NETGEAR M4300 Intelligent Edge Series Manual

Hardware Installation Guide
M4300 Intelligent Edge Series
Fully Managed Stackable Switches
NETGEAR, Inc.
350 E. Plumeria DriveJanuary 2020
San Jose, CA 95134, USA202-12073-01

Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support/ to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
The CD is no longer shipped with product. Removed info on CD.
Updated branding.
Updated support and compliance section.
January 2020202-12073-01
For all models, changed the Fan LED behavior for a faulty fan condition from
blinking yellow to solid yellow.
Made minor corrections to existing sections.
November 2019202-11995-02
Added switch models M4300-16X, M4300-24XF, and M4300-48XF.
Made minor corrections to existing sections.
Published the guide in a new format.
September 2019202-11995-01
Added information about the location of the SFP+ ports on model M4300-24X.
Updated the SFP+ Ports for 10GBASE-X and 1000BASE-X Transceiver Modules
and Cables section.
Updated the RJ-45 Ports, Including 10GBASE-T RJ-45 Ports section, including
information about some limitations for half-duplex mode for certain models.
Added the Cables and Speed section.
Made multiple corrections and refinements.
May 2018202-11606-05
Updated Figure 17.
Added notes to the Install Two Half-width Switches in a Rack section.
Updated figures with model M4300-24X.
Added the Optional Step 11: Replace a Half-width switch in a Rack section.
January 2017202-11606-04
Added switch models M4300-24X and M4300-48X.July 2016202-11606-03
2
M4300 Intelligent Edge Series Fully Managed Stackable Switches

(Continued)
CommentsPublish DatePublication Part
Number
Added information to the Safety Instructions and Warnings section.December 2015202-11606-02
First publication.December 2015202-11606-01
3
M4300 Intelligent Edge Series Fully Managed Stackable Switches

Contents
Chapter 1 Introduction
Overview................................................................................................7
Hardware features................................................................................8
About stacking....................................................................................10
Safety instructions and warnings......................................................11
Chapter 2 Hardware Overview
Hardware descriptions, M4300 series full 10G models.................15
Front panel, M4300 series full 10G models...............................15
Back panel, M4300 series full 10G models................................19
LEDs, M4300 series full 10G models...........................................21
Hardware descriptions, M4300 series 1G models with 10G
uplinks..................................................................................................23
Front panel, M4300 series 1G models with 10G uplinks..........23
Back panel, 4300 series 1G models with 10G uplinks..............27
LEDs, M4300 series 1G models with 10G uplinks.....................29
Hardware descriptions, M4300 series full 10G models with
RJ45/SFP+ combo ports....................................................................31
Front panel, M4300 series full 10G models with RJ45/SFP+ combo
ports.................................................................................................31
Back panel, M4300 series full 10G models with RJ45/SFP+ combo
ports.................................................................................................35
LEDs, M4300X series full 10G models with RJ45/SFP+ combo
ports.................................................................................................38
Switch hardware interfaces...............................................................40
Cables and speed..........................................................................40
RJ-45 ports, including 10GBASE-T RJ-45 ports.........................40
10GBASE-X, 1000BASE-X, and 1000BASE-T transceiver modules
and cables for SFP+ ports.............................................................41
USB port..........................................................................................42
Out-of-band 1G Ethernet port.....................................................43
Mini USB console port...................................................................43
RJ-45 RS232 console port.............................................................43
RPS interface...................................................................................43
Reset button....................................................................................43
Power supply units.............................................................................44
4

PoE power budgets............................................................................45
Chapter 3 Installation
Step 1: Prepare the site......................................................................48
Step 2: Protect against electrostatic discharge..............................48
Step 3: Unpack the switch.................................................................49
Step 4: Install the switch....................................................................51
Install a full-width switch in a rack................................................51
Install a single half-width switch in a rack...................................52
Install two half-width switches in a rack.......................................54
Install the switch on a flat surface.................................................56
Optional Step 5: Install SFP transceiver modules...........................56
Install an SFP transceiver module in a full 10G model..............56
Install an SFP transceiver module in an uplink or combo port..57
Optional Step 6: Install a power supply unit...................................58
Optional Step 7: Connect a redundant power supply to model
M4300-52G-POE+..............................................................................59
Step 8: Check the installation...........................................................60
Step 9: Apply AC power and check the LEDs.................................61
Optional Step 10: Connect a console to the switch.......................62
Chapter 4 Maintenance and Troubleshooting
Replace a power supply unit.............................................................65
Replace a half-width switch in a rack................................................66
Troubleshooting chart.......................................................................68
Additional troubleshooting suggestions.........................................69
5
M4300 Intelligent Edge Series Fully Managed Stackable Switches

