NEC Univerge SV9100 Owner's manual

PC Programming Manual
NDA-31580
ISSUE 2.0
(Version 3000)
SV9100
®

NEC Corporation of America reserves the right to change the specifications, functions, or features at
any time without notice.
NEC Corporation of America has prepared this document for use by its employees and customers.
The information contained herein is the property of NEC Corporation of America and shall not be
reproduced without prior written approval of NEC Corporation of America.
UNIVERGE®is a registered trademark of NEC Corporation. Pentium®is a trademark or registered
trademark of Intel Corporation or its subsidiaries in the United States and other countries. Exce®and
Windows®are registered trademarks of Microsoft Corporation.
Copyright 2015
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group

SV9100 PC Programming Manual i
TABLE OF CONTENTS
Chapter 1 Introduction
Chapter 2 Installation
Section 1 System Requirements ............................................................................ 2-1
Section 2 Default PCPro Accounts.......................................................................... 2-1
Section 3 Software Installation ................................................................................ 2-3
Section 4 Launching the Application Software...................................................... 2-9
Section 5 Logging into the Application ................................................................ 2-10
Chapter 3 Application Layout
Section 1 Introduction ............................................................................................. 3-1
Section 2 Menu.......................................................................................................... 3-2
Section 3 Toolbar ...................................................................................................... 3-2
Section 4 Sub-menu Area......................................................................................... 3-2
Section 5 Workspace ................................................................................................ 3-3
5.1 Title.................................................................................................. 3-4
5.2 Subtitle ............................................................................................ 3-4
5.3 Workspace Buttons ......................................................................... 3-4
5.4 Navigation Area............................................................................... 3-6
5.5 Data Area ........................................................................................ 3-7
5.6 Help Area ........................................................................................ 3-7
5.7 Status Bar........................................................................................ 3-7

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Chapter 4 Standard View
Section 1 Overview .................................................................................................. 4-1
Section 2 Standard View Submenu......................................................................... 4-2
2.1 Accessing Standard View ............................................................... 4-2
2.2 Using a Standard View Screen ....................................................... 4-3
Section 3 Card Configuration .................................................................................. 4-3
3.1 Blade Types .................................................................................... 4-5
3.2 Adding a Blade................................................................................ 4-5
3.3 Removing a Blade........................................................................... 4-6
3.4 Assigning IP Phones to ETIA Blades ............................................. 4-6
Section 4 System Installation .................................................................................. 4-8
Section 5 Telephone Setup .................................................................................... 4-10
Section 6 Class of Service for Telephones .......................................................... 4-13
Section 7 Class of Service for DISA/E&M Tie Lines ............................................ 4-15
Section 8 Department Groups ............................................................................... 4-17
Section 9 DID Translation Table ............................................................................ 4-19
Section 10 Night Mode Switching ........................................................................... 4-22
10.1 Adding a Time Frame.................................................................... 4-24
10.2 Removing a Time Frame............................................................... 4-25
10.3 Moving a Time Frame ................................................................... 4-25
10.4 Modifying a Time Frame ............................................................... 4-26
10.5 Time Frame Duration .................................................................... 4-26
10.6 Time Frame Night Mode ............................................................... 4-26
Section 11 Incoming Ring Groups .......................................................................... 4-27
Section 12 System Timers ....................................................................................... 4-28
Section 13 System Timer Classes........................................................................... 4-29

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Section 14 Trunk Access Map ................................................................................. 4-31
Section 15 Trunk Groups ......................................................................................... 4-33
Chapter 5 Easy Edit
Section 1 Overview .................................................................................................. 5-1
Section 2 Accessing Easy Edit View....................................................................... 5-2
Section 3 Searching for a Feature ........................................................................... 5-3
Section 4 Programming Levels................................................................................ 5-3
Section 5 Using Easy Edit ........................................................................................ 5-4
5.1 Filter Bar.......................................................................................... 5-4
5.2 Group By ......................................................................................... 5-6
5.3 Column Chooser ............................................................................. 5-7
5.4 Save State....................................................................................... 5-8
5.5 Grid Style and Custom Themes ...................................................... 5-9
Chapter 6 PCPro SD Card Copy
Section 1 Overview .................................................................................................. 6-1
1.1 Standard Mode................................................................................ 6-1
1.2 Advanced Mode .............................................................................. 6-7
Chapter 7 System Data View
Section 1 Overview .................................................................................................. 7-1
Section 2 Accessing System Data View ................................................................. 7-3
Section 3 Searching for a Program ......................................................................... 7-4
Section 4 System Data Program Filtering............................................................... 7-4
Section 5 Using System Data................................................................................... 7-5

