Muztag Q10 User manual

Gas Fire Patio Heater
Q10
Instruction Manual
Please read the manual BEFORE you unpack or install the fire

2
TABLE OF CONTENTS
Warning
3
Getting Started
4
What’s Included
5
Assembly Procedures
6
Product Drawing
8
Heater Stand and Location
8
Gas Requirements
9
Leakage Test
9
Lighting Instructions
10
After Use and Storage
10
Cleaning and Maintenance
10
Troubleshooting Checklist
11
Spare Parts
12
Warranty
13
Contact
14

3
WARNING
PLEASE READ CAREFULLY THE FOLLOWING SAFETY GUIDELINES BEFORE OPERATION AND INSTALLATION
REPAIRS SHOULD ONLY BE DONE BY A QUALIFIED TECHNICIAN ONLY
Do not use this appliance for indoors, as it may cause personal injury or property damage. THIS APPLIANCE
MUST ONLY BE USED OUTDOORS.
Do not connect the heater to any gas supply until it has been fully assembled.
This outdoor heater is not intended to be installed on recreational vehicles and/or boats.
Appliance should be located on a solid surface.
Maintenance and repair should be carried out be a qualified technician.
Improper installation, adjustment, alteration can cause personal injury or property damage.
Do not attempt to alter the unit in any manner. Any modifications may be dangerous and are not permitted.
Do not store or use petroleum or other flammable vapors or liquids in or near the heater unit.
The whole gas system, hose, regulator, pilot or burner should be inspected for leaks or damage before use,
and at least annually by a qualified technician.
All leak tests should be done with a soap solution. Never use an open flame to check for leaks.
Do not use the heater until all connections have been leak tested.
Turn off the gas valve if smell of gas is detected and immediately shut off any gas supply.
Do not move heater while it is operation.
Do not move the heater until temperature has fully cooled after it has been turned off.
Control compartment, burner and circulation air passageways of the heater must be kept clean.
Frequent cleaning may be required as necessary.
All gas cylinders should be turned off when the heater is not in use.
Check the heater immediately if any of the following occurs:
The heater does not reach temperature.
The burner makes popping noises during use (a slight noise is normal when the burner is extinguished).
Smell of gas in conjunction with extreme yellow tipping of the burner flames.
The burner does not ignite or continues to go out
The gas regulator and hose assembly must be located in the cylinder cabinet where gas cylinder is installed.
Any guard or other protective device removed for servicing the heater must be replaced before further use.
Adults and children should stay away from high temperature surfaces to avoid personal injury or property
damage. WARNING: Accessible parts may be very hot.
Children should be carefully supervised at all time when they are in the area of the heater.
Clothing or other flammable materials should not be hung on the heater or placed on or near the heater.
Do not use the heater for any form of cooking.
Do not throw anything into the heater.
Do not leave the heater unattended whilst in operation.
Do not use heater in excessively windy conditions.
Do not user heater in excessively rainy conditions, as this could lead to damage to components.
Ensure the gas supply is isolate and shut off when not in use and gas control valve is in the OFF position.
Follow all instructions regarding the use of LPG and Butane bottles. Please contact your local gas supplier for
further advice if needed.
WARNING: Flames from the heater are almost invisible in direct sunlight.

4
GETTING STARTED
Please read instruction thoroughly before using the appliance.
The gas heater will arrive in one box containing the appliance with burner already installed, adjustable feet,
surrounding safety glass with brackets, valve ignition key, standard propane regulator, 60cm gas hose, glass and
lava rock fuel beds and rain cover.
Remove the appliance from packaging. Carefully place it down on the floor, keeping it upright for ease of
assembly.
Extreme care should be taken when handling the heater, to ensure the gas pipes, thermocouple lead, gas
valve or burner are not damaged or loosened in anyway.
Please note: ALL heaters have been burn tested and leak tested prior to leaving the factory. Although each
unit is cleaned, there may be the odd scorch mark around the pilot and main burner gas jets.
Specification
The gas heater is designed to work with the following gas types.
Gas Type
LPG - G31 Propane
LPG - G30 Butane
Appliance Category
I 3+
I 3+
Supply Pressure
37 mbar
28-30 mbar
Heat Input
Max. 14KW
Max. 14KW
Maximum Flow Rate
1000g/hr
981g/hr
Gas Bottle & Regulator
The appliance includes 27mm clip-on regulator with 8mm inlet and 60cm of gas hose. This has a flow rate
capacity of 1.5kg/hr and operates a supply pressure of 37mBar. It is suitable for most domestic propane gas
cylinders available at garden centres, retailers and gas suppliers.
Other regulators are available depending on the gas type and cylinder size. Please ensure that a suitable
regulator with a minimum flow rate capacity of 1.3kg/hr and relevant supply pressure is used. Please contact
your local gas supplier for further advice if needed.
The gas hose should be checked regularly to ensure it is in good condition and it is recommended that it is
replaced in accordance with standard practices.
Propane or Butane
Although the heater will work with either propane or butane, there is a difference between the two gasses.
Butane cannot be used in temperatures below 5°C, whereas propane can be used all year round. We would
recommend propane

