Navkom inokey comfort User manual

EN
INSTRUCTION MANUAL

42
Dear user,
We thank you for choosing our fingerprint reader which will quickly and conveniently unlock your entrance door for you.
Our fingerprint readers are user friendly but it is nevertheless wise to take a couple of minutes to get to know it better. On
the following pages you will find a list of things which should be taken in consideration when using your new device and
also step by step description of device operations.
We wish you a pleasant experience.
Manufacturer:
Navkom d.o.o., Cesta v Log 19, 1351 Brezovica, Slovenia
[email protected], www.navkom.si
CORRECT PLACEMENT OF A FINGER ONTHE SENSOR 43
TECHNICAL DATA 44
COMPONENTS ANDTHEIR FUNCTIONS 44
FIRST CONNECTIONTO THE READER 45
THE RELAY 2 46
FINGERPRINT READER SECURITY LOCKDOWN 46
THE READER ANDTHE CONTROL UNIT PAIRING 46
FACTORY RESET 46
CONNECTINGTO THE READER (ANDROID) 47
CONNECTIONTO THE READER (ANDROID) WITH AN ADDITIONAL DEVICE 47
DISCONNECTINGTHE READER (ANDROID) 48
CONNECTINGTO THE READER (APPLE) 48
CONNECTIONTO THE READER (APPLE) WITH AN ADDITIONAL DEVICE 49
DISCONNECTINGTHE READER (APPLE) 49
ADDING PEOPLE 51
THE LIST OF ENROLLED PEOPLE 53
SETTINGS 55
HISTORY 57
SCHEDULES 59
MANUFACTURER'S WARRANTY 60
TABLE OF CONTENTS
THE DEFAULT LANGUAGE OF THE APPLICATION IS THE SAME THAT YOUR
OPERATING SYSTEM (ANDROID OR APPLE) IS USING. IF INOKEY-MANAGER DOES
NOT RECOGNISEYOUR SYSTEM’S LANGUAGE, ENGLISH WILL BE USED.

43
EN
Women, children and users with smaller fingerprints will have to press their
fingers on the sensor more firmly in order to cover a big enough area (a fin-
gerprint flattens and widens if pressed more firmly).
1A FINGERPRINT MUST COVER AT LEAST 70% OF THE SENSOR
For the majority of users this means the middle of their fingerprint, where
the loops of the fingerprint pattern form a centre.Take a closer look of your
fingerprints and their characteristics.
2THE MOST PROMINENT PART OF A FINGERPRINT SHOULD BE
PLACED IN THE MIDDLE OFTHE SENSOR
3DRY SKIN IS THE NO. 1 CAUSE FOR POOR FINGERPRINT
RECOGNITION
If the finger has to be pressed on the sensor more firmly than usual in order
to recognize it, the most common cause is dry skin. This can happen more
often in winter months. We can moisten our fingerprints with a help of a
hand cream, moisturising tissue or by briefly touching a moist surface.
4THE FINGER SHOULD BE HELD STILL WHILE IT IS PRESSED ON
THE SENSOR
The device will make a beep after a successful reading. A finger should be
moved only after the beep.
5EACH USER FINGERPRINT SHOULD BE ENROLLED SEVERAL
TIMES! MOREOVER, MORE FINGERS ON BOTH HANDS SHOULD BE
ENROLLED, TO PROVIDE MORE OPTIONS IN THE CASE OF FINGER
DAMAGE.
By taking these measures, good reading will be provided regardless of the
finger position on the sensor and even in the case of a severely damaged
fingerprint.
CORRECT PLACEMENT OF A FINGER ON THE SENSOR