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Chapter 8 Menu and Toolbar Reference
Section 1 Overview .................................................................................................. 8-1
Section 2 Menus and Toolbars ................................................................................ 8-1
Appendix A MultiAssign
Section 1 Overview .................................................................................................. A-1
Section 2 Accessing MultiAssign Dialogs..............................................................A-1
Section 3 Assigning Account Codes ......................................................................A-2
Section 4 Assigning Call Appearance Keys...........................................................A-3
4.1 Assigning the Same CAP Keys on All Telephones .........................A-4
4.2 Assigning Unique CAP Number to Each Key..................................A-6
Section 5 Assigning Direct Inward Dial (DID) Numbers ........................................A-8
Section 6 Assigning Extension Numbers...............................................................A-9
Section 7 Assigning Function Keys......................................................................A-10
Section 8 Saving a Function Key Template..........................................................A-16
Section 9 Opening a Saved Function Key Template ...........................................A-17
Appendix B Communications
Section 1 Overview .................................................................................................. B-1
Section 2 Connect/Disconnect ................................................................................B-1
2.1 Accessing Connection Dialog .........................................................B-2
2.2 Connecting PCPro to the System ...................................................B-2
2.3 Disconnecting PCPro from the System.........................................B-11
Section 3 Download................................................................................................B-11
3.1 Accessing Download.....................................................................B-11
3.2 Downloading Data from the System to PCPro ..............................B-12

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Section 4 Upload .................................................................................................... B-13
4.1 Accessing Upload..........................................................................B-13
4.2 Uploading Data from PCPro to System Memory...........................B-14
4.3 Uploading Blade Configuration......................................................B-15
Section 5 Feature Activation................................................................................. B-16
5.1 Accessing Feature Activation ........................................................B-16
5.2 Activating a Feature ......................................................................B-17
Section 6 Firmware Update ................................................................................... B-18
6.1 Accessing Firmware Update .........................................................B-19
6.2 Using Firmware Update.................................................................B-19
6.3 Firmware Update via Web Pro ......................................................B-20
Section 7 Conditions ............................................................................................. B-21
Section 8 System Initialization.............................................................................. B-22
8.1 System Initialization Type..............................................................B-22
Appendix C Copy
Section 1 Overview ................................................................................................. C-1
Section 2 Copying System Data ............................................................................. C-2
Appendix D Modification History
Section 1 Overview ................................................................................................. D-1
Section 2 Accessing Modification History............................................................. D-2
Section 3 Generating a Modification History Report ............................................ D-2
Appendix E Connection Accounts
Section 1 Overview .................................................................................................. E-1

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Section 2 Creating/Deleting a Connection Account Using the Connect
Dialog ........................................................................................................E-1
2.1 Creating a New Account ................................................................. E-2
2.2 Deleting an Account ........................................................................ E-3
Appendix F Debug Terminal
Section 1 Overview .................................................................................................. F-1
Section 2 Launching the Debug Terminal .............................................................. F-2
Appendix G Feature Activation
Section 1 Introduction ............................................................................................. G-1
Section 2 Feature Activation Using PCPro.............................................................G-1
2.1 Accessing Feature Activation..........................................................G-2
2.2 Manually Activating a Feature.........................................................G-2
Section 3 Feature Activation Using WebPro ..........................................................G-4
3.1 Manually Activating a Feature.........................................................G-4
3.2 Recovery License............................................................................G-8
3.3 Further Information..........................................................................G-9
Appendix H Database File Conversion
Section 1 Overview .................................................................................................. H-1
Section 2 Operation ..................................................................................................H-1
2.1 SV9100PCPro.................................................................................H-1
Appendix I DIM File Download
Section 1 Overview ................................................................................................... I-1
Section 2 Operation ................................................................................................... I-1

