Nokia 7200 User manual

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Technical Services, Repair Concepts Confidential 03.03.2004
Service Manual 7200 Level 1&2 Copyright 2003-2004 © Nokia Corporation
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RH-23
Transceiver characteristics
• Eye-catching design
• Sensual Xpress-on™ textile covers
• Up to 65,536 color TFT display
• Delightful design experience: coordinated covers, soft
pouch and wrist strap, with matching wallpapers and
screensavers
• Integrated camera and video
• Presence-enhanced contacts
• Stereo FM radio
• Integrated handsfree speaker
• Pop-Port™ interface
• EDGE
Transceiver with BL-4C 720mAh Li-Ion battery pack
Talk time Standby Note
2h -5h 150h –300h
Depends
on network
parameters
SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Corporation. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Corporation. This material also contains confidential information,
which may not be disclosed to others without the prior written consent of Nokia Corporation.

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TABLE OF CONTENT
Page
1. INTRODUCTION......................................................................................................................................3
2. GENERAL REPAIR INFORMATION ...................................................................................................4
3. PATHFINDER FOR WORKSHOP STAFF............................................................................................5
4. EXPLODED VIEW AND COMPONENT DISPOSAL..........................................................................6
5. SPARE PARTS LIST.................................................................................................................................7
6. SERVICE TOOLS......................................................................................................................................8
7. SW-UPDATE............................................................................................................................................10
8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)............11
9. DOMESHEET EXCHANGE ..................................................................................................................13
10. LEGEND FOR QUICK TROUBLE SHOOTER..............................................................................15
11. QUICK TROUBLE SHOOTER PART 1 ..........................................................................................16
12. QUICK TROUBLE SHOOTER PART 2 ..........................................................................................17
13. QUICK TROUBLE SHOOTER PART 3 ..........................................................................................18
14. CAMERA GONOGO TEST................................................................................................................19
15. INFRARED GONOGO TEST ............................................................................................................20
16. GONOGO TEST ..................................................................................................................................21
17. BATTERY TEST..................................................................................................................................21
18. SERVICE NOTES................................................................................................................................22
19. FORWARDING OF REPAIRS ..........................................................................................................23
20. ESD PROTECTION REQUIREMENTS...........................................................................................24
CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 15.01.2004 Initial draft
Approved 1.0 03.03.2004 Recommendation

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Service Manual 7200 Level 1&2 Copyright 2003-2004 © Nokia Corporation
1. INTRODUCTION
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out
service to Nokia 7200. This Service Manual is to be used only by authorized Nokia service suppliers and the
content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service
Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:[email protected]
Please keep in mind also that this documentation is continuously being updated and modified, so watch
always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:
Warnings:
1.
2.
3.
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules, screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
Electrostatic discharge can easily damage the sensitive components of electronic
products. Therefore every Service Supplier has to take care of all precautions, which are
mentioned in the service level related “Service Supplier Requirements”, available on
Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.

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2. GENERAL REPAIR INFORMATION
IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:
o To familiarize oneself with Nokia 7200 read the tutorials or user guide on
www.nokia.com -->Support--> Phones, by selecting the Phone Model.
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area
and connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use
a glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not
soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the high-
frequency leakage can have an influence on the device.
o Use always original Nokia spare parts.
o Check the soldering joints of the parts which are concerned regarding the indicated error
(e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
o Meet the torque requirements when assembling the unit (see also the document “torques for
transceiver assembly” on Nokia Partner Web Site).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer
complains about charger function, please test the phone with your own charger to be sure if phone or
charger causes the malfunction.
o When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in
the appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
There are several documents available on PWS/CarePoint, which have to be followed:
First, take care for the latest content pages of Service Bulletins, which are always available for each folder on
Nokia Partner Web Site. This is also important to recognize, if existing documents have become invalid.
The service level indicator at the bottom of each document tells the appropriate destination.
Downloads > Support Library >
1. Instructions
2. General Service Bulletins
3. Product related documents
4. Spare Part Service Bulletins
5. Service Tools Service Bulletins
6. Common Softwares Service Bulletins
etc,…
Use General SB-217 as a reference or overview.
Please also check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.

