MuxLab 500438-V2 User manual

HDMI Video Scaler, 4K/60
User Manual
500438-V2
© MuxLab Inc. 2023 1 94-001001-A/SE-001001-A

HDMI Video Scaler, 4K/60
Table of Contents
1. Safety Precautions....................................................................................................................................................3
2. Introduction................................................................................................................................................................4
3. Features.......................................................................................................................................................................4
4. Package Contents...................................................................................................................................................4
5. Specifications............................................................................................................................................................5
6. Operation Controls and Functions....................................................................................................................6
6.1. Front Panel..........................................................................................................................................................6
6.2. Rear Panel..........................................................................................................................................................6
7. EDID Settings..............................................................................................................................................................7
8. Video & Audio.............................................................................................................................................................7
9. RS-232 Command....................................................................................................................................................8
10. Application Diagram...........................................................................................................................................12
© MuxLab Inc. 2023 2 94-001001-A/SE-001001-A

Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury.
Do not dismantle the housing or modify the module. It may result in electrical shock or
burns.
Do not open or remove the housing of the device as you may be exposed to dangerous
voltage or other hazards.
To prevent fire or shock hazard, do not expose the unit to rain, moisture and do not install
this product near water. Keep the product away from liquids.
Spillage into the housing may result in fire, electrical shock, or equipment damage. If an
object or liquid falls or spills on the housing, unplug the module immediately.
Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the
device before cleaning.
Using supplies or parts not meeting the product specifications may cause damage,
deterioration or malfunction.
Refer all servicing to qualified service personnel.
Install the device in a place with adequate ventilation to avoid damage caused by
overheat.
Unplug the power when left unused for a long period of time.
Information on disposal of devices: do not burn or mix with general household waste,
please treat them as normal electrical waste.
1. Safety Precautions
To ensure the best performance from the product, please read all instructions carefully before
using the device. Save this manual for future reference.
Copyright Notice
All contents in this manual are copyrighted, and cannot be cloned, copied, or translated
without the express permission of MuxLab Inc. Product specifications and information in this
document are for reference only, and the content may be updated from time to time without
prior notice.
© MuxLab Inc. 2023 3 94-001001-A/SE-001001-A
HDMI Video Scaler, 4K/60

HDMI 2.0b, HDCP 2.2 and HDCP 1.x compliant
18Gbps uncompressed bandwidth
Input and output resolution support up to 4K/60 4:4:4
Support LPCM, AC3, DD+, DTS, DTS-HD,up to 7.1 audio channel
Audio de-embedding via analog and optical fiber audio ports
Advanced EDID management
Control via front panel buttons, RS-232 commands
Compact design for easy and flexible installation
3. Features
2. Introduction
he HDMI Video Scaler, 4K/60 (500438-V2) allows one (1) HDMI source to be distributed to
one (1) HDMI display. The scaler supports video sources up to 4K/60 Hz, 12 bit color and HD
audio. The scaler is able to upscale up to 4K/60Hz and downscale to 1024x768/60Hz. It can
extract audio signals from HDMI source to digital optical and analog stereo L/R audio
outputs. In addition, it supports 10bits HDR (High Dynamic Range) access and HDMI high
resolution pass-through digital audio formats, such as LPCM 2CH, Dolby TrueHD, Dolby Digital
Plus, Dolby Atmos and DTS-HD Master audio, with audio sampling rate up to 192KHz. The
product supports HDCP 2.2 and HDCP 1.X and can be controlled via front panel buttons and
RS-232 commands.
© MuxLab Inc. 2023 4 94-001001-A/SE-001001-A
One (1) HDMI Video Scaler, 4K/60
One (1) 3pin-3.81mm Phoenix Connector (male)
Two (2) Mounting Ears
Four (4) Machine Screws (KM3*4)
One (1) 12V/1A LockingPower Supply
One (1) Power Changeover Plug (UK Standard)
One (1) Power Changeover Plug (US Standard)
One (1) Power Changeover Plug (EU Standard)
One (1) User manual (available via download)
4. Package Contents
HDMI Video Scaler, 4K/60
Notes ： Confirm that the product and accessories are all included. If not, please contact the
supplier from which you purchased the unit.

