Nokia Communicator 9290 User manual

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Nokia 9290 Communicator
Nokia Mobile Phones
Setting Up E-mail Service
Copyright Nokia Corporation 2001-2002. All rights reserved.
Setting Up E-mail Service

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Nokia 9290 Communicator
Nokia Mobile Phones
Setting Up E-mail Service
Copyright Nokia Corporation 2001-2002. All rights reserved.
TABLE OF CONTENTS
1. Introduction..........................................................................................................................................................................................3
2. Features of the Communicator E-Mail Client............................................................................................................................4
3. Configuring the Communicator E-Mail Client...........................................................................................................................6
4. Configuring the E-Mail client with Smart Messages..............................................................................................................9
5. RFC Documents...................................................................................................................................................................................9
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The availability of particular products may vary by region. Please check with the Nokia dealer nearest to you.

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Nokia 9290 Communicator
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Setting Up E-mail Service
Copyright Nokia Corporation 2001-2002. All rights reserved.
1. Introduction
This document describes the steps needed to set up the Nokia 9290 Communicator to read and write e-mail.
The Nokia 9290 Communicator messaging system includes an e-mail client that supports the most common Internet
e-mail protocols to access a company's e-mail server.
Figure 1 illustrates how the communicator connects to the e-mail server via a dial-in service access point.
Figure 1. Connecting the Nokia 9290 Communicator to an e-mail server
For more information about compatible e-mail servers, see
List of Compatible E-mail Systems .
There are certain requirements to make e-mail access possible. There must be:
• a TCP/IP connection between the communicator and the user’s e-mail server (via a dial-in service with PPP
support). For more information about setting up network connections in the Nokia 9290 Communicator, see the
Nokia 9290 Communicator Internet Communications Guide .
• POP3 or IMAP4 (Version 4rev1, RFC 2060) protocol support from the remote e-mail server for retrieving messages.
Both of these protocols are commonly supported by the latest e-mail servers.
• SMTP support for sending e-mail messages.
• Messages must also follow MIME formats.
RFC documents specifying these protocols are listed at the end of this document.
Note that the X.400 mail system is not supported.
For better security, it is possible to use encrypted connections between the communicator and the e-mail server.
Encryption is implemented using transport layer security (SSL/TLS), which protects the IMAP4, POP3, and SMTP
connection between the communicator and the e-mail server. Note that encrypted e-mail messages (such as S/MIME
and PGP) are not supported. Secure SSL/TLS connection is negotiated using IMAP4, POP3, and SMTP protocol
extensions (specified in RFC 2487 and RFC 2595). Systems that use a separate TCP port for secure connections, and do
not negotiate the security protocol during the IMAP/SMTP session, are not supported.
e-mail serverdial-in service
communicator
GSM
LAN/
intranet/
Internet