44
EN
EXTERNAL UNIT - FINGERPRINT READER
COMPONENTS ANDTHEIR FUNCTIONS
1MULTICOLOR LED
2FINGERPRINT SENSOR
It provides different signals about
the status of the device and operations.
Always in standby mode. When a suitable fingerprint is
placed on it, the door will open immediately.
3BEEPER
It provides sound signals to complement
the LEDs during operations.
TEHCHNICAL DATA
• Fingerprint capacity: 500
• Power supply voltage: 8-30 V, DC
• 2 relay outputs
• Maximum current/voltage on the relay: 40V/3A
• Relay triggering time: 1 - 10 s
• Maximal power: 3,6 W
• Fast ngerprint recognition: <1,2 s
• Operating temperature range: -30 ºC do +80 ºC
• Maximum environmental humidity: 100 % IP65
• Fingerprints will remain in the memory in the case of power failure.
• Area capacitive sensor FPC1011F3
• User interface: 5-colour LED, beeper, buttons on the control and a smartphone app
INOKEY-MANAGER APPLICATION WILL WORK ON API VERSION 16 OR HIGHER ON
ANDROID PHONES OR TABLETS AND ON iOS VERSION 11.4 OR HIGHER ON APPLE
DEVICES. YOU CAN CHECK THE VERSION IN YOUR PHONE SETTINGS. IN ORDER TO
ALWAYS UPDATE TO THE LATEST VERSION OF INOKEY-MANAGER, MAKE SURE THAT THE
AUTOMATIC UPDATES ARE SWITCHED ON.
1
2
3

45
EN
CONTROL UNIT INSTALLED IN A DOOR LEAF
BUTTON 1
Switching on/off the free entrance mode.
BUTTON 2
Switching on/off the blue backlight.
BUTTON R
Performs FACTORY RESET.
To access the button, unscrew the bolt first.
1
2
3
SWITCH ON FREE ENTRANCE MODE – PRESS BUTTON 1:
Hold button 1 until the blue LED starts flashing.
The administrator confirms the operation with his fingerprint.
AS LONG AS THE FREE ENTRANCE MODE IS ON,THE GREEN LED
SHINES.
SWITCH OFF FREE ENTRANCE MODE – PRESS BUTTON 1:
Hold button 1 until the green LED is replaced by the blue one.
TURNING THE BLUE BACKLIGHT ON/OFF:
Hold button 2 until the blue LED is turned on/off.
FIRST CONNECTION TO THE READER
WHEN INOKEY-MANAGER APP WILL CONNECT TO A READER FOR THE FIRST TIME
(BEFORE PAIRING), THE ORANGE LED WILL BLINK TEN TIMES. IFTHERE ARE MORE
READERS IN RANGE (NONE OF THEM PAIRED), ORANGE LED WILL ALSO INDICATE
TO WHICH OF THE DEVICES INOKEY-MANAGER HAS BEEN CONNECTED. ONCE THE
READER IS PAIRED, THERE WILL BE NO MORE INDICATION WHEN THE CONNECTION IS
ESTABLISHED.

46
EN THE RELAY 2
Our fingerprint readers have two relay outputs. This means that you can use them to open one additional en-
trance (the garage door, a side door, etc.). When entering a new person in the Inokey-manager, there is an
option to choose which door they will open (the front entrance – relay 1, the additional entrance – relay 2, or
relays 1 and 2 together).
FINGERPRINT READER SECURITY LOCKDOWN
In the case of the sensor not recognizing a fingerprint 7 times in a row, your fingerprint reader performs a 30
second security lockdown.You are not able to use your device for this period but it will come back online after 30
seconds. In case of additional 7 failed attempts, your fingerprint reader performs a lockdown again, this time for
60 seconds. For every following sequence of 7 failed attempts, the lockdown period is extended for additional
30 seconds. The longest lockdown period is 5 minutes. Whenever a finger print is recognised, the countdown
towards lockdown is reset.
WHILE YOUR FINGERPRINT READER IS IN LOCKDOWN, VIOLET LED IS BLINKING
CONTINUOUSLY. YOU ARE NOT ABLE TO USE YOUR DEVICE DURING THIS PERIOD.
To access the button on the door leaf control unit, unscrew the bolt first with the hex allen key.
Press the“R” button and hold it for 10 seconds.
After10seconds,whenyouheara beep,youcanreleasethebutton.Afterthat,violet LEDflashes5timesand
you hear 5 beeps.This means that factory reset has been successfully performed.
FACTORY RESET
If the reader is replaced, the new unit needs to be paired with the control unit first:
First unscrew the security bolt over the button “R”on the door leaf control unit.Then press the
button and hold it for 1 second.
After one second, you hear a short beep, and then you can release the button.When you hear a longer beep,
it means that the new reader and control unit have been paired.
THE READER AND THE CONTROL UNIT PAIRING
THIS STEP PREVENTS UNAUTHORISED PERSONS FROM REPLACING THE EXISTING
READER WITH THEIR OWN ANDTHUS GAINING ACCESS.
THE READER ON WHICH THE FACTORY RESET IS PERFORMED, WILL STILL BE VISIBLE
ON THE LIST OF DEVICES IN THE INOKEY-MANAGER, BUT YOU WILL NOT BE ABLE TO
CONNECT WITH IT ANYMORE. YOU NEEDTO DELETE THE READER AND ADD IT AGAIN.

