Muratec MFX-3510 Service manual

Administrator’s Guide
Plain-paper digital Fax/Copier/Printer/Scanner

1
2
3
4
5
6
Chapter 1 Using common functions
Chapter 2 Management
Chapter 3 Maintenance
Chapter 4 Troubleshooting
Chapter 5 Specifications
Chapter 6 Trademarks and copyrights

ii Contents
Contents
How to read this manual .............................................................................................v
Symbols....................................................................................................................... v
Key descriptions ......................................................................................................... v
Screens........................................................................................................................ v
About the operating instructions .............................................................................vi
Cautions for using the machine.............................................................................. vii
Installation location .................................................................................................vii
Transporting the machine ......................................................................................viii
Handling of consumables..........................................................................................ix
Daily maintenance ..................................................................................................... x
Ventilation .................................................................................................................. x
Recycling..................................................................................................................... x
Chapter 1 Using common functions
Entering characters...................................................................................................1-2
Outline.....................................................................................................................1-2
Entering characters ................................................................................................1-5
Checking the machine information .......................................................................1-7
Registering various functions.................................................................................1-8
List of registration ..................................................................................................1-8
Using My Jobs ...........................................................................................................1-10
Registering /Editing My Jobs ...............................................................................1-10
Deleting My Jobs...................................................................................................1-11
Printing My Jobs list.............................................................................................1-12
Executing My Jobs ................................................................................................1-12
Changing the soft keys............................................................................................1-13
Changing the shortcut keys...................................................................................1-15
Paper settings............................................................................................................1-16
List of paper settings ............................................................................................1-17
Specifying default settings.....................................................................................1-18
List of default settings ..........................................................................................1-19
Setting smart energy save ....................................................................................1-21
Printing lists..............................................................................................................1-23
List of lists .............................................................................................................1-24
Logging in / Logging out .........................................................................................1-25
Logging in..............................................................................................................1-25
Logging out............................................................................................................1-26

1
Contents iii
Chapter 2 Management
Machine management settings................................................................................2-2
List of machine management settings ...................................................................2-3
Setting security codes ...............................................................................................2-5
Setting the administrator password ......................................................................2-5
Setting the protect passcode...................................................................................2-7
Function protect settings .........................................................................................2-8
Setting function protection .....................................................................................2-9
Using function protection .....................................................................................2-10
Setting mode protection .........................................................................................2-11
Managing user access..............................................................................................2-12
Printing the user access management list...........................................................2-12
Resetting the counter............................................................................................2-13
Specifying the network settings ...........................................................................2-14
Network settings ...................................................................................................2-14
List of network settings ........................................................................................2-15
TCP/IP settings .....................................................................................................2-16
Setting user authentication..................................................................................2-18
Setting an e-mail gateway ....................................................................................2-19
Mirroring the machine settings............................................................................2-21
Importing / Exporting using USB memory device ..............................................2-21
Setting the automatic logout time........................................................................2-25
Chapter 3 Maintenance
Replacing consumables.............................................................................................3-2
Replacing the toner cartridge.................................................................................3-2
Replacing the drum cartridge.................................................................................3-3
Cleaning........................................................................................................................3-4
Cleaning the outside of the machine......................................................................3-4
Cleaning the scanning area....................................................................................3-5
Cleaning the recording area ...................................................................................3-7
Cleaning the charging needle.................................................................................3-8
Chapter 4 Troubleshooting
Error messages............................................................................................................4-2
Error messages displayed on the screen................................................................4-2
Troubleshooting..........................................................................................................4-4
Cannot connect to the network...............................................................................4-4
Image quality problems ..........................................................................................4-5
When a power failure occurs ...................................................................................4-7
Main unit operation ................................................................................................4-7

iv Contents
Chapter 5 Specifications
Specifications ..............................................................................................................5-2
General ....................................................................................................................5-2
Acceptable paper .....................................................................................................5-7
Acceptable documents.............................................................................................5-9
Options...................................................................................................................5-11
External dimensions .............................................................................................5-11
Chapter 6 Trademarks and copyrights
Trademarks and copyrights.....................................................................................6-2
Trademarks .............................................................................................................6-2
Open source software licence statement................................................................6-3

