
Country specific information
UNITED KINGDOM
This installation is subject to building regulation approval,
notify the local Authority of intention to install.
Use only manufacturer’s recommended replacement parts.
For more information see nibe.co.uk.
Benchmark places responsibilities on both manufacturers
and installers. The purpose is to ensure that customers are
provided with the correct equipment for their needs, that it
is installed, commissioned and serviced in accordance with
the manufacturers instructions by competent persons and
that it meets the requirements of the appropriate Building
Regulations. The Benchmark Checklist can be used to
demonstrate compliance with Building Regulations and
should be provided to the customer for future reference.
Installers are required to carry out the installation, commis-
sioning and servicing work in accordance with the Bench-
mark Code of practice which is available from the Heating
and Hotwater Industry Council who manage and promote
the Scheme. Visit centralheating.co.uk for information.
Warranty and insurance information
Thank you for installing a new NIBE heat pump in your home.
NIBE heat pumps are manufactured in Sweden to the very
highest standard so we are pleased to offer our customers
a comprehensive guarantee.
The product is guaranteed for 24 months for parts and la-
bour from the date of installation or 33 months from the
date of manufacture, whichever is the shorter.
The NIBE guarantee is based on the unit being installed and
commissioned by a NIBE accredited installer, serviced every
year and the Benchmark documents completed. Where this
condition is not met, any chargeable spare parts or compon-
ents issued within the applicable guarantee period still be-
nefit from a 12 month warranty from the date of issue by
the manufacturer.
We recommend the installer completes and returns as soon
as possible, your guarantee registration card or completes
the guarantee form on the NIBE website, www.nibe.co.uk
Electrical Supply
The heat pump must be permanently connected to a 230 V
~ 50 Hz supply.
All system components shall be of an approved type and all
wiring to current I.E.E wiring regulations.
External wiring must be correctly earthed, polarised and in
accordance with the relevant standards: Currently this is
BS 7671.
Domestic Hot Water
All domestic hot water circuits, connections and fittings
must be in accordance with the relevant standards and
water supply regulations. It should also be in accordance
with the relevant requirements of the Local Authority and
the Building Regulations relevant to the location of installa-
tion.
BS 8558:2015 Services supplying water for domestic use
within buildings and their cartilages.
Water Supply (Water Fitting) Regulations 1999 or The Water
Bylaws 2000 (Scotland).
Heating System
The installation of the heat pump should follow best practice
as covered in the following:
BS 5449 Forced circulation hot water central heating sys-
tems for domestic premises.
BS 15450 Heating systems in buildings – Design of heat
pump heating systems.
5Chapter 1 | Important informationNIBE S1156