NetComm CallDirect NTC-6908 User manual

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DATE
J
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v
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bruary 2011
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J
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
YML6908 NTC-6000 Series User Guide
www.netcommwireless.com
3

T able of Contents
Introduction......................................................................................................................................... 5
Overview ...................................................................................................................................................................................................................................................................................................................................5
Features .................................................................................................................................................................................................................................................................................................................................... 6
Hardware Overview................................................................................................................................ 7
LED Overview............................................................................................................................................................................................................................................................................................................................7
Overview of the Router Interfaces ............................................................................................................................................................................................................................................................................................ 8
Configuring your Router..........................................................................................................................10
Inserting the SIM Card............................................................................................................................................................................................................................................................................................................ 10
Setting Up the Cellular Router ................................................................................................................................................................................................................................................................................................ 10
Preparing Your Computer....................................................................................................................................................................................................................................................................................................... 12
Accessing the Router Web User Interface.............................................................................................................................................................................................................................................................................17
Unlocking the SIM Card..........................................................................................................................................................................................................................................................................................................18
Band / Provider Selection .......................................................................................................................22
Locking To a Specific Band....................................................................................................................................................................................................................................................................................................22
Choosing Your Mobile Broadband Provider Manually........................................................................................................................................................................................................................................................... 23
Establishing a Connection to a Cellular Network ...................................................................................................................................................................................................................................................................24
Ethernet Related Commands..................................................................................................................................................................................................................................................................................................27
Virtual Private Networks .......................................................................................................................................................................................................................................................................................................... 29
Configuring a PPTP / GRE connection ................................................................................................................................................................................................................................................................................... 29
OpenVPN ................................................................................................................................................................................................................................................................................................................................31
IPSec 33
Routing Configuration .............................................................................................................................................................................................................................................................................................................35
How to Configure RIP.............................................................................................................................................................................................................................................................................................................. 36
How to Configure VRRP..........................................................................................................................................................................................................................................................................................................37
NAT configuration ...................................................................................................................................................................................................................................................................................................................38
Services Featur es .................................................................................................................................39
Services Features ...................................................................................................................................................................................................................................................................................................................40
GPS 45
SMS Tools ............................................................................................................................................................................................................................................................................................................................... 46
NSUpdate................................................................................................................................................................................................................................................................................................................................ 57
PADD 錯誤! 尚未定義書籤。
System Features .........................................................................................................................................58
Viewing the system log ........................................................................................................................................................................................................................................................................................................... 58
Remote Administration............................................................................................................................................................................................................................................................................................................ 59
Restoring a Copy of the Router’s Configuration.....................................................................................................................................................................................................................................................................61
Remote Firmware Upgrade .................................................................................................................................................................................................................................................................................................... 64
Package Manager................................................................................................................................................................................................................................................................................................................... 65
System Configuration..............................................................................................................................................................................................................................................................................................................66
TR-069..................................................................................................................................................................................................................................................................................................................................... 67
T r oubleshooting ....................................................................................................................................69
Common problems and solutions...........................................................................................................................................................................................................................................................................................69
Specifications......................................................................................................................................72
Hardware Specifications......................................................................................................................................................................................................................................................................................................... 72
Legal & Regulatory Information ................................................................................................................75
Intellectual Property Rights.....................................................................................................................................................................................................................................................................................................75
Customer Information..............................................................................................................................................................................................................................................................................................................75
Consumer Protection Laws..................................................................................................................................................................................................................................................................................................... 75
Product Warranty ....................................................................................................................................................................................................................................................................................................................76
Limitation of Liability................................................................................................................................................................................................................................................................................................................76


NTC-6000 Series – Industrial M2M Wireless Routers YML6908
4
www.netcommwireless.com
NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series
Contact .............................................................................................................................................78