1
How to read this manual v
How to read this manual
Symbols
In this manual, the following symbols are used with the items where important
operational and safety information must be observed.
Symbol Meaning
Describes warnings to protect yourself and others from serious or
potentially fatal injury if you handle the machine incorrectly. For safe
operation, please follow instructions carefully.
Notes a caution to protect yourself and others from personal injury or
damage to properties if you handle the machine incorrectly. For safe
operation, please follow instructions carefully.
IMPORTANT
Describes important conditions or restrictions you should carefully
observe to avoid problems caused by incorrect operations.
NOTE
Describes reference information and additional notes for operation.
Key descriptions
In this manual, the operating keys are described as follows:
< > : Keys on the control panel
For example, the menu key <Menu>
[ ] : Buttons on the display and computer
For example, the “Setting” button
[Setting]
Screens
This manual uses the screens of the MFX-3510 standard model, unless otherwise stated.
The screens you see may differ, depending on the options installed.

vi How to read this manual
About the operating instructions
In the operating instructions, the steps to go to the next page by pressing the right or
left of the cursor key are omitted. That means when you follow the instructions of the
guide, you may not find the instructed item until you press the right or left of the cursor
key several times. The displayed items differ according to the machine type or installed
options.
When the instructions say:
1
Press <Menu>.
2
Press [Setting].
3
Select “Register”, and press [Enter].
4
Select “Shortcut Key”, and press [Enter].
In real, operate as the following:
1
Press <Menu>.
2
Press [Setting].
3
Select “Register”, and press [Enter].
4
Press the right or left of the cursor key.
5
Select “Shortcut Key”, and press [Enter].

1
Cautions for using the machine vii
Cautions for using the machine
Besides the “Safety Information” supplied with this product, please observe the following
instructions.
Installation location
•Keep the ventilating slot of the machine at least 4 inches (100 mm) away from walls
or other devices.
•To ensure proper ventilation and easy operation, secure an adequate installation
space around the machine.
•Use your machine within the temperature range of 50 °F to 89.6 °F (10ºC to 32 ºC),
the humidity range of 20% to 80%RH.
•Avoid installing or using outdoors.
10.8in.(275mm)
31in.(788mm) 35in.(888mm)
4in. (100mm)
28.9in.(733mm) 32.9in.(833mm)
10in.
(254mm)
4in.
(100mm)
4in.(100mm) 31.5in.(800mm)
39.5in.(1,000mm) 22.2in.(565mm)
4in. (100mm)

viii Cautions for using the machine
Transporting the machine
•When you transport the machine, be sure to check that you have disconnected the
plug from the outlet and removed the line cable. Use at least two people to move
the machine.
•When transporting the machine, remove the toner cartridge.
•When transporting the machine, support the parts shown in the figure below. When
you lift the machine, be sure to bend your knees sufficiently so as not to damage
your back.

1
Cautions for using the machine ix
Handling of consumables
Never burn or dispose of the toner or drum cartridge in a fire. This could cause any
remaining toner to ignite, resulting in a larger fire and/or burns.
•Toner cartridges should not be opened with force. Leaking toner should not be
inhaled. Contact with skin should also be avoided.
•Cartridges should be stored out of children reach. If your skin get in contact with
toner clean it under floating water and soap. In case of skin irritation please consult
a doctor.
IMPORTANT
•Do not store the toner cartridge, drum cartridge or paper in any of the following
places:
Places exposed to fire
Places exposed to direct sunlight
Places subject to high temperature and/or high humidity
Places subject to rapid temperature changes
Dusty areas
Inside a car, left for a long time
•Do not directly touch the photoreceptor surface of the drum, or expose it to direct
sunlight. This could cause defects in printing quality.
•Do not leave the drum or toner cartridges upside down or on an incline. This could
cause defects in printing quality.
•Do not disassemble the drum or toner cartridge.
•Protect the drum and toner cartridge from shocks and vibration.
•Do not remove the drum and toner cartridge from their packaging until you are
ready to use them.