47
EN
EVERY NEW READER NEEDS TO BE ADDED IN THE INOKEY-
MANAGER APPLICATION, BEFORE IT CAN BE USED. IF MORE
THAN ONE READER IS CONNECTED TO A SINGLE INOKEY-
MANAGER APPLICATION, IT IS IMPORTANT THAT THE
FIRST CONNECTION IS ESTABLISHED WITH ONE READER
AT A TIME. THE REST OF THE READERS SHOULD NOT BE
CONNECTED TO A POWER SUPPLY AT THE TIME OF THE
FIRST CONNECTION.
Press Search.
1
Enter the name of the device
and press ADD.
2
A SINGLE READER CAN BE CONNECTEDTO MORETHAN ONE DEVICE (INOKEY-MANAGER APP)
Press the iicon next to the name of the reader on the device which has
already established connection with the reader.
The password will appear on the lower portion of the screen.Write it
down.
1
On the new device, press Search, and in the next step, choose the
option MANUAL.When prompted, enter the name and the previously
retrieved password of the reader.
2
1
2
CONNECTING TO THE READER (ANDROID)
CONNECTION TO THE READER (ANDROID) WITH AN ADDITIONAL DEVICE

48
EN
Press and hold the name
of the reader.When
prompted, confirm the
disconnection.
DISCONNECTING THE READER (ANDROID)
CONNECTING TO THE READER (APPLE)
EVERY NEW READER NEEDS TO BE ADDED IN THE INOKEY-MANAGER APPLICATION, BEFORE IT CAN BE USED.
IF MORE THAN ONE READER IS CONNECTED TO A SINGLE INOKEY-MANAGER APPLICATION, IT IS IMPORTANT
THAT THE FIRST CONNECTION IS ESTABLISHED WITH ONE READER AT A TIME. THE REST OF THE READERS
SHOULD NOT BE CONNECTED TO A POWER SUPPLY AT THETIME OFTHE FIRST CONNECTION.
 Firstly press Add device
followed by START
To confirm the connection
press Join
 After entering the name of
the reader press Setup

49
EN
A SINGLE READER CAN BE CONNECTEDTO MORETHAN ONE DEVICE (INOKEY-MANAGER APP)
CONNECTION TO THE READER (APPLE) WITH AN ADDITIONAL DEVICE
Press the iicon next to the name of the reader on the device with
established connection to the reader. After prompted, press Show
password.
The password will appear on the lower portion of the screen.Write it
down.
1
On the new device, press +and in the next step, chose the option
Manual Setup. When prompted, enter the name and the previously
retrieved password of the reader and press SETUP.
2
1
2
Press the inext to the name of
the reader and then confirm by
pressing DELETE.
DISCONNECTING THE READER (APPLE)

50
EN
1234

THE ADDING PROCEDURE IS STARTED BY PRESSINGTHE GREEN FIELD
ADDING PEOPLE
51
EN
Enter the person’s name.
Choose either administrative or user rights. An
administrator can perform all functions including deleting
other users and administrators, while a user can only
open the door.
Choose the relay that the person will trigger (relay 1, relay
2, or relays 1 and 2 together).
1 or 3 fingerprints for the person are enrolled. Fingerprints
for any person can also be enrolled later.
1
2
3
4
The fingerprint capacity of the reader is 500.
Any person can have any number of fingerprints
enrolled.
We recommend that every person has several
fingerprints enrolled – even several fingerprints of
the same finger.