1
Introduction
The NETGEAR M4300 Intelligent Edge Series Fully Managed Stackable Switches are
high-performance, IEEE-compliant, stackable, intelligent edge switches that support
non-stop forwarding. In this manual, all models of the M4300 Intelligent Edge Series
Fully Managed Stackable Switches are referred to as the switch.
Note: All non-modular M4300 switch models are described in this hardware installation
guide. NETGEAR provides a separate hardware installation guide for modular model
M4300-96X.
This hardware installation guide complements the installation guide that came with your
switch.
This chapter serves as an introduction and includes the following sections:
• Overview
• Hardware features
• About stacking
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: For technical specifications, see the data sheet at
netgear.com/business/products/switches/managed. For switch documentation, visit
netgear.com/support/download/.
6

Overview
The NETGEAR M4300 Intelligent Edge Series Fully Managed Stackable Switches consists
of a 16-port PoE+ full 10G model, 22-port, 24-port, 42-port, and 48-port full 10G models,
and 28-port and 52-port 1G/10G models that can also support PoE+. All ports on the
10G models are stackable. On the 1G models with 10G uplinks, the two or four 10G
ports are stackable. This installation guide is for the following models:
•Full 10G models:
-M4300-16X. Full 10G switch model with sixteen 10G PoE+ copper ports in a
half-width chassis
-M4300-8X8F. Full 10G switch model with eight 10G copper ports and eight
10G fiber ports in a half-width chassis
-M4300-12X12F. Full 10G switch model with twelve 10G copper ports and twelve
10G fiber ports in a half-width chassis
-M4300-24X24F. Full 10G switch model with twenty-four 10G copper ports and
twenty-four 10G fiber ports in a full-width chassis
•1G models with 10G uplinks:
-M4300-28G. Switch model with twenty-four 1G copper ports, two 10G copper
ports, and two 10G fiber ports in a full-width chassis
-M4300-28G-POE+. Switch model with twenty-four 1G PoE+ copper ports, two
10G copper ports, and two 10G fiber ports in a full-width chassis
-M4300-52G. Switch model with forty-eight 1G copper ports, two 10G copper
ports, and two 10G fiber ports in a full-width chassis
-M4300-52G-POE+. Switch model with forty-eight 1G PoE+ copper ports, two
10G copper ports, and two 10G fiber ports in a full-width chassis
•10G models with 10G RJ45/SFP+ combo ports:
-M4300-24X. Switch model with twenty copper RJ45 ports and four 10G
RJ45/SFP+ combo ports in a half-width chassis
-M4300-24XF. Switch model with twenty-two 10G fiber ports and two 10G
RJ45/SFP+ combo ports in a half-width chassis
-M4300-48X. Switch model with forty-four copper RJ45 ports and four 10G
RJ45/SFP+ combo ports in a full-width chassis
-M4300-48XF. Switch model with forty-six 10G fiber ports and two 10G RJ45/SFP+
combo ports in a full-width chassis
Hardware Installation Guide7Introduction
M4300 Intelligent Edge Series Fully Managed Stackable Switches

With these switches, you can create high-speed connections to a server or network
backbone. For example, you can do the following:
•Connect switches to each other with high-speed links
•Link to high-speed servers
•Provide 10G/1G/100M copper and 10G/1G fiber connectivity
•Connect up to eight switches in a stack to create a high-port-capacity solution with
a single point of administration
The switch can be freestanding, stacked with other switches, or rack-mounted in a wiring
closet or equipment room. The switch is IEEE compliant and offers low latency for
high-speed networking. All ports can automatically negotiate to the highest speed,
which makes the switch also suitable for environments with a mix of Ethernet, Fast
Ethernet, Gigabit Ethernet, and 10-Gigabit Ethernet devices. For 10 and 100 Mbps
speeds, the ports can operate in half-duplex or full-duplex mode. For 1G and 10G
speeds, the ports always operate in full-duplex mode. For certain models, some
limitations exist for half-duplex mode (see RJ-45 ports, including 10GBASE-T RJ-45
ports on page 40).
Hardware features
The switch includes the following key hardware features:
•Traffic ports in various configurations:
-Full 10G models:
-Eight, twelve, or twenty-four independent 10GBASE-T autosensing ports and
eight, twelve, or twenty-four independent 10GBASE-X SFP+ ports
- Sixteen independent 10GBASE-T PoE+ autosensing ports
-1G/10G models with 10G uplinks:
-Twenty-four or forty-eight 1000BASE-T autosensing ports, two dedicated
10GBASE-T ports, and two dedicated 10GBASE-X SFP+ ports
-Twenty-four or forty-eight 1000BASE-T PoE+ autosensing ports, two dedicated
10GBASE-T ports, and two dedicated 10GBASE-X SFP+ ports
Hardware Installation Guide8Introduction
M4300 Intelligent Edge Series Fully Managed Stackable Switches

