MUNBYN IMC01 User manual

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IMC01 Banknote Counter
Maintenance Manual
Version 1.06

22
25
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26
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Contents
1
1
1
3
8
4
7
1.0. Overview
2.0. Cleaning the Machine
2.1.1. Clean the Hopper
2.1.2. Clean the Stacker Sensors
2.1.3. Clean the Internal Sensors
3.0. Error Code
4.0. Bill Jam
4.1. Take out the bills
4.2. Check bills
5.0. Feeding Gap Calibration
8
6.0. CIS Calibration
9
11
15
19
19
20
20
21
7.0. Image/IR/UV/MT/MG Error
7.1. Check bills
7.2. Perform CIS calibration
7.3. Adjust the detection level
8.0. Motor Error
9.0. Back to Default Setting
10.0. Sensor Errors
10.1. Hopper Sensor Error
10.2. Stacker Sensor Error
10.3. Counting Sensor Error
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Version 1.06 IMC01 Maintenance Manua Page 1 of 26 Version 1.06 IMC01 Maintenance Manua Page 2 of 26
1.0. Overview
Thank you for purchasing our banknote counters IMC01.
This document describes the error handling guideline and the maintenance manual.
After starting the machine, it will go on self-check automatically. If the preset window shows
the error code or tell you to clean the sensors, generally speaking, it is because of dust
on the surface or sensor blocked by notes. So please clear the dust on the surface
with brush or soft cloth, or take the notes away. Then restart the machine.
2.0. Cleaning the Machine
Any dust, dirt or other substances sticking to the sensor will interfere with the normal
operation of the sensor and cause erroneous counting results. Therefore, the sensor and
roller shaft shall be cleaned with the attached cleaning tools as necessary every day.
Please do not use chemicals such as benzene, thinner or water.
Please turn off the power switch before cleaning to prevent electric shock or other injury accidents.
Figure 2-1 Hopper Sensor
2.1.1. Clean the Hopper
There are 3 parts need to be clean in the hopper: hopper sensor, banknote processing wheel
and the banknote entrance.
As shown at the above figure, clean the hopper sensor with nylon brush or cleaning cloth.
1) Hopper Sensor.
2) Banknote processing wheel
Hopper Sensor
Banknote Processing
Wheel
Banknote Processing
Wheel
Figure 2-2 Banknote Processing Wheel
As shown in the following figure, clean the banknote processing wheel with nylon brush
or cleaning cloth.
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2.1.2. Clean the Stacker Sensors
As shown in the following figure, clean the stacker sensors with nylon brush or cleaning cloth.
2.1.3. Clean the Internal Sensors
As shown in the following figure, clean the banknote entrance with nylon brush.
3) Banknote entrance
Figure 2-4 Stacker Sensors
Figure 2-5 Direction of Back Cover Opening
Figure 2-3 Banknote Entrance
Stacker Sensor
Stacker Sensor
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Version 1.06 IMC01 Maintenance Manua Page 5 of 26 Version 1.06 IMC01 Maintenance Manua Page 6 of 26
1) Pull the handle of external back cover with the direction shown in Figure 2-6 to
open the back cover.
2) Pull the handle of internal back covering the direction shown in Figure 2-7 to open it.
Figure 2-6 Handle of External Back Cover
Figure 2-7 Handle of Internal Back Cover
Figure 2-8 Lower Sensors
The Handle of External
Back Cover
3) Clean the lower CIS and Lower UV sensors with cleaning cloth or nylon brush respectively.
The Handle of Internal
Back Cover
Lower CIS Lower CIS
Figure 2-9 Upper CIS Sensor
4) Clean the upper CIS with cleaning cloth.
Note : For the CIS sensors , it is recommended to used cleaning cloth to clean them.
Upper CIS
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4.1. Take out the bills
If the bills are stuck inside the machine, please turn off the machine and rotate the banknote
processing wheel by the direction of the following figure to take the jammed bills.
Table 3-1 Error Codes
E1
E2
E3/E8
E4
E10
E11/E12
E13
E14
E15
E20
E21
E22
E23
UV Fault
Double Notes
Chain Notes
Half Note
Image Error
Denomination Error
Face Recognition Error
Size Recognition Error
Orientation Recognition Error
MT Error
MG1 Error
MG2 Error
MG3 Error
E24 MG4 Error
Remove the banknote, clean the UV sensor
If the errors occur frequently, adjust the screw
toward the anti-clockwise to decrease
the feeding gap.
