Muratec MFX-3590 Service manual

Administrator’s Guide
Plain-paper digital Fax/Copier/Printer/Scanner

1
2
3
4
5
6
Chapter 1 Using common functions
Chapter 2 Management
Chapter 3 Maintenance
Chapter 4 Troubleshooting
Chapter 5 Specifications
Chapter 6 Trademarks and copyrights

ii Contents
Contents
How to read this manual .............................................................................................v
Symbols....................................................................................................................... v
Key descriptions ......................................................................................................... v
Screens........................................................................................................................ v
About the operating instructions .............................................................................vi
Cautions for using the machine.............................................................................. vii
Installation location .................................................................................................vii
Transporting the machine ......................................................................................viii
Handling of consumables..........................................................................................ix
Daily maintenance ..................................................................................................... x
Ventilation .................................................................................................................. x
Recycling....................................................................................................................xi
ENERGY STAR
®
.......................................................................................................xi
Chapter 1 Using common functions
Entering characters...................................................................................................1-2
Overview of the character entry screen .................................................................1-2
Entering characters ................................................................................................1-2
Editing characters...................................................................................................1-5
Checking the machine information .......................................................................1-6
Registering various functions.................................................................................1-7
List of registration ..................................................................................................1-8
Using My Jobs ...........................................................................................................1-10
Registering / Editing My Jobs ..............................................................................1-10
Deleting My Jobs...................................................................................................1-13
Printing My Jobs list.............................................................................................1-14
Executing My Jobs ................................................................................................1-14
Changing the soft keys............................................................................................1-15
Editing the My MFP shortcuts ..............................................................................1-17
Editing from the settings screen ..........................................................................1-18
Paper settings............................................................................................................1-19
List of paper settings ............................................................................................1-20
Specifying default settings.....................................................................................1-21
List of default settings ..........................................................................................1-22
Setting smart energy save ....................................................................................1-25
Printing lists..............................................................................................................1-27
List of lists .............................................................................................................1-28
Using personal settings...........................................................................................1-29
Specifying personal settings .................................................................................1-29
Using personal settings ........................................................................................1-31
Logging in / Logging out .........................................................................................1-32
Logging in ..............................................................................................................1-32
Logging out............................................................................................................1-33

1
Contents iii
Chapter 2 Management
Machine management settings................................................................................2-2
List of machine management settings ...................................................................2-3
Setting security codes ...............................................................................................2-5
Setting the administrator password ......................................................................2-5
Setting the protect passcode...................................................................................2-8
Function protect settings .......................................................................................2-10
Setting function protection ...................................................................................2-11
Using function protection .....................................................................................2-12
Setting mode protection .........................................................................................2-14
Managing user access..............................................................................................2-15
Printing the user access management list...........................................................2-15
Resetting the counter............................................................................................2-16
Specifying the network settings ...........................................................................2-17
Network settings ...................................................................................................2-17
List of network settings ........................................................................................2-18
TCP/IP settings .....................................................................................................2-20
Registering LDAP servers ....................................................................................2-23
Specifying the archive settings.............................................................................2-28
Setting user authentication..................................................................................2-32
Setting an e-mail gateway ....................................................................................2-33
Mirroring the machine settings............................................................................2-35
Importing / Exporting using USB memory device ..............................................2-35
Setting the automatic logout time........................................................................2-40
Chapter 3 Maintenance
Replacing consumables.............................................................................................3-2
Replacing the toner cartridge.................................................................................3-2
Replacing the drum cartridge.................................................................................3-3
Replacing the staple cartridge................................................................................3-4
Replacing the stamp ..................................................................................................3-5
Cleaning........................................................................................................................3-7
Cleaning the outside of the machine......................................................................3-7
Cleaning the touch panel........................................................................................3-8
Cleaning the scanning area ....................................................................................3-9
Cleaning the recording area .................................................................................3-12
Cleaning the charging needle...............................................................................3-13

iv Contents
Chapter 4 Troubleshooting
Error messages............................................................................................................4-2
Error messages displayed on the screen................................................................4-2
Troubleshooting..........................................................................................................4-4
Cannot connect to the network...............................................................................4-4
Image quality problems ..........................................................................................4-5
Clearing the staple jam...........................................................................................4-7
When a power failure occurs ...................................................................................4-8
Main unit operation ................................................................................................4-8
Chapter 5 Specifications
Specifications ..............................................................................................................5-2
General ....................................................................................................................5-2
Acceptable paper .....................................................................................................5-9
Acceptable documents...........................................................................................5-11
Options...................................................................................................................5-13
External dimensions .............................................................................................5-14
Chapter 6 Trademarks and copyrights
Trademarks and copyrights.....................................................................................6-2
Trademarks .............................................................................................................6-2
Open source software licence statement................................................................6-3

