MuxLab 500436 User manual

© MuxLab Inc. 2017 94-000860-A SE-000860-A
8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5
Tel: [phone] Fax: [phone]
Toll Free (North America): [phone]
E-mail: [e-mail] URL: www.muxlab.com
Specifications
Specifications
Environment
HDMI 2.0
Devices
DVD/Blu-Ray, plasma, projectors, monitors, TV, PC, laptops
Transmission
Transparent to the user
Video Bandwidth
18Gbps
Signals
HDMI 2.0 protocol
Connectors
HDMI Type A 19-pin female, Toslink & 3.5mm Stereo Jack
LEDs
One (1) Power: Green
One (1) Sync: Green
Resolution
480i to 1080p @ 50/60 Hz
1080p @ 24/50/60 Hz
3840 X 2160 @ 24/25/30/50/60 HZ
VGA to UXGA
Color
8, 10 & 12 bit
Audio Format
HDMI Output: LPCM 7.1CH, Dolby Digital, Dolby Digital Plus, Dolby TrueHD,
Dolby Atmos, DTS, DTS-HD-Master Audio, and DTS:X
Optical Output: LPCM, DolbyDigital, Dolby Digital Plus*, DTS, and
Dolby Atmos** digital audio via S/PDIF TosLink
Stereo Output: 2CH analogue audio
* For compressed Dolby Digital Plus signals only (in TV mode).
** For Atmos over compressed Dolby Digital Plus only (in TV mode).
Sampling Rate
HDMI Output: 192 KHz
Optical Output: 192 KHz
Stereo Output: 48 KHz
HDCP
Revision 2.2
Cables
HDMI Cable
Audio cables: Optical with TosLink and 2CH analog with 3.5mm connectors.
Temperature
Operating: 0° to 40°C Storage: -20° to 60°C
Humidity: up to 90% non-condensing
Enclosure
Metal enclosure
Dimensions
2.83” x 2.36” x 1.00” (72 mm x 60 mm x 25 mm)
Weight
0.73lbs (0.33Kg)
Power Supply
5VDC, 1A with interchangeable blade for US, UK and Euro
Compliance
Regulatory: FCC, CE, RoHS
Warranty
2 years
Order Information
500436 HDMI to HDMI with Audio Extraction, 4K/60
HDMI to HDMI with Audio Extraction, 4K/60
(500436)
Quick Installation Guide
Overview
The HDMI to HDMI with Audio Extraction, 4K/60 allows one (1) HDMI source to
be distributed to one (1) HDMI display. The device supports up to 4K (3840 x
2160) video resolution at 60Hz, 8-bit color and HD audio
The unit extracts LPCM, Dolby Digital, DTS, Dolby Digital Plus* and Atmos**
digital audio from the S/PDIF TosLink port and 2CH analog audio from the 3.5mm
2CH audio port. The product is HDCP 2.2 compliant and features LED diagnostics.
Applications include commercial and residential AV systems, classroom projector
systems, digital signage, boardroom systems, collaborative PC systems, medical
information systems.
* For compressed Dolby Digital Plus signals only (in TV mode).
** For Atmos over compressed Dolby Digital Plus only (in TV mode).
Installation
In order to install the HDMI to HDMI with Audio Extraction, 4K/60 please follow
the steps below and identify the connectors as indicated on the product picture
above:
1. Connect the HDMI video source (up to HDMI 2.0) to the input connector of
the HDMI to HDMI Audio Extractor, 4K/60.
2. Connect the HDMI display equipment to the output connector of the HDMI to
HDMI Audio Extractor, 4K/60.

© MuxLab Inc. 2017
Note: Connecting a display is optional; the product will still extract the
audio from the HDMI signal even if no display is connected.
3. Connect the audio receiver to the appropriate output connector (S/PDIF
TosLink connector and/or 3.5mm analog 2CH audio connector) of the HDMI
to HDMI Audio Extractor, 4K/60.
4. Select the appropriate mode using the front switch (3 options):
TV Mode: Audio capability supported by the television or another
sink device.
Bitstream Mode: Audio supports up to 5.1 channels of compressed
audio such as Dolby Digital and DTS.
2CH Mode: Audio supports limited to 2 LPCM Channels.
5. Connect the 5VDC power supply to the product first, and then plug the power
supply into an AC power outlet.
6. Power on the HDMI equipment and verify the image quality.
7. The following diagram shows the final configuration.
Troubleshooting
The following tables describe some of the symptoms, probable causes and possible solutions
in regards to the installation of the HDMI to HDMI with Audio Extraction, 4K/60.
Picture / Sound
Probable Cause
Possible Solution
No Image
Wiring
Check continuity
Check correct wiring
No Image
Synchronization
Power off the source and the display.
Power on the devices.
Flickering Image
Synchronization
Check HDMI cable length
Choppy Sound
Synchronization
Check HDMI cable length
Noise in image
Weak signal
Check HDMI cable length
Green or pink hue
Cable
Check HDMI cables and replace.
TV sound not Working
Sound capability
mismatch
Select TV using the front switch, to match
the sound capability of the source to the
television.
Noisy Sound
Compressed bitstream
selected
When compressed bitstream is selected
the stereo output (3.5 mm Jack) cannot be
used. Set the source to send a Stereo
LPCM signal or select LPCM 2CH using
the front switch.
Multi-Channel not working
Stereo jack selected
This device doesn’t down-mix the audio
channels. When using the stereo output,
set the source to send a stereo LPCM
signal or select LPCM 2CH using the
front switch.
Multi-Channel not working
Sink equipment not
supporting Multi-
Channel configuration
Verify that the sink device connected to
the HDMI output is supporting Multi-
Channel sound configuration. Verify that
the front switch is set to bitstream.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or ([phone] (International).