Nanoptix PAYCHEK SLIM User manual

Owner’s Manual
First Edition: January 2007
Latest Update August 2011
Document #979000-0000R

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Legal Notices
Disclaimer
Information in this document is subject to change without notice. Consult your Nanoptix Inc. sales
representative for information that is applicable and current. Nanoptix Inc. reserves the right to
improve products as new technology, components, software, and firmware become available.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose without the express written permission of Nanoptix Inc.
Copyright
Copyright 2003 by Nanoptix Inc.
Dieppe, New Brunswick Canada
All rights reserved
Printed in Canada
Confidential, Unpublished
Property of Nanoptix Inc.
Trademarks
Epson is registered trademark of Epson Corporation.
Windows is registered trademark of Microsoft Corporation.
Nanoptix is a trademark. Other trademarks and registered trademarks are the property of their
respective holders.
Federal Communications Commission (FCC)
Radio Frequency Interference Statement
Warning
Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Information to the User
This equipment must be installed and used in strict accordance with the manufacturer's
instructions. However, there is no guarantee that interference to radio communications will not
occur in a particular commercial installation. If this equipment does cause interference, which can
be determined by turning the equipment off and on, the user is encouraged to contact Nanoptix
Inc. immediately.
Nanoptix Inc. is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables and
equipment other than those specified by Nanoptix Inc. The correction of interferences caused by
such unauthorized modification, substitution or attachment will be the responsibility of the user.

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In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you
must use the power supply, power cord, and interface cable which were shipped with this product
or which meet the following parameters:
Power Supply
A UL Listed power supply with standard 60Hz-50Hz, 100-240VAC input and 24VDC output
equipped with AC line filtering, over-current and short-circuit protection must be used.
Use of this product with a power supply other than the Nanoptix Inc. power supply will require you
to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification.
Communication Interface Cable
An approved Nanoptix interface cable must be used with this product. Use of a cable other than
Nanoptix approved product will require that you test the cable with the Nanoptix Inc. printer and
your system for FCC and CE mark certification.
Power Cord
A UL listed, detachable power cord must be used. A power cord with Type SVT marking must be
used. For applications outside the North America, power cords that meet the particular country’s
certification and application requirements should be used.
Use of a power cord other than described here may result in a violation of safety certifications
that is in force in the country of use.

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Table of Contents
1. About the Printer.................................................................... 1
1.1 Description of Printer ...................................................................................1
1.2 General specifications..................................................................................2
1.3 Printer Controls.............................................................................................3
Printer Reset (Service use only) .......................................................................................... 3
Paper Feed Button................................................................................................................. 4
LED.......................................................................................................................................... 5
1.4 Changing Paper ............................................................................................6
1.5 Testing the Printer ........................................................................................7
1.6 Troubleshooting the Printer.........................................................................8
Troubleshooting with LED.................................................................................................... 8
Printing Problems.................................................................................................................. 8
Printer Does Not Work .......................................................................................................... 9
2. Media and Supplies Guide................................................... 10
2.1 Media Specifications ..................................................................................10
2.2 Ordering Thermal Paper.............................................................................10
2.3 Ordering Miscellaneous Supplies .............................................................11
Power Supply and Power Cord .......................................................................................... 11
Ordering Communication Cables....................................................................................... 11
Communication Cables Pin-Out......................................................................................... 12
APPENDIX A: Mechanical Drawings............................................ 13

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Figures
FIGURE 1: NANOPTIX PAYCHECK SLIM PRINTER................................................................................. 1
FIGURE 2: PRINTER RESET ................................................................................................................ 3
FIGURE 3: PAPER FEED BUTTON........................................................................................................ 4
FIGURE 4: LED POSITIONS................................................................................................................. 5
FIGURE 5: TEST TICKET ..................................................................................................................... 7
FIGURE 6: SIDE VIEW -MOUNTED IN POSITION A .............................................................................. 13
FIGURE 7: SIDE VIEW -MOUNTED IN POSITION B .............................................................................. 14
FIGURE 8: SIDE VIEW -MOUNTED IN POSITION C .............................................................................. 15
FIGURE 9: FRONT VIEW.................................................................................................................... 16
FIGURE 10: BACK VIEW................................................................................................................... 17

