NEC Express5800/180Rb-7 User manual

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User's Guide
EXPRESS5800/180Rb-7

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User"sGuide
EXPRESS5800/180Rb-7

Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc.
and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights
to this document, including all design, manufacturing, reproduction, use, and sales rights
thereto, except to the extent said rights are expressly granted to others.
The NEC Computers Inc. product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompanying each product.
However, actual performance of each such product is dependent upon factors such as
system configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product configurations and
applications must be determined by the customer and is not warranted by NEC Computers
Inc.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NEC Computers Inc. is prohibited.
Trademarks
INTEL is a registered trademark of Intel Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
PN: 456-01564-001
First Print – December 2000
Second Print – January 2001
Copyright 2000
NEC Computers Inc.
15 Business Park Way
Sacramento, CA 95828
All Rights Reserved

Contents iii
Contents
Proprietary Notice and Liability Disclaimer
Using This Guide
Text Conventions .................................................................................................................. x
Related Documents .............................................................................................................. xi
Safety Notices ..................................................................................................................... xii
Safety Notices for Users Outside of the U.S.A. and Canada ........................................ xiii
Care and Handling.............................................................................................................. xiv
1 System Overview
Overview ............................................................................................................................ 1-2
Chassis Feature Summary .................................................................................................. 1-3
Chassis Front Controls and Indicators ............................................................................... 1-4
Chassis Rear Controls and Features................................................................................... 1-6
Peripherals.......................................................................................................................... 1-7
3.5-inch Diskette Drive ................................................................................................. 1-7
3.5-inch Hard Drive Bays ............................................................................................. 1-7
5.25-inch Removable Media Device Bay ..................................................................... 1-7
Hot-swap Power Supplies .................................................................................................. 1-8
System Cooling ..................................................................................................................1-8
Boardset Description.......................................................................................................... 1-9
Boardset Features ............................................................................................................. 1-10
Processor Overview.......................................................................................................... 1-12
Memory Overview ........................................................................................................... 1-12
DIMM Installation Sequence ........................................................................................... 1-13
Peripheral Ports ................................................................................................................1-14
Super I/O Chip ............................................................................................................ 1-14
Serial Ports .................................................................................................................. 1-14
Parallel Port................................................................................................................. 1-14
Add-in Board Slots........................................................................................................... 1-14
Video................................................................................................................................ 1-14
SCSI Controller................................................................................................................ 1-15
IDE Controller..................................................................................................................1-15
Keyboard and Mouse ....................................................................................................... 1-16
Remote Power-On (Wake On LAN) Function................................................................. 1-16
System Security................................................................................................................ 1-16
Security with Mechanical Lock .................................................................................. 1-16
Software Locks ........................................................................................................... 1-16
Security with BIOS Setup: .................................................................................. 1-16
Security with the System Setup Utility (SSU): ................................................... 1-17
Password Protection.................................................................................................... 1-17
Secure Boot Mode....................................................................................................... 1-17
Boot Sequence Control ............................................................................................... 1-17
Boot Without Keyboard.............................................................................................. 1-17
Locked Power and Reset Switches ............................................................................. 1-18
Diskette Write Protect................................................................................................. 1-18
Video Blanking ........................................................................................................... 1-18
Reconfiguration................................................................................................................ 1-18