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Copyright Nokia Corporation 2001-2002. All rights reserved.
2. Features of the Communicator E-Mail Client
The communicator's e-mail client displays e-mail messages in the same familiar way as normal PC-based e-mail
clients. User can see all the messages in the remote mailbox and select only the important ones, new messages, or all
messages to be retrieved in the communicator. There is an easy Retrievemail command that can be used to check, and
optionally also to download, new e-mail. It is also possible to select whether or not attachments are downloaded
along with the messages when the IMAP4 protocol is used.
Received e-mail messages can be read and replied to also when offline, which saves connection time. Replies and new
e-mail messages can be sent either immediately upon the next connection to the e-mail account or when they are
explicitly requested to be sent.
Attachments are supported and downloaded attachments can be viewed on the communicator. Initially supported
attachment types are marked with (*) in Table 1. Other attachment types in Table 1 are supported if the appropriate
application or converter is installed in the device. New attachment types can be supported via add-on applications
installed in the communicator. Downloaded attachments can be also saved to files, and transferred to a PC for
viewing. The overall use of attachments is rather limited by the small disk space and amount of free memory. A
memory card can be used to expand the available disk space for messaging.
Attachment type File extensions MIME Types
Audio File WAV, AU, WVE "audio/x-wav"
"audio/basic"
"audio/x-sibo-wve"
CompuServe GIF (*) GIF "image/gif"
Computer Graphics Metafile CGM "image/cgm"
"image/x-cgm"
Corel/Novell Presentations SHW "image/x-presentations"
EPOC Word (*) - "x-epoc/x-app268450404"
EPOC Sheet (*) - "x-epoc/x-app268450429"
EPOC Bitmap (*) MBM "image/x-epoc-mbm"
Internet HyperText Markup Language (*) HTML, HTM "text/html"
Lotus 1-2-3
v.1/2/3/4/5/97/Millenium WQ1, WKU, WK1, WK3, WK4, WK5, WK6, 123 "application/x-lotus-123" "application/vnd.lotus-1-2-3"
Lotus AMI Draw SDW "image/x-amidraw"
Microsoft Excel
2/3/4/5/7/97/98/2000 XLS, XLC "application/x-msexcel" "application/x-excel"
"application/vnd.ms-excel"
"application/msexcel"
"application/xlc"
Microsoft PowerPoint
3/4/7/97/98/2000
PPT, POT, PPS "application/x-mspowerpoint"
"application/vnd.ms-powerpoint"
"application/ppt"
"application/pot"
"application/pps"
"application/mspowerpoint"
Microsoft Project MPP "application/vnd.ms-project"
Microsoft Word
1/2/3/4/5/6/7/97/98/2000 DOC, WRI "application/msword" "application/vnd.ms-word"
"application/vnd.msword"
Paintbrush PCX, DCX "image/x-pc-paintbrush"
PKZIP Format ZIP "application/zip"

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Portable Network Graphics PNG "image/png"
"image/x-png"
Rich Text Format RTF "application/rtf"
"text/rtf"
Ringing Tones (*) MG "application/vnd.nokia.ringing-tone"
Tagged Image File Format (TIFF, JPEG (*)) TIF, JPG, JIF "image/tiff"
"image/jpeg"
Text (*) TXT "text/plain"
UNIX Compress, Tar TAR, TAZ "application/x-tar"
UNIX Gzip TGZ "application/x-gzip"
"application/gzip"
Visio VSD "application/vnd.visio"
Windows Bitmap BMP, RLE, ICO, CUR "image/x-win-bitmap"
"image/x-MS-bmp"
"image/bmp"
"image/x-bmp"
Windows Metafile WMF, EMF "image/x-win-metafile"
"image/x-wmf"
WordPerfect
4/5/6/7/8 WPD "application/wordperfect5" "application/wordperfect5.1"
"application/x-wordperfect6"
Table 1. Initially supported attachment types
Multiple remote mailboxes can be defined in the communicator's messaging system. Each remote mailbox is displayed
as a separate folder in the messaging centre application. When replying to a message received by a particular e-mail
account, the communicator makes sure that replies will be sent using the same e-mail account by default. This
ensures that potentially confidential business e-mail is sent only via the same e-mail account that is located in the
company's intranet, even if there may be other insecure Internet e-mail accounts defined in the device at the same
time.
It is also possible to organise the remote mailbox by moving and copying messages between remote folders when the
IMAP4 protocol is used. New remote folders can be created and remote messages can be moved or copied between
remote folders stored on the e-mail server. Note that the IMAP4 APPEND command is not supported. This means that
it is not possible to upload local messages into the e-mail server. However, it is possible to define that a copy of each
outgoing e-mail message is automatically sent to the user's own e-mail address as well. When this option is used, all
sent messages will also appear in the remote Inbox, and they can be moved to other remote folders if necessary.
Offline operations (move, copy, or delete messages) are supported. These operations occur when the e-mail client
connects to the remote mail server the next time. The IMAP4 protocol supports copy, move, and delete operations
when offline, and the POP3 protocol allows the deletion of e-mail messages while offline.
The APOP command can be used with the POP3 protocol to protect the password when connecting to a POP3 mail
server.
A memory card can be used to increase the message storage capacity. The communicator messaging system uses
either internal memory or the memory card to store e-mail messages. The message store can be moved from the
internal memory to the memory card to obtain more storage capacity for e-mail.
In order to reduce disk space used for downloaded e-mail, the e-mail client can optionally also clear messages older
than a pre-defined time (one day, one week, two weeks, or one month). Clearing mail messages means that
downloaded message texts and attachments are removed from the device, but that the original messages are still

