Nec Neax2400 ics Owner's manual

OCTOBER, 2000

NEC America, Inc.

NDA-24297

ISSUE 1

STOCK # 200775

Feature Programming Manual

LIABILITY DISCLAIMER

The information contained in this document is specific to Dterm Series E only.

Minimum firmware may be required. Contact NEC Engineering for additional

information.

NEC America, Inc. reservesthe right to change the specifications, functions, or

features, at any time, without notice.

NEC America, Inc. has prepared this document for use by its employees and

customers. The information contained herein is the property of NEC America,

Inc. and shall not be reproduced without prior written approval from NEC

America, Inc.

NEAX®and Dterm®are registered trademarks of NEC Corporation.

Cisco®is a registered trademark of Cisco Systems, Inc. Documentation

references to Cisco products refer to networking with Cisco hardware.

NEC America, Inc.

Printed in the U.S.A.

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NDA-24297

ISSUE 1

OCTOBER, 2000

NEAX2400 IPX

Feature Programming Manual

Feature List

Business Features Page

NEAX2400 IPX Feature Programming Manual

NDA-24297, Issue 1 Page i

A-1 Attendant Camp-On with Tone Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

A-2 Attendant-Controlled Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

A-3 Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

A-4 Attendant Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

A-5 Attendant Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

A-6 Attendant Loop Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

A-7 Attendant Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

A-8 Automatic Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

A-8D Automatic Recall - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

A-15 Announcement Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

A-16 Alternate Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

A-17 Audible Indication Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

A-18 Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

A-19 Attendant Night Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

A-20 Authorization Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

A-21 Automatic Trunk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

A-29 Authorization Code - Tie Line Incoming Routes . . . . . . . . . . . . . . . . . . . . . . . . . . 37

A-30 Automatic/Manual Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

A-52 Account Code - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

A-53 All Zone Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

A-59 Announcement Service - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

A-60 Attendant-To-Attendant Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

A-69 Automatic Idle Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

A-78 Automatic Number Identification (ANI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

A-82 Automated Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

A-98 Answer Hold - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

A-99 Authorization Code Display Elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

A-105 Attendant Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

A-121 Add On Conference - 8 Party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

A-125 Analog Caller ID (Class SM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

A-127 Analog Caller ID - Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

B-2 Busy Lamp Field - Flexible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

B-3 Busy Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

B-5D Boss - Secretary Override - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

B-6 Brokerage - Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

B-8 Boss - Secretary - Message Waiting Lamp Control . . . . . . . . . . . . . . . . . . . . . . . 91

NEAX2400 IPX Feature Programming Manual

Page ii NDA-24297, Issue 1

Feature List (Continued)

Business Features Page

B-11 Boss - Secretary Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

B-12 Brokerage Hotline - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

B-17 Blind Transfer To Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

B-18 Blind Transfer To Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

C-1 Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

C-1D Call Back - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

C-2 Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

C-2D Call Forwarding - Busy Line - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

C-3 Call Forwarding - Don’t Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

C-3D Call Forwarding - Don’t Answer - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

C-5 Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

C-5D Call Forwarding - All Calls - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

C-6 Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

C-6D Call Hold - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

C-7 Call Pickup - Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

C-7D Call Pickup - Group - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

C-8 Call Processing Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

C-9 Call Queueing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

C-10 Call Transfer - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

C-11 Call Transfer - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

C-11D Call Transfer - All Calls - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

C-12 Call Waiting - Terminating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

C-13 Call Waiting Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

C-14 CCSA Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

C-15 Class Of Service - Individual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

C-17 Consultation Hold - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

C-17D Consultation Hold - All Calls - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

C-20 Centralized Attendant Service (CAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

C-21 Code Calling Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

C-22D Called Station Status Display - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

C-24D Calling Number Display - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

C-25 Call Forwarding-Intercept / Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

C-26 Call Forwarding - Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

C-27D Call Waiting - Answer - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

C-28 Call Forwarding - All Calls - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

C-29 Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

C-30 Call Pickup - Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

C-31 Call Waiting - Originating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

C-33 Consecutive Dialing - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

C-59 Called Number Display - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

C-60 Call Forwarding - Busy Line - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

C-62 Consecutive Speed Calling - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

C-69 Call Forwarding - All Calls - Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

NEAX2400 IPX Feature Programming Manual

NDA-24297, Issue 1 Page iii

Feature List (Continued)

Business Features Page

C-73 Call Back - Delayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

C-74 Call Forwarding - Don’t Answer - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

C-75 Call Forwarding - Intercept / Announcement - Attendant . . . . . . . . . . . . . . . . . . . 233

C-76 Call Waiting Lamp - UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

C-81 Call Forwarding - I’m Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

C-109 Centrex Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

C-133 Call Forwarding - Don’t Answer To UCD Queue . . . . . . . . . . . . . . . . . . . . . . . . . 242

C-146 Call Hold - Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

C-150 Call Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

C-151 Call Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

C-154 Call Hold Pick Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

C-157 Calling Party Number - Name Assignment and Display . . . . . . . . . . . . . . . . . . . . 258

C-160 Call Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

C-169 Consultation Hold Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

D-2 Dial Access To Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

D-3 Dictation Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

D-5 Digital Display - Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

D-6 Digital Display - Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

D-7 Direct-In Termination (DIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

D-8 Direct Inward Dialing (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

D-9 Direct Outward Dialing (DOD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

D-10 Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

D-11D Do Not Disturb - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

D-13D Dial Monitor - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

D-15 Day/Night Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

D-16 Direct Digital Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

D-31 Delay Announcement - UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

D-32D Dual Hold - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

D-87 Dial Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

D-90D Delayed Ringing - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

D-114 Delay Announcement - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

D-149 Direct Station Selection (DSS) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

D-153 Distinctive Ringing - Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

D-156 Dual Station Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

E-1 Executive Right-of-Way . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

E-1D Executive Right-of-Way - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

E-3D Elapsed Time Display - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

E-4D Exclusive Hold - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

E-11 Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

E-18 E911-ANI Unified Number Of Digits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

E-26 Expanded Multiple Line Operation - Dterm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

F-1 Flexible Numbering of Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

F-2 FX Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

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