NETGEAR ReadyNAS 102 User manual

350 East Plumeria Drive
San Jose, CA 95134
USA
March 2013
202-11206-02
v1.0
ReadyNAS OS 6 Desktop
Storage Systems
Hardware Manual
Models:
102
104
312
314

2
ReadyNAS OS 6 Desktop Storage Systems
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.

3
Contents
Chapter 1 Getting Started
Additional Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setup Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Diskless Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 NETGEAR ReadyNAS 102
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Drive Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 3 NETGEAR ReadyNAS 104
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Drive Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 4 NETGEAR ReadyNAS 312
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Drive Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 5 NETGEAR ReadyNAS 314
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Drive Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

4
ReadyNAS OS 6 Desktop Storage Systems
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 6 Disks
Disk Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Supported Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Previously Formatted Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Reformat Previously Formatted Disks . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Migrate a Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Add a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replace a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix A Defaults and Technical Specifications
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
ReadyNAS 102 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 55
ReadyNAS 104 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ReadyNAS 312 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 57
ReadyNAS 314 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Electrical Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
General Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . 60
Appendix B Notification of Compliance
Index

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1
1. Getting Started
Congratulations on your purchase of a NETGEAR ReadyNAS®storage system. This manual
describes the physical features of the ReadyNAS OS 6 desktop storage systems.
This chapter contains the following sections:
• Additional Documentation
• Setup Location
• Supported Operating Systems
• Supported Browsers
• Diskless Storage Systems

Getting Started
6
ReadyNAS OS 6 Desktop Storage Systems
Additional Documentation
For detailed information about configuring, managing, and using your ReadyNAS storage
system, see the ReadyNAS OS 6 Software Manual, which is available at
http://support.netgear.com/product/ReadyNAS-OS6.
NETGEAR maintains a community website that supports ReadyNAS products. Visit
http://www.netgear.com/readynas for reviews, tutorials, a comparison chart, software updates,
documentation, an active user forum, and much more.
Setup Location
Your ReadyNAS storage system is suitable for use in a home or small office environment
where it can be freestanding. The small, compact size makes it suitable for sitting on a desk
or on a closet shelf.
Choose a location for your storage system that meets these criteria:
• Cables can be connected easily.
• Water or moisture cannot enter the case.
• Airflow around the storage system and through the vents in the side of the case is not
restricted.
• The air is as free of dust as possible.
• Temperature operating limits are not likely to be exceeded.
• If you are using an uninterruptable power supply (UPS) for protection, the power cable
can be securely and safely connected to the UPS.
Supported Operating Systems
The ReadyNAS storage system is supported on the following systems:
• Microsoft Windows 8
• Microsoft Windows 7
• Microsoft Windows Vista
• Apple Macintosh OS X
• Linux, UNIX, Solaris
• Apple iOS
• Google Android

Getting Started
7
ReadyNAS OS 6 Desktop Storage Systems
Supported Browsers
The ReadyNAS local admin page supports the following browsers:
• Microsoft Internet Explorer 9.0+
• Apple Safari, 5.0+
• Google Chrome 20+
• Mozilla Firefox 14+
If you have difficulty accessing the local admin page or if you notice unexpected behavior, try
using another browser. For more information about the ReadyNAS local admin page, see the
ReadyNAS OS 6 Software Manual.
Diskless Storage Systems
If you purchased a ReadyNAS storage system without a preinstalled disk drive or drives, you
must add at least one disk your system before you use the system. You can add a 3.5-inch
hard disk drive, a 2.5-inch hard disk drive, or a 2.5-inch solid-state drive to an empty disk bay.
For information about how to install a disk, see Add a Disk on page 41.
If you are adding a previously formatted disk to your storage system, see the instructions in
Previously Formatted Disks on page 39.

8
2
2. NETGEAR ReadyNAS 102
This chapter provides an overview of the physical features of the ReadyNAS 102 and includes
the following sections:
• Front and Side Panels
• Drive Bays
• Rear Panel
• Status Information
• System Shutdown
• Boot Menu

NETGEAR ReadyNAS 102
9
ReadyNAS OS 6 Desktop Storage Systems
Front and Side Panels
The following figure shows the front and side panels of ReadyNAS 102.
3
8
456
1
2
7
Figure 1. ReadyNAS 102 front and side panels
1. Power button and LED
2. Disk activity LED
3. Exhaust vent
4. USB 2.0 port
5. Backup button
6. USB and backup status LED
7. Disk 1 and disk 2 LEDs
8. Drive bay door

NETGEAR ReadyNAS 102
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ReadyNAS OS 6 Desktop Storage Systems
Drive Bays
The following figure shows the drive bays of ReadyNAS 102.
12
3
4
5
Figure 2. ReadyNAS 102 drive bays
1. Drive bay door
2. Disk tray handle
3. Recessed drive tray locking mechanism
4. Drive tray release latch
5. Drive bays