iv Contents
2 Setting Up the System
Overview ............................................................................................................................2-2
Selecting a Site ...................................................................................................................2-2
Unpacking the System........................................................................................................2-3
Rack-Mount Subsystem Assembly.....................................................................................2-4
Unpacking the Rack Mounting Hardware.....................................................................2-4
Before You Begin..........................................................................................................2-5
Static Precautions ..........................................................................................................2-5
Assembly.......................................................................................................................2-6
Attaching the Cable Retention Arm ....................................................................2-10
Installing the Slide Rail Brackets into the Rack Cabinet.....................................2-14
Mounting the Server into the Rack Cabinet ........................................................2-15
Getting Familiar with the System.....................................................................................2-18
Making Connections.........................................................................................................2-18
Connecting the Power Cord..............................................................................................2-19
Using the System..............................................................................................................2-20
Powering On the Server System..................................................................................2-21
Powering Off the Server System .................................................................................2-22
Forcing a Power Shutdown .........................................................................................2-23
3 Configuring Your System
Configuring Your System...................................................................................................3-2
Hot Keys.............................................................................................................................3-3
Using the BIOS Setup Utility.............................................................................................3-3
Using the BIOS Setup Utility........................................................................................3-3
BIOS Setup Configuration Settings...............................................................................3-4
Main Menu ....................................................................................................................3-5
Primary Master/Slave Submenu ............................................................................3-6
Processor Information Submenu ...........................................................................3-7
Keyboard Features Submenu.................................................................................3-7
Advanced Menu ............................................................................................................3-8
PCI Configuration Submenu .................................................................................3-9
I/O Device Configuration Submenu ....................................................................3-10
Advanced Chipset Control Submenu...................................................................3-11
Security Menu .............................................................................................................3-12
Server Menu ................................................................................................................3-13
System Management Submenu............................................................................3-14
Console Redirection Submenu ............................................................................3-15
Boot Menu...................................................................................................................3-16
Exit Menu....................................................................................................................3-17
Using the System Setup Utility (SSU)..............................................................................3-18
When to Run the SSU .................................................................................................3-18
What You Need to Do.................................................................................................3-19
Running the SSU .........................................................................................................3-19
Running the SSU Locally....................................................................................3-19
Running the SSU Remotely.................................................................................3-20
Direct Platform Control (DPC) Console .............................................................3-20
Starting the SSU ..........................................................................................................3-21
Customizing the SSU ..................................................................................................3-22
Launching a Task ........................................................................................................3-24
Resource Configuration Add-in (RCA) Window........................................................3-24
Modifying Resources ..................................................................................................3-25
System Resource Usage.......................................................................................3-25

Contents v
Multiboot Options Add-In .......................................................................................... 3-25
Security Add-In........................................................................................................... 3-25
To Set the User Password ................................................................................... 3-26
To Change or Clear the User Password .............................................................. 3-26
To Set the Administrator Password..................................................................... 3-26
To Change or Clear the Administrator Password................................................ 3-26
Security Options.................................................................................................. 3-26
System Event Log (SEL) Viewer Add-in ................................................................... 3-27
Sensor Data Record (SDR) Manager Add-In.............................................................. 3-29
Field Replaceable Unit (FRU) Manager Add-In......................................................... 3-30
Exiting the SSU........................................................................................................... 3-31
FRU and SDR Load Utility.............................................................................................. 3-32
When to Run the FRUSDR Load Utility .................................................................... 3-32
What You Need to Do................................................................................................. 3-32
How You Use the FRUSDR Load Utility................................................................... 3-32
Command Line Format ....................................................................................... 3-33
Parsing the Command Line................................................................................. 3-33
Displaying Usage Information ............................................................................ 3-34
Displaying a Given Area..................................................................................... 3-34
Using Specified CFG File ................................................................................... 3-35
Cleaning Up and Exiting............................................................................................. 3-37
Upgrading BIOS............................................................................................................... 3-37
Preparing for the Upgrade........................................................................................... 3-37
Recording the Current BIOS Settings ................................................................. 3-37
Obtaining the Upgrade Utility............................................................................. 3-37
Creating a Bootable Diskette .............................................................................. 3-38
Creating the BIOS Upgrade Diskette .................................................................. 3-38
Upgrading BIOS ......................................................................................................... 3-39
Recovering BIOS ........................................................................................................ 3-39
Changing BIOS Language .......................................................................................... 3-40
Using the Firmware Update Utility.................................................................................. 3-40
Running the Firmware Update Utility......................................................................... 3-40
Installing Video Drivers................................................................................................... 3-41
Using the Symbios SCSI Utility....................................................................................... 3-41
Running the SCSI Utility ............................................................................................ 3-41
Configuring the RAID Controller .................................................................................... 3-42
Setting the Configuration Switches.................................................................................. 3-43
Before You Begin ....................................................................................................... 3-43
Changing Switch Settings ........................................................................................... 3-45
Clearing CMOS .......................................................................................................... 3-46
Clearing Password ...................................................................................................... 3-47
Performing a Recovery Boot....................................................................................... 3-47
4 Upgrading Your System
General Information ........................................................................................................... 4-2
Warnings and Cautions ................................................................................................. 4-2
Static Precautions ............................................................................................................... 4-3
Preparing Your System for Upgrade.................................................................................. 4-3
Equipment Log...................................................................................................................4-4
Hot-Swapping Fans............................................................................................................ 4-4
Removing a Fan ............................................................................................................ 4-4
Replacing a Fan............................................................................................................. 4-4
Hot-Swapping a SCSI Hard Drive ..................................................................................... 4-6