5
WHAT’S INCLUDED
Appliance Heater
Adjustable Feet
Surrounding Safety Glass
and Brackets
Standard Propane
Regulator & 60cm Gas
Hose
Glass and Lava Rock Fuel
Beds
Rain Cover
Gas Valve Safety Ignition
Key

6
ASSEMBLY PROCEDURES
Remove the heater body and all of the parts from carton, then follow below procedures.
STEP 1 – Attach Cabinet Handle
Attach cabinet screw handle in the hole in the rear panel.
STEP 2 – Adding Glass or Lava Rock
This should be done outside.
Cover the burner with either glass or lava rock fuel beds. DO NOT tip the bag of glass or lava rock onto the burner as
the bags usually contain some fine dust which could clog the burner jets. It is better to empty the bags into a suitable
container and then place the glass or rock by hand around the burner. Make sure the area around the pilot light is kept
clear to allow air to reach.
Positioning of Glass or Lava Rock on the Burner – Keep Pilot Area Clear

7
STEP 3 – Installing Surrounding Safety Glass
Using a HEX Key fix the surrounding safety glass together with the supplied glass brackets and screws. This will need to
be done with two people. Place the safety glass around the burner area.
Note: Safety glass is optional to place around the burner but we recommend that it is fitted.
The Gas Hose
The appliance is supplied with 27mm clip-on regulator with 8mm inlet already attached which is suitable for propane.
If you want to use a different regulator type or gas type then you will need to remove the installed regulator and
replace to your requirement. To change the regulator ensure to attach the gas hose to the gas inlet connector and
secure with the hose clip. New hoses can be quite stiff and hard to push onto the inlet pipe, so soften the end of the
hose by running it under a hot tap for a few seconds. Try not to get water inside the hose.

8
PRODUCT DRAWING
HEATER STAND AND LOCATION
The heater is for outdoor use only. Always ensure that adequate ventilation is provided.
Always maintain proper clearance to combustible materials of at least 2 metres.
Do not place near to your house.
Do not place near to shed, garage or fences.
Do not place under roof covering or low overhanging trees
Do not place near to power sources or under overhanging power cables.
Heater must be placed on level firm ground. Use the adjustable feet to make level.
Never operate heater in an explosive atmosphere where petroleum or other flammable liquids and gases
are stored.

9
The Gas Hose
It’s extremely important that you DO NOT route the gas hose under the directly under burner. Do not allow the
hose to touch any part of the burner or heater. The hose should be located so that it is not subjected to undue
strain or placed where is could be damaged.
GAS REQUIREMENTS
Use propane or butane gas only.
Always use the correct pressure regulator and hose assembly suitable for the gas cylinder. Contact your local
gas supplier for further advice if needed.
Dented, rusted or damaged gas cylinders may be hazardous and should be checked by your gas supplier.
Never use a cylinder with a damaged valve connection.
Never connect an unregulated gas cylinder to the heater.
Maximum Gas Bottle Size
LEAKAGE TEST
Gas connections on the heater are leak tested at the factory prior to shipment. A complete leakage test should
be performed at the installation due to possible mishandling in shipment or excessive pressure being applied to
the heater.
Make a soap solution of one part liquid detergent and one part water. The soap solution can be applied with
a spray bottle, brush or rag. Soap bubbles will appear in case of a leak.
The heater must be checked with a full cylinder.
Make sure the safety control valve is in the ‘OFF’ position.
Turn the gas supply from the cylinder ON.
In case of a leak, turn off the gas supply. Tighten any leaking fittings, then turn the gas supply on and
recheck.
Never do leak test while smoking.