NETGEAR ReadyNAS 102
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ReadyNAS OS 6 Desktop Storage Systems
Rear Panel
The following figure shows the rear panel of ReadyNAS 102.
1
2
3456 7
Figure 3. ReadyNAS 102 rear panel
1. Exhaust fan
2. Kensington lock
3. LAN ports with LED status indicators
4. USB 3.0 ports
5. E-SATA port
6. Reset button
7. Power adapter socket

NETGEAR ReadyNAS 102
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ReadyNAS OS 6 Desktop Storage Systems
Status Information
You can obtain information about the status of your storage system by reviewing the
indicators listed in the following table.
Table 1. ReadyNAS 102 indicator descriptions
Indicator Description
Power button and LED Press this button to turn on the ReadyNAS. The LED has these states:
• Blinking. Booting or shutting down
• On. Powered on
• Off. Powered off
Disk LEDs (1, 2) Each disk bay has an LED associated with it on the front panel of the storage
system. The disk LEDs have these states:
• On. Power is on and the disk is operating normally.
• Blinking. The disk was removed, failed, or is resynchronizing.
• Off. The disk bay is empty.
Disk activity LED The disk activity LED has these states:
• On. At least one disk is present.
• Blinking. A disk is active.
• Off. No disks are present.
Rear panel Ethernet port
LEDs
Two LED status indicators are built into this port, one green and one amber.
They indicate port speed and activity as follows:
• Green on, amber off. 1000 Mbps connection speed, no activity
• Green blinking, amber off. 1000 Mbps connection speed, activity
• Green off, amber on. 10 Mbps or 100 Mbps connection speed, no activity
• Green off, amber blinking. 10 Mbps or 100 Mbps connection speed, activity
• Green off, amber off. No connection
System Shutdown
You can shut down your storage system in these ways:
• Preferred shutdown. Press the Power button twice to initiate a graceful shutdown.
• Forced shutdown. If the storage system is not responding, unplug it.
• Using the ReadyNAS local admin page. For information about using the ReadyNAS
local admin page to shut down your storage system, see the ReadyNAS OS 6 Software
Manual, which is available at http://support.netgear.com/product/ReadyNAS-OS6.
If the power supply is interrupted due to a power failure, the system returns to its last state
once the power supply is restored:
• If the system was powered on at the time of the power failure, the system powers on
when the power supply is restored.

NETGEAR ReadyNAS 102
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ReadyNAS OS 6 Desktop Storage Systems
• If the system was powered off at the time of the power failure, the system remains off
when the power supply is restored.
Boot Menu
Use the boot menu to restart or troubleshoot your ReadyNAS storage system. Your storage
system has the following boot modes:
• Normal. Initiates a normal boot process, just like booting using the Power button.
• Factory default. Initiates a short disk test that takes approximately 5 minutes. After the
disk test, a 10-minute time-out period begins. During the 10-minute time-out period, the
Power LED, Disk LEDs, and Backup LED all blink.
• If you want to cancel the factory default process, power off the storage system before
the 10-minute time-out ends. The system powers down safely without causing any
data loss.
• If you want to perform a factory default, do not power off your system. After the
10-minute time-out period, the factory default process begins.
Tip: To start the factory default process immediately, press the Backup
button during the 10-minute time-out period.
WARNING!
The factory default reboot process resets the storage system to
factory settings, erases all data, resets all defaults, and reformats
the disk to X-RAID2.
• OS reinstall. Reinstalls the firmware from the internal flash to the disks. Use the OS
reinstall boot mode when the system crashes and corrupts some configuration files. OS
reinstall boot mode also resets some settings on your storage system, such as Internet
protocol settings and the administrator password, to defaults.
• Tech support. Boots into a low-level diagnostic mode. Use the tech support boot mode
only when instructed to do so by a NETGEAR technical support representative.
• Volume read only. Mounts a volume as read-only. Use this option when you are
attempting to rescue data off a disk during a disaster recovery.
• Memory test. Performs a memory test. The pass or fail result is reported using the
storage system’s LEDs. Contact a NETGEAR technical support representative to
interpret memory test results.
• Test disk. Performs an offline full disk test. This process can take 4 hours or more,
depending on the size of your disks. Any problems are reported in the system logs. For
more information about viewing the system logs, see the ReadyNAS OS 6 Software
Manual, which is available at http://support.netgear.com/product/ReadyNAS-OS6.