-Full 10G models with combo ports:
-Twenty or forty-four independent 10GBASE-T autosensing ports and four 10G
RJ45/SFP+ combo ports
-Twenty-two or forty-six independent 10G fiber ports and two 10G RJ45/SFP+
combo ports
•Support from 128G to 960G switching fabric (all ports line-rate), depending on the
model.
•One out-of-band 1G Ethernet port.
•One RJ-45 RS232 console port.
•One mini USB console port.
•One regular USB port for connection to a storage device.
•One or two power supply unit (PSU) bays for small form-factor modular PSUs. For
the dual PSU bay models, the second PSU can support 1+1 redundancy.
•Support for stacking on any 10G port.
•Half-width or full-width model.
•Full compatibility with IEEE standards:
- IEEE 802.3i (10BASE-T)
- IEEE 802.3u (100BASE-TX)
- IEEE 802.3ab (1000BASE-T)
- IEEE 802.3an (10GBASE-T)
- IEEE 802.3z (1000BASE-X)
- IEEE 802.3 Clause 49 (10GBASE-LR and 10GBASE-SR)
- IEEE802.3ae (10GBASE Ethernet)
-IEEE802.3az (Energy Efficient Ethernet)
-IEEE 802.3x (Full-duplex flow control)
-IEEE 802.1af (PoE)
- IEEE 802.1at (PoE+)
•AutoSensing and autonegotiating capabilities for all ports.
•Auto Uplink™ technology is supported on all ports.
•Automatic address learning function to build the packet-forwarding information
table. The table contains up to 16K Media Access Control (MAC) addresses.
Hardware Installation Guide9Introduction
M4300 Intelligent Edge Series Fully Managed Stackable Switches

•Store-and-forward transmission to remove bad packets from the network.
•Full-duplex IEEE 802.3x pause frame flow control.
•Active flow control to minimize packet loss and frame drops.
•Half-duplex backpressure control.
•Per-port status LEDs and system status LEDs.
•Nonstop Forwarding Failover (NSF) support for the master in a stack.
•NETGEAR green power-saving features:
-Energy efficiency mode that fully conforms to the IEEE802.3az standard
- For 1GBASE-T ports, per-port automatic change to a lower power mode when
the port link is down
•Support for Power over Ethernet plus (PoE+) on models M4300-16X,
M4300-28G-POE+, and M4300-52G-POE+.
•Support for an APS1000W PSU to provide a larger power budget on model
M4300-28G-POE+ and model M4300-52G-POE+.
•Support for an external redundant power supply (RPS) on model M4300-52G-POE+.
About stacking
A single switch can control and manage a stack. This switch is referred to as the stack
master, or simply, the master. Any other members in the stack are referred to as slaves.
All switches in a stack are stack members.
Slaves can download firmware from the master and the master can push firmware to
the slaves.
The master runs the fully operational software of a switch. In addition, the master runs
the master software of the distributed switching application that configures and manages
all slaves. Generally, the master operates the remote slave’s low-level drivers through
the distributed switching application part that is running in the context of the slave.
During stacking setup, the switches autoselect one switch as the master. All other
switches become slaves and are assigned unique stack IDs. One of the slaves is
designated as the backup master. The backup master functions as a slave but can
become the master if the original master fails. In the default configuration, the master
and backup master are assigned unit IDs of 1 and 2, respectively. You can use the local
browser–based management interface to configure different ID assignments. The master
provides a single point of control and management as well as a single interface through
which to control and manage the stack.
Hardware Installation Guide10Introduction
M4300 Intelligent Edge Series Fully Managed Stackable Switches