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Nokia Mobile Phones
Setting Up E-mail Service
Copyright Nokia Corporation 2001-2002. All rights reserved.
available on the remote e-mail server. Mail messages can be cleared using the Tools > Messagestorage menu
command in the Messaging application. Select to delete either all mail messages, or mail messages older than 1 day, 1
week, 2 weeks, or 1 month, and press the Delete now button to clear these messages. Cleared mail messages can be
downloaded again from the remote mail server when necessary. Note that clearing does not delete faxes or short
messages.
The communicator’s e-mail client also supports HTML messages. This means that new e-mail messages may contain
Web-like formatted text, and received messages may also contain inline images and links to other Web pages.
Read receipts may be requested when sending e-mail, and the communicator e-mail client can also generate
responses to read receipt requests included in received e-mail. Read receipts are automatic responses that are sent to
the sender of an e-mail message and they indicate when the recipients have opened the message. Read receipts are
implemented using "Disposition-Notification-To" headers (as specified in RFC 2298). Note that not all e-mail clients
generate read receipts, so requested read receipts may not arrive because recipients read their e-mail with e-mail
clients that do not support or do not generate message disposition notifications. Also, automatic generation of read
receipt responses may be turned off in the Nokia 9290 Communicator if read receipts are considered unnecessary.
3. Configuring the Communicator E-Mail Client
Configuring the Nokia 9290 Communicator for remote e-mail access is a similar procedure to configuring a laptop
computer to use the Netscape Messenger e-mail client, for example.
Important information that must be filled in when defining a new e-mail account includes the following:
- host name to receive mail (IMAP4 or POP3 e-mail server)
- host name to send mail (SMTP server)
- mailbox type (which protocol to use, either POP3 or IMAP4)
- user name (case sensitive)
- password (case sensitive, displayed using * characters)
- dial-in access point for the mail service
- use of a secure connection (that is, it requires SSL/TLS encryption to be used)
A dial-in access point is defined in the Control panel application. For more information about setting up network
connections in the Nokia 9290 Communicator, see the
Nokia 9290 Communicator Internet Communications Guide .
New e-mail accounts are defined using the Tools>Accountsettings… menu command in the Messaging application
as shown in Figure 2. Select the Account settings… menu item and press the Select command button (or just press
Enter) to begin to create a new e-mail account.
Figure 2. New e-mail accounts are defined using the Tools menu

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Setting Up E-mail Service
Copyright Nokia Corporation 2001-2002. All rights reserved.
The Account settings dialog opens (Figure 3) and displays pre-defined messaging accounts, including fax and short
message settings. Press the Createnew command button to define a new e-mail account.
Figure 3. Defining a new account in the Account settings dialog
A dialog opens (Figure 4) which contains a list of message types. Initially there is only one item (Mail) available, but
other message types can be installed in the device later, and they will appear in this list. As Mailis already selected,
press the OK command button to open the next dialog for e-mail account details.
Figure 4. Account type selection dialog
The next dialog (New mail account settings, Figure 5) contains four pages. You must fill in at least the following
information:
• User name used to log in the POP3/IMAP4 e-mail server
• Password for the POP3/IMAP4 e-mail server
• Your e-mail address (e.g. for replies to messages you have sent)
• Outgoing e-mail server (host name for SMTP server)
• Incoming e-mail server (host name for IMAP4 or POP3 server)
To cancel this dialog, press Esc or Delete. It removes these e-mail account settings from the device.