YML6908 NTC-6000 Series User Guide
www.netcommwireless.com
5
Introduction
Thank you for purchasing an Industrial HSPA Cellular Network Router from NetComm. This manual illustrates how to set-up and configure your router appropriately for your chosen task. The
router is primarily managed and configured via a web browser. This manual will take you through the steps required to configure and use your unit correctly.
Additionally, the router may be configured via the serial (V.24) port using “AT” (V.250) commands. This method of operation is further detailed in the document: NTC-6000Series_V250 (AT)
Manual_V1-1-0.
Overview
An NTC-6000 series router allows you to build wide area networks utilizing the superior speeds supported by 3G UMTS networks. Employing an embedded 3G UMTS modem module the router
offers downlink speeds of up to 7.2Mbps and uplink speeds of up to 5.76Mbps
The NTC-6000 series provides the user a point-to-point or point-to-multi-point communications link in a single, compact and resilient unit.
As a fully featured cellular router, it supports a large number of communication interfaces and protocols to meet the demands of today’s telemetry and WAN applications.
Designed with remote installation in mind the NTC-6000 series supports multi-level system monitoring giving the user peace of mind the device will keep the lines of communication up and open.
In the event of system corruption, a built-in recovery mode provides the facility to re-install the system software to the router and resume normal operations quickly. Using the recovery console is
further detailed in the document NTC-6XXX Firmware Upgrade VX.X.X.pdf that is part of all NTC-6000 series firmware upgrade packs released, which are available for download in the support
section of our website at www.netcommwireless.com .



NTC-6000 Series – Industrial M2M Wireless Routers YML6908
6
www.netcommwireless.com
NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series
Features
Intelligent industrial cellular router platform supporting various networks and service types UMTS/HSDPA/HSUPA & GSM/GPRS/EDGE
High-speed Atmel 400MHz ARM9-based Microcontroller.
Embedded Sierra HSPA modem module MC8790V (NTC-6908) or MC8792V (NTC-6909) with Qualcomm MSM6290 chipset.
Antenna diversity to improve fringe performance on global HSPA networks.
Wide area data access speeds in 3G mode up to 7.2Mbps in downlink (HSDPA category 8) and up to 5.76Mbps in uplink (HSUPA category 6).
Wide area data access speeds in 2G mode up to 236 kbps (EDGE multi slot class 12).
Rugged metal housing and temperature-hardened electronic components - extended operating temperature -30 to 70°C.
Wide input voltage range: 8 – 28 V DC. Suitable for diverse environments and applications.
Embedded Linux operating system allowing for the installation of custom applications.
Web user interface for easy centralized configuration and management from any computer or smartphone with multi-level administrator access.
10/100Base-TX port for Ethernet connections.
RS-232 port for connection to serial devices.
PAD mode via the serial port.
Integrated GPS for remote position tracking-location mapping via Google Maps.
VPN client for establishing a secure connection over public networks.
Supports SNMP with cellular specific MIB, PPPoE, MAC /NET address filtering,
DHCP/DHCP relay, Dynamic DNS and advanced routing RIP/VRRP
Supports NAT, Port forwarding and a DMZ Host
Configurable APN profiles (drop-down list)
Supports manual network scan
System monitoring, diagnostic log viewer.
Web user interface for easy centralized configuration and management from any PC or smart phone
Remote diagnostics, configuration and firmware update over the air (FOTA)
SMS client allowing advanced SMS diagnostics and command execution
Software Development Kit (SDK) for the creation of custom applications
Dual system management - recovery mode to restore router system software in the event of corruptions locally or remotely.
TR 069 functionality for ACS server management.


YML6908 NTC-6000 Series User Guide
www.netcommwireless.com
7
Hardware Overview
LED Overview
There are a total of five LED’s on the router.
Listed below are the specifications of the LED’s and their corresponding colours.

Figure1:NTC‐6000SeriesLEDs 
LED DISPLAY DESCRIPTION
POWER (red) Solid ON The red Power LED indicates power has been applied to the router from the DC power input jack.
TX Rx (amber) Solid ON The amber LED will light upon data being sent to or received from the cellular network.
DCD (green) Solid ON The green Data Carrier Detect LED illuminates to indicate a data connection.
Service Type (green) The green LED will illuminate when cellular network coverage is detected.
Solid ON 3G: Indicates UMTS/HSPA available coverage
Flashing EDGE: Indicates EDGE available coverage
Off 2G: Indicates GSM/GPRS available coverage only.
RSSI (green)
This green LED shows Received Signal Strength. There are three possible states that the RSSI LED can operate in, based upon signal level.
Solid ON Strong: Indicates the RSSI level is -86dbm
Flashing Once a Second Medium: Indicates the RSSI level is -110dbm and -86dbm
Off Fair: Indicates the RSSI level is less than -110dbm
Table2:LEDDescriptions