Switch software is downloaded separately for each stack member. However, all stack
members must be running the same software version.
A stack unit can operate in one of the following modes:
•A standalone switch runs as a general switch. The standalone unit does not run the
stacking application until it is connected to a stack.
•A master manages the entire stack and is responsible for the entire stack
configuration. All protocols run in the context of the master, which updates and
synchronizes the backup master.
•A backup master runs as a slave until it must take over from the master. In addition,
the backup master continuously monitors the existence and operation of the master.
If the master fails, the backup master assumes the role of master through a switchover.
•A slave runs only a slave version of the distributed switching software, which allows
the applications running on the master to control and manage the resources of the
slave.
A stack can contain a mix of up to eight switches. All models support stacking. The
master supports Nonstop Forwarding Failover (NSF).
For information about how to configure stacking through the software, see the software
administration guide and user manual, which you can download by visiting
netgear.com/support/download/.
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment. For more information, see the environmental
specifications in the appendix or the data sheet.
Any device that is located outdoors and connected to this product must be properly
grounded and surge protected.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
Hardware Installation Guide11Introduction
M4300 Intelligent Edge Series Fully Managed Stackable Switches

•Observe and follow service markings:
- Do not service any product except as explained in your system documentation.
Some devices should never be opened.
-If applicable to your device, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the electrical outlet
and replace the part or contact your trained service provider:
- Depending on your device, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep your system away from radiators and heat sources. Also, do not block cooling
vents.
•Do not spill food or liquids on your system components, and never operate the
product in a wet environment. If the system gets wet, see the appropriate section in
your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your system. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your device, allow the product to cool before removing covers or
touching internal components.
•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your system, if your device uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
Hardware Installation Guide12Introduction
M4300 Intelligent Edge Series Fully Managed Stackable Switches

•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your device, use only a supplied power adapter or approved power
cable:
If your device uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your device uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded electrical outlets.
•If applicable to your device, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, or power cables carefully. Route
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
•Do not modify power adapters, power adapter cables, power cables or plugs. Consult
a licensed electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
Hardware Installation Guide13Introduction
M4300 Intelligent Edge Series Fully Managed Stackable Switches

2
Hardware Overview
This chapter describes the switch hardware features.
The chapter includes the following sections:
• Hardware descriptions, M4300 series full 10G models
• Hardware descriptions, M4300 series 1G models with 10G uplinks
• Hardware descriptions, M4300 series full 10G models with RJ45/SFP+ combo ports
• Switch hardware interfaces
• Power supply units
• PoE power budgets
14

Hardware descriptions, M4300 series full
10G models
This section describes the switch hardware features for the following full 10G models:
•M4300-16X. Switch model with sixteen 10G PoE+ copper ports
•M4300-8X8F. Switch model with eight 10G copper ports and eight 10G fiber ports
•M4300-12X12F. Switch model with twelve 10G copper ports and twelve 10G fiber
ports
•M4300-24X24F. Switch model with twenty-four 10G copper ports and twenty-four
10G fiber ports
Front panel, M4300 series full 10G models
The full 10G models provide either a port configuration of sixteen independent
10GBASE-T autosensing ports or a port configuration of eight, twelve, or twenty-four
independent 10GBASE-T autosensing ports and eight, twelve, or twenty-four
independent 10GBASE-X SFP+ ports.
Model M4300-16X
The following figure illustrates the front panel of half-width model M4300-16X.
Figure 1. Front panel model M4300-16X
DescriptionNumber
Power, PoE Max, and Fan LEDs1
Stack ID LED2
USB port3
RJ-45 RS232 console port4
Stack Master LED5
Hardware Installation Guide15Hardware Overview
M4300 Intelligent Edge Series Fully Managed Stackable Switches

DescriptionNumber
Reset button6
Mini USB console port7
OOB port with port LEDs8
10GBASE-T PoE+ ports, each with two port LEDs. The left port LED indicates the
link status. The right port LED indicates the PoE status.
9
Model M4300-8X8F
The following figure illustrates the front panel of half-width model M4300-8X8F.
Figure 2. Front panel model M4300-8X8F
DescriptionNumber
Power and Fan LEDs1
Stack ID LED2
USB port3
RJ-45 RS232 console port4
Stack Master LED5
Reset button6
Mini USB console port7
OOB port with port LEDs8
10GBASE-X SFP+ ports, each with a port LED9
10GBASE-T ports, each with a port LED10
Hardware Installation Guide16Hardware Overview
M4300 Intelligent Edge Series Fully Managed Stackable Switches