52
EN

THE LIST OF ENROLLED PEOPLE
53
EN
The settings cannot be changed after the entry of a person has
been made. You need to delete the person and add them again
with different settings.
Administrators are indicated with orange colour and users with light
brown.
There is some data under the name of each person:
status (User/Administrator)
number of enrolled fingerprints
relay(s) which this person will trigger
You can enroll additional fingerprints of any person at any time. By
pressing 1icon, one fingerprint will be enrolled. By pressing 3icon,
three fingerprints will be enrolled.
Users can have schedules assigned to by pressing the icon of the clock.
You need to use the schedules beforehand. When the schedule is active,
the power icon turns green. Each user can have one schedule assigned.
Every administrator can delete users and other administrators. One
administrator must always remain in the database and can be deleted
only by Factory Reset.
The persons on the list can be deleted by pressing the Bin icon.

54
EN
1
2
3
4
5
6
7

ALL SECURITY FUNCTIONS CAN BE PERFORMED ONLYWITH THE
CONFIRMATION OFTHE ADMINISTRATOR’S FINGERPRINT.
SETTINGS
55
EN
The name of the reader
Free entrance mode:When this mode is switched on, any finger that is placed
on the sensor opens the door.The period during which free entrance mode is
switched on can be adjusted (1 to 600 minutes) and is automatically turned off
after.While the free entrance mode is active, the backlight on the reader is green.
Relay opening time:The length of time during which the relay is switched on
can be adjusted between 1 and 10 seconds.This setting is useful when using an
electric strike.
Blue backlight: the blue backlight on the reader can be turned off.
1
2
3
4
Database import/export: Fingerprint database can be transferred from
one reader to another.
1. Press the Export button on the source reader.This is confirmed by an
administrator.
2. Make the connection to the new reader and press the Import button.
If an administrator has already been enrolled on the new reader, their
fingerprint needs to confirm the import. If the database on the new reader is
empty, this step does not require confirmation.
3. Activation of the transferred database needs to be confirmed by an
administrator of the source reader.
6
LED settings: If there is an additional LED lighting in the door, it can be connected
to the system and controlled by the Inokey-manager (only with door leaf
control unit). It is possible to adjust the brightness (1% to 100%) and the
schedule for turning the lighting on/off. If the checkbox next to the 24h is checked,
the LED will be switched on continuously.
5
System: Software version
7

56
EN

REVIEW OF THE LAST 100 EVENTS
HISTORY
57
EN
The following events are being monitored:
all successful entries (users and administrators)
all attempts of entry outside the scheduled time (the schedule must
be turned on and assigned to a user)
temporary lock downs
The history cannot be deleted.The news events overwrite
the oldest events in such a way that the combined number of
events is always 100.

58
EN
1
2
3
4
56

SCHEDULES CAN BE ASSIGNEDTO USERSTO LIMITTHEIR ENTRANCE TIME
SCHEDULES
59
EN
There are three options to limit the access for individual days
of the week:
unlimited access 24h
no access
limited access (from – to)
To add a schedule, press Add.
1
Write the name of the schedule.
2
3
When you make the desired settings, press the SAVE button.
4
When the schedule is saved, it automatically becomes active.This is
indicated by the green Power icon.
Each schedule can be deactivated by pressing the Power icon, which
in turn turns white. If deactivated schedule was assigned to any users,
those users have unlimited access.
5
A schedule can be deleted by pressing the Bin icon. If the deleted
schedule has been assigned to any users, they have gained unlimited
access.
6
Up to five schedules can be created.