1
How to read this manual v
How to read this manual
Symbols
In this manual, the following symbols are used with the items where important
operational and safety information must be observed.
Symbol Meaning
Describes warnings to protect yourself and others from serious or
potentially fatal injury if you handle the machine incorrectly. For safe
operation, please follow instructions carefully.
Notes a caution to protect yourself and others from personal injury or
damage to properties if you handle the machine incorrectly. For safe
operation, please follow instructions carefully.
IMPORTANT
Describes important conditions or restrictions you should carefully
observe to avoid problems caused by incorrect operations.
NOTE
Describes reference information and additional notes for operation.
Key descriptions
In this manual, the operating keys are described as follows:
< > : Keys on the control panel
For example, the start key <Start>
[ ] : Buttons on the display and computer
For example, the “Setting” button
[Setting]
Screens
This manual uses the screens of the MFX-3590 standard model, unless otherwise stated.
The screens you see may differ, depending on the options installed.

vi How to read this manual
About the operating instructions
In the operating instructions, the steps to go to the next page by pressing [
>
] or [
<
] are
omitted. That means when you follow the instructions of the guide, you may not find
the instructed item until you press [
>
] or [
<
] several times. The displayed items differ
according to the machine type or installed options.
When the instructions say:
1
Press [Setting] on My MFP Menu screen.
If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu
screen is displayed.
2
Press [Register].
3
Press [My MFP Shortcut].
In real, operate as the following:
1
Press [Setting] on My MFP Menu screen.
If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu
screen is displayed.
2
Press [Register].
3
Press [
<
].
4
Press [My MFP Shortcut].

1
Cautions for using the machine vii
Cautions for using the machine
Besides the “Safety Information” supplied with this product, please observe the following
instructions.
Installation location
•Keep the ventilating slot of the machine away from walls or other devices.
•To ensure proper ventilation and easy operation, secure an adequate installation
space around the machine.
•Use your machine within the temperature range of 50 °F to 89.6 °F (10ºC to 32 ºC),
the humidity range of 20% to 80%RH.
•Avoid installing or using outdoors.
10.8 in.(275 mm)
31 in.(788 mm)
38.9 in.(988 mm)
7.9 in. (200 mm)
33.9 in.(860 mm) 37.9 in.(960 mm)
10 in.
(254 mm)
4 in.
(100 mm)
4 in.(100 mm)31.5 in.(800 mm)
39.1 in.(1,000 mm) 23.4 in.(594 mm)
4 in. (100 mm)

viii Cautions for using the machine
Transporting the machine
•When you transport the machine, be sure to check that you have disconnected the
plug from the outlet and removed the line cable. Use at least two people to move
the machine.
•When transporting the machine, remove the toner cartridge.
•When transporting the machine, support the parts shown in the figure below. When
you lift the machine, be sure to bend your knees sufficiently so as not to damage
your back.

1
Cautions for using the machine ix
Handling of consumables
Never burn or dispose of the toner or drum cartridge in a fire. This could cause any
remaining toner to ignite, resulting in a larger fire and/or burns.
•Toner cartridges should not be opened with force. Leaking toner should not be
inhaled. Contact with skin should also be avoided.
•Cartridges should be stored out of children reach. If your skin get in contact with
toner clean it under floating water and soap. In case of skin irritation please consult
a doctor.
IMPORTANT
•Do not store the toner cartridge, drum cartridge or paper in any of the following
places:
Places exposed to fire
Places exposed to direct sunlight
Places subject to high temperature and/or high humidity
Places subject to rapid temperature changes
Dusty areas
Inside a car, left for a long time
•Do not directly touch the photoreceptor surface of the drum, or expose it to direct
sunlight. This could cause defects in printing quality.
•Do not leave the drum or toner cartridges upside down or on an incline. This could
cause defects in printing quality.
•Do not disassemble the drum or toner cartridge.
•Protect the drum and toner cartridge from shocks and vibration.
•Do not remove the drum and toner cartridge from their packaging until you are
ready to use them.

x Cautions for using the machine
Daily maintenance
•The area around the fuser unit becomes extremely hot during operation. Do not
touch the area around the fuser unit when removing paper jams or inspecting the
inside of the machine. Doing so may cause burns.
•When removing paper jams and replacing toner cartridges, be careful that toner
does not get into your eyes or mouth. If the toner gets in your eyes or mouth,
immediately flush them with clean water and seek medical assistance.
•Be careful not to stain your hands or clothes with the toner. If your hands or clothes
get stained, wash them using clean cold water. The stains may become permanent if
washed using warm water.
•Do not perform operations that are not described in the instruction manuals
Ventilation
•Please use this machine in a place with good ventilation. Using it for long periods
in poor ventilation may harm your health. Please periodically ventilate the room.
•Do not block the heat dissipation vents of the machine. Poor heat dissipation can
lead to a rise in internal temperatures and cause malfunctions.
•New machines are emitting some gases in general. According to this, please
take care of air fluctuations in the room for the first days. At high usage it is
recommended to keep a distance to the working places.