x Cautions for using the machine
Daily maintenance
•The fuser unit and area around it inside the machine are extremely hot when
operating. When you clear the paper jam or inspect inside, be careful not to touch
around the fuser unit. It may cause burns.
•When clearing paper jams or replacing the toner cartridge, be careful not to get
toner powder into your eyes or mouth. If the toner gets in your eyes or mouth,
immediately flush with clean water and seek medical assistance.
•Be careful not to stain your hands or clothes with the toner. If your hands or clothes
get stained, wash them immediately with cold water. The stains may become
permanent if washed using warm water.
•Do not perform any operations not described in this manual.
Ventilation
•Please use this machine in a place with good ventilation. Using it for long periods
in poor ventilation may harm your health. Please periodically ventilate the room.
•Do not block the heat dissipation vents of the machine. Poor heat dissipation can
lead to a rise in internal temperatures and cause malfunctions.
•New machines are emitting some gases in general. According to this, please
take care of air fluctuations in the room for the first days. At high usage it is
recommended to keep a distance to the working places.
Recycling
Old machines, batteries, empty toner and drum cartridges will be return the local
Muratec partner and will be recycled. Machines for consumer usage can be recycled at
local recycling stations without any charge. Batteries should not be thrown in the usual
waste.
For details, contact your authorized Muratec dealer.

Chapter 1
Using common functions
Entering characters...................................................................................................1-2
Outline.....................................................................................................................1-2
Entering characters ................................................................................................1-5
Checking the machine information .......................................................................1-7
Registering various functions.................................................................................1-8
List of registration ..................................................................................................1-8
Using My Jobs ...........................................................................................................1-10
Registering /Editing My Jobs ...............................................................................1-10
Deleting My Jobs...................................................................................................1-11
Printing My Jobs list.............................................................................................1-12
Executing My Jobs ................................................................................................1-12
Changing the soft keys............................................................................................1-13
Changing the shortcut keys...................................................................................1-15
Paper settings............................................................................................................1-16
List of paper settings ............................................................................................1-17
Specifying default settings.....................................................................................1-18
List of default settings ..........................................................................................1-19
Setting smart energy save ....................................................................................1-21
Printing lists..............................................................................................................1-23
List of lists .............................................................................................................1-24
Logging in / Logging out .........................................................................................1-25
Logging in..............................................................................................................1-25
Logging out............................................................................................................1-26

1-2 Entering characters
Entering characters
Refer to this section when entering characters for sender names or names for address
book destinations, etc.
Outline
Keys used for entering characters
Cursor keys: Used to move the cursor.
Numeric keys: Used to enter characters and numbers.
Function selection keys: Used to select the item appeared on the display.
[Clear]: Used to clear characters.
[Cancel]: Not entering characters, returns to the previous screen.
[Enter]: Used to fix an entered characters.
[CharMode]: Used to switch the entry mode.
[Space]: Used to enter a space.
Character entry screen
Displays the entered
characters.
Displays the entry mode.
Displays the number of entered
characters (number of entered
characters/maximum number
of characters you can enter)
Displays one alphanumeric
character as 1.

1
Using common functions
Entering characters 1-3
Switching the entry mode
Entry modes and characters to be entered are shown below.
Entry mode Character type Operation Sample
Upper case Alphabet (Upper case) Upper case alphabet can be
entered.
ABC
Lower case Alphabet (Lower case) Lower case alphabet can be
entered.
abc
Number Number Number can be entered. 12345
1
Press [].
2
Press [CharMode].
3
Select the entry mode using the cursor key and press [Enter].
NOTE
You can also switch the entry mode by pressing <#> while entering characters.