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Copyright Nokia Corporation 2001-2002. All rights reserved.
Figure 5. Settings for a new e-mail account
The mailbox type and host names for the POP3/IMAP4 and SMTP servers are defined on the Servers page (Figure 6).
Note that the mailbox type cannot be changed after the e-mail account settings have been saved! IMAP4 is the
default mailbox type, but it can be changed to POP3. IMAP4 enables selective attachment downloading and also
access to other folders than the Inbox on the remote mail server.
Figure 6. Selecting the mailbox type and entering host names
Other settings (on the Retrieveand Advancedpages) include default message types (HTML or plain text), when
messages are sent (immediately, on next connection to the e-mail account, on request only), and signatures.
TheAdvancedpage also contains the option to select a secure connection (SSL). If the secure connection is set, the
Nokia 9290 Communicator tries to negotiate SSL/TLS encryption using appropriate STLS or STARTTLS commands
within the same TCP session (see RFC 2487 and RFC 2595). Implementations that use separate ports for secure
connections are not supported. Note that the e-mail client does not accept an insecure connection if the secure
connection is required in e-mail settings.
After you have filled in all details, press Close to close the dialogs and the new e-mail account appears in the
Messaging application as shown in Figure 7.

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Setting Up E-mail Service
Copyright Nokia Corporation 2001-2002. All rights reserved.
Figure 7. A new e-mail account in the Messaging application
Now you are ready to use the Retrieve mail command to connect to the newly defined e-mail account and fetch
messages. The very first time the connection to a IMAP4 account may take a longer time, depending on the number of
mail messages in the remote Inbox and also the number of remote mail folders, because the device fetches message
headers and scans remote folders for subscriptions. Subsequent Retrieve mail commands should work faster as only
changed folder data is downloaded in the device.
4. Configuring the E-Mail client with Smart Messages
The Nokia 9290 Communicator supports basic Internet AccessConfiguration smart messages. Only Basic Mail
configuration messages can be used, as ExtendedMailconfiguration messages are not supported. Configuration
messages are specified in the Smart Messaging Specification (revision 2.0.0), available at http://www.forum.nokia.com.
Smart messages make it possible to define and to send e-mail configurations ready for each user. When the user
receives a smart message defining a new e-mail account, a confirmation dialog is displayed. The user just needs to
accept the new e-mail configuration, and it is ready for use.
Note that smart messages are implemented as BIO (bearer-independent objects) in the Symbian EPOC platform. For
more information about remote configuration, see the Nokia 9290 Remote ConfigurationGuide.
5. RFC Documents
Internet e-mail protocols are specified using RFC (Request for Comments) documents. RFC documents are available,
for example, from IETF (The Internet Engineering Task Force, http://www.ietf.org/).
SMTP (Simple Mail Transfer Protocol) RFC 821
Standard for the format of ARPA Internet text messages RFC 822
POP3 (Post Office Protocol, version 3) RFC 1939
PPP (Point-to-Point Protocol) RFC 1661
MIME (Multipurpose Internet Mail Extensions) Part One: Format
of Internet Message Bodies RFC 2045

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MIME (Multipurpose Internet Mail Extensions) Part Two: Media
Types RFC 2046
MIME (Multipurpose Internet Mail Extensions) Part Three: Message
Header Extensions for Non-ASCII Text RFC 2047
IMAP4 (Internet Message Access Protocol, version 4rev1) RFC 2060
TLS (Transport Layer Security Protocol, version 1.0) RFC 2246
Read receipts (An Extensible Message Format for Message Disposition
Notifications, Disposition-Notification-To header) RFC 2298
SMTP Service Extension for Secure SMTP over TLS RFC 2487
Using TLS with IMAP, POP3, and ACAP RFC 2595