MUNBYN IMC08 User manual

Name
Signature
Date
Prepared by:
Byron Zhong
Reviewed by:
Approved by:
Maintenance Manual
IMC08 Banknote Counter
Document Name:
IMC08 Maintenance Manual-1.01.docx
1.01

Page2of17
IMC08 Maintenance Manual
Version 1.01
Version History
Date
By
Changes
Version
2021-02-23
Byron Zhong
•Initial Version
1.00
2021-06-18
James Hu
•Update Error Analysis
1.01
•
•

Page3of17
IMC08 Maintenance Manual
Version 1.01
Contents
Version History................................................................................................................... 2
1.0. Overview................................................................................................................. 4
2.0. Cleaning the Machine .............................................................................................. 5
2.1. Clean the Hopper................................................................................................................5
2.2. Clean the Stacker and Reject Pocket..................................................................................5
2.3. Clean the Internal Sensors..................................................................................................5
3.0. Error Analysis......................................................................................................... 7
3.1. Error Code..........................................................................................................................7
3.2. Bill Jam...............................................................................................................................7
3.2.1. Bill stuck in the feeding port (PS1 Error).....................................................................8
3.2.2. Bill stuck in the inside of machine (PS3R Error)..........................................................9
3.2.3. Bill stuck in the reject pocket (TD Error) .....................................................................9
3.3. Sensor Errors....................................................................................................................10
3.3.1. Hopper Sensor Error ................................................................................................10
3.3.2. Stacker Sensor Error................................................................................................10
3.3.3. Counting Sensor Error..............................................................................................10
3.4. Feeding Gap Calibration...................................................................................................11
3.5. CIS Calibration..................................................................................................................13
3.6. Back to Default Setting .....................................................................................................15

Page4of17
IMC08 Maintenance Manual
Version 1.01
1.0. Overview
Thank you for purchasing our banknote counters IMC08.
After starting the machine, it will go on self-check automatically. If the preset window shows the error code or
tell you to clean the sensors, generally speaking, it is because of dust on the surface or sensor blocked by notes.
So please clear the dust on the surface with brush or soft cloth, or take the notes away. Then restart the machine.
This document describes the error handling guideline and the maintenance manual.
ATTENTION:
1) The unit should always be turn off and disconnected from its power cord before cleaning. DO NOT use
solvents such as thinner, alcohol, etc. to clean the machine.
2) Most operational problems can be avoided by regular care and preventative maintenance. Taking regular care
of the machine will significantly increase its lifetime.
3) To avoid problems, make sure there are no metal clips or rubber bands in the bills being counted. Be sure to
follow the proper procedure for loading the hopper.
4) For best results, it is recommended that to use an air duster and a soft bristle brush to remove any dust or
debris from the interior of the unit. When not using the machine for an extended period time, cover it with a
dust cover (not included with the unit) to prevent dust from settling inside.
5) All parts of the machine need daily care and cleaning. Pay close attention to the sensors, which are delicate
components. If any dust or other foreign matter adheres to the sensors, it may cause various problems during
operation of the machine.

Page5of17
IMC08 Maintenance Manual
Version 1.01
2.0. Cleaning the Machine
Any dust, dirt or other substances sticking to the sensor will interfere with the normal operation of the sensor and
cause erroneous counting results. Therefore, the sensor and roller shaft shall be cleaned with the attached cleaning
tools as necessary every day.
Please turn off the power switch before cleaning to prevent electric shock or other injury accidents.
Please do not use chemicals such as benzene, thinner or water.
2.1. Clean the Hopper
There are 3 parts need to be clean in the hopper: hopper sensor, banknote processing wheel and the banknote
entrance, please use the nylon brush to clean them.
2.2. Clean the Stacker and Reject Pocket
As shown in the following figure, clean the stacker and reject pocket with nylon brush or cleaning cloth. Focus
on the marked areas.
Figure 2-1 The Sensors in Stacker and Reject Pocket
2.3. Clean the Internal Sensors
a) Pull the handle of back cover.
Figure 2-2 Handle of Back Cover
Stacker Sensor
Reject Pocket
The Handle of
Back Cover

Page6of17
IMC08 Maintenance Manual
Version 1.01
Figure 2-3 Back Cover Opened
b) As shown in the following figures, clean the marked with cleaning cloth or nylon brush respectively.
Figure 2-4 Lower Sensors
Figure 2-5 Upper Sensor
Note: For the CIS sensors, it is recommended to used cleaning cloth to clean them, as shown in the following
figures.
Close the cover and finish the machine cleaning.
Lower CIS
UV Sensor
Upper CIS
Processing
Wheels
MG Sensor
Other Sensors