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Tables
TABLE 1: SPECIFICATION................................................................................................................... 2
TABLE 2: TROUBLESHOOTING WITH LED............................................................................................ 8
TABLE 3: TROUBLESHOOTING PRINTING PROBLEMS ........................................................................... 8
TABLE 4: PRINTER DOES NOT WORK ................................................................................................. 9
TABLE 5: ORDERING THERMAL PAPER............................................................................................. 10
TABLE 6: PART NUMBERS................................................................................................................ 11
TABLE 7: COMMUNICATION CABLES PART NUMBERS........................................................................ 11
TABLE 8: 14-PIN RS-232 UNIVERSAL INTERFACE PIN-OUT............................................................... 12
TABLE 9: PIN-OUT AND SIGNALS OF FRONT MOLEX (FOR BEZEL)...................................................... 12

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1.About the Printer
1.1 Description of Printer
The Nanoptix PayCheck Slim Printer is extremely fast, quiet, and very reliable. With
thermal printing technology, there is no ribbon cassette to change, and paper loading is
very simple. The printer’s intuitive design enables it to fit in very narrow cabinets.
Figure 1: Nanoptix PayCheck Slim Printer

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1.2 General specifications
Print Method
Direct Thermal
Resolution
8 dot/mm (203 dpi)
Print Width
64mm
Paper Width
65mm
Cartridge Size
200
Operating Temperature
0° to 50° C
Storage Temperature
-20° to 60° C
Operating Relative Humidity
5 to 90% RH at 50°C (non-condensing)
Communication Interface Options
Serial and USB
Memory/Firmware
8MB RAM, 2MB Flash and 1MBit EEPROM
Resident Character Sets
Arial Bold (6 sizes)
Note: Other Character sets can be programmed
quickly
Integrated Bar Codes
Interleaved 2 of 5, Code 39, Code 93, UPC-A &
UPC-E, Codabar, EAN 8 & EAN 13, Code 128.
Note: Other Bar Codes can be programmed
quickly
Speed
Up to 200 mm/second (monochrome)
Up to 125 mm/second (two-color mode)
Sensors
•Paper in
•Tray open
•Top of form
•Paper low
Human Interface
Drop-in paper loading, status LED, paper feed
button
Dimensions
120mm width x 248.5mm height x 129mm depth
Weight
1.215 Kg
Table 1: Specification

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1.3 Printer Controls
Printer Reset (Service use only)
To reset the printer, simply unplug and plug the cable. Once plugged in, the printer goes
through a startup routine and resets itself.
Figure 2: Printer Reset

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Paper Feed Button
Press on the Paper Feed Button to advance the paper. The paper will automatically feed.
Figure 3: Paper Feed Button

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LED
The LED on the main controller board shows the printer status. Please refer to section
1.6 for LED status and troubleshooting with LED. An optional external LED bezel can be
connected through the front 3-pin Molex connector. The pin-out is described in section
2.3.
Figure 4: LED positions

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1.4 Changing Paper
Change the paper when the paper is low or out.
Caution: Do not operate the printer or host computer if the printer runs out of paper. The
printer will not operate without paper, but it may continue to accept data from the host
computer. Because the printer cannot print any transactions, the data may be lost.
1) Remove ticket cartridge.
2) Drop ticket stack into ticket cartridge. The maximum stack that will fit in the ticket
cartridge is 200.
3) Replace ticket cartridge.
4) Feed ticket into printer mechanism until resistance is met.
5) Paper will feed automatically; paper is loaded and printer is ready to print.