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3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which
have to be followed.
Main documentation database is Nokia Partner Website, which refers also to Nokia Care Point with the
purpose of serving different multimedia content, like video clips or interactive tutorials.
Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)
Nokia Partner Web Site for EMEA region is the most important
document database for all service suppliers (level 1-4). All
service relevant information like e.g. Service Manuals, Service
Bulletins or General Instructions are available. Content is
restricted according your access level. To be kept up-to-date
also concerning newest software updates, a daily check of
“latest updates in support library” is needed.
Nokia Care Point is repair support and training channel for Nokia
service suppliers (mainly for service levels 1 and 2). By providing
visual and easy to learn support and training material, such as
illustrative repair videos, troubleshooting with pictures, product
information and general repair information, Nokia Care Point
offers user-friendly channel for service partners to learn technical
issues.
It is mandatory to watch for newest technical and organizational information on a daily basis to be
updated as required (see “Latest Updates in support Library”). Every new information has to be processed
and implemented as soon as possible.
When logged into PWS you can also find needed information in different folder like:
Downloads
Support Library
Accessories
Battery Tester
Common Software
Flashing Tools
General --> Instructions
GoNoGo Tester
Service Tools
Tester Support
Wintesla
Products (Service Manuals, Service Bulletins)
To save server bandwidth it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.

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4. EXPLODED VIEW AND COMPONENT DISPOSAL
Recommendation for the ecologically friendly disposal of components. Colorized components show the different
categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on PWS.

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5. SPARE PARTS LIST
Please exchange this page (placeholder) with latest
corresponding Service Bulletins (spare parts, SWAP units and
service tools) form PWS!
This will ensure, that you are using up-to-date order codes
only.
Therefore Service Bulletins have to be checked from PWS on
daily basis.

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6. SERVICE TOOLS
FLS-4S incl. ACF-8, Driver and User Guide
Dongle and flash device merged into one package, developed
specifically for POS use.
ACF-8
Universal Power Supply is used to power FLS-4S.
Internal Battery BL-4C
Li-Ion 720 mAh battery
Travel Charger ACP-8E
Travel Charger ACP-8X
Small and lightweight charger for fast charging of your
phone battery.
Headset HDS-3
Small and lightweight stereo headset for handsfree
functionality and listening to FM radio.
SRT-10
Camera removal tool.
XCS-1
Service Cable is used to connect FLS-4S to SF-11.
SF-11
POS Flash Adapter is used in POS (Point of Sales) environment
for software updating. It provides controlled supply voltage
and necessary connections between the phone and the Flash
Device. It substitutes for the phone’s standard battery during
the software update.
TEST PIN SX-1-J-2.0-G (10 PCS)
for Flash Adapter SF-11

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Service Manual 7200 Level 1&2 Copyright 2003-2004 © Nokia Corporation
SS-28 Domesheet Assembly Jig
for Domesheet exchange
RJ-14 Soldering Jig
0772040 NMP Standard Toolkit
Nokia opening tool SRT-6 Nokia No. 0770431
Tonichi torque driver Nokia No. 6901525
Hoya micro fibre cloth MX304
Dastex gloves S, M, XL
Artilux goggles AH166
Wera bit T5 867/4TX 5x50
Wera bit T6 867/4TX 6x50
Wera bit T6 PLUS®867/4TX 6IP
Facom side cutter 416E
Facom T5 driver SP.14032
Facom T6 driver SP.14033
Facom slot screwdriver AEF. 2x35.E
Wetec tweezers 7abb SA-ESD
Wetec tweezers 22 SA-ESD
Wetec tweezers 13 SA-SMD ESD
Wetec tweezers PSF SA-ESD
Wetec ESD brush E1211
Kaiser Fototechnik airbrush 6315
Wetec dental tool DEM83266/0
RS Components Scissors 323-5732

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7. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always
for the latest version of flash software, which is available on
Nokia Partner Web Site.
Flash Concept – (Point of Sales)
It is very important to follow this insertion and
removal procedure, otherwise the contact pins of Flash
Adapter will be damaged.
Insert the Flash Adapter SF-11 like a battery, start at
the Battery Connector side.
Now, push down the upper side of the phone, do not
use too much force.
When removing the phone, always start from the
System connector side of the unit.
Take away the unit now.