Page7of17
IMC08 Maintenance Manual
Version 1.01
3.0. Error Analysis
3.1. Error Code
Table 3-1 Error Codes
Code
Error Message
Handling Method (Recommendation)
E1
UV Fault
Remove the banknote, clean the UV sensor
E2
Double Notes
If the errors occur frequently, adjust the screw toward the anti-clockwise to
decrease the feeding gap.
E3/E8
Chain Notes
E4
Half Note
Remove the banknote
E10
Image Error
Clean the CIS sensor, and calibrate the CIS
E11/E12
Denomination Error
Remove the banknote, clean the CIS sensor;
Perform the CIS sensor calibration;
Collect the data of the banknote.
E13
Face Recognition Error
E14
Size Recognition Error
E15
Orientation Recognition Error
E20
MT Error
Remove the banknote, clean or replace the MG sensors
E21
MG1 Error
E22
MG2 Error
E23
MG3 Error
E24
MG4 error
E30-E61
IR Error
Remove the banknote, clean the CIS sensor;
Perform the CIS calibration;
Collect data of the banknote.
In the process of using the IMC08, the IMC08 may show abnormal state and display the error codes on the screen.
The description of the error codes and the related handling method is shown in table 3-1.
3.2. Bill Jam
There are several conditions to make the bill jam happened.
1) The bill size is out of the range according to IMC08 specification.
2) The banknote is damaged with different ways such as lack of corner, tape, hole, tear and folded. As shown in
Figure 3-2, it is not recommended to count this kind of bills.

Page8of17
IMC08 Maintenance Manual
Version 1.01
Figure 3-1 Bill Damaged Ways
3) The banknote entrance is so small that the banknote cannot pass through it smoothly. In this case, you need
to fine tune the screw by rotating it clockwise according to section 4.1.
4) Other abnormal operation or there is unknown thing inside the IMC08.If something inside the IMC08, you
need to open the back cover to check, and clean the internal sensors.
If the bills are stuck inside the machine, please turn off the machine and open the back cover to take the jammed
bills.
3.2.1. Bill stuck in the feeding port (PS1 Error)
If the bills are stuck inside the feeding port, please turn off the machine and rotate the banknote processing wheel
down.
CAUTION: ALWAYS ENSURE MACHINE IS OFF BEFORE PUTTING HANDS/FINGERS NEAR THE
PROCESSING WHEEL OR SLOT.
Figure 3-2 PS1 Error

Page9of17
IMC08 Maintenance Manual
Version 1.01
Figure 3-3 The Direction of Wheel Rotation to Take the Jammed Bill
3.2.2. Bill stuck in the inside of machine (PS3R Error)
PS3R Error will appear when a bill is stuck inside the IMC08, please follow the method below to remove the
banknote.
Figure 3-4 PS3R Error
Open the back to check if stuck bill in the inside of machine. If it is, just remove the bill to fix the problem.
CAUTION: ALWAYS ENSURE MACHINE IS OFF BEFORE PUTTING HANDS/FINGERS IN THE
INSIDE OF MACHINE.
3.2.3. Bill stuck in the reject pocket (TD Error)
When a bill is stuck in the reject pocket of IMC08, a TD Error will appear. Please follow the method below to
remove the banknote.

Page10of17
IMC08 Maintenance Manual
Version 1.01
Figure 3-5 TD Error
If the screen displays the TD Error as the picture shows, please fix it by following steps.
- Check if the bill was stuck and remove the stuck bill according to this video:
http://munbyn.biz/08billjamming
3.3. Sensor Errors
The IMC08 banknote counter will take a few seconds to conduct a self-check with spinning the counting wheels
after power on. The IMC08 will check the sensors, the following errors may happen if the sensors have been
blocked or damaged.
3.3.1. Hopper Sensor Error
If the wheels in the hopper are consistently spinning after the machine powers on, and then stops with the “hopper
sensor error”, the hopper sensor is too sensitive.
Figure 3-6 Use Marker Pen to Decrease the Sensitivity of Hopper Sensor
Please use the marker pen to paint a little on the hopper sensor as shown in the above figure.
3.3.2. Stacker Sensor Error
If the impeller is always spinning, or the “stacker sensor error” indicated on the screen, that means the stacker
sensor doesn’t work or too sensitive.
3.3.3. Counting Sensor Error
If the number of banknote counting is always not correct, that means the counting sensor error doesn’t work.
Please clean the machine first.