battery that maintains the RASCard’s
setup information when it is turned off or disconnected from power. The battery can
maintain the setup information for approximately 10 years with no external power,
and longer when the RASCard is turned on and operating normally. This battery is
soldered onto the circuit board and cannot be replaced by the user.
Note:There is a possibility of excessive battery drain if the RASCard is set on a metal
table or stored in an anti-static bag.
If, for some reason, the RASCard’s battery should fail, please contact Multi-Tech
Technical Support at +[phone] for replacement instructions.

iv CommPlete Communications Server
Table of Contents
1Introduction
Introduction ............................................................................................................................................2
Manual Organization ..........................................................................................................................2
Technical Specifications......................................................................................................................3
2RASCard Description
Introduction ............................................................................................................................................6
Memory Banks........................................................................................................................................6
Jumpers.....................................................................................................................................................7
Internal Connectors ..............................................................................................................................8
External Connectors .............................................................................................................................9
Front Panel............................................................................................................................................10
LED Indicators.................................................................................................................................10
Switches.............................................................................................................................................11
3 Installation
Introduction ..........................................................................................................................................14
Safety Warnings...................................................................................................................................14
Pre-Installation Notes ........................................................................................................................14
Installation Procedure........................................................................................................................14
4BIOS Setup Utility
Introduction ..........................................................................................................................................18
Starting Setup...................................................................................................................................18
Using Setup.......................................................................................................................................19
Getting Help.....................................................................................................................................19
In Case of Problems ........................................................................................................................19
Main Menu............................................................................................................................................20
Standard CMOS Setup.......................................................................................................................24
BIOS Features Setup............................................................................................................................27
Chipset Features Setup......................................................................................................................31
Power Management Setup................................................................................................................34
PCI Configuration Setup...................................................................................................................37
Password Setting.................................................................................................................................39
5E1 Daughter Cards
Introduction ..........................................................................................................................................40
Specifications........................................................................................................................................40
E1 Overview..........................................................................................................................................40
E1 Glossary.......................................................................................................................................41
E1 Basics............................................................................................................................................42
E1 Frame Formats............................................................................................................................43
E1 Line Coding................................................................................................................................43
Signaling Options...........................................................................................................................43
DNIS digits........................................................................................................................................43

CommPlete Communications Server v
Country Selection ............................................................................................................................44
E1 Facility Termination .................................................................................................................45
PCB Description...............................................................................................................................46
RJ-11 Alarm Jack..............................................................................................................................46
E1 Line Monitoring Jack................................................................................................................46
Test Modes.........................................................................................................................................46
47Configuration of the E1 Daughter Card...............................................................................47
Ordering an E1 Line.......................................................................................................................47
To Configure the E1 Daughter Card..........................................................................................48
E1 Comands......................................................................................................................................49
E1 Command Messages.................................................................................................................53
E1 Status LEDs.................................................................................................................................53
Functional Description..................................................................................................................54
6Solving Problems
Introduction...........................................................................................................................................56
Troubleshooting...................................................................................................................................56
The RASCard has no video..........................................................................................................56
The RASCard does not boot correctly, or hangs after the video appears........................56
The COM1 port does not respond correctly.............................................................................57
The keyboard does not respond to key strokes.......................................................................57
Invalid time, date or setup............................................................................................................57
Memory Upgrade.................................................................................................................................58
Diagnostic Tests...................................................................................................................................59
Calling Technical Support................................................................................................................59
Appendix A Connector Pinouts.......................................62
Appendix B POST Messages...........................................67
Appendix C POST Codes..................................................70
Appendix D Approved Memory .......................................73
Appendix ERegulatory Information ...............................73