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
YML6908 NTC-6000 Series User Guide
www.netcommwireless.com
9
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
YML6908 NTC-6000 Series User Guide
www.netcommwireless.com
11


NTC-6000 Series – Industrial M2M Wireless Routers YML6908
12
www.netcommwireless.com
NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series
Preparing Your Computer
Connect one end of the supplied Ethernet cable to the Ethernet port of your router. Connect the other end of the cable to the LAN port of your computer. Configure your PC’s Ethernet interface to
use a dynamically assigned IP address by completing one the following steps that correspond to the operating system your computer has installed.
Ethernet interface configuration in Windows XP
Click on the Start button, select “Control Panel” and then “Network Connections”.
Right click on “Local Area Connection” and select the Properties option to open the configuration dialogue box as shown below:
Figure4:LocalAreaConnectionProperties
Find and select Internet Protocol (TCP/IP) from the protocol list box and then click the Properties option. The TCP/IP configuration window will pop up as illustrated below.
Under the General tab, select the radio button ‘Obtain an IP address automatically’ and ‘Obtain DNS server address automatically’.
Figure5:InternetProtocol(TCP/IP)Properties
Press the OK button to close the TCP/IP configuration window. Then press the Close button to complete the computer preparation for the router.


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i
cSettings
C
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YM
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17
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User Na
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in, which both have
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MP) request messa
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Tabl
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etails.
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Table5
:
the F5 key) to preve
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ttp://192.168.20.1/.
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ields. Then click on
t
0
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slightly different rou
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ter is configured wi
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root
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http://192.168.20.
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p
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roadband connectio
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broadband provid
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1
NTC-6000 Series
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abilities.
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f
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o
n is still alive even
w
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ternet domain host
s
e
r.
U
ser Guide
f
irmware (software).
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w
hen no data packet
t
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NT
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18
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w
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If th
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If th
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C
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locking t
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SIM card is locked
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outer Status page:
e
SIM Status shows t
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Click
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Enter
Click
s
trial M2M Wireless
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c
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e SIM Ca
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it can only be unloc
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the PIN code in the
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on the Status link an
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outers
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d
the Home Status p
Figure
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you should see the

fields. Then click th
e

a
ge should look as
b
Fig
u
NETCOMM
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ly redirected to the
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” followed by “SIM
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following message:
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Figure21
e
Save button.
 
b
elow with SIM Statu
s
u
re23:StatusPage
CALLDIRECT™
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ed
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obile broadband pr
o
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IM unlock page. If n
o
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ecurity”.
-
:PINCodeUnlock
M
Figure22:PINS
e
s
‘SIM OK’:
‐SIMCardUnlocke
SERIES – NT
C
o
vide
r
. To check if th
o
t, then select the fol
M
essage
e
ttings
d

C
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h
e SIM card is locke
d
lowing:
YML6908
s
d
view the SIM Status on


YML6908 NTC-6000 Series User Guide
www.netcommwireless.com
19


NTC-6000 Series – Industrial M2M Wireless Routers YML6908
20
www.netcommwireless.com
NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series
Enter PUK Code
If after three incorrect attempts at entering the PIN code, you will be requested to enter a PUK code.

Figure24:EnterCorrectPINandPUKMessage
The PUK code is sometimes referred to as a PIN Unlocked Key (PUK) code. You will need to contact your mobile broadband provider to obtain this number.
Your mobile broadband provider will issue you a PUK code which will enable you to unlock the SIM card and enter a new PIN code.
Enter the new PIN and PUK codes as shown below and click Save.
If you have entered the PUK correctly you should see the following message:
Figure27:PUKCodeCorrectlyEnteredResponse
Now click on the “Status” menu item at the top left-hand side of the page. It should reflect the screenshot below and show a SIM Status of ‘SIM OK’:
Figure28:Status‐PINUnlocked