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8. DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)
Protect window with a film to avoid dust and
scratches.
Also protect the front side of the Upper Block.
Remove the Battery Cover.
Always remove the battery before continuing
disassembly.
Push the SIM Cover a bit forward…
…and take it away.
Now , the SIM Card Reader Upper Part can be removed.
Pick up Screw Caps with dental tool. Use always new
Screw caps when assembling.

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Unscrew the four Torx Plus®size 6 screws. For
assembly, the reverse order and a Torx Plus®driver
with a torque of 28Ncm have to be used.
Always use new gel screws for assembly!
Hold the Upper Block as shown in the picture and
remove the A-Cover Lower.
Now, the Keymat can be removed.
When it is needed to exchange the Vibra, Microphone
or DC-Jack remove this unit from B-Cover as shown in
the picture and continue on page 15!
Note that UI-PWB is glued to the Engine Module with a
UI-Adhesive. Do not bend UI-PWB when detaching it
from Engine Module.
Open the Coax Connector by using tweezers as shown
in the picture.
Open the connector carefully before separate the
Upper Block.
Take the Engine Module away.

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To avoid damage of B-Cover Lower see also video clip
on Care Point. Remove the Vibra Retainer by using a
slotted screwdriver as a lever.
Vibra Motor can be removed easy. Take care of the
right position when assembling.
Take away the Microphone by using the dental tool.
Tweezers can be used to remove the DC-Jack. Take
care not to damage spring contacts.
9. DOMESHEET EXCHANGE
Protect the UI Adhesive.
Remove the faulty Domesheet by lifting it up carefully
from UI PWB Module.
Take care about LEDs on the UI PWB Module during
removal of the Domesheet.
Clean the pads on the PWB Module with a clean cloth if
necessary. Be carefully not damage the components
on the PWB.

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Put the new Domesheet onto the Domesheet Assembly
Jig. Mind the guiding pins.
Remove the protection film. Tweezers can be used for
retaining the Domesheet.
Arrows point to the right assembly position and put
the UI PWB Module onto the Domesheet Assembly Jig
carefully.
Press on PWB Module after checking that all guiding
pins are positioned correctly.
Finally check that the holes of Domesheet are centered
to the UI PWB module holes. Ensure also, that there are
no bubbles in Domesheet film.
Remove the protection film from UI PWB Module.

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10. LEGEND FOR QUICK TROUBLE SHOOTER
This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.
Only underlined components ( e.g. I002) can be changed.
The start point of repair activities regarding the appeared fault symptoms.
Follow the arrows step by step.
Connectors: Check the connectivity.
Pads or contacts: Check optical and mechanical condition particularly
regarding to corrosion. Clean if necessary.
Measure component for electrical functionality and change, if needed.
(Level 2 only)
Pads or contacts: Check optical and mechanical condition particularly
regarding to corrosion. Clean with ESD brush only, if necessary.
No more actions possible - send product to the appropriate service supplier
with higher service level.

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11. QUICK TROUBLE SHOOTER PART 1

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12. QUICK TROUBLE SHOOTER PART 2

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13. QUICK TROUBLE SHOOTER PART 3

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14. CAMERA GONOGO TEST
Before starting the GoNoGo test,
check that camera window is
clean. If not, clean the window
with cloth.
• From Home Menu, press the Menu key (upper key)
• To take a picture press the Menu key (Capture) (middle key)
• This Image will be saved to Gallery into the Photos folder automatically.
• Test was successful, if the Image appears on your Display. The camera is ok.
• Select Delete (middle key)
• Select Yes
• Select EXIT for Home Menu
• If the test is failed see Quick Trouble Shooter.

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PAGE 20 (2
15. INFRARED GONOGO TEST
Infrared test
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices
must be directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is
activated in receiver device.
Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices.
This device is a Class 1 Laser product.
Test unit Reference unit, infrared activated
• From Home Menu, push the Menu key (lower key) down. This displays Phonebook
entries.
• If phone and SIM memory is empty, create one new entry.
• Choose one phonebook entry and select Details.
• Select Options
• Select Send bus. Card
• Select Via infrared
If sending of business card fails, make sure again that infrared windows are directed to each other
and infrared is activated in reference device. Then try again sending.
Test was successful, if you get a confirmation message on receiver device.
You will not get a confirmation on sender device.
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