CommPlete Communications Server 1
1Introduction

RAS96 RASCard User Guide
2CommPlete Communications Server
Introduction
This manual describes the field installation and configuration of a Multi-Tech RAS96
series RASCard into aCommPlete Communications Server. It also describes the
optional E1 daughter card which is required for use withMT5634HD16 modem cards.
The RASCard is a single board Pentium computer that serves as a remote access server
(RAS) for the CommPlete Communications Server system. Up to four RASCards, one
per segment, can be installed in one CommPlete Communications Server. Each
RASCard has PCI/ISA bus architecture, a 100-, 133-, 166-, or 200-MHz Intel®
Pentium® processor, up to 128 megabytes (MB) of fast page mode or EDO RAM, a 512K
L2 cache, 1 MB of on-board video RAM, floppy disk and IDE hard disk controllers, a
watchdog timer for an automatic reset, and an 800 MB, 1.2 GB, 1.6 GB, or 2.1 GB on-
board hard disk. One optional E1 daughter card provides an E1 interface for up to two
MT5634HD16 sixteen-modem cards.
Each RASCard comes with MS-DOS and RASExpress remote access server
management software pre-installed on the hard disk. For software operating
instructions, refer to the applicable software manual that was shipped with your
software.
Manual Organization
Chapter 1 Introduction
This chapter introduces the RAS96, gives its technical specifications, and provides a
guide to the organization of the manual.
Chapter 2 RASCard Description
This chapter describe the RAS96’s layout, memory banks, jumpers, connectors, and
front panel.
Chapter 3 Installation
This chapter describes how to install the RAS96 into the CommPlete chassis.
Chapter 4 BIOS Setup Utility
This chapter describes the options in the Award BIOS Setup utility.
Chapter 5 E1 Daughter Card
This chapter describes the optional E1 daughter card that mounts on the RAS96.
Chapter 6 Solving Problems
This chapter describes how to solve typical problems that you might encounter when
running the RASCard.
Appendix A Connector Pinouts
This appendix provides technical information about the connectors used on the
RAS96.

1Introduction
CommPlete Communications Server 3
Appendix B POST Messages
This appendix describes error messages that might be encountered during the RAS96’s
power-on self-test (POST).
Appendix C POST Codes
This appendix describes codes generated by the BIOS during POST.
Appendix D Approved Memory
This appendix lists memory SIMMs that are known to work with the RAS96.
Appendix E Regulatory Agency Information
This appendix provides Regulatory Agency information pertaining to this E1device.
Technical Specifications
•Intel 430FX Triton chipset
•Supports 100 MHz, 133 MHz, 166 MHz, and 200 MHz Intel®Pentium®processors.
•PCI/ISA bus architecture for full PCI bus support.
•On-board PCI-bus SVGA video controller with 1 MB of video DRAM supports resolutions to
1024 by 768 pixels by 256 colors.
•Supports 72-pin SIMMs of 4 MB, 8 MB, 16 MB, or 32 MB to form a memory size between 8 MB
and 128 MB. Memory type can be fast page or EDO, 60ns or 70 ns, parity or non-parity.
•512K of L2 cache memory.
•One parallel port and two RS-232C serial ports with 16550UARTs (DB-9P connector for
COM1; COM2 is for E1 cards).
•1.44 MB floppy disk controller.
•IDE hard disk interface.
•2.5-inch on-board hard disk. Available disk sizes include 800 MB, 1.2 GB, 1.6 GB, and 2.1 GB.
•Keyboard and speaker interfaces.
•Real-time clock with battery backup.
•Award BIOS with custom features.
•Watchdog timer.
•E1 frame format: CRC4, FAS, and ITU Q.400-Q.490
•E1 line coding: AMI, HDB3
•E1 signal start method: R2DIGITAL
•Switches: Power switch and reset switch on front panel.
•Indicators: Front panel LEDs for monitoring network and E1 operations.
•Dimensions: 23.4 × 4.32 × 29.2 cm (9.22 × 1.70 × 11.5 in.) H × W × D.
•Weight: 1.0 kg (2.2lb).
•Operating temperature:0° to 40° C (32° to 104° F).

RAS96 RASCard User Guide
4CommPlete Communications Server
•Humidity range:20–90% (noncondensing).
•Power consumption: 4.5 A @ +5 VDC.
•Limited warranty: Two years.