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Appendix J Maintenance Features
Section 1 Overview .................................................................................................. J-1
Section 2 Operation .................................................................................................. J-1
2.1 SRAM Information via Web Pro/PCPro........................................... J-1
2.2 System Alarm display via WebPro .................................................. J-8
2.3 T1/ISDN Layer Status Display via WebPro ..................................... J-9
2.4 USB Backup via WebPro ............................................................. J-10
Appendix K Web Pro Load/Save to PC Feature
Section 1 Overview ................................................................................................. K-1
Section 2 Operation ................................................................................................. K-1
2.1 WebPro Load/Save PCPro Configuration File ................................K-1
2.2 Load from PC ..................................................................................K-2
2.3 Save to PC ......................................................................................K-3
Section 3 Conditions ............................................................................................... K-4
Appendix L Store Statistical Information of RTP
Section 1 Overview .................................................................................................. L-1
Section 2 Operation ..................................................................................................L-1
Section 3 Data Fields ................................................................................................L-3
Section 4 Guide to Feature Programming ..............................................................L-5

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SV9100 System Hardware Manual ix
LIST OF FIGURES
Chapter 1 Introduction
Chapter 2 Installation
Figure 2-1 InstallShield Wizard Welcome Screen ...........................................................................2-3
Figure 2-2 InstallShield Wizard Destination Folder (Default Location) ............................................2-4
Figure 2-3 InstallShield Wizard Destination Folder (Change Location) ...........................................2-5
Figure 2-4 InstallShield Wizard Begin Installation ...........................................................................2-6
Figure 2-5 InstallShield Wizard Installation Progress ......................................................................2-7
Figure 2-6 InstallShield Wizard Finish Installation ...........................................................................2-8
Figure 2-7 SV9100 PCPro Desktop Shortcut ..................................................................................2-9
Figure 2-8 InstallShield Wizard Launch Software ...........................................................................2-9
Figure 2-9 PCPro Login Screen ....................................................................................................2-10
Figure 2-10 PCPro Main Menu ........................................................................................................2-11
Chapter 3 Application Layout
Figure 3-1 PCPro Application Layout ..............................................................................................3-1
Figure 3-2 PCPro Toolbar ...............................................................................................................3-2
Figure 3-3 PCPro Workspace .........................................................................................................3-3
Figure 3-4 PCPro Navigation Buttons .............................................................................................3-6
Figure 3-5 PCPro Status Bar ...........................................................................................................3-7
Chapter 4 Standard View
Figure 4-1 Standard View Submenu ...............................................................................................4-1
Figure 4-2 Selecting a Standard View Screen ................................................................................4-2
Figure 4-3 Standard View Card (Blade) Configuration Screen .......................................................4-4
Figure 4-4 Connect IP Terminals to ETIA Blades ...........................................................................4-7
Figure 4-5 Standard View System Installation ................................................................................4-8
Figure 4-6 Standard View Telephone Setup .................................................................................4-10

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Figure 4-7 Standard View Telephone Setup MultiAssign Dialog .................................................. 4-12
Figure 4-8 Standard View Class of Service for Telephones ......................................................... 4-13
Figure 4-9 Standard View Class of Service for DISA/E&M Tie Lines ........................................... 4-15
Figure 4-10 Standard View Department Groups ............................................................................ 4-17
Figure 4-11 Standard View DID Translation Table ......................................................................... 4-19
Figure 4-12 Standard View DID Table Area Edit Popups ............................................................... 4-20
Figure 4-13 Standard View Night Mode Switching ......................................................................... 4-22
Figure 4-14 Standard View Night Mode Switching Adding Time Frame ......................................... 4-24
Figure 4-15 Standard View Night Mode Switching Mode Colors .................................................... 4-25
Figure 4-16 Standard View Incoming Ring Groups ........................................................................ 4-27
Figure 4-17 Standard View System Timers .................................................................................... 4-28
Figure 4-18 Standard View System Timer Classes ........................................................................ 4-29
Figure 4-19 Standard View Trunk Access Map .............................................................................. 4-31
Figure 4-20 Standard View Trunk Groups ...................................................................................... 4-33
Chapter 5 Easy Edit
Figure 5-1 Easy Edit Submenu ....................................................................................................... 5-1
Figure 5-2 Easy Edit Tab ................................................................................................................ 5-4
Figure 5-3 Filter Bar ........................................................................................................................ 5-4
Figure 5-4 Column Filter Example .................................................................................................. 5-5
Figure 5-5 Group By Option ........................................................................................................... 5-6
Figure 5-6 Group By Message Waiting Lamp LED Color Example ................................................ 5-6
Figure 5-7 Column Chooser Example ............................................................................................ 5-7
Figure 5-8 Save State Example ...................................................................................................... 5-8
Figure 5-9 Save State Example ...................................................................................................... 5-9
Figure 5-10 Color Selection Example .............................................................................................5-10
Figure 5-11 Choosing the Color Picker .......................................................................................... 5-10
Figure 5-12 Saving a Custom Theme ............................................................................................. 5-11
Chapter 6 PCPro SD Card Copy
Chapter 7 System Data View
Figure 7-1 System Data Submenu ................................................................................................. 7-2