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1.5 Testing the Printer
Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this
ticket to judge the printing quality.
To print the test ticket, power-on the printer while pressing and holding the Paper Feed
Button (figure 3) for approximately 3 seconds. A test ticket similar to the one below will be
printed approximately 5 seconds later. Press the paper feed button once more and the
ticket will feed. Pressing the button again will result in blank tickets.
Figure 5: Test Ticket
Model: PAYCHECK 3
Firmware: PAY-1.79U
Protocol: NTL
COMMUNICATION
Interface: Serial
Baud Rate: 9600
Data Bits: 8
Parity: NONE
Handshaking: PRT+RTS
Print mode: NTL
Aux Port: Disabled
PRINT CONTROL
Print Method: No HPQ
Speed: 150 mm/sec
Black Bar Index: Right
No HPQ Burn time: 275 us
Motor Current: 2
Real-Time Command: Enabled
Auto Reset Status: Enabled
PRINTER ENVIRONMENT CONDITIONS
Voltage: 23.8 Volts
Temperature: 24 Celcius
SYSTEM RESOURCES
FLASH: -Used: 0
-Free: 65535
LIBRARY INVENTORY
Templates: 0,1,2,3,4,5,6,7,8,9,A,B
Regions:1,2,3,4,5,6,7,8,h,9,A,B,C,D,E,F,G,I,J,K,L,N,O,P,Q,R,
S,T, U,Z,X,a,b,c,d,e,f,g,i,j,k,l,m,n,o,p,q,
Fonts:0,1,2,3,4,5,7,8,9,P,E,A,B
Graphics:
MANUFACTURING INFORMATION
Printer ID:
Date Code: ffffffff
A to D: 03b4, 020e, 01cc, 03fe
Dip Switch Config (1234) : 0000
STATUS:
*s|0|PAY-1.79U|@|@|@|H|@|P|*

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1.6 Troubleshooting the Printer
The printer is simple and generally trouble-free, but from time to time problems may
occur. Follow these procedures to determine the cause and resolution of any problems
the printer may be having. If the procedures in this section do not correct the problem,
contact a service representative.
Troubleshooting with LED
Error LED (Red)
Status LED (Green)
Condition
OFF
ON
Printer Powered or Ready
ON
ON
Paper Out
MED BLINK
ON
Temperature Error
SLOW BLINK
ON
Voltage Error (Over 26.2 VDC)
FAST BLINK
ON
Print Head Error
FAST BLINK
ON
Missing Black Index Mark
FAST BLINK
ON
Paper Jam
Table 2: Troubleshooting with LED
Printing Problems
Table 3: Troubleshooting Printing Problems
Problem
Possible Causes
What to Do
Receipt does not come
out all the way.
Paper is jammed.
Open the tray and
clear any jammed paper.
Printer starts to print,
but stops while the
receipt is being printed.
Paper is jammed.
Open the tray and
clear any jammed paper.
Print is light or spotty.
Paper tickets loaded
incorrectly.
Check that the paper is
loaded properly.
Thermal printhead is
dirty.
Use recommended
thermal receipt paper.
Clean printhead at
recommended intervals.
Vertical column of print
is missing.
Change the paper stack to
make sure the thermal
coating is not the source. If
it does not solve the
problem, it could indicate a
problem with the printer
electronics.
Contact your authorized
service representative.
One side or portion of
ticket has not been
printed
Change the paper stack to
make sure the thermal
coating is not the source. If
it does not solve the
problem, it could indicate a
problem with the printer
electronics.
Contact service
representative.

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Printer Does Not Work
Problem
Possible Causes
What to Do
Printer Does Not
Function When Turned
On.
Printer not plugged in.
Check that printer cables
are properly connected
on both ends.
Check that the host or
power supply is getting
power.
Table 4: Printer Does Not Work