60
EN
Warranty conditions:
The warranty period is 24 months from the day of
hand on of the product to the nal customer. With
this statement, the manufacturer of the product,
NAVKOM d.o.o., guarantees that in the warranty
period the Inokey (hereinafter: the product) will
operate faultlessly and that the materials it is made
of are faultless and undamaged. If the customer
nds a fault in the functioning of the product, they
can enforce the rights under the warranty on the
seller or the manufacturer, who shall issue a claim
receipt. The manufacturer undertakes that in the
event of a justied complaint they shall eliminate
the malfunction no later than 45 days after the day
of complaint. If the malfunction is impossible to re-
pair, the customer will receive a new product from
the seller or the manufacturer no later than 45 days
after the day of complaint.
Notes concerning the warranty enforcement:
The customer assumes all risks and expenses in-
curred during the transport of the product to the
licensed seller or the licensed service.
The warranty is only valid if the warranty certicate
is completely lled in by Navkom d.o.o. or a licensed
seller of the product or if the circumstances of the
purchase are satisfactorily evidenced from other
documents. Therefore, please ensure that your
name, the name of the seller, the serial number
of the product, the year, month and day of the
purchase are written in full in the original pro forma
invoice or invoice; or see to it that your purchase
receipt showing the name of the seller, the date
of the purchase and type of product is attached
to the original warranty certicate. Navkom d.o.o.
reserves the right to refuse to provide repairs free
of charge where the submitted warranty certicate
is not completely lled in and the above mentioned
document (invoice, bill) is not enclosed, or when
the data on the warranty certicate are not com-
pleted or are illegible. Keep the warranty certicate
in a safe place because we cannot issue a duplicate.
Warranty extension:
In the case that the customer enforced the warran-
ty and the licensed service found the complaint to
be justied, the warranty period is extended for the
time the product was at service. If the respective
product has undergone a major service interventi-
on, or if the product was replaced, a new warranty
is issued to the customer for a 24 month period.
The warranty cannot be enforced in the case of:
1. Any defect caused by improper handling of the
product (e.g. the use of the product with the inten-
tions and in a manner not specied in the instructi-
ons for use, handling and maintenance etc.).
2. Any defect caused during repair, adaptation,
cleaning or any other intervention in the product
by any other party except the services licensed by
Navkom d.o.o.
3. Any defect caused because of transport, fall, hit
etc. after the purchase of the product.
4. Any defect caused by burning/re, earthquake,
ood, lightning, other natural disasters, polluted
environment and improper voltage of the electrical
supply.
5. Any defect caused by negligent handling or
inappropriate storage of the product (e.g. keeping
it at high temperatures or high humidity, in the vici-
nity of insecticides, e.g. naphthalene, or medicines,
poisons or chemicals which can cause damage),
inappropriate maintenance etc.
6. When the product which was sent to repair is not
accompanied by the warranty certicate.
7. Any changes of the warranty certicate concer-
ning the year, month and day of purchase, name of
the customer or seller and serial number.
8. When the warranty certicate is not accompani-
ed by the receipt for the item(s) purchased (invo-
ice).
Limits of liability:
Navkom d.o.o. does not either represent or guaran-
tee, explicitly or implicitly, anything on behalf of
the suppliers or in connection with the contents of
written materials. It is in no way liable to warrant
the purchased material or its suitability for certa-
in purpose or any consequent injury, accidental
damage or immediate damage (including but not
limited to the damage or loss of business prots,
the termination of business operations and the
loss of business information), derived from the use
or incapability of use of these printed materials or
device. Some countries do not allow limitations of
liability concerning consequential or accidental da-
mage; therefore, it is possible that the above menti-
oned provision does not apply. In the case that the
customer sends the reclaimed product via mail, it is
advised to secure the consignment. The seller and
the manufacturer are not liable for damage caused
during transportation.
MANUFACTURER'S WARRANTY