vi Contents
Hot-Swapping Bays.......................................................................................................4-6
SCSI SCA Hard Disk Drives.........................................................................................4-6
Mounting a SCSI SCA Hard Disk Drive in a Carrier....................................................4-6
Installing a SCSI SCA Hard Disk Drive in a Hot-Swapping Bay.................................4-8
Determining Drive Status..............................................................................................4-9
Hot-Swapping Power Supplies.........................................................................................4-10
Removing a Power Supply ..........................................................................................4-11
Replacing a Power Supply...........................................................................................4-12
Removing and Installing the Front Bezel .........................................................................4-12
Removing and Installing Server Covers...........................................................................4-13
Removing the PCI Bus Hot-Plug Cover......................................................................4-14
Installing the PCI Bus Hot-Plug Cover .......................................................................4-15
Removing the Top Cover ............................................................................................4-15
Installing the Top Cover..............................................................................................4-17
Add-In Boards ..................................................................................................................4-18
Installing an Add-In Board..........................................................................................4-18
Removing an Add-In Board ........................................................................................4-21
Memory Modules and DIMMs.........................................................................................4-22
Removing the Memory Module Cover........................................................................4-22
Installing the Memory Module Cover .........................................................................4-22
Removing DIMMs ......................................................................................................4-23
Installing DIMMs ........................................................................................................4-24
Processors: Removing and Installing...............................................................................4-26
Removing a Processor .................................................................................................4-26
Installing a Processor...................................................................................................4-28
Front Side Bus (FSB) Termination Board Assembly .......................................................4-29
Removing a Termination Board ..................................................................................4-29
Installing a Termination Board....................................................................................4-29
Optional Five to Eight CPU Upgrade Kit.........................................................................4-31
5 Problem Solving
Problem Solving .................................................................................................................5-2
Static Precautions ...............................................................................................................5-2
Resetting the System ..........................................................................................................5-2
Troubleshooting Checklists ................................................................................................5-3
Initial System Startup ....................................................................................................5-3
Running New Application Software .............................................................................5-4
After System Has Been Running Correctly...................................................................5-5
Diagnostic Procedures ........................................................................................................5-6
Error Checking ..............................................................................................................5-6
Troubleshooting Guide..................................................................................................5-6
Monitoring POST ..................................................................................................5-6
Verifying Proper Operation of Key System Indicators .........................................5-7
Confirming Loading of the Operating System ......................................................5-7
Specific Problems and Corrective Actions.........................................................................5-8
Power LED Does Not Light ..........................................................................................5-8
Incorrect or No Beep Code............................................................................................5-8
No Characters Appear on Screen ..................................................................................5-9
Characters are Distorted or Incorrect ............................................................................5-9
System Cooling Fans Do Not Rotate...........................................................................5-10
Diskette Drive Activity LED Does Not Light.............................................................5-10
Hard Disk Drive Activity Light Does Not Light.........................................................5-11
CD-ROM Drive Activity Light Does Not Light .........................................................5-11

Contents vii
Problems with Application Software .......................................................................... 5-11
Bootable CD-ROM Is Not Detected ........................................................................... 5-12
Problems with the Network.............................................................................................. 5-12
PCI Installation Tips ........................................................................................................ 5-12
Error Messages................................................................................................................. 5-13
POST Error Codes and Messages ............................................................................... 5-13
How to Identify BIOS ...................................................................................................... 5-19
BIOS Revision Level Identification............................................................................ 5-19
A System I/O Addresses/ Memory Map/PCI Configuration and
Device Map/Interrupts/ Video Mode Assignments
System I/O Addresses ....................................................................................................... A-2
Memory Map..................................................................................................................... A-3
PCI Configuration and Device Map.................................................................................. A-4
Interrupts ........................................................................................................................... A-5
Video Modes .....................................................................................................................A-7
Glossary
Equipment Log
Index

