Nanoptix PayCheck 2 User manual

Owner's Manual
First Edition: December 2002
Last Revision: November 2010

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Legal Notices
Disclaimer
Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales
representative for information that is applicable and current. Nanoptix Inc. reserves the right to
improve products as new technology, components, software, and firmware become available.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose without the express written permission of Nanoptix Inc.
Copyright
Copyright 2003 by Nanoptix Inc.
Dieppe, New Brunswick Canada
All rights reserved
Printed in Canada
Confidential, Unpublished
Property of Nanoptix Inc.
Trademarks
Epson is registered trademark of Epson Corporation.
Windows is registered trademark of Microsoft Corporation.
Nanoptix is a trademark. Other trademarks and registered trademarks are the property of their
respective holders.
Federal Communications Commission (FCC)
Radio Frequency Interference Statement
Warning
Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
Information to the User
This equipment must be installed and used in strict accordance with the manufacturer's
instructions. However, there is no guarantee that interference to radio communications will not
occur in a particular commercial installation. If this equipment does cause interference, which can
be determined by turning the equipment off and on, the user is encouraged to contact Nanoptix
Inc. immediately.
Nanoptix Inc. is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables and
equipment other than those specified by Nanoptix Inc. The correction of interferences caused by

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such unauthorized modification, substitution or attachment will be the responsibility of the user.
In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you
must use the power supply, power cord, and interface cable which were shipped with this product
or which meet the following parameters:
Power Supply
UL Listed power supply with standard 60Hz-50Hz, 100-240VAC input and 24VDC output
equipped with AC line filtering, over-current and short-circuit protection.
Use of this product with a power supply other than the Nanoptix Inc. power supply will require you
to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification.
Communication Interface Cable
An approved Nanoptix interface cable must be used with this product. Use of a cable other than
Nanoptix approved product will require that you test the cable with the Nanoptix Inc. printer and
your system for FCC and CE mark certification.
Power Cord
A UL listed, detachable power cord must be used. A power cord with Type SVT marking must be
used. For applications outside the North America, power cords that meet the particular country’s
certification and application requirements should be used.
Use of a power cord other than described here may result in a violation of safety certifications
that is in force in the country of use.
Industry Canada (IC)
Radio Frequency Interference Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.

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Revision History
Date Changes Author
22/11/2001 Document Created Denis Daigle
15/07/2003 Corrections to text Denis Daigle
15/01/2004 Corrections, added FX chipset option P.Chiasson
01/03/2005 Added hot swappable option P.Chiasson
15/11/2005 Revised for Paycheck II P.Chiasson
15/11/2010 Revised protocol description G. Robichaud

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Table of Contents
Revision History.............................................................................. iii
1. About the Printer..................................................................... 1
1.1 Description of Printer ...................................................................................1
1.2 General specifications..................................................................................2
1.3 Printer Controls.............................................................................................3
Printer Reset (Service use only).............................................................................................. 3
Paper Feed Button................................................................................................................... 3
LED.......................................................................................................................................... 4
1.4 Changing Paper ............................................................................................5
1.5 Testing the Printer........................................................................................6
1.6 Troubleshooting the Printer.........................................................................7
Troubleshooting with LED........................................................................................................7
Printing Problems .................................................................................................................... 7
Printer Does Not Work............................................................................................................. 8
2. Media and Supplies Guide...................................................... 8
2.1 Media Specifications ....................................................................................8
2.2 Ordering Thermal Paper...............................................................................8
2.3 Ordering Miscellaneous Supplies .............................................................11
Power Supply and Power Cord.............................................................................................. 11
Ordering Communication Cables........................................................................................... 11
Communication Cables Pin-Out ............................................................................................ 11
APPENDIX A: Mechanical Drawings............................................. 13

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Figures
FIGURE 1: NANOPTIX PAYCHECK PRINTER .................................................. 1
FIGURE 2: PRINTER RESET ......................................................................... 3
FIGURE 3: PAPER FEED BUTTON................................................................. 3
FIGURE 4: LEDS POSITION.......................................................................... 4
FIGURE 5: LOADING PAPER ........................................................................ 5
FIGURE 6: TEST TICKET.............................................................................. 6
FIGURE 7: MECHANICAL DIMENSIONS........................................................ 14

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Tables
TABLE 1: SPECIFICATION............................................................................ 2
TABLE 2: TROUBLESHOOTING WITH LED..................................................... 7
TABLE 3: TROUBLESHOOTING PRINTING PROBLEMS .................................... 7
TABLE 4: PRINTER DOES NOT WORK.......................................................... 8
TABLE 5: ORDERING THERMAL PAPER ........................................................ 8
TABLE 6: PART NUMBERS ........................................................................ 11
TABLE 7: COMMUNICATION CABLES PART NUMBERS................................. 11
TABLE 8: RS-232 SERIAL INTERFACE PIN-OUT......................................... 11
TABLE 9: PINOUT AND SIGNALS OF FRONT MOLEX (FOR BEZEL)................. 12