10
LIGHTING INSTRUCTIONS
Open the cabinet door and put the gas cylinder into the cabinet.
Make sure to turn the control knob clockwise to “OFF” position.
Connect the regulator to the gas bottle.
Turn the gas supply “ON” at the cylinder. Check with the use of soapy water for any gas leakage between the
cylinder and the regulator
Push down the control knob and keep pressing whilst turning anti-clockwise to the “Ignition” position (a
click will be heard), this will light the pilot.
If the click is not heard repeat this process. Note that when first connecting heater to the gas cylinder there
will be air in the gas hose or the rest of the system. Keep pressing the control valve knob for about 1 minute
to purge the air and allow gas into system.
Once the pilot burner is lit, keep the control knob pressed for 5 seconds then release it.
If the burner does not stay alight, repeat the above steps again.
Adjust the heat setting by turning the control knob to the ‘High’ or ‘Low’ position.
To shut down the heater turn the gas cylinder valve or regulator switch to the ‘OFF’ position and then turn
the control valve knob on the appliance clockwise to the ‘OFF’ position.
WARNING:
If the burner fails to ignite, turn the control valve knob ‘OFF’ (clockwise) and turn the gas cylinder valve ‘OFF’.
Wait for five minutes before attempting to relight with ignition sequence.
AFTER USE & STORAGE
Turn the control knob on the appliance clockwise to the ‘OFF’ position.
Turn the gas supply off at the cylinder.
Do not leave the area until flames have fully extinguished.
Children must not be left unattended straight after use as the appliance will still be hot for some time.
Check gas valve for tightness and damage. If damage is suspected this must be changed by a qualified
technician.
Always store gas cylinders in well ventilated areas.
Once heater has cooled down it can be moved to alternative location such as garage of shed.
Once heater has cooled down it is safe to use rain cover for protection.
CLEANING & MAINTENANCE
Ensure all cleaning is done whilst heater is turned off and fully cooled down.
Wipe surfaces with a soft, damp cloth.
Do not use any corrosive or combustible cleaning solutions.
Keep the outdoor fire covered when not in use to stop rain from blocking the burner jets.
Make sure burner is kept clean and clear of combustible materials and dirt.
Soot can build up on the glass beads, lava rocks and ceramics logs. This could block burner jets so remove
the fuel bed and wipe with damp cloth to clean soot.

11
Soot can build up on the surrounding safety glass. Carefully remove the glass from glass bracket with
relative screwdriver, wipe soot with a soft, damp cloth, then carefully replace. Two people maybe required
disassembly and reassembly of the surrounding safety glass.
Ensure the condition of gas hose is suitable and shows no signs of cracking or general wear & tear.
It is advised to get the appliance check by a qualified technician every 3 years.
If the burner jets do get blocked by soot or other dirt then remove the fuel bed and use a pin or paperclip.
Ensure the burner is switched
Follow the above maintenance steps on a regular basis.
TROUBLESHOOTING CHECKLIST
Pilot will not light or stay on
•Ensure gas supply is turned on and cylinder is not empty.
•Press ignition button several times. Ensure to keep the main gas lever pressed in for at least 10 seconds.
•If the ignition button stays stuck in then lubricate with WD40 whilst the heater is not lit.
•Keep trying as air can get trapped in pipes and can take some time to purge all the air out of the system.
•Check that glass or lava rocks or other debris are not covering the pilot.
•Check to see if any connections are loose and tighten if required.
•Check to see if there is a leak in the gas hose. Replace if required.
•Try lighting the pilot with a match or lighter if the spark electrode is wet or damaged.
Burner will not light
When the pilot is lit, there should be no reason the main burner would not light.
•If the pilot is lit but the burner does not light check if too much glass or lava rock is around pilot assembly.
This could block the pilot light from igniting the main burner.
•If the pilot is lit but the burner does not light there could be damage to the control valve. This would need
replacing by a qualified technician.
•If the pilot is not lit the flame failure device has cut off the gas supply. Wait 3 minutes, then try relighting the
pilot.
Main Burner suddenly goes out.
•If the pilot is extinguished for any reason (sudden gust of wind or it started raining) then the main gas supply
would automatically cut off.
•Turn the control lever to the ‘OFF’ position, and leave for 3 minutes before relighting the pilot.
•Once the pilot is lit the main burner will work.
•The gas cylinder maybe empty. If so, replace the cylinder with a full one.