1
Cautions for using the machine xi
Recycling
Old machines, batteries, empty toner and drum cartridges will be return the local
Muratec partner and will be recycled. Machines for consumer usage can be recycled at
local recycling stations without any charge. Batteries should not be thrown in the usual
waste.
For details, contact your authorized Muratec dealer.
ENERGY STAR®
As an ENERGY STAR
®
partner, Muratec has determined that this product meets the
ENERGY STAR
®
guidelines for energy efficiency.

xii Cautions for using the machine
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Chapter 1
Using common functions
Entering characters...................................................................................................1-2
Overview of the character entry screen .................................................................1-2
Entering characters ................................................................................................1-2
Editing characters...................................................................................................1-5
Checking the machine information .......................................................................1-6
Registering various functions.................................................................................1-7
List of registration ..................................................................................................1-8
Using My Jobs ...........................................................................................................1-10
Registering / Editing My Jobs ..............................................................................1-10
Deleting My Jobs...................................................................................................1-13
Printing My Jobs list.............................................................................................1-14
Executing My Jobs ................................................................................................1-14
Changing the soft keys............................................................................................1-15
Editing the My MFP shortcuts ..............................................................................1-17
Editing from the settings screen ..........................................................................1-18
Paper settings............................................................................................................1-19
List of paper settings ............................................................................................1-20
Specifying default settings.....................................................................................1-21
List of default settings ..........................................................................................1-22
Setting smart energy save ....................................................................................1-25
Printing lists..............................................................................................................1-27
List of lists .............................................................................................................1-28
Using personal settings...........................................................................................1-29
Specifying personal settings .................................................................................1-29
Using personal settings ........................................................................................1-31
Logging in / Logging out .........................................................................................1-32
Logging in ..............................................................................................................1-32
Logging out............................................................................................................1-33

1-2 Entering characters
Entering characters
Refer to this section when entering characters for sender names or names for address
book destinations, etc.
Overview of the character entry screen
Entering characters
Entering characters
1
Select the character to enter from the character entry screen.
•To enter upper case characters, press [Upper].
•To enter lower case characters, press [Lower].
Number of entered
characters / Number of
characters that can be
entered
This displays the number of
characters that can be entered
and the number of characters
entered so far.
[.com] button
You can register up to 10
domain name extensions for
your convenience.
For details, see chapter 7,
“Registering other settings” in
the Scanner and Fax Guide.
All Clear
Press this to delete all
entered characters.
Clear
Press this to delete
characters.
Cursor keys
They move the character
entry position.
Return key
Press this to insert a line
break while entering text in
cover page or e-mail text.
Edit window
This displays the
entered characters.
Mode selection
keys
They change the
type of characters
that are being
entered.

1
Using common functions
Entering characters 1-3
Entering numbers
Numbers can be entered using the numeric keys or from the character entry screen.
Entering symbols / special characters
1
Press [Symbol].
2
Select the symbol, and press [Enter].
You can enter “@”, “-”, “ ”, “.”, and “/” from the character entry screen.
Entering spaces
Press [Space] while entering characters.
Entering “.com”
You can press the [.com] button when entering e-mail addresses, etc. to easily enter
domain names. You can also register the parts other than the domain name in advance to
easily enter frequently used strings.
NOTE
For details on registering domain names, refer to Chapter 7, “Registering Other
Settings” in the Scanner and Fax Guide.
1
Press [.com].

1-4 Entering characters
2
Select the domain name you want to enter.
The selected domain name is entered.

The domain name selection screen is not displayed if no domain names are registered.

1
Using common functions
Entering characters 1-5
Editing characters
To edit characters, move the cursor to the character you want to edit.
Deleting characters
1
Move the cursor using the cursor keys to the character you want to delete.
2
Press [Clear].
Press [All Clear] to delete all entered characters.
Inserting characters
1
Move the cursor using the cursor keys to the position you want to insert a
character.
2
Enter the character.
The character will be inserted before the cursor.

1-6 Checking the machine information
Checking the machine information
You can check the IP address and network settings of the machine, the status of optional
equipment and consumables, and the number of pages that have been printed with each
mode.
1
Press [Machine Info] on My MFP Menu screen.
If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu
screen is displayed.
2
Check the machine information, and press [Print] if you want to print it.
If you do not want to print the information, press [My MFP Menu].
3
Press [Yes].
Press [ON] to enable duplex printing, or [OFF] to disable it.
NOTE
The toner and drum remaining percentage displayed on the screen are only for a
rough estimate.

1
Using common functions
Registering various functions 1-7
Registering various functions
You can register useful functions to use with each mode, such as address book
destinations, My Jobs, and various shortcuts.
1
Press [Setting] on My MFP Menu screen.
If My MFP Menu screen is not displayed, press <Mode> repeatedly until My MFP Menu
screen is displayed.
2
Press [Register].
3
Select the function you want to register.