SV9100 System Hardware Manual xi
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Figure 7-2 System Data Programming ............................................................................................7-6
Chapter 8 Menu and Toolbar Reference
Figure 8-1 Menu and Toolbar ..........................................................................................................8-1
Appendix A MultiAssign
Figure A-1 Accessing the MultiAssign Dialogs ............................................................................... A-1
Figure A-2 MultiAssign Account Codes .......................................................................................... A-2
Figure A-3 MultiAssignment CAP Keys (Same) ............................................................................. A-4
Figure A-4 MultiAssignment CAP Keys (Same) ............................................................................. A-6
Figure A-5 MultiAssign Direct Inward Dialing (DID) ........................................................................ A-8
Figure A-6 MultiAssignment Extension Numbers ........................................................................... A-9
Figure A-7 MultiAssignment Function Keys .................................................................................. A-11
Figure A-8 Function Key Template Selection ............................................................................... A-11
Figure A-9 List of Extensions ........................................................................................................ A-12
Figure A-10 Assigning CAP Keys ................................................................................................... A-13
Figure A-11 Fill a Row Example ..................................................................................................... A-14
Figure A-12 Fill a Row Example ..................................................................................................... A-14
Figure A-13 Fill a Row Example ..................................................................................................... A-15
Figure A-14 Apply Multiple .............................................................................................................. A-15
Figure A-15 Saving a Function Key Template ................................................................................ A-16
Figure A-16 Saving a Function Key Template ................................................................................ A-16
Figure A-17 Opening a Saved Function Key Template .................................................................. A-17
Figure A-18 Opening a Saved Function Key Template .................................................................. A-17
Appendix B Communications
Figure B-1 Connect/Disconnect Status ........................................................................................... B-1
Figure B-2 Connect Dialog ............................................................................................................. B-2
Figure B-3 IPKII Connect Dialog ..................................................................................................... B-3
Figure B-4 New Connection Wizard Dialog .................................................................................... B-5
Figure B-5 Network Connection Type Dialog ................................................................................. B-6
Figure B-6 Network Connection Dialog .......................................................................................... B-7
Figure B-7 Connection Name Dialog .............................................................................................. B-7

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Figure B-8 Phone Number to Dial Dialog ........................................................................................ B-8
Figure B-9 Connection Availability Dialog .......................................................................................B-9
Figure B-10 Completing the New Connection Dialog ....................................................................... B-9
Figure B-11 Connect SV9100 Dial Up Connection ......................................................................... B-10
Figure B-12 Download Dialog ......................................................................................................... B-12
Figure B-13 Upload Dialog .............................................................................................................. B-14
Figure B-14 Trunk Ports Busy Warning .......................................................................................... B-16
Figure B-15 Station Ports Busy Warning ........................................................................................ B-16
Figure B-16 Feature Activation Dialog ............................................................................................ B-17
Figure B-17 Firmware Update Dialog ............................................................................................. B-18
Figure B-18 Firmware Update Icon ................................................................................................. B-20
Figure B-19 Firmware Update Screen ............................................................................................ B-20
Figure B-20 2nd Initialization Selected ........................................................................................... B-22
Appendix C Copy
Figure C-1 System Data Copy ........................................................................................................C-1
Appendix D Modification History
Figure D-1 Export Modification History Dialog Box .........................................................................D-3
Figure D-2 Sample Modification History HTML Format ...................................................................D-3
Figure D-3 Sample Modification History CSV Format .....................................................................D-4
Appendix E Connection Accounts
Figure E-1 Connect DialogCreating/Deleting Connection Account ................................................. E-2
Figure E-2 Save As Connection Account Dialog ............................................................................ E-3
Appendix F Debug Terminal
Figure F-1 Debug Terminal Dialogs ................................................................................................ F-1
Appendix G Feature Activation
Figure G-1 PCPro Feature Activation Dialog ..................................................................................G-1
Figure G-2 Feature Activation Open File Dialog .............................................................................G-3
Figure G-3 WebPro Login Screen ...................................................................................................G-4