1-4 Entering characters
Characters assigned to the keys
Use the numeric keys to enter characters. More than one character is assigned to a
single key. Press the key to which the desired character is assigned repeatedly until it is
displayed.
To enter a symbol, press < >.
Entry mode
Numeric keys Alphabet (upper case) Alphabet (lower case) Number
. @ - / _ 1 . @ - / _ 1 1
ABCÄ abcä 2
DEF def 3
GHI ghi 4
JKL jkl 5
MNOÖ mnoö 6
PQRSß pqrsß 7
TUVÜ tuvü 8
WXYZ wxyz 9
(Invalid) (Invalid) 0
Symbol
Entry mode switch
NOTE
•In some language, the following characters are not displayed: Ä, ä, Ö, ö, ß, Ü, ü.
•To enter the same character twice, press the right cursor first. Enter the character
when the cursor has moved to the right.

1
Using common functions
Entering characters 1-5
Entering characters
Entering alphabet characters
1
Switch the entry mode to “Upper case” or “Lower case”.
For details, see “Switching the entry mode” (page 1-3).
2
Enter the alphabet character using the numeric keys.
Entering numbers
1
Switch the entry mode to “Number”.
For details, see “Switching the entry mode” (page 1-3).
2
Enter the number using the numeric keys.
Entering symbols
When you press < > while entering characters, the entry mode switches to the symbol
entry screen.
1
Press < >.
2
Select the symbol using the cursor keys and press [Enter].
Entering spaces
1
Move the cursor to the position you want to insert the space, and press [].
2
Press [Space].

1-6 Entering characters
Editing characters
To edit characters, move the cursor to the character you want to edit.
Deleting characters
1
Move the cursor using the cursor keys to the character you want to delete.
2
Press [Clear].
Inserting characters
1
Move the cursor using the cursor keys to the position you want to insert a
character.
2
Enter the character.
The character will be inserted before the cursor.

1
Using common functions
Checking the machine information 1-7
Checking the machine information
You can check the IP address and network settings of the machine, the status of optional
equipment and consumables, and the number of pages that have been printed with each
mode.
1
Press <Menu>.
2
Select “Machine info.”, and press [Enter].
3
Select the item you want to check, and press [Enter].
4
Press [Close].
5
To print the machine information list, press [Print].
6
Press [Yes].
Press [Paper save] to switch duplex printing ON/OFF.
NOTE
The toner and drum remaining percentage displayed on the screen are only for a
rough estimate.

1-8 Registering various functions
Registering various functions
You can register useful functions to use with each mode, such as address book
destinations, My Jobs, and various shortcuts.
1
Press <Menu>.
2
Press [Setting].
3
Select “Register”, and press [Enter].
4
Select the function you want to register, and press [Enter].
List of registration
Function Description Settings Reference page
Address
Book Entry
You can register, edit, and delete
address book destinations.
Chapter 7,
“Registering
destinations” in the
Scanner and Fax
Guide.
Group You can register, edit, and delete
groups.
Chapter 7,
“Registering
destinations” in the
Scanner and Fax
Guide.
Soft Key You can set frequently used functions
as soft keys.
•CopyFunctions
Paper, Zoom,
Document Type
•ScannerFunctions
Select Address,
Resolution, Color
•FaxFunctions
Resolution,
Contrast, Scan Size
1-13
My Jobs You can register, edit, and delete My
Jobs, or print a list of My Jobs.
1-10

1
Using common functions
Registering various functions 1-9
Function Description Settings Reference page
Auto
Distribute
You can register conditions to
determine whether to distribute a
received fax. You can also edit, delete,
and print a list of the conditions.
•Setting
OFF
ON
•Priority
Low
Middle
High
•Conditions
Matching Method
Equal
Initial
Final
Any
•Schedule
Weekday
Mon, Tue, Wed, Thu,
Fri, Sat, Sun
Start Time/End Time
12:00 am to 11:59
pm
•AutoPrint
OFF
ON
Chapter 4, “Useful
reception function”
in the Scanner and
Fax Guide.
Shortcut Key You can assign frequently used
functions to the three shortcut keys.
Card Copy, Mail
Address, My Jobs
1-15
CoverPage
Setup
You can register cover page message. Chapter 4,
“Cover page” in
“Transmission
related settings” in
the Scanner and Fax
Guide.