NAIM ND5 XS 2 General instructions

This is your guide to updating the rmware on your Naim streaming product.
Please ensure that you read this document carefully before beginning the update
process and keep it to hand for reference throughout.
What’s new in version 4.4?
TIDAL Integration
The popular lossless streaming service is now available natively from all
Naim streaming products (requires latest Naim app for iOS or Android). All
compatible Naim streaming product owners may claim a free 90 day trial to
get started with TIDAL.
Update to Clock and Alarm feature
You may now set your product to adjust for DST (Daylight Saving Time)
automatically or manually adjust time.
Other bug xes
The new update includes a host of other small bug xes and improvements.
For a full list of changes, details on the compatiblity of older products and how
to claim your free three month trial with TIDAL please visit the Naim website
from the link below.
> Discover more
Naim Streaming Products
Firmware Version 4.4 Update Guide (Using Mac)

Naim Streamer Update Guide (Mac)
To carry out the update you will need an Apple Mac running OS X 10.7 Lion or later, with either
an OSX supported USB to RS232 adapter or USB to Mini-USB B cable depending on device being
updated. If you are using a MacBook, ensure that it is connected to mains power throughout the
update.
The streamer to be updated must be switched on, working correctly and connected to the Internet
and a USB port on your computer throughout the update. If you have not done so already, please
download the appropriate rmware updater from: https://www.naimaudio.com/updates
Before we start...
Connection Types
The rear of your product will have either:
1) A 9-Pin D-Type RS-232 upgrade connector which will look like this:
In which case you will require a USB to RS232 adapter which is supported by your version of OSX.
We recommend products using either “FTDI” or “Prolic” chipsets for reliability. You should install
the USB to RS232 adapter in accordance with the suppliers / manufacturers instructions.
2) A mini-USB B upgrade connector which will look like this:
In which case you will require a fully wired USB A to Mini-USB B cable (“Charging Only” cables
cannot be used as they are not wired for data transfer) and you will need to install the following
driver.
http://www.silabs.com/Support%20Documents/Software/Mac_OSX_VCP_Driver.zip
IMPORTANT: If you are using a laptop, ensure that it is connected to mains power throughout the
update.

Naim Streamer Update Guide (Mac)
1.0 Checking for correct driver
installation.
Before beginning the update process
you should check that the USB driver
has been properly installed.
If you are using a USB to RS232
adapter then the driver will show up
without the streamer connected and
powered up, if you are using a USB
to Mini-USB B lead then the streamer
will need to be connected to your
computer and powered on for the
driver to be visible.
To check to see if the Com ports are
correctly installed go to the top left
of your desktop window, click on the
Apple logo and select About This
Mac.
On the next window select More
Info…

Naim Streamer Update Guide (Mac)
Select System Report… on the Overview
window.
Under Hardware > USB you will nd
the list of USB serial coms that the Mac
recognises (see below).
If you are using a USB to Mini-USB B
cable then the driver will be listed as
CP2101 USB to UART Bridge controller
(and in the Streamer Updater it will be
listed as SLAB_USBtoUART). If it does not
do so then please contact your dealer or
Naim Audio to resolve.
If you are using a USB to RS232 adapter it
should show up as USB Serial Converter
(and in the Streamer Updater it will
be listed with the serial number e.g.
usbserial-FTFVLW91). If it does not do so
then please contact the supplier of your
USB to RS232 adapter to resolve.

Naim Streamer Update Guide (Mac)
2.0 Uninstalling previous versions
PLEASE NOTE : It is strongly
advised to uninstall any previous
Streamer Updaters you may have on
your computer.
To uninstall an existing Streamer
Updater, open up the Finder window,
go to Applications and nd Naim
Streamer Updater.
Then drag and drop the Naim
Streamer Updater into Trash.
Double click on Trash to open the
Trash window. You will see the
Naim Streamer Updater listed. Press
Empty to clear the updater from
Trash.
You are now ready to install the new
version of Naim Streamer Updater.

Naim Streamer Update Guide (Mac)
3.0 Streamer Updater installation
Extract and open
NaimStreamerUpdater_mac_
app_4.1.000-1.1.17.dmg
A window appears showing the
Naim logo and the Applications
folder.
Drag and drop the Naim Logo into
the Applications folder.
The Streamer Updater will now be
installed to your Applications folder.
4.0 Switch o sleep mode
PLEASE NOTE : Before starting
the upgrade, please change your
computers settings so that the Mac
does not go into sleep mode during
the update.
To adjust the sleep mode options
on your Mac, you will need to go
to System Preferences and select
Energy Saver.
In the next window, with Battery tab
selected, adjust the Computer Sleep
time to Never.

Naim Streamer Update Guide (Mac)
5.0 Updating your product
Now double click on the Streamer
Updater located in your applications
folder.
At the Welcome page, read through
the information carefully and select
Next to continue. Please ensure
that the product is connected to
the same network as your Mac via a
wired connection.
If using a wireless connection, nd
and make a note of your products IP
address. This is found by selecting
List > Factory Settings > System
Status > IP.
From the initial application splash
screen click “Next” to continue.
Select, using the drop down menu,
the COM/RS232 port required.
Turn o the Naim streamer, leave
it powered o for thirty seconds,
then turn it on again and press Next
within 60 seconds to continue, the
updater application will wait for the
Naim streamer to become ready
before starting the update.

Naim Streamer Update Guide (Mac)
Once the unit has been discovered,
select from the drop down menu
the required rmware version (and
language) and click Update.
WARNING : DO NOT SWITCH OFF
THE UNIT OR ABORT THE UPDATE
UNTIL IT HAS FINISHED
The Streamer updater will update
the devices ARM code.
This process will take several
minutes and you will see the ‘Lines
Sent” indication counting rapidly. If
you see any “Retries” being indicated
then you may have a faulty USB to
RS232 adapter or USB to Mini-USB B
cable.

Naim Streamer Update Guide (Mac)
While the update is in progress
the front panel will say ‘Firmware
Upgrade’. Once complete the
product will reboot and continue
with the update.
If the device requires it, the Streamer
Updater will then update the DSP
Bootloader. The front panel will say
‘DSP Update’. Again, once complete
the product will reboot and continue
with the update.
If the device requires it, the Streamer
Updater will update DSP app.
The front panel will say ‘DSPDAC
update’. Once complete the product
will reboot and continue with the
update.

Naim Streamer Update Guide (Mac)
The Streamer Updater will then
update the Streaming code. The
front panel will say ‘Streamer
Update’.
Once the update is complete then you
should perform a Factory Reset of your
Streamer – This can be done from the IR
remote using the Tools -> Factory Settings
-> Reset All Settings menu option.

Naim Streamer Update Guide (PC)
If any part of the update fails, please make note of the updater
messages regarding the problem found and contact Naim Customer
Service on [phone].
Taking a camera phone shot or screenshot of any updater error
message may also be helpful and may be emailed to Naim to assist
with any issues.
If you have any queries about any part of the update process, please
call Naim Customer Service on [phone]