SV9100 System Hardware Manual xiii
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Figure G-4 Feature Activation Screen WebPro Home Page ...........................................................G-5
Figure G-5 Feature Activation Screen WebPro Manual Activation .................................................G-6
Figure G-6 Feature Activation Open File Dialog WebPro ...............................................................G-7
Figure G-7 NEC Information Portal Login Screen ...........................................................................G-8
Figure G-8 Recovery License Access Screen ................................................................................G-9
Appendix H Database File Conversion
Figure H-1 Selecting File ................................................................................................................ H-1
Figure H-2 Database File Conversion Selection ............................................................................. H-2
Figure H-3 DIM File Download Status ............................................................................................ H-2
Figure H-4 Complete File Conversion .............................................................................................H-3
Appendix I DIM File Download
Figure I-1 DIM File Download ..........................................................................................................I-1
Figure I-2 DIM File Download Dialog Box .......................................................................................I-2
Figure I-3 DIM File Download Status ..............................................................................................I-3
Appendix J Maintenance Features
Figure J-1 Example of Program 93-01 ............................................................................................J-5
Figure J-1 Example of Program 93-02 ............................................................................................J-5
Figure J-1 Example of Program 93-03 ............................................................................................J-6
Figure J-1 Example of Program 93-04 ............................................................................................J-6
Figure J-1 Example of Program 93-05 ............................................................................................J-7
Figure J-2 Example of WebPro Home Screen ................................................................................J-8
Figure J-3 System Alarm Screen .................................................................................................... J-9
Figure J-4 90-60: T1/ISDN Layer Status Information ....................................................................J-10
Figure J-5 Save to USB Flash .......................................................................................................J-11
Figure J-6 Start Save Screen ........................................................................................................J-12
Figure J-7 Proceed with Saving Data Screen ............................................................................... J-13
Figure J-8 Saving to USB Flash Drive ..........................................................................................J-13
Figure J-9 Save Finished Screen .................................................................................................. J-14

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Appendix K Web Pro Load/Save to PC Feature
Figure K-1 WebPro Home Page Screen ......................................................................................... K-1
Figure K-2 Load from PC Screen .................................................................................................... K-2
Figure K-3 Save to PC Screen ........................................................................................................ K-3
Figure K-4 Save Completed Screen ............................................................................................... K-3
Appendix L Store Statistical Information of RTP
Figure L-1 RTP File Download ....................................................................................................... L-1
Figure L-2 RTP File Download Dialog Box ..................................................................................... L-2
Figure L-3 RTP File Download Dialog Box (showing status) .......................................................... L-2

SV9100 PC Programming Manual xv
LIST OF TABLES
Chapter 1 Introduction
Chapter 2 Installation
Table 2-1 System Requirements ................................................................................................2-1
Table 2-2 Default PCPro Accounts ............................................................................................. 2-1
Table 2-3 Default Folders ...........................................................................................................2-2
Chapter 3 Application Layout
Table 3-1 Workspace Buttons ....................................................................................................3-4
Table 3-2 Navigational Buttons and Drop Down List ..................................................................3-6
Chapter 4 Standard View
Chapter 5 Easy Edit
Chapter 6 PCPro SD Card Copy
Chapter 7 System Data View
Chapter 8 Menu and Toolbar Reference
Table 8-1 Menus .........................................................................................................................8-2
Table 8-2 Menu/Toolbar Hierarchy and Keyboard Shortcut Cross-Reference ...........................8-5
Table 8-3 Toolbar Menus and Sub-Toolbar Menus ....................................................................8-6
Appendix A MultiAssign

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Appendix B Communications
Appendix C Copy
Appendix D Modification History
Appendix E Connection Accounts
Appendix F Debug Terminal
Appendix G Feature Activation
Appendix H Database File Conversion
Appendix I DIM File Download
Appendix J Maintenance Features
Table J-1 Program Table ........................................................................................................... J-1
Appendix K Web Pro Load/Save to PC Feature
Appendix L Store Statistical Information of RTP
Table L-1 Data Fields ................................................................................................................. L-3