Nanoptix SPILL PROOF User manual

SPILL PROOF ●SPILL PROOF CUTS
Service Manual
First Edition: August 2002
Last Revision: December 2015
Document # 720003-0000

Document # 720003-0000
December 2015 2
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Legal Notices
Disclaimer
Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales
representative for information that is applicable and current. Nanoptix Inc. reserves the right to
improve products as new technology, components, software and firmware become available.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose without the express written permission of Nanoptix Inc.
Copyright
Copyright 2008 by Nanoptix Inc.
Dieppe, New Brunswick Canada
All rights reserved
Printed in Canada
Confidential, Unpublished
Property Of. Nanoptix Inc.
Trademarks
Epson is registered trademark of Epson Corporation.
Windows is registered trademark of Microsoft Corporation.
NANOPTIX is a trademark. Other trademarks and registered trademarks are the property of their
respective holders.
Federal Communications Commission (FCC)
Radio Frequency Interference Statement
Warning
Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

Document # 720003-0000
December 2015 3
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Information to the User
This equipment must be installed and used in strict accordance with the manufacturer's
instructions. However, there is no guarantee that interference to radio communications will not
occur in a particular commercial installation. If this equipment does cause interference, which can
be determined by turning the equipment off and on, the user is encouraged to contact NANOPTIX
Inc. immediately.
Nanoptix Inc. is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables and
equipment other than those specified by Nanoptix Inc. The correction of interferences caused by
such unauthorized modification, substitution or attachment will be the responsibility of the user.
In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you
must use the power supply, power cord, and interface cable, which was shipped with this product
or which meet the following parameters:
Power Supply
UL Listed power supply with standard 60Hz-50Hz, 100-240VAC input and 24VDC output equipped
with AC line filtering, over-current and short-circuit protection.
Use of this product with a power supply other than the Nanoptix Inc. power supply will require you
to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification.
Communication Interface Cable
An approved Nanoptix interface cable must be used with this product. Use of a cable other than
Nanoptix approved product will require that you test the cable with the Nanoptix Inc. printer and
your system for FCC and CE mark certification.
Power Cord
A UL listed, detachable power cord must be used. A power cord with Type SVT marking must be
used. For applications outside the North America, power cords that meet the particular country’s
certification and application requirements should be used.
Use of a power cord other than described here may result in a violation of safety certifications that
is in force in the country of use.
Industry Canada (IC)
Radio Frequency Interference Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.

Document # 720003-0000
December 2015 4
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Table of Contents
Table of Contents ........................................................................................... 4
1About the printer......................................................................................... 8
Description of printer....................................................................................................8
General...........................................................................................................................9
Printer Interface Ports ................................................................................................11
Spill Proof ................................................................................................................................ 11
Spill Proof Cuts........................................................................................................................ 12
2.Printer controls ......................................................................................... 13
Paper Loading.............................................................................................................13
Spill Proof ................................................................................................................................ 13
Spill Proof Cuts........................................................................................................................ 15
Resetting Printer.........................................................................................................17
Spill Proof ................................................................................................................................ 17
Spill Proof Cuts........................................................................................................................ 17
Paper Feed Button......................................................................................................18
Spill Proof ................................................................................................................................ 18
Spill Proof Cuts........................................................................................................................ 18
Status LED...................................................................................................................19
Spill Proof ................................................................................................................................ 19
Spill Proof Cuts........................................................................................................................ 20
Testing the Printer ......................................................................................................21
3Troubleshooting the Printer..................................................................... 22
Pin designation of Communication Interfaces.........................................................22
RS-232 (DB-9) receptacle ....................................................................................................... 22
RS-232 (DB-9) plug................................................................................................................. 22
RS-232 / RS-485 (DB-15) Receptacle .................................................................................... 23
Cash Drawer (RJ-25) Modular Jack (Non-Telecom)............................................................... 23
RS-232 (DB-25) receptacle ..................................................................................................... 24
Sensors an Switches..................................................................................................25
Printing Problems.......................................................................................................26
Printer Does Not Work................................................................................................26
Connector Layout, Main Controller PCB ..................................................................27
PCB – Spill Proof..................................................................................................................... 27
4Media and Supplies Guide ....................................................................... 28
Thermal Paper Specifications....................................................................................28

