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Things to Try
• Make sure the chassis is plugged in to a working power source.
• Check any fuses or circuit breakers in the chassis or other power
supply (possibly an uninterruptible power supply).
• Make sure the controller module is firmly seated in the chassis.
• Remove all other modules from the chassis.
• Remove any nonessential cables or devices.
• Try the controller in a different chassis or a similar controller in this
same chassis.
• Clear the CMOS. (Refer to the System CMOS section of the
NI PXI-8101/8102 User Manual.)
• Recover the hard drive on the controller. (Refer to the Hard Drive
Recovery section of the NI PXI-8101/8102 User Manual.)
For more troubleshooting information, refer to the NI PXI-8101/8102 User
Manual. The manual is in PDF format on the recovery CD included with
your controller and on the National Instruments Web site, ni.com.
What If I Can’t See the Video?
This problem usually results from having the video output set past the
limits of the monitor. You will need to boot Windows in Safe Mode. To do
this, reboot the controller. As Windows begins to boot, hold down <F8>.
You should now be able to reset the video driver to lower settings. Try
setting the resolution to 640 × 480 and the refresh rate to 60 Hz. Once you
reboot, you can raise these values again, using the test option in Windows.
These settings are accessible through the Advanced tab of the Display item
in the Control Panel. Alternately, you can try a different monitor,
preferably a newer and larger one.
If the system has been booted to Windows without a monitor attached, the
driver may have defaulted to the video output connector being disabled.
Press <Ctrl-Alt-F1> to re-enable the video display in Windows. Press
<Ctrl-Alt-F4> to re-enable a DVI display. For more information, refer to
KnowledgeBase 3OHCFRD8, No Video Output on PXI-819x or
PXI(e)-810x Controller in Windows, at ni.com/support.