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Wait approximately 30 seconds for the connection to establish.
Repeat for each device. Your Netcomm Wireless device can connect up to 4
devices simultaneously.
Your Wi-Fi™ devices should now be connected and you will be able to access
the Internet via Wi-Fi™.
Troubleshooting
Quick tips
If you are unable to connect to the Internet try these quick tips:
Restart the Modem Router. Turn o the power, leave for 5 minutes and
then turn the power and the Modem Router back on. Once the lights are on
(refer to page 5), open your browser and attempt to connect to the Internet.
• Connect your Netcomm Wireless device directly to your computer via
an Ethernet cable. Once the connection has established, log on to the
Netcomm Wireless Smart Wizard at http://192.168.1.1. Click on ADSL
and ensure your ADSL username and password have been entered
correctly. Save your changes and let the Modem Router re-boot. This
will take approximately one minute. The connection should now be
established and authenticate. If you are still unsuccessful in establishing
an ADSL connection please attempt step 2.
• Isolate the Netcomm Wireless device. Remove all equipment
connected to the line (including your splitter, telephone and any other
equipment) except your Modem Router. Restart the Modem Router
and connect it to your computer via an Ethernet cable. Once the lights
are on, try to connect to the Internet. If you are still unable to connect
to the Internet remove your Ethernet cable and attempt to connect
wirelessly through Wi-Fi™. (If you have a successful Wi-Fi™ connection
you may have a malfunctioning Ethernet cable. In this case contact
ACN Technical Support for further assistance.)
If you have attempted all of the above, have rebooted your computer and are
still unable to connect to the Internet, please contact ACN Technical Support
on 1300 881 778.
How to Set-up your Digital
Phone Service (DPS)
Please refer to the email we sent you upon activation of your DPS service.
This can also be found at acnpacic.com.au in the user guides section. If
you require additional help, please contact Customer Service.
The following network phone features are congurable for your DPS via
ACN MyAccount.
• Find me (Simultaneous Ring or Hunt Me) – Enables you to
connect up to 3 phone services in a circuit. You can select to have all
3 phone numbers ring at the same time or your incoming call will call
one number after another until the call is answered or terminated.
Please note that call forwarding charges are applicable for this feature.
• Call Forwarding – Allows you to forward calls to another phone
number when you are busy, unable to answer your phone or your
service is unavailable. Alternatively an unconditional call forward can
be set-up to forward your calls to a telephone number you nominate.
Please note that call forwarding charges are applicable for this feature.
• DND (Do Not Disturb) Mode – All your calls will be forwarded to
your voicemail. A white list can also be created to enable calls from
telephone numbers you nominate to connect.
• Voicemail – Every DPS is enabled with its own voicemail service. To
set up voicemail please follow‘How to Set Up my DPS Voicemail
Service’ on page 14. MyAccount enables you to manage the
following features – Retrieve voicemail messages, delete messages,
enable email notication whenever a new voicemail message is left in
your inbox, and change your voicemail password.