viii Contents

Using This Guide ix
Using This Guide
This User’s Guide provides a quick reference to information about your server system. Its goal is to
familiarize you with your system and the tasks necessary for system configuring and upgrading.
This guide contains the following information:
!Chapter 1, “System Overview” provides an overview of your system and describes your
system’s major system components. See this chapter to familiarize yourself with your system.
!Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system, assemble
the rack-mount system, make cable connections, and how to use your system.
!Chapter 3, “Configuring Your System” tells you how to configure the system and provides
instructions for running the BIOS Setup Utility and the Symbios Configuration Utility, which is
used to configure SCSI devices in your system. This chapter also provides information on
system board switch settings.
!Chapter 4, “Upgrades and Options” provides you with instructions for upgrading your system
with additional processors, optional memory, options cards, peripheral devices, and redundant
power supply.
!Chapter 5, “Problem Solving” contains helpful information for solving problems that might
occur with your system.
!Appendix A, “System I/O Addresses, Memory Map, PCI Configuration and Device Map,
Interrupts, and Video Mode Assignments" set by the factory for this system are listed in this
section. These values can be used for reference when installing an optional device.
!“Glossary” defines the standard acronyms and technical terms used in this manual.
!“Equipment Log” provides you with a sample equipment log for documenting the system
configuration and future updates you may make to your system.

x Using This Guide
Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
!
WARNING
Warnings alert you to situations that could result in serious personal injury or loss
of life.
!
CAUTION
Cautions indicate situations that can damage the system hardware or software.
Note: Notes give important information about the material being described.
!Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,
Alt, or Enter.
!Text or keystrokes that you enter appear as boldface type. For example, type abc123 and
press ENTER.
!File names are printed in uppercase letters. For example, AUTOEXEC.BAT.

Using This Guide xi
Related Documents
In addition to this guide, the following system documentation is included with your server
either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server.
!System Release Notes
Release Notes provide you with the latest information about your system. This
information was not available to be included in your user's guide at the time it was
developed and released.
!Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to become familiar with
your server documentation and to complete your installation successfully.
!Network Operating System Configuration Guide
This guide contains supplemental instructions needed to install and configure your
server Windows 2000, Windows NT 4.0, and Novell NetWare v5.0 Network Operating
Systems. This document is intended to complement the more detailed procedural
documents available from the vendor of the network operating system.

xii Using This Guide
Safety Notices
!
!Caution: To reduce the risk of electric shock which could cause personal injury, follow
all safety notices. The symbols shown are used in your documentation and on your
equipment to indicate safety hazards.
!Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries
may result in an explosion. Dispose of lithium batteries as required by local ordinance or
as normal waste if no local ordinance exists.
!Warning: The detachable power supply cords are intended to serve as the disconnect
devices.
!Warning: This equipment has a 3-wire, grounded power cords. To prevent electrical
hazards, do not remove or defeat the ground prong on the power cords. Replace a power
cord if it gets damaged. Contact your dealer for an exact replacement.
!Warning: The DC push-button on/off switch on the front panel does not turn off the
system AC power. Also, +5vdc is present on the system board whenever the AC power
cords are connected between the system and an AC outlet. Before doing the procedures
in this manual, make sure that your system is powered off and unplug the AC power
cords from the back of the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in
Canada, CSA-certified), type ST or SJT, 14 AWG, 3-conductor. This cord is provided with
a molded-on NEMA type 5-15P plug cap at one end for 100-120VAC operation or a
NEMA 6-15P plug cap for 200-240VAC operation. The other end of this cord has a
molded-on cord connector body type IEC-320-C19. The cord length must not exceed 9 feet
(2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,
and must display an international agency approval marking. The cord must be suitable for
use in the end-user country. Consult your dealer or the local electrical authorities if you are
unsure of the type of power cord to use in your country. The voltage change occurs via a
switch in the power supply.
!Warning: Under no circumstances should the user attempt to disassemble the power
supply. The power supply has no user-replaceable parts. Inside the power supply are
hazardous voltages that can cause serious personal injury. A defective power supply
must be returned to your dealer.

Using This Guide xiii
Safety Notices for Users Outside of the U.S.A. and Canada
!PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage
integrity of the equipment, connect only equipment with mains-protected electrically-
compatible circuits to the external ports.
!Remote Earths: To prevent electrical shock, connect all local (individual office)
computers and computer support equipment to the same electrical circuit of the building
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
!Earth Bonding: For safe operation, only connect the equipment to a building supply
that is in accordance with current wiring regulations in your country. In the U.K., those
regulations are the IEE.

xiv Using This Guide
Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures. Let
the system warm (or cool) to room temperature before using it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the system with a wet cloth or
pour fluid into it.
Protect the system from being bumped or dropped.
Check the system for condensation. If condensation exists, allow it
to evaporate before powering on the system.
Keep the system away from dust, sand, and dirt.