NETGEAR ReadyNAS 102
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ReadyNAS OS 6 Desktop Storage Systems
To access the boot menu:
1. Power off your storage system.
2. Using a straightened paper clip, press and hold the Reset button.
3. Press the Power button to power on the storage system.
4. Continue to press the Reset button until the Power button LED, USB and backup status
LED, disk 1 LED, and disk 2 LED light.
5. Press the Backup button to scroll through boot mode options.
The storage system shows the boot mode options using the LEDs, as described in the
following table:
Boot Mode Status Indicator
Description Power
LED
Disk 1
LED
Disk 2
LED
USB
and
Backup
LED
Boot menu All four LEDs light.
Normal Power LED lights.
Factory default Disk 1 LED lights.
OS reinstall Disk 2 LED lights.
Tech support USB and backup status LED lights.
Volume read only Power LED and disk 1 LED light.
Memory test Power LED and disk 2 LED light.
Test disk Power LED and USB and backup status
LED light.
Legend:
• On: 
• Off: 
6. Press and release the Reset button to confirm your boot menu selection.
The system boots in the selected boot mode.









15
3
3. NETGEAR ReadyNAS 104
This chapter provides an overview of the physical features of the ReadyNAS 104 and includes
the following sections:
• Front and Side Panels
• Drive Bays
• Rear Panel
• Status Information
• System Shutdown
• Boot Menu

NETGEAR ReadyNAS 104
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ReadyNAS OS 6 Desktop Storage Systems
Front and Side Panels
The following figure shows the front and side panels of ReadyNAS 104.
1
7
2345
8
6
Figure 1. ReadyNAS 104 front and side panels
1. Exhaust vents
2. USB 2.0 port
3. Backup button and LED
4. Disk LEDs
5. Disk activity LED
6. Power button and LED
7. Drive bay door
8. Status display screen

NETGEAR ReadyNAS 104
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ReadyNAS OS 6 Desktop Storage Systems
Drive Bays
The following figure shows the drive bays of ReadyNAS 104.
1
2
3
4
5
Figure 2. ReadyNAS 104 drive bays
1. Drive bay door
2. Disk tray handle
3. Recessed drive tray locking mechanism
4. Drive tray release latch
5. Drive bays

NETGEAR ReadyNAS 104
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ReadyNAS OS 6 Desktop Storage Systems
Rear Panel
The following figure shows the rear panel of ReadyNAS 104.
1
2
5
6
7
34
Figure 3. ReadyNAS 104 rear panel
1. E-SATA port
2. Reset button
3. USB 3.0 ports
4. LAN ports with LED status indicators
5. Power cable socket
6. Exhaust fan
7. Kensington lock

NETGEAR ReadyNAS 104
19
ReadyNAS OS 6 Desktop Storage Systems
Status Information
You can obtain information about the status of your storage system by reviewing the
indicators listed in the following table.
Table 2. ReadyNAS 104 indicator descriptions
Indicator Description
Power button and LED Press this button to turn on the ReadyNAS. The LED has these states:
• Blinking. Booting or shutting down
• On. Powered on
• Off. Powered off
Disk LEDs (1, 2, 3, 4) Each disk bay has an LED associated with it, in numerical order from left to right,
along the top of the front panel of the storage system. The disk LEDs have these
states:
• On. Power is on and the disk is operating normally.
• Blinking. The disk was removed, failed, or is resynchronizing. See the
display screen for details.
• Off. The disk bay is empty.
Disk activity LED The disk activity LED has these states:
• On. At least one disk is present.
• Binking. A disk is active.
• Off. No disks are present.
Rear panel Ethernet port
LEDs
Two LED status indicators are built into this port, one green and one amber.
They indicate port speed and activity as follows:
• Green on, amber off. 1000 Mbps connection speed, no activity
• Green blinking, amber off. 1000 Mbps connection speed, activity
• Green off, amber on. 10 Mbps or 100 Mbps connection speed, no activity
• Green off, amber blinking. 10 Mbps or 100 Mbps connection speed, activity
• Green off, amber off. No connection.
Status display screen Display messages about the status of your storage system. Note that the status
display screen goes to sleep to prevent burn-in; to wake it, press the Power
button. If the storage system reports an abnormal operation or error, the status
display screen stays on.

NETGEAR ReadyNAS 104
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ReadyNAS OS 6 Desktop Storage Systems
System Shutdown
You can shut down your storage system in these ways:
• Preferred shutdown.
1. Press the Power button.
The status display screen wakes.
2. Press the Power button a second time.
Instructions for graceful shutdown display on the status display screen.
3. Press the Power button a third time.
The system shuts down gracefully.
• Forced shutdown. If the storage system is not responding, unplug it.
• Using the ReadyNAS local admin page. For information about using the ReadyNAS
local admin page to shut down your storage system, see the ReadyNAS OS 6 Software
Manual, which is available at http://support.netgear.com/product/ReadyNAS-OS6.
If the power supply is interrupted due to a power failure, the system returns to its last state
once the power supply is restored:
• If the system was powered on at the time of the power failure, the system powers on
when the power supply is restored.
• If the system was powered off at the time of the power failure, the system remains off
when the power supply is restored.