NCR personaS84 ATM User manual

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ATM
Operator Manual
B006-0000-0029
Issue: 01.01.00
january 1999
Book.bk Page 10 Thursday, March 11, 1999 2:24 PM

The product described in this book is a licensed product of NCR Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components,
software, and firmware become available.NCR, therefore, reserves the right to change specifications
without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of
the world. In some instances, photographs are of equipment prototypes. Therefore, before using this
document,consult with yourNCR representative or NCR office for information thatis applicable and
current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity,
organization, and value of this book.
Address correspondence to:
NCR Financial Solutions Group Limited
Information Products
Kingsway West
Dundee
Scotland
DD2 3XX
Copyright © 1997, 1998
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
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AT&T -- PROPRIETARY
Use pursuant to Company Instructions
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 ATM Operator Manual iii
Federal Communications
Commission (FCC) Radio
Frequency Interference
Statement
Note: This equipment has been tested and found to
comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference when the equipment is operated
in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in
a residential area is likely to cause harmful
interference in which case the user will be required to
correct the interference at his own expense.
Canadian Class A
Device Declaration
This digital apparatus does not exceed the Class A
limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the
Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le
Réglement sur le brouillage radioélectrique édicté par
le ministère des Communications du Canada.
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 ATM Operator Manual
AT&T -- PROPRIETARY
Use pursuant to Company Instructions
Information to User This equipment must be installed and used in strict
accordance with the manufacturer’s instructions.
However, there is no guarantee that interference to radio
communications will not occur in a particular
commercial installation. If this equipment does cause
interference, which can be determined by turning the
equipment off and on, the user is encouraged to consult
an NCR service representative immediately.
Caution NCR Corporation is not responsible for any radio or
television interference caused by unauthorised
modifications of this equipment or the substitution or
attachment of connecting cables and equipment other
than those specified by NCR. Such unauthorized
modifications, substitutions, or attachments may void
the user’s authority to operate the equipment. The
correction of interference caused by such unauthorized
modifications, substitutions, or attachments will be the
responsibility of the user.
Book.bk Page iv Thursday, March 11, 1999 2:24 PM

AT&T -- PROPRIETARY
Use pursuant to Company Instructions
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Revision Record
Date Page Description of Change
May 97 ALL New publication for NCR
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Aug 98 6-1 to
6-33 Dot matrix journal printer replenishment and jam clearance procedures updated.
Jan 99 3-5 to 3-9
8-1 to 8-6
Update to include How Errors In The
Digital Camera Are Reported.
New Chapter for replacing the cartridge
in the Digital Camera.
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AT&T -- PROPRIETARY
Use pursuant to Company Instructions
Book.bk Page vi Thursday, March 11, 1999 2:24 PM

Contents
Table of Contents
vii
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 ATM Operator Manual
Purpose And Audience......................................................xv
What This Manual Contains.............................................xvi
Guide To Illustrations Used In This Manual .............. xviii
Chapter 1
An Introduction To
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What Is The
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Module Location..........................................1-3
In-Service Replenishment (ISR) .......................................1-4
Chapter 2
Getting Started
How To Open And Close The Exterior Of Your
ATM...................................................................................2-1
How To Switch Your ATM Power On And Off............2-2
How To Enter Supervisor Mode......................................2-4
Auto-Supervisor ..........................................................2-4
Supervisor Mode .........................................................2-5
How To Open And Close The Standard Security
Enclosure...........................................................................2-6
Keylocks........................................................................2-8
Combination Locks .....................................................2-8
How To Open And Close A Controlled Access
Electronic Lock...............................................................2-12
How To Open And Close The High Security
Enclosure.........................................................................2-17
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Table of Contents
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 ATM Operator Manual
How To Open The High Security Enclosure.........2-18
How To Close The High Security Enclosure.........2-20
Changing The High Security Enclosure ................2-21
How To Use The Basic Operator Interface...................2-22
How To Use The Enhanced Operator Panel................2-25
How To Use The VGA Enhanced Rear Operator
Panel ................................................................................2-28
Digital Audio....................................................................2-31
How To Do A Hardware Reset Of Your ATM............2-32
How To Insert And Remove Disks ...............................2-34
Chapter 3
Error Reporting
How Errors Are Reported If Your Terminal Uses
State Of Health.................................................................3-1
How Errors In The PC Module Are Reported...............3-3
How Errors In The Digital Camera Are Reported........3-5
How To Read The Remote Status Indicator ..................3-8
How Errors Are Reported If Your Terminal Does
Not Use State Of Health .................................................3-9
The OES Codes ............................................................3-9
Chapter 4
Currency Dispenser
How To Replenish Currency Cassettes..........................4-1
How To Empty The Currency Purge Bin.......................4-4
Standard Currency Purge Bin ...................................4-4
Latch Fast Currency Purge Bin .................................4-6
How To Clear Currency Dispenser Jams.....................4-10
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Table of Contents
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Chapter 5
Receipt Printer
How To Replenish Your Receipt Printer Paper.............5-1
How To Clear Receipt Printer Jams ................................5-8
Chapter 6
Journal Printer
How To Replenish The Dot-Matrix Journal
Printer Paper.....................................................................6-1
How To Replace The Dot-Matrix Journal
Printer Ribbon ................................................................6-11
How To Replace The Dot-Matrix Journal
Printer Print Head .........................................................6-15
How To Clear The Dot-Matrix Journal
Printer Paper Jams.........................................................6-22
How To Replenish the Graphics Journal
Printer Paper...................................................................6-30
How To Clear Graphics Journal Printer
Jams..................................................................................6-39
Chapter 7
Motorised Card Reader
How To Clear Motorised Card Reader Jams .................7-1
Motorised Card Reader ..............................................7-1
How To Remove Captured Cards From The
Motorised Card Reader...................................................7-7
Standard Card Capture Container............................7-7
Latch Fast Card Capture Container........................7-11
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Table of Contents
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 ATM Operator Manual
Chapter 8
Digital Camera
How To Replace The Digital Camera Cartridge ...........8-1
Chapter 9
Maintenance
What Is Required To Maintain An ATM?......................9-1
Daily Operations .........................................................9-1
Weekly Operations .....................................................9-1
Replenishment.............................................................9-1
Cleaning Kit........................................................................9-2
Looking After Your ATM Weekly...................................9-3
Maintenance Procedures............................................9-3
How To Clean The Facia And Exterior Panels .......9-3
Cleaning The Heads On A Motorised Card
Reader.....................................................................9-4
Printer Media Storage .......................................................9-7
Index
Index............................................................................Index-1
User Feedback Form
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