Remove the banknote
Fine tune the screw to adjust the feeding gap
according to section 5.0,. And perform
the CIS calibration
Remove the banknote, clean the CIS sensor;
Perform the CIS sensor calibration;
Collect the data of the banknote.
E30 / E38 IR Error
Remove the banknote, clean the CIS sensor;
Perform the CIS calibration;
Collect data of the banknote.
Remove the banknote, clean or
replace the MG sensors
In the process of using the IMC01, the IMC01 may show abnormal state and display the error
codes on the screen. The description of the error codes and the related handling method
is shown in table 3-1.
Code Error Message Handling Method (Recommendation)
Motor Error
Please check if there is any foreign matter
stuck inside IMC01.
Follow the instructions in section 8
for troubleshooting.
3.0. Error Code
4.0. Bill Jam
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4.2. Check bills
There are several conditions to make the bill jam happened.
1) The bill size is out of the range according to IMC01 specification.
2) The banknote is damaged with different ways such as lack of corner, tape, hole, tear
and folded. As shown in Figure 4-3, it is not recommended to count this kind of bills.
3) The banknote entrance is so small that the banknote cannot pass through it smoothly.
In this case, you need to fine tune the screw by rotating it clockwise according to the
following section.
4) Other abnormal operation or there is unknown thing inside the IMC01.If something
inside the IMC01, you need to open the back cover to check, and clean the internal sensors.
Open the back cover to check if there is any foreign matter left inside, use the included
dust-free cloth IMC01 inside, and close the back cover after cleaning.
If bill jams occur frequently, please calibrate the Feeding gap according to section 5.
Figure 4-3 Bill Damaged Ways
Figure 4-2 Handle of Internal Back Cover
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Figure 4-1 The Direction of Wheel Rotation to Take the Jammed Bill
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5.0. Feeding Gap Calibration (For Chain Error/Bill Jam/ Image
Error)
Please fine tune the feeding gap by the following steps.
1) Stop the auto counting first.
2) Insert one banknote to the gap between the rollers to check if the banknote can be
inserted smoothly, as shown in the following.
The screw is used to control the width of the feeding gap. The width will become smaller
by rotating the screw toward the smallest dot, otherwise, it will become bigger.
Figure 5-1 The Adjustable Screw
Figure 5-2 Rotate the Screw to Increase the Feeding Gap
Figure 5-3 Rotate the Screw to Decrease the Feeding Gap
Figure 5-4 The Banknote Feeding Gap
Screw
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The gaps
between rollers
The gaps
between rollers
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Version 1.06 IMC01 Maintenance Manua
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Page 13 of 26 Version 1.06 IMC01 Maintenance Manua Page 14 of 26
3) If the banknote is hard to inserted, that means the feeding gap is too small, please rotate
the screw clockwise until the banknote can be inserted smoothly. If the feeding gap is
so large that two or more banknotes can be inserted to the feeding gap, please rotate
the screw counterclockwise until the gap can just allow one banknote inserted.
4) Use the banknote to check the other sides of the gap between rollers, to make sure the
banknote can be inserted into both sides of the feeding gap smoothly.
Having the correct feeding gap adjusted will ensure a smooth counting as well as
a trouble-free operation. Trial and error attempts are recommended before you make
the final adjustment and start the count.
You may also perform this adjustment when the banknotes are not fed smoothly through
the machine or several error messages are occurring too often like Bill Double Error,
Chain Notes Error or Half Notes Error.
Other reasons that might require to readjust the feeding gap are:
- The counting of new or mint condition notes
- The counting of poor or bad fitness condition notes
- Polymer notes and Paper-made notes counted together
Tips : you can just use one coin to rotate the screw.
Figure 5-5 One banknote to Check the Gap between the Rollers
Figure 5-6 One Coin to Rotate the Screw
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6.0. CIS Calibration
1) Please enter the menu interface. And go to the service menu with the password “9999”,
as shown in the following figures.
2) Click the “CIS Calibration” option, the screen will be shown in the following figure.
3) Open the back cover to clean the CIS sensors with cleaning cloth.
CIS calibration is needed when there are many errors during the banknote counting process.