CommPlete Communications Server 5
2RASCard Description

RAS96 RASCard User Guide
6CommPlete Communications Server
Introduction
The RAS96 assembly consists of a Pentium computer card to which is mounted a 2.5-
inch hard disk drive, up to two optional E1 cards, and a front panel. Figure 1 shows
the layout of the RAS96 card. The RAS96 assembly plugs into bus connectors on the
inside of the CC9600 chassis that supply power and support data communications
among the various components of the CommPlete Communications Server. The
remainder of this chapter describes the RASCard’s memory banks, configuration
jumpers, connectors, and front panel switches and indicators.
Figure 1. RAS96 RASCard.
Memory Banks
The RASCard is shipped from the factory with 512K of L2 cachememory, which is the
maximum amount that can be installed.
Two memory banks (Bank 1 and Bank 2) with two SIMM sockets per bank (M1 through
M4) are provided on the RASCard. The standard configuration has 16 MB of EDO
DRAM in Bank 1. The RASCard supports four 72-pin SIMMs of 4 MB, 8 MB, 16 MB, or
32 MB DRAM to form a memory size from 8 MB to 128 MB. The DRAM can be 60ns or
70 ns, fast page mode or EDO, 32-bit non-parity or 36-bit. For a list of approved SIMMs,
see Appendix D.
Note:Each bank must have the same size memory installed in pairs. Always fill Bank 1
first.

2RASCard Description
CommPlete Communications Server 7
Table 1.Memory Configurations.
Bank 1 Bank 2 TOTAL
None None 0 MB
2 × 4 MB None 8 MB
2 × 4 MB 2 × 4 MB 16 MB
2 × 8 MB None 16 MB
2 × 8 MB 2 × 4 MB 24 MB
2 × 8 MB 2 × 8 MB 32 MB
2 × 16 MB None 32 MB
2 × 16 MB 2 × 8 MB 48 MB
2 × 16 MB 2 × 16 MB 64 MB
2 × 32 MB None 64 MB
2 × 32 MB 2 × 16 MB 96 MB
2 × 32 MB 2 × 32 MB 128 MB
Jumpers
The RASCard has five configuration jumpers. One is used for the watchdog timer; the
other four are used to select the CPU frequency and the CPU-to-bus frequency ratio.
J17 WatchdogTimer
Jumper pins 1 and 2 to enable the watchdog timer. Jumper pins 2 and 3 to disable the
watchdog timer. The watchdog timer is enabled by default, as shown in Figure 1.
J14, J15, J16, J18 CPU Frequency Selection
Jumper J14, J15, J16, and J18 to select the CPU frequency and CPU-to-bus frequency
ratio for the installed CPU, as shown in the following table. In Figure 1, the jumpers are
shown configured for a 166 MHz Pentium.
Warning: The RASCard supports only the following Intel Pentium CPUs. Do not
replace the original CPU with a Pentium Pro, MMX, AMD, or Cyrix CPU.
Intel Pentium J14 J15 J16 J18
100 MHz Out Out In In
133 MHz In Out In In
166 MHz In In In In
200 MHz Out In In In

RAS96 RASCard User Guide
8CommPlete Communications Server
Internal Connectors
The RASCard has several internal connectors, which are described from front to back.
J20 CPU Fan
This is the 5 VDC power connector for the CPU’s cooling fan.
J12 Power Switch
This is the connector for the power switch.
J8 Speaker
This connector can be used to connect a speaker to the RASCard. However, it is
normally not used when more than one RASCard is installed in the CommPlete
chassis.
J1, J10 E1 Card
This connector provides power, ground, and data connections for the optional E1
daughter card. It is not used on aRASCard with a PRI card.
J6 Internal Hard Disk Drive
This IDE connector provides control and data signals, power, and ground for the
RASCard’s 2.5-inch hard disk drive. The control and data lines are shared with J21.
Therefore, if you connect a second hard disk drive or an IDE CD-ROM drive to J21, you
must configure it to slave mode by setting its jumper accordingly.
J21 IDE Drive
This connector can be used to connect a second IDE hard disk drive or a CD-ROM
drive to the RASCard. The IDE control and data lines are shared with J6. There is no
secondary IDE controller; if you install two hard disk drives, you must configure the
second one to slave mode by setting its jumper accordingly.
J27 Floppy Drive
This connector can be used to connect a floppy disk to the RASCard, e.g., for software
updates. Normally, it is not used.
J13 Drive Power
This connector can be used to supply standard voltages to a disk drive or CD-ROM
drive. Normally, it is not used.
J4, J7 Bus Connectors
These two connectors connect the RASCard to the CommPlete chassis’ control, data,
E1, and Ethernet busses.