Document # 720003-0000
December 2015 5
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Spill Proof Printer..................................................................................................................... 28
Spill Proof Cuts Printer ............................................................................................................ 28
Ordering Thermal Paper.............................................................................................29
Ordering Miscellaneous Supplies .............................................................................30
Ordering Power Supply and Power Cord ................................................................................ 30
Ordering Communication Cables ............................................................................................ 30
5Mechanical Drawings................................................................................ 31
6Spare parts replacement instructions..................................................... 33
Spill Proof....................................................................................................................33
Instruction SP-A: Removal of the top shell.............................................................33
Instruction SP-B: Removal of the main PCB...........................................................34
Instruction SP-C: Removal of printing mechanism................................................34
Spill Proof Cuts...........................................................................................................36
Instruction SPC-A: Removal of the top shell...........................................................36
Instruction SPC-B: Removal of Daughter PCB .......................................................37
Instruction SPC-C: Removal of the main PCB ........................................................37
7Printer Cleaning Instructions................................................................... 38
8Service & Support..................................................................................... 41
Returning printers back to NANOPTIX for repairs (RMA).......................................41
Technical Support Contact Information....................................................................41

Document # 720003-0000
December 2015 6
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Figures
FIGURE 1: SPILL PROOF &SPILL PROOF CUTS.............................................. 8
FIGURE 2: INTERFACE PORTS -SP...............................................................11
FIGURE 3: INTERFACE PORTS -SPC............................................................12
FIGURE 4: OPEN DOOR -SP........................................................................ 13
FIGURE 5: INSERT NEW ROLL -SP ............................................................... 13
FIGURE 6: CLOSE DOOR -SP ......................................................................14
FIGURE 7: TEAR OFF EXCESS -SP...............................................................14
FIGURE 8: OPEN DOOR -SPC...................................................................... 15
FIGURE 9: INSERT ROLL -SPC .................................................................... 15
FIGURE 10: CLOSE DOOR AND COVER -SPC................................................ 16
FIGURE 11: RESETTING-SP........................................................................17
FIGURE 12: RESETTING -SPC..................................................................... 17
FIGURE 13: PAPER FEED -SP..................................................................... 18
FIGURE 14: PAPER FEED -SPC ..................................................................18
FIGURE 15: LED POSITION -SP...................................................................19
FIGURE 16: LED POSITION -SPC ...............................................................20
FIGURE 17: STATUS TICKET.........................................................................21
FIGURE 18: SENSORS &SWITCHES .............................................................25
FIGURE 19: CONNECTOR LAYOUT –SP........................................................ 27
FIGURE 21: THERMAL PAPER PART NUMBERS..............................................29
FIGURE 22: ORDERING THERMAL PAPER .....................................................29
FIGURE 23: DIMENSIONS (IN MM)-SP..........................................................31
FIGURE 24: DIMENSIONS (IN MM)–SPC ......................................................32
FIGURE 25 TOP SHELL -SP.........................................................................33
FIGURE 26: JACK SCREWS.......................................................................... 34
FIGURE 27: PRINTING MECHANISM 1-SP.....................................................34
FIGURE 28: PRINTING MECHANISM 2-SP....................................................35
FIGURE 29: TOP COVER –SPC...................................................................36
FIGURE 30: PCB MOUNTING PLATE -SPC ................................................... 37
FIGURE 31: MAIN PCB –SPC..................................................................... 38
FIGURE 32: REMOVE DUST ..........................................................................38
FIGURE 33: CLEAN PRINT HEAD ...................................................................39
FIGURE 34: CLEAN ROLLER......................................................................... 39
FIGURE 35: CLEAN BRUSHES –SPC............................................................ 40
FIGURE 36: CLEAN SENSOR.........................................................................40

Document # 720003-0000
December 2015 7
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Tables
TABLE 1: SPILL PROOF SPECIFICATION .........................................................9
TABLE 2: SPILL PROOF CUTS SPECIFICATIONS ............................................ 10
TABLE 3: INTERFACE PORTS -SP................................................................ 11
TABLE 4: INTERFACE PORTS -SPC..............................................................12
TABLE 5: LED INFORMATION -SP...............................................................19
TABLE 6: LED INFORMATION -SPC............................................................. 20
TABLE 7: RS232 RECEPTACLE INTERFACE (FEMALE)...................................22
TABLE 8: RS232 PLUG INTERFACE (MALE) ..................................................22
TABLE 9: RS485/RS232 COMBO DB15 RECEPTACLE (FEMALE)................... 23
TABLE 10: CASH DRAWER MODULAR JACK................................................. 23
TABLE 11: RS-232 DB25 RECEPTACLE (FEMALE) ......................................24
TABLE 12: SENSORS /SWITCHES ................................................................ 25
TABLE 13: TROUBLESHOOTING PRINTING PROBLEMS.................................... 26
TABLE 14: PCB CONNECTORS -SP............................................................. 27
TABLE 16: PAPER SPECS -SP..................................................................... 28
TABLE 17: PAPER SPECS -SPC.................................................................. 28
TABLE 18: POWER SUPPLIES AND CORDS ...................................................30
TABLE 19: COMMUNICATION CABLES PART NUMBERS .................................30
TABLE 20: TOOLS REQUIRED –SP.............................................................. 33
TABLE 21: TOOLS REQUIRED –SPC...........................................................36