Figure 6-1 Main Menu
Figure 6-2 Service Menu
Figure 6-3 CIS Calibration Interface
Figure 6-4 Open the Back Covers
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4) Put the CIS calibration paper (white paper) inside, and close the back covers.
5) Start CIS calibration by pressing the “RESTART” button.
Figure 6-5 Clean the Lower CIS Figure 6-7 Place the CIS Calibration Paper
Figure 6-6 Clean the Upper CIS
Figure 6-8 Start the CIS Calibration
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7.1. Check bills
There are several conditions to make the Image/IR/UV/MT/MG Error happened.
1) The bill size is out of the range according to IMC01 specification.
2) The banknote is damaged with different ways such as lack of corner, tape, hole, tear
and folded. As shown in Figure 7-1, it is not recommended to count this kind of bills.
7.2. Perform CIS calibration
After cleaning the IMC01, refer to Section 6 for CIS calibration.
7.3. Adjust the detection level
If there is still an error after CIS calibration, it means that the sensitivity of IMC01 is too high.
We can adjust the detection level according to the following steps to increase the acceptance
of IMC01 to some old banknotes.
Long Press "MENU" key → Press "Service Menu" → Enter"9999" → Choose "⑧Detection Level"
→ Adjust the "MT", "MG", “UV”, "CIS IR" to level 1.
7.0. Image/IR/UV/MT/MG Error
6) After finish, just take the calibration paper out and close the covers, and then turn off
the machine.
7) Turn on the machine to finish the CIS calibration.
Figure 7-1 Bill Damaged Ways
Figure 7-2 Detection Level
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3) Click the link below to view the tutorial video.
Tutorial video: munbyn.biz/IMC01jamming
4) If the problem is still not resolved, please contact us.
1) Enter the menu interface, and go to the service menu with the password “9999”,
as shown in the following figures.
2) As shown in above figure, choose “Back to Default Setting” and enter the menu key.
It will enter to the following display on the screen.
9.0. Back to Default Setting
After fine tuning the screw and CIS calibration, if there are still some errors or the counting
is still not correct, returning to the factory default setting mode is required.
8.0. Motor Error
1) First confirm whether there is a banknote stuck in the feeding port. If there is a banknote
stuck in the feeding port, please refer to section 4 to take out the banknote and calibrate
the feeding port.
2) Open the back cover to check if there is any foreign matter left inside, use the included
dust-free cloth IMC01 inside, and close the back cover after cleaning.
Figure 8-1 The Direction of Wheel Rotation to Take the Jammed Bill
Figure 8-2 Handle of Internal Back Cover
Figure 9-1 Service Menu
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3) Press the RESTART key, the IMC01 will reset all the changed settings before.
4) Go back the main screen, and the use your finger to touch the hopper sensor.
The processing wheels and rollers in the IMC01 will run for a while.
Figure 9-2 Default Setting Interface
Figure 9-3 Default Setting Guide
Figure 9-4 Touch the Hopper Sensor
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Contact us
If you meet any problem during
using the IMC01, please contact us.
[email protected]
[phone]
live:munbyn
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Version 1.06 IMC01 Maintenance Manua Page 25 of 26 Version 1.06 IMC01 Maintenance Manua Page 26 of 26
Figure 10-1 Use Marker Pen to Decrease the Sensitivity of Hopper Sensor
10.2. Stacker Sensor Error
If the impeller is always spinning, or the “stacker sensor error” indicated on the screen,
that means the stacker sensor doesn’t work or too sensitive.
10.3. Counting Sensor Error
If the number of banknote counting is always not correct, or the “Main Motor Error”
is shown on the screen, that means the counting sensor error doesn’t work. Please clean
the machine first.
If the error still happens, please contact us for machine repairment.
Please use the marker pen to paint a little on the hopper sensor as shown in the above figure.
If the wheels don’t move when you place the bill on the hopper by enabling the auto
counting, that means the hopper sensor doesn’t work.
10.1. Hopper Sensor Error
If the wheels in the hopper is always spinning, and then stop with the “hopper sensor error”
or “main motor error” indicated on the screen, that means the hopper sensor is too sensitive.
10.0. Sensor Errors
The IMC01 banknote counter will take a few seconds to conduct a self-check with spinning the
counting wheels after power on. The IMC01 will check the sensors, the following errors may
happen if the sensors have been blocked or damaged.
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