1
System Overview
!Overview
!Chassis Feature summary
!Chassis Front Controls and Indicators
!Chassis Rear Controls and Features
!Peripherals
!Hot-swap Power Supplies
!System Cooling
!Boardset Description
!Boardset Features
!Processor Overview
!Memory Overview
!DIMM Installation Sequence
!Peripheral Ports
!Add-in Board Slots
!Video
!SCSI Controller
!IDE Controller
!Keyboard and Mouse
!Remote Power-On (Wake On LAN) Function
!System Security
!Reconfiguration

1-2 System Overview
Overview
The EXPRESS5800/180Rb-7 server (see Figure 1-1) is easy to integrate and can easily
accommodate the needs of a variety of high-performance applications—for example,
network servers, multi-user systems, and large database operations. As your application
requirements increase, you can upgrade your server with:
!More powerful and/or additional processors
!An additional processor mezzanine carrier with cache coherency filters
!An additional memory module and additional memory
!Add-in I/O boards
Table 1-1 lists the server physical specifications.
Table 1-1. Server Physical Specifications
Specification Value
Height 31.12 cm (12.25 inches, 7u)
Width 44.45 cm (17.5 inches)
Depth 71.12 cm (28.0 inches)
Weight 51.4 kg (113 lbs) minimum configuration
60 kg (132 lbs) maximum configuration
Required front clearance 10 inches (inlet airflow <35 °C / 95 °F)
Required rear clearance 8 inches (no airflow restriction)
Figure 1-1. EXPRESS5800/180Rb-7 Server

System Overview 1-3
Chassis Feature Summary
Table 1-2 contains a summary of the chassis features.
Table 1-2. Chassis Feature Summary
Feature Comment
Power system with redundancy The 750 watt, autoranging power supplies include integrated fans for
cooling. These power supplies operate at 100–120VAC or
200–240 VAC. When the server is configured with three supplies
(2 + 1), the third provides redundancy. The supplies can be replaced—
hot-swapped—without turning off server power. The server requires a
minimum of two power supplies. LEDs on the back of the power supply
indicate power on, failure, and predictive failure.
Server chassis The electrogalvanized metal used in manufacturing the server chassis
minimizes electromagnetic interference (EMI) and radio frequency
interference (RFI).
The peripheral bay provides the interface for 3.5- and 5.25-inch media.
It can support:
•One 5.25-inch IDE CD-ROM drive in the 5.25-inch half-height bay.
(Optional: any IDE or single-ended SCSI device, like a tape drive.)
•Two 3.5-inch wide by 1.0- or 1.6-inch hot-swappable low-voltage
differential SCSI (LVDS) hard disk drives mounted side-by-side in
the 3.5-inch hot-swapping bays. These bays allow hot-swapping of
hard disk drives without shutting down the server.
Ten hot-plug PCI I/O expansion slots.
The plastic front bezel provides airflow and easy access to drives in the
hot-swapping bays. The removable top covers provide proper airflow
and easy access to components inside the server. Only technically
qualified personnel should remove the server covers.
Cooling system with redundancy Six fans (5 + 1) cool and circulate air through the server. The sixth fan
is redundant. The fans can be replaced—hot-swapped—without
turning off server power. An LED indicator mounted next to each fan
guarantees positive identification of the failed fan.
Integrated power supply fans—two or three—cool and circulate air
through the power supplies and the bottom of the chassis.
Server management Interintegrated circuit bus (I2C) for diagnostic and intrachassis
communication. Interchassis management bus (ICMB) for interchassis
platform management communications.
Real-time clock/calendar (RTC).
Front panel controls and indicators (LEDs).
Basic Input/Output System (BIOS), Power-on Self Test (POST), and
Setup Utility stored in a flash memory device.
System Setup Utility (SSU).
Symbios SCSI Utility.
Emergency Management Port (EMP) utility.
Field Replacement Unit (FRU) and Sensor Data Record (SDR) load
utility.

1-4 System Overview
Chassis Front Controls and Indicators
Figure 1-2 shows the chassis front controls and indicators. Table 1-3 provides a
description of the chassis front controls and indicators.
Figure 1-2. Front Controls and Indicators