12
SPARE PARTS
GFOSP005
Gas Control Valve & Oxypilot Kit
GFOSP004
Propane 27mm Clip-On Regulator 37mBar
GFOSP003
60mm Gas Hose
GFOSP002
Gas Valve Safety Ignition Key
GFOSP001
Adjustable Feet Set
GFOSPGFB6.8
Glass Fuel Bed 6.8kg
GFOSPLFB2.2
Lava Rock Fuel Bed 2.2kg
GFOSPSG700*180
Surrounding Safety Glass 700*180*5mm
GFOSPSG300*180
Surrounding Safety Glass 300*180*5mm
GFOSPRC003
Q10 Rain Cover

13
WARRANTY
To validate this manufacturer’s warranty, you must return the enclosed registration card.
All gas heaters delivered to a UK mainland address are covered by our 12 month limited warranty. Should you have any
problems, please use the contact details at the back of this manual. Please quote your invoice number and serial number,
which can be found on the label on the back side of door. Also, if purchased through a dealer or installer, provide name their
name and contact details.
Muztag Outdoor Fires Ltd make every effort to ensure all heaters leaving the factory are in perfect working order. Every
heater is burn tested and leak test in accordance to CE Regulations.
To return your heater, you must first obtain a returns number. Goods returned without a valid returns number will be
rejected.
1. The warranty protects the heater for the end user against defects in materials and workmanship for the period of one
year, which begins on the date of purchase by the customer.
2. Under the warranty the end user is responsible for the cost of packaging and shipping the unit to us. We are not liable if
the machine is improperly packed resulting in damage during transit. Please retain all original packaging together with
manuals, as this will assist in returning the product in the correct packaging.
3. We will rectify the fault within a reasonable amount of time from the point of receipt at our factory.
4. The warranty covers only those defects which arise as a result of normal use of product, and do not apply to any:
Improper & inadequate maintenance or modification. Repairs carried out by non-qualified technician. Damage caused by
improper handling or installation. Operation outside the product specifications. Physical damage, accidental damage,
neglect, or user abuse. Normal wear and tear.
5. If there is no fault found or the problem has been caused by third party installer, user error or physical damage and any of
the reasons stated in section 4, a no fault found charge may be applied, you will be emailed and phoned to confirm this
charge within 7 days of the item being tested, you will also be charged return carriage for return of your goods.
6. The warranty applies to the original owner of the heater and is non transferable.
7. We reserve the right to repair or replace any faulty components. Faulty goods may be replaced with factory-refurbished
products.
8. The warranty is void if, there is any attempt made to repair the system by a non-qualified technician third party, or if the
system is inadequately or improperly maintained or modified All repairs and replacements will carry a 90 days warranty
or the original warranty balance, whichever is greater.
9. We reserve the right to replace discontinued products that are still under warranty with the nearest equivalent
specification product.
10. This document is not proof of purchase or proof of warranty,
Non-Faulty Returns Conditions
For non-faulty returns purchased directly from Muztag Outdoor Fires Ltd, please contact us for a returns number. All
non-faulty returns must be returned within one month of purchase. They must be returned undamaged in their original
undamaged packaging, along with all accessories and manuals etc. If any returned item is damaged or parts missing,
including the original packaging and manuals etc, we reserve the right to charge a 15% restocking fee. Goods returned after
one month of purchase will be liable for a 15% restocking fee. Any goods found to be damaged upon receipt at our factory,
may be subject to a repair fee of up to 50%.
Goods Damaged in Transit
If goods are visibly damaged on receipt, it's important to sign for the goods as damaged on arrival with the courier and then
contact us immediately.

14
CONTACT
Muztag Outdoor Fires Ltd.
Address: PO Box 318, Torquay, TQ1 9HR
Tel: +(0)1803 428260
Email: sales@muztagoutdoorfires.co.uk
www.muztagoutdoorfires.co.uk
Serial Number: S/N _______________________
Table of contents
Popular Patio Heater manuals by other brands

BlueRhino
BlueRhino Endless Summer 92000 owner's manual

Firesense
Firesense 1902415 Assembly / care & use instructions

PartySpace
PartySpace MAGMA manual

Hortus
Hortus Golden tube THH15 instructions

Sahara
Sahara 4kwStainlessSteel Assembly & user instructions

Endless Summer
Endless Summer EWTR850SP owner's manual