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2.Media and Supplies Guide
2.1 Media Specifications
The printer requires qualified thermal paper with the following specifications:
2.1.1 –Ticket dimensions shall be 65+/- 1mm (2.56 in +/- .040”) x 156 +/-1 mm
(6.14 +/- 0.040”)
2.1.2 –Paper stock shall be furnished in bulk stacks of 200 tickets.
2.1.3 –Tickets shall be attached (chained) to one another at 156mm intervals and
supplied in “fan-folded” format
2.1.4 –Attachment between tickets shall be made with perforations across the paper
width (65mm).
2.1.5 –The perforations shall also define the fold point in the paper stock.
2.1.6 –Perforation (burst) strength, or pull force, shall be 1.3+/- 0.4 lbs (0.59 +/-0.18 Kg)
2.2 Ordering Thermal Paper
We recommend the following paper grade produced by Appvion and Kanzaki Specialty
Papers. There are a number of paper converters qualified to supply this paper, provided
the stacks are from these recommended grades. We would be happy to provide a quote
for qualifying additional grades not listed below.
Manufacturer
Numbers
Nanoptix part no.
Paper Grade
Appvion Papers
Tel:[phone]
100505-3024R (200 stack)
100505-3025R (400 stack)
100505-3026R (600 stack)
100505-3027R (800 stack)
Royale 800-4.5
Kanzaki
Specialty Papers
(USA)
Tel:[phone]
Fax: [phone]
100505-3012R (200 stack)
100505-3013R (400 stack)
100505-3014R (600 stack)
100505-3015R (800 stack)
TO-381-N
KANZAN
Spezialpapiere
GmbH
Tel: [phone]
Fax: [phone]
N/A
Kanzan KL 69
Table 5: Ordering Thermal Paper

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2.3 Ordering Miscellaneous Supplies
Power Supply and Power Cord
Contact your sales representative to order the power supply listed in the table.
Part
Part Number
14-Pin Molex Power Supply (24VDC, 2.5A max., 60W)
210007-0202R
3-Pin Molex Power Supply (24VDC, 2.5A max., 60W)
210007-0401R
Power cord (North American)
102080-0014
Power cord (continental Europe)
102080-0013
Table 6: Part Numbers
Ordering Communication Cables
Contact your sales representative to order the communication cables listed in the table.
The numbers are for reference only. Suppliers may use other numbers.
Part
Part Number
RS232 communication and power cable (14 pin Molex to DB-9) to DC Jack
210001-0001R
Table 7: Communication Cables Part Numbers

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Communication Cables Pin-Out
The tables below detail the connection pin-out for the Serial interface (14-pin Molex) on
the printer side.
Pin
Signal Name
Printer I/O
Host I/O
Printer Function
1
Reset
Input
Output
Resets Printer
2
PRT_AUX_RXD
Input
Output
Auxiliary Receive
3
VAUX
Input
Output
Auxiliary Power
4
PRT_AUX_TXD
Output
Input
Auxiliary Transmit
5
Signal Ground
Signal Ground
Signal Ground
Signal Ground
6
24V
Power Input
n/a
Power Input
7
Signal Ground
Signal Ground
n/a
Signal Ground
8
24V
Power Input
n/a
Power Input
9
Bezel_pwm
24V Output
n/a
Bezel Driver
10
Signal Ground
Signal Ground
Signal Ground
Signal Ground
11
PRT_RS232_RXD
Input
Output
Data Receive
12
PRT_RS232_TXD
Output
Input
Data Transmit
13
PRT_Status
Output
Input
Pinter Ready
14
PRT_RS232_RTS
Output
Input
Handshake
Table 8: 14-Pin RS-232 Universal Interface Pin-Out
The tables below detail the connection pin-out for the front Bezel Connector
(3-pin Molex).
Pin
Signal
Printer I/O
1
Bezel PWM
Output
2
24VDC
Output
3
GND
GND
Table 9: Pin-Out and signals of Front Molex (for Bezel)

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APPENDIX A: Mechanical Drawings
In order to be able to accommodate as many slim cabinets as possible, the PayCheck
Slim printer has three different mounting positions. The three mounting options (position
A, B and C) along with their dimensions are described in the following pages. The rear
support bracket (Figure 11) and mounting points remain the same for all three mounting
options.
Figure 6: Side View - Mounted in Position A

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Figure 7: Side View - Mounted in Position B