Model M4300-12X12F
The following figure illustrates the front panel of half-width model M4300-12X12F.
Figure 3. Front panel model M4300-12X12F
DescriptionNumber
Power and Fan LEDs1
Stack ID LED2
USB port3
Stack Master LED4
Reset button5
Mini USB console port6
10GBASE-X SFP+ ports, each with a port LED7
10GBASE-T ports, each with a port LED8
Model M4300-24X24F
The following figure illustrates the front panel of full-width model M4300-24X24F.
Figure 4. Front panel model M4300-24X24F
Hardware Installation Guide17Hardware Overview
M4300 Intelligent Edge Series Fully Managed Stackable Switches

DescriptionNumber
Power 1, Power 2, and Fan LEDs1
Stack ID LED2
USB port3
RJ-45 RS232 console port4
Stack Master LED5
Reset button6
Mini USB console port7
OOB port with port LEDs8
10GBASE-X SFP+ ports, each with a port LED9
10GBASE-T ports, each with a port LED10
Common components
From left to right, the front panel of the full 10G models provides the following
components:
•Power, Fan, Stack Master, and Stack ID system LEDs (see LEDs, M4300 series full
10G models on page 21) .
Because model M4300-24X24F can support two PSUs, the front panel provides both
a Power 1 LED and Power 2 LED.
•Recessed Reset button.
•One mini USB console port.
•One USB 2.0 port.
•One RJ-45 RS232 (115200, N, 8, 1) console port (models M4300-16X, M4300-8X8F,
and M4300-24X24F).
On model M4300-12X12F, the RJ-45 RS232 console port is on the back panel.
•One out-of-band (OOB) 1G Ethernet port (models M4300-16X, M4300-8X8F, and
M4300-24X24F) with a left LED that indicates the speed and a right LED that indicates
the activity (see LEDs, M4300 series full 10G models on page 21).
On model M4300-12X12F, the OOB 1G Ethernet port is on the back panel.
•Depending on the model, eight, twelve, or twenty-four independent 10GBASE-X
SFP+ ports, each with a combined speed and activity LED (see LEDs, M4300 series
full 10G models on page 21).
•Depending on the model, eight, twelve, sixteen, or twenty-four independent
10GBASE-T autosensing ports, each with a combined speed and activity LED (see
LEDs, M4300 series full 10G models on page 21).
Hardware Installation Guide18Hardware Overview
M4300 Intelligent Edge Series Fully Managed Stackable Switches

Back panel, M4300 series full 10G models
Model M4300-16X
The following figure illustrates the back panel of half-width model M4300-16X.
Figure 5. Back panel model M4300-16X
DescriptionNumber
PSU with AC connector1
From left to right, the back panel of model M4300-16X provides the following
components:
•Fixed fans for front-to-back air flow.
•Modular bay in which either an APS299W or APS600W power supply unit (PSU) is
installed.
Model M4300-8X8F
The following figure illustrates the back panel of half-width model M4300-8X8F.
Figure 6. Back panel model M4300-8X8F
DescriptionNumber
PSU with AC connector1
Hardware Installation Guide19Hardware Overview
M4300 Intelligent Edge Series Fully Managed Stackable Switches

From left to right, the back panel of model M4300-8X8F provides the following
components:
•Fixed fans for front-to-back air flow.
•Modular bay in which an APS250W power supply unit (PSU) is installed.
Model M4300-12X12F
The following figure illustrates the back panel of half-width model M4300-12X12F.
Figure 7. Back panel model M4300-12X12F
DescriptionNumber
RJ-45 RS232 console port1
OOB port with port LEDs2
PSU with AC connector3
From left to right, the back panel of model M4300-12X12F provides the following
components:
•One out-of-band 1G Ethernet port.
•One RJ-45 RS232 (115200, N, 8, 1) console port.
•Fixed fans for front-to-back air flow.
•Modular bay in which an APS250W power supply unit (PSU) is installed.
Model M4300-24X24F
The following figure illustrates the back panel of full-width model M4300-24X24F.
Figure 8. Back panel model M4300-24X24F
Hardware Installation Guide20Hardware Overview
M4300 Intelligent Edge Series Fully Managed Stackable Switches