Document # 720003-0000
December 2015 8
SPILL PROOF / SPILL PROOF CUTS
Service Manual
1 About the printer
Description of printer
The Nanoptix Spill Proof and Spill Proof Cuts printers are extremely fast, quiet, and very
reliable. With thermal printing technology, there is no ribbon cassette to change, and
paper loading is extremely simple. The printers are small enough to fit almost anywhere
and are easy to use with the ticket exiting from the top.
Figure 1: Spill Proof & Spill Proof Cuts

Document # 720003-0000
December 2015 9
SPILL PROOF / SPILL PROOF CUTS
Service Manual
General
Print Method Direct Thermal
Resolution 8 dot/mm (203 dpi)
Print Width 80mm
Paper Width 80mm or 82.5 mm
Max Roll Diameter 82.5mm
Operating Temperature 0 to 50 C
Storage Temperature -40 C to +65 C
Operating Relative Humidity 5% to 90% RH at 50C (non-condensing)
Communication Interface Options -USB, RS-232C, optional RS-485
Optional Interface Cash Drawer Kick Out
Memory/Firmware -64Mbit of RAM,16Mbit of flash
Resident Character Sets
Arial Bold (6 sizes)
Note: Other Character sets can be programmed
quickly
Integrated Bar Codes UPC-A, UPC-E, interleaved 2 of 5, 39,
Code 128, EAN 8, EAN 13.
Speed -Up to 125 mm/second
Sensors Paper out
Door open
Top of form (optional)
Human Interface Drop-in paper loading, status LED, paper feed
button
Dimensions 130mm width x 110mm height x 180mm depth
Weight 0.55 Kg
Agency Compliance
Underwriters Laboratory - UL 60950
Safety of Information Technology Equipment,
including Electrical Business Equipment.
Canadian Standards Association - CSA 22.2
No. 60950
Safety of Information Technology Equipment,
including Electrical Business Equipment.
TUV / VDE / GS Mark
Safety of Information Technology Equipment,
including Electrical Business Equipment.
Underwriters Laboratories - IEC 60950 / EN
60950 CB Test Report and Certificate.
IPX3
Emission Standards
United States - FCC Part 15 Subpart B
Canada - Industry Canada ICES-003
Europe – EN 55022
Class B emissions
Table 1: Spill Proof Specification

Document # 720003-0000
December 2015 10
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Print Method Direct Thermal
Resolution 8 dot/mm (203 dpi)
Print Width 80mm
Paper Width 80mm or 82.5 mm
Max Roll Diameter 82.5mm
Operating Temperature 0 to 50 C
Storage Temperature -40 C to +65 C
Operating Relative Humidity 5% to 90% RH at 50C (non-condensing)
Communication Interface Options -USB, RS-232C, RS-485, IEEE1284
Optional Interface Cash Drawer Kick Out
Memory/Firmware -64 Mbit of SRAM, 16 Mbit of flash
Resident Character Sets Arial Bold (6 sizes)
Note: Other Character sets can be
programmed quickly
Integrated Bar Codes UPC-A, UPC-E, interleaved 2 of 5, 39,
Code 128, EAN 8, EAN 13.
Note: Other Bar Codes can be programmed
quickly
Speed -Up to 250 mm/second
Sensors Paper out
Door open
Top of form (optional)
Human Interface Drop-in paper loading, status LED, paper feed
button
Dimensions 145mm width x 179mm height x 198mm depth
Weight 1.56 Kg
Agency Compliance Underwriters Laboratory - UL 60950
Safety of Information Technology Equipment,
including Electrical Business Equipment
Canadian Standards Association - CSA 22.2
No. 60950
Safety of Information Technology Equipment,
including Electrical Business Equipment
TUV / VDE / GS Mark
Safety of Information Technology Equipment,
including Electrical Business Equipment
Underwriters Laboratories - IEC 60950 / EN
60950 CB Test Report and Certificate.
Ipx1
Emission Standards United States - FCC Part 15 Subpart B
Canada - Industry Canada ICES-003
Europe – EN 55022
Class A emissions
Table 2: Spill Proof Cuts Specifications

