Myenergi zappi User manual

Smart Charging Regulations
Quick Reference Guide for Installers

Helping to
manage Britain’s
energy grid
is compliant with the UK Government’s (Smart Charge
Points) Regulations 2021, required by 30th June 2022. This
means has intelligent features that help to manage the
demand on the energy grid.
The new smart charging regulations are a huge, positive
forward-step by the UK Government in preparing our homes
for a smart, connected and democratized energy system –
essential tools in driving-down emissions – and a core reason
why exists.
However, we appreciate that any new regulations have the
potential to be very daunting for customers – is
committed to making sure they’re no cause for concern.
This quick start guide will help you explain the new features to
customers and how they can adjust them to meet their needs.
Thanks for choosing #happizappi

Small changes
make a big
impact
The new regulations are focused around when an electric vehicle is
charged. The aim of the regulations is to prevent everyone
charging at the same time (such as tea time).
Two features of , Smart Scheduling and Randomised Delay,
will help customers make small changes that can have a big impact.
Electricity in off-peak periods is typically greener and sometimes
even cheaper, so small changes really do make the difference!
Randomised Delay prevents everyone starting charging at the
same time (For example, if lots of people have set a schedule to
match their electricity tariff). This means will randomly wait
up to 10 minutes after the scheduled charge time or boost.
A similar random delay will occur at the end of a scheduled boost,
so charging may last a few minutes longer than expected. This is to
prevent every EV charger stopping at the same time.
Randomised Delay does not apply when charging from surplus self-
generation (such as Solar or Wind). Customers can override these
features at anytime on or in the .

Handy
features that put
you in control
Smart Scheduling (Default off-peak charging): To comply with the
smart charging regulations, will be set to charge in off-peak
hours by default (00:00—08:00). Customers can change their
schedule in the or under ‘charge settings’ in the
menu.
Randomised Delay: may wait up to 10 minutes before
starting to charge. This is to help balance the energy grid.
Customers can override this on by pressing the ‘+’ button.
The delay decided by is purely random and calculated at the
start of each charging session, sometimes it might be a few
seconds, other times it could be up to 10 minutes. The Randomised
Delay will also happen at the end of a scheduled boost.
will tell you on the display and in the if either
feature is active.

Charge on
schedule
Customers can adjust their smart charging schedule in the
helps customers charge to their schedule.
For example, if your customer has an electricity tariff that is
cheaper at different time periods, they can set a schedule to help
them save money.
In ECO or ECO+ modes, customers can still use their surplus
solar or wind generation, regardless of the schedule set. If they
need to charge straight away, they can override the schedule by
selecting a manual boost in the .
If your customer prefers to charge when they like, they can also
delete the default off-peak schedule on the or in the
will then start charging as soon as they
plug in, when using Fast Mode.
The Randomised Delay will still apply, so there will be a delay of
up to 10 minutes, before the EV starts charging (unless you
choose to override the delay and charge straight away).

Compliance in
1, 2, 3...
We’ve made it simple for installers to setup for the new smart
charging regulations that come into force on 30th June 2022.
As an installer, you’ll notice some changes as part of the
commissioning of from devices shipped by us after the 25th
May 2022.
On rst boot, will ask you if the charger is to be installed in a
region affected by the regulations (England, Scotland or Wales).
will be setup in ECO+ mode by default. It’s as simple as that.
The charger will activate compliance features, (Randomised Delay
and Off-Peak Charging) if required.
You can identify if your is compliant with the regulations, by
looking for the label on the outer packaging marked - “Compliant
with The Electric Vehicles (Smart Charge Points) Regulations 2021”.
Important: The new regulations mean it’s important that an EV charger is connected
to the internet, if installed on or after 30th June 2022. Please ensure you connect
by WiFi or Ethernet, during the commissioning process. You can nd out how to
do this here: https://myenergi.com/wp-content/uploads/2022/04/VHub-WiFi-
Module-Insert-V1.2.0.pdf
Note: In preparation for the smart charging regulations, we’ve already started to ship
units with a new rmware version. On rst setup, manufactured before 30th
June 2022 will also ask if the date is greater than 29th June 2022. This is so you can
be condent that units currently shipped after 25th May 2022 will be compliant, if
installed on or after 30th June 2022.

The
gives you
more
We recommend setting up the , to give your
customers the best experience.
By setting up the , your customers can control and
adjust the smart charging regulations settings at any time.
Customers can choose their own schedule, and get up to date
information on when their vehicle is expected to charge.
In , customers can get 13 months of charging history,
which they can download in CSV or Excel format.

keeps you
informed
The and will let customers know when
Randomised Delay is active, and when their vehicle will start
charging. If they’re in a hurry, they can override the delay by
pressing ‘charge now’.
Customers can also override Randomised Delay on the
screen. Randomised Delay reactivates each time a customer
starts a new charging session, it cannot be permanently disabled.
Customers will also see the next charging schedule, this is when
will allow the customer’s EV to charge at full power, using
electricity from the grid. You can help set up your customers by
advising them to download the from the Google
Play or Apple App Store.
Google Play and the Google Play logo are trademarks of Google LLC. The Apple logo and App Store are trademarks
of Apple Inc.

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Way, Stallingborough, Grimsby, DN41 8FF