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1.About the Printer
1.1 Description of Printer
The Nanoptix Paycheck II Printer, also known as Triton, is extremely fast, quiet, and very reliable.
With thermal printing technology, there is no ribbon cassette to change, and paper loading is
extremely simple. The printer is small enough to fit almost anywhere and is easy to use with the
ticket exiting from the front.
Figure 1: Nanoptix Paycheck Printer

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1.2 General specifications
Print Method Direct Thermal
Resolution 8 dot/mm (203 dpi)
Print Width 64mm
Paper Width 65mm
Cartridge Size 200, 400, 800
Operating Temperature 0 to 50 C
Storage Temperature -40 C to +65 C
Operating Relative Humidity 5% to 90% RH at 50C (non-condensing)
Communication Interface Options Serial and USB
Memory/Firmware 1 Mbit of SRAM, 2 Mbit of flash and16Kbit of
EEPROM
Resident Character Sets Arial Bold (6 sizes)
Note: Other Character sets can be
programmed quickly
Integrated Bar Codes UPC-A, UPC-E, interleaved 2 of 5, 3 of 9,
Code 128, EAN 8, EAN 13.
Note: Other Bar Codes can be programmed
quickly
Speed Up to 125 mm/second
Sensors •Paper in
•Tray open
•Top of form
•Paper low
Human Interface Drop-in paper loading, status LED, paper feed
button
Dimensions 113mm width x 67mm height x 286mm depth
Weight 2.3 Kg
Immunity EN 55024
Information Technology Equipment
Emission Standards United States - FCC Part 15 Subpart A
Canada - Industry Canada ICES-003
Europe – EN 55022
Class A emissions
Information Technology Equipment
Table 1: Specification

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1.3 Printer Controls
Printer Reset (Service use only)
To reset the printer, simply unplug and plug the cable. Once plugged in, the printer goes through a
startup routine and resets itself.
Figure 2: Printer Reset
Paper Feed Button
Use the Paper Feed Button to advance the paper. The paper will automatically feed. Tear off the
form that has been fed and the printer will be ready to print on a full form.
Paper Feed
Figure 3: Paper Feed Button

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LED
The LED on the main controller board shows the printer status. Please refer to section 1.7 for LED
status and troubleshooting with LED. An external LED can be connected through the front 3-pin
Molex connector. The pin-out is described in section 2.3.
Error LED Status LED
(RED) (GREEN)
Figure 4: LEDs position

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1.4 Changing Paper
Change the paper when the paper is low or out.
Caution: Do not operate the printer or host computer if the printer runs out of paper. The printer will
not operate without paper, but it may continue to accept data from the host computer. Because the
printer cannot print any transactions, the data may be lost.
Load a stack of tickets into the printer. The maximum stack that will fit in the ticket cartridge is 200,
400 or 800 tickets depending on the cartridge option that was purchased with your printer.
Pull open drawer to fully Drop ticket stack into ticket
open position. cartridge in the orientation indicated on the
label in the bottom of the cartridge.
Feed ticket into printer mechanism Paper will feed automatically;
until resistance is felt. ticket is ready to print.
Figure 5: Loading Paper
CD
AB

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1.5 Testing the Printer
Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to
judge the printing quality.
Figure 6: Test Ticket
To print the test ticket, power-on the printer while pressing and holding the Paper Feed Button for
approximately 3 seconds. A test ticket similar to above will be printed approximately 5 seconds
after. Press the paper feed button once more and the ticket will feed. Pressing the button again will
result in blank tickets.
Model: TRITON-1
Firmware: TRT-2.4 1 J-61AU
COMMUNICATION
Interface: Serial
Baud: 19200
Data Bits: 8
Parity: NONE
Handshaking: NONE
Print mode: NTL
Aux Port: Disabled
PRINT CONTROL
Darkness Control: -15%
Voltage: 23.9 Volts
Temperature: 21 Celcius
Speed: 4.0 IPS
Black Bar Index: Right
SYSTEM RESOURCES
FLASH -Used: 48110
-Free: 17425
LIBRARY INVENTORY
Templates:
0,1,2,3,4,5,6,7,8,9,A,B
Print Regions:
1,2,3,4,5,6,7,8,h,9,A,B,C,D,E,F,G,I,J,K,L,N,O,P,Q,R,
S,T,U,Z,X,a,b,c,d,e,f,g,i,j,k,l,m,n,o,p,q,
Graphics: None
Fonts: 0,2,3,4,5,7,8,15
MANUFACTURING INFORMATION
Printer ID: N000024
Date Code: 07D20B14
PWM Setting: 7F7F7F7FFFFFFF
A to D: DE7AA400FD000000
Status: C21-2.41G-40-40-40-40-40-P