2RASCard Description
CommPlete Communications Server 9
J2 Power Connector
This connector supplies power and ground to the RASCard.
External Connectors
The RASCard has four connectors that are accessible from the rear of the CommPlete
chassis.
J22 E1 Alarm
This RJ-11 jack can be used to connect an external alarm system
(not supplied by Multi-Tech) to monitor the online or alarm
condition of the E1 link.
J3 COM1
COM1, a male DB-9 connector, is the RASCard’s serial port. It can
be used to connect a dumb terminal to the RASCard for
configuration, or to connect a pointing device such as a mouseor
trackball.
J35 Video
This female DB-15 connector provides video output for a standard
VGA or SVGA display monitor.
J11 Keyboard
This female 6-pin mini DIN connector can be used to connect a
keyboard to the RASCard.
Figure 2. External
connectors.

RAS96 RASCard User Guide
10 CommPlete Communications Server
Front Panel
LED Indicators
Ethernet Status LEDs
The RASCard front panel contains three indicators
that show the status of the RASCard’s Ethernet port.
LED Indicator Color Indication
XMT Transmit Green On during Ethernet transmit.
RCV Receive Green On during Ethernet receive.
LINK Link Integrity Yellow On during a good link.
E1 Status LEDs
The RASCard front panel contains seven indicators
that show the status of the RASCard’s optional E1
port.
LED Indicator Color Indication
ONLINE Green On indicates that the E1 card is
online and no errors are
detected.
Off indicates that the E1 card is
offline due to one of the
following errors.
RED ALARM Red On indicates that a loss of E1
signal has been detected.
Off indicates that the E1 card is
detecting an incoming E1 signal.
YELLOW
ALARM Red On indicates that the remote E1 channel bank or network is in
red alarm and transmitting a
yellow frame pattern.
Off indicates that the remote
channel bank or network is not
transmitting a yellow alarm.
SYNC LOSS Red On indicates that the E1 card
has lost synchronization withthe
receive E1 line.
Off indicates that the E1 card is
synchronized withthe receive
E1 line.
BPV VIOLATION Red On indicates that a received
bipolar violation (BPV) is being
detected.
Off indicates that no BPV is
being detected.
Figure 3. RAS96-E1
front panel.

2RASCard Description
CommPlete Communications Server 11
LED Indicator Color Indication
RAI ALARM Red Also known as RAI (REMOTE ALARM INDICATION).
On indicates that the E1 card is receiving unframed all 1s,
indicating disconnection or attached device failure.
Off indicates that the attached device is operating correctly.
TEST MODE Red On indicates that the E1 card is in one of several possible test
modes.
Off indicates that the E1 card is not in a test mode.
Switches
Power Switch
The power switch turns the RASCard on and off. An LED indicator in the switch lights
when the RASCard is on.
Reset Switch
The reset switch is a momentary push-button that is recessed behind a small hole in
the front panel. It providesa hardware reset (hard boot) for the CPU should it become
locked up. Use a straightened paper clip or similar device to activate it.

CommPlete Communications Server 13
3Installation

RAS96 RASCard User Guide
14 CommPlete Communications Server
Introduction
This chapter describes how to install the RAS96 RASCard into a CommPlete
Communication Server chassis (either CC9600 or CC2400). This equipment should be
installed only by a qualified service person.
Safety Warnings
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jacks are specifically
designed for wet locations.
•Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
•Use caution when installing or modifying telephone lines.
•Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electrical shock from lightning.
•Do not use the telephone to report a gas leak in the vicinity of the leak.
•Ports that are connected to other apparatus are defined as SELV. To ensure con-
formity to EN 41003, ensure that these ports are only connected to the same type on
the other apparatus.
Pre-Installation Notes
Warning: Interconnection directly, or by way of other apparatus, of ports marked
“SAFETY WARNING see instructions for use” with ports marked or not so marked
may produce hazardous conditions on the network. Advice should be obtained from a
competent engineer before such a connection is made.
•All installation must be done by a qualified service person.
•To reduce emissions, be sure to use blanking plates to cover empty slots in the
CommPlete chassis.
Installation Procedure
1. Unpack the RAS96RASCard assembly from its packaging and save the
packaging for possible future use. Perform a visual inspection of the RASCard. If
you are concerned about its condition, call Technical Support for instructions.
2. The RASCard must be installed in slot 1, 5, 9, or 13 of the CC9600 chassis, or in
slot 1 of the CC2400 chassis (counting left to right). Remove a blank RASCard
panel or previousRASCard from that slot.
3. Replace the back cover plate with one that has openings for the RASCard.
4. Make sure the power switch on the RASCard is off.