© MuxLab Inc. 2023 5 94-001001-A/SE-001001-A
5. Specifications
HDMI Video Scaler, 4K/60
Control Ports
Dimensions (WxDxH)
Weight
Input Ports
Power Supply
Power Consumption
Color
Housing
Storage temperature
Relative Humidity 20 - 90% RH (no condensation)
Operation Temperature
Warranty
Order Information
Note: It does not support HBR audio
HDMI Compliance
Video Bandwidth
Video Resolution Up to 4K/60 4:4:4
HDCP Compliance
HDMI 2.0b
HDCP 2.2/1.x
18Gbps
1 x HDMI Input [Type A, 19-pin female]
Technical
488g
1 x RS232 [3pin-3.81mm phoenix connector]
Input: AC 100 - 240V 50/60Hz
3.48W (Max)
Black
32 - 104°F / 0 - 40°C
Metal Enclosure
-4 - 140°F / -20 - 60°C
Connection
175mm[W] x 100mm[D] x 30mm[H]
2 years
500438-V2 HDMI Video Scaler, 4K/60 (UPC: 627699014387)
Color Space RGB, YCbCr4:4:4, YCbCr 4:2:2,YCbCr 4:2:0
Color Depth 8/10/12bit
Audio Formats Analog audio [3.5mm L/R]: PCM2.0
HDMI: LPCM, Dolby TrueHD, Dolby Dig Plus, Dolby Atmos, DTS-HD Master audio
SPDIF (OPTICAL): Dolby Digital, DTS 5.1, PCM2.0
ESD Protection Human body model — ±8kV (Air-gap discharge) & ±4kV (Contact discharge)
Output Ports
1 x HDMI Output [Type A, 19-pin female]
1 x Left/Right Output [RCA]
1 x Optical Output [S/PDIF]
Mechanical
Output: DC 12V/1A (US/EU standard, CE/FCC/UL certified)

3
2
© MuxLab Inc. 2023 6 94-001001-A/SE-001001-A
6. Operation Controls and Functions
6.1 Front Panel
1
Output resolution switching button.
▪ Short press the Resolution button to circularly switch the output resolution of
the HDMI OUTPUT port (Please refer to the output resolution list of “8. Video &
Audio”).
▪ Long press the Resolution button for 3 seconds to switch the output resolution
to 720P/50Hz.
No Name Function Description
▪ Short press this button to power on the device.
▪ Long press this button for 1 second to enter the standby mode.
The Power LED will light in green when the product is powered on, and red when
the product is on standby.
Power Button
Power LED
Resolution Button
HDMI Video Scaler, 4K/60
6.2 Rear Panel
1
No Name Function Description
PCM2.0 analog audio output ports.
Optical fiber digital audio output port.
Right/Left Output
2Optical Output
3HDMI Output Port HDMI signal output port, connected to HDMI display device such as TV or Monitor
with HDMI cable.
4HDMI IN Port HDMI signal input port, connected to HDMI source device such as DVD or Set-top
box with HDMI cable
5RS232 Port 3-pin phoenix connector, connected to a PC or control system for serial port
upgrade or RS-232 command control.
612VDC, 1A DC 12V/1A power input port.

1
3
2
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No EDID Mode
4K60-2.0CH
4K60-7.1CH
4K60-5.1CH
HDMI Video Scaler, 4K/60
7. EDID Settings
The User can select the following EDID modes via RS-232 commands.
No EDID Mode
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
4K30-2.0CH
4K30-5.1CH
4K30-7.1CH
1080P-2.0CH
1080P-5.1CH
1080P-7.1CH
1920x1200-2.0CH
1680x1050-2.0CH
1600x1200-2.0CH
1440x900-2.0CH
1360x768-2.0CH
1280x1024-2.0CH
1024x768-2.0CH
720P-2.0CH
AUTO
USER1
8. Video & Audio
The video scaler supports multiple resolution video input up to 3840x2160/60, and supports
multiple audio formats such as LPCM, AC3, DD+, DTS, DTS- HD, up to 7.1 channel pass through
function via HDMI cable.
The User can control the volume of audio in LPCM format.
The video scaler supports the following video output resolutions via a powerful scaling engine.
1
3
2
No Output Resolution
4096x2160p 60Hz
3840x2160p 60Hz
4096x2160p 50Hz
No
4
5
6
7
8
9
10
11
12
13
14
15
3840x2160p 50Hz
3840x2160p 30Hz
3840x2160p 25Hz
1920x1200p 60Hz RB
1920x1080p 60Hz
1920x1080p 50Hz
1360x768p 60Hz
1280x800p 60Hz
1280x720p 60Hz
1280x720p 50Hz
1024x768 60Hz
AUTO
Output Resolution

© MuxLab Inc. 2023 8 94-001001-A/SE-001001-A
9. RS-232 Command
HDMI Video Scaler, 4K/60
The product also supports RS-232 command control. Connect the RS-232 port of the product
to a PC with a 3-pin phoenix connector cable. Then open a Serial Command tool on PC to
send ASCII commands to control the product. The ASCII command list about the product is
shown below.

HDMI Video Scaler, 4K/60
© MuxLab Inc. 2023 9 94-001001-A/SE-001001-A

HDMI Video Scaler, 4K/60
© MuxLab Inc. 2023 10 94-001001-A/SE-001001-A

HDMI Video Scaler, 4K/60
© MuxLab Inc. 2023 11 94-001001-A/SE-001001-A

HDMI Video Scaler, 4K/60
500438-V2
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514-905-0589 | Toll free: 1-877-689-5228 [email protected] |
[email protected] | www.muxlab.com
10. Application Diagram
HDMI Video Scaler, 4K/60