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1.6 Troubleshooting the Printer
The printer is simple and generally trouble-free, but from time to time problems
may occur. Follow these procedures to determine the cause and resolution of any
problems the printer may be having. If the procedures in this section do not correct the
problem, contact a service representative.
Troubleshooting with LED
Status LED (red) Error LED (green) Condition
OFF ON Paper Out
OFF MED BLINK Temperature Error
OFF SLOW BLINK Voltage Error
ON FAST BLINK Print Head Error
ON FAST BLINK Missing Black Index Mark
ON FAST BLINK Paper Jam
Table 2: Troubleshooting with LED
Printing Problems
Problem Possible Causes What to Do
Receipt does not come
out all the way. Paper is jammed. Open the tray and clear any jammed paper.
Printer starts to print,
but stops while the
receipt is being printed.
Paper is jammed. Open the tray and
clear any jammed paper.
Paper tickets loaded
incorrectly. Check that the paper is loaded properly.
Use recommended
thermal receipt paper.
Print is light or spotty. Thermal printhead is
dirty. Clean printhead at
recommended intervals.
Vertical column of print
is missing. Change the paper stack to make sure the thermal
coating is not the
source. If it does not
solve the problem, it
could indicates a
problem with the printer
electronics.
Contact your authorized
service representative.
One side or portion of
ticket has not been
printed
Change the paper stack
to make sure the thermal
coating is not the
source. If it does not
solve the problem, it
could indicates a
problem with the printer
electronics.
Contact service
representative.
Table 3: Troubleshooting Printing Problems

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Printer Does Not Work
Problem Possible Causes What to Do
Check that printer cables
is properly connected on
both ends.
Printer not plugged in. Check that the host or
power supply is getting
power.
Printer Does Not
Function When Turned
On.
Tray not fully
closed. Close the tray.
Table 4: Printer Does Not Work
2.Media and Supplies Guide
2.1 Media Specifications
The printer requires qualified thermal paper with the following specifications:
2.1.1 – Ticket dimensions shall be 65+/- 1mm (2.56 in +/- .040”) x 156 +/-1 mm (6.14 +/- 0.040”)
2.1.2 – Paper stock shall be furnished in bulk stacks of 200, 400, 600 or 800 tickets.
2.1.3 – Tickets shall be attached (chained) to one another at 156mm intervals and supplied in “fan-
folded” format
2.1.4 – Attachment between tickets shall be made with perforations across the paper width (65mm).
2.1.5 – The perforations shall also define the fold point in the paper stock.
2.1.6 – Perforation (burst) strength, or pull force, shall be 1.3+/- 0.4 lbs (0.59 +/-0.18 Kg)
2.2 Ordering Thermal Paper
We recommend the following paper grade produced by Appleton and Kanzaki Specialty Papers.
There are a number of paper converters qualified to supply this paper, provided the stacks are from
these recommended grades.
Manufacturer Numbers Nanoptix part no Paper Grade
Appleton Papers Tel:[phone]
100505-3024 (200 stack)
100505-3025 (400 stack)
100505-3026 (600 stack)
100505-3027 (800 stack)
Royale 700-4.5
Kanzaki Specialty
Papers
(USA)
Tel:[phone]
Fax: 413-731-
8864
100505-3012 (200 stack)
100505-3013 (400 stack)
100505-3014 (600 stack)
100505-3015 (800 stack)
TO-381-N
Table 5: Ordering Thermal Paper
We would be happy to provide a quote for qualifying additional grades not listed above.

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2.3 Ordering Miscellaneous Supplies
Power Supply and Power Cord
Contact your sales representative to order the power supply listed in
the table.
Part Part Number
Power Supply (24VDC, 2.5A max., 60W) 100600-0001
Power cord (North American) 102080-0013
Power cord (continental Europe) 102080-0014
Table 6: Part Numbers
Ordering Communication Cables
Contact your sales representative to order the communication cables listed in the table.
The numbers are for reference only. Suppliers may use other numbers.
Part Part Number
RS232 communication cable (12 pin Molex to DB-9) 101101-00
Table 7: Communication Cables Part Numbers
Communication Cables Pin-Out
The tables below detail the connection pin-out for the Serial interface (12-pin Molex) on the printer
side.
Pin Signal Name Printer I/O Host I/O Printer Function
1 24V Power Input n/a Power Input
2 PRT_RS232_TXD Output Input Data transmit
3 PRT_RS232_RXD Input Output Data receive
4 n/a No connect n/a None
5 Signal Ground Signal Ground Signal Ground Signal Ground
6 RS232_DSR 4K7 pull up to 24V Input Printer Ready
7 n/a No connect n/a none
8 PRT_RS232_RTS
(host CTS) Output Input Handshake
9 Bezel_pwm 24V Output n/a Bezel driver
10 Signal Ground Signal Ground Signal Ground Signal Ground
11 Signal Ground Signal Ground Signal Ground Signal Ground
12 24V Power Input n/a Power Input
Shell Frame Ground Frame Ground Frame Ground Shield
Table 8: RS-232 Serial Interface Pin-Out

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The tables below detail the connection pin-out for the front Bezel Connector (3-pin Molex).
Pin Signal Printer I/O
1 Bezel PWM Output
2 24VDC Output
3 GND GND
Table 9: Pinout and signals of Front Molex (for Bezel)

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APPENDIX A: Mechanical Drawings
Side View
Bottom View
(Max screw protrusion
inside printer: 6mm)