Document # 720003-0000
December 2015 11
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Printer Interface Ports
Spill Proof
Port Identification Connector Type Function
A DC Jack 24 VDC
B USB type mini B USB Communication
C RJ25 Cash drawer
D DB9 plug RS232 C Communication
position D (optional) DB9 receptacle RS232 C Communication
position D (optional) DB15 receptacle RS232 C Communication,
RS485 Communication
Table 3: Interface Ports - SP
Figure 2: Interface ports - SP

Document # 720003-0000
December 2015 12
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Spill Proof Cuts
Port Identification Connector Type Function
A IEC-603220 Line supply 100-240 VAC
B RJ25 Cash drawer
C DB25 receptacle RS232-C Communication
D USB type B USB communication
Table 4: Interface ports - SPC
Figure 3: Interface ports - SPC

Document # 720003-0000
December 2015 13
SPILL PROOF / SPILL PROOF CUTS
Service Manual
2.Printer controls
Paper Loading
Caution: To prevent data loss, do not operate the printer if it runs out of paper.
Spill Proof
1. Open printer door by holding on to both sides of cover and lifting upwards
Figure 4: Open door - SP
2. Insert new roll of paper (unwinding from the bottom)
Figure 5: Insert new roll - SP

Document # 720003-0000
December 2015 14
SPILL PROOF / SPILL PROOF CUTS
Service Manual
3. Close cover (with both hands) onto paper. In some instances a short piece
of paper may be fed.
Figure 6: Close door - SP
4. Tear off and discard excess paper
Figure 7: Tear off excess - SP

Document # 720003-0000
December 2015 15
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Spill Proof Cuts
1. Open protective cover, then open printer door by pressing the door open
button and lifting on the door.
Figure 8: Open door - SPC
2. Insert new roll of paper (unwinding from the top)
Figure 9: Insert roll - SPC

Document # 720003-0000
December 2015 16
SPILL PROOF / SPILL PROOF CUTS
Service Manual
3. Close door by pressing on the grey “push here” area then close the
protective cover. The printer will feed and cut a small amount of paper
which should be discarded.
Figure 10: Close door and cover - SPC

Document # 720003-0000
December 2015 17
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Resetting Printer
Spill Proof
In the event of a fault condition, simply disconnect and reconnect the printer’s power
connection to reset. Once the printer is re-connected, it will go through a startup routine
and reset itself.
Figure 11: Resetting- SP
Spill Proof Cuts
In the event of a fault condition, simply turn the power switch off and on again. The printer
will go through a startup routine and reset itself
Figure 12: Resetting - SPC

Document # 720003-0000
December 2015 18
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Paper Feed Button
Press form feed button to advance the paper.
Spill Proof
Figure 13: Paper Feed - SP
Spill Proof Cuts
Figure 14: Paper Feed - SPC

Document # 720003-0000
December 2015 19
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Status LED
Spill Proof
Condition LED Status (Green)
Unit ready ON
Unit is in Reset or Booting OFF
Unit in standby (powered off) OFF
Paper Out Slow Blink
Door Open Fast Blink
Paper Jam Fast Blink
Missing Black Index Mark Fast Blink
Temperature Error Med Blink
Voltage Error Med Blink
Print Head Error Med Blink
Table 5: LED information - SP
Figure 15: LED position - SP

Document # 720003-0000
December 2015 20
SPILL PROOF / SPILL PROOF CUTS
Service Manual
Spill Proof Cuts
Condition LED Status (Red) Power LED (Green)
Unit ready ON ON
Unit is in Reset or Booting ON ON
Unit in standby (powered off) OFF OFF
Paper Out Slow Blink ON
Door Open Fast Blink ON
Paper Jam Fast Blink ON
Missing Black Index Mark Fast Blink ON
Temperature Error Med Blink ON
Voltage Error Med Blink ON
Print Head Error Med Blink ON
Table 6: LED information - SPC
Figure 16: LED Position - SPC