Nokia Lumia 1020 User manual

Welcome to the
Nokia Lumia 1020
Nokia Lumia 1020
9261530 Issue 1.0 EN-US Model: Nokia 909.1

Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you,
available whenneeded. On the start screen, swipe left, and
tap Nokia Care.
For the online user guide, even more info, and
troubleshooting help, go to www.nokia.com/support.
Check out the videos at www.youtube.com/
NokiaSupportVideos.
For info on Nokia Service terms and Privacy policy, go to
www.nokia.com/privacy.
First start-up
Your new phone comes with great features that are
installed when you start your phone for the first time.
Allow some minutes while your phone sets up.
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Quick Guide
Contents
Safety 4
Get started 6
Keys and parts 8
Get the basics 10
Take your friends with you 11
Take superb photos 12
Use different camera modes 13
Product and safety information 17
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Nokia Lumia 1020

Safety
Read these simple guidelines. Not following them may be
dangerous or illegal. For further info, read the complete
user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when cell phone use is not
allowed or when it may cause interference or
danger, for example, in aircraft, in hospitals or
near medical equipment, fuel, chemicals, or blasting
areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free
to operate the vehicle while driving. Your first
consideration while driving should be road
safety.
INTERFERENCE
All wireless devices may be susceptible to
interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair
this product.
BATTERIES, CHARGERS, AND OTHER
ACCESSORIES
Use only batteries, chargers, and other
accessories approved by Nokia for use with this
device. Third-party chargers that comply with
the IEC/EN 62684 standard, and that can connect to your
device micro USB connector, may be compatible. Do not
connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass
can break if the device is dropped on a hard
surface or receives a substantial impact. If the
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glass breaks, do not touch the glass parts of the device or
attempt to remove the broken glass from the device. Stop
using the device until the glass is replaced by qualified
service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the speakerphone is in use.
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Get started
Important: This device is designed to be used
with a mini-UICC SIM card, also known as a micro-
SIM card only. A micro-SIM card is smaller than the
standard SIM card. Use of incompatible SIM cards,
or use of SIM card adapters, may damage the card
or the device, and may corrupt data stored on the
card.
Your phone must be switched off before inserting
the SIM card.
1. Use the SIM door key to unlock the SIM
holder. Push the key into the hole until the holder
is released.
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2. Pull out the holder.
3. Put the card in the holder with the contact area
face up, and push the holder back into the phone.
4. To switch the phone on, press and hold the
power key.
To charge the battery, connect the USB cable to
the charger, the charger to a wall outlet, and the
micro-USB end of the USB cable to your phone.
You can also charge the phone from your
computer with the USB cable.
If the battery is completely discharged, it may
take several minutes before the charging
indicator is displayed or before any calls can be
made.
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Keys and parts
1 SIM door key
2Micro-SIMholder
3 Connector for headphones and
speakerphones (3.5 mm)
4 Light sensor
5 Front camera
6Volumekeys
7 Power/Lock key
8 Camera key
9Searchkey
10 Speakerphone
11 Micro-USB connector
12 Wrist strap hole
13 Start key
14 Back key
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Some of the accessories mentioned in this user
guide may be sold separately.
9

Get the basics
Make a call
1. Tap > , type in the phone number, and tap
call.
Tip: Is your friend's voice too loud or quiet?
Press the volume keys to change the volume.
The + character only works from abroad. The +
character may not work in all regions. In this case,
enter the international access code directly.
2. To end the call, tap end call.
Lock the keys and screen
Press the power key briefly.
To unlock, press the power key, and drag the lock
screen up.
Switch between views and apps
To switch between the start screen and the apps
menu, simply swipe left or right.
To switch between open apps, press and hold
, and choose the app you want.
Personalize the start screen
To move a tile on the start screen, place your
finger on the item for a second or two, and drag
the item to a new location.
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Take your friends with you
Get in touch with your friends, family, colleagues,
you name it. The People hub is the place to
manage all your contact info.
1. To transfer contacts and text messages from
your old phone, on the start screen, swipe left,
and tap Transfer my Data.
2. Follow the instructions shown, and tap
continue.
3. Switch Bluetooth on, select your old phone
from the list, and follow the instructions shown
on both phones.
Not all phones may be compatible.
If your old phone is a Windows Phone device, you
can also sync your contacts to your Microsoft
account, and import them straight to your new
phone.
Add a new contact
Tap People, swipe to all, and tap .
Import contacts from a SIM card
Tap People, swipe to all, and tap >
settings > import SIM contacts.
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Take superb photos
Take a photo with Nokia Pro Camera and enjoy
full-resolution photos and full HD video capture
with stereo sound.
1. To switch the camera on, press the camera key.
2. To zoom in, swipe up, and to zoom out, swipe
down.
3. To focus, press and hold the camera key
halfway down.
4. To focus the camera on a specific object, tap
the object on the screen.
5. To take the photo, press the camera key down
fully.
Tip: Want to show your best shots to your
friends? Use the PhotoBeamer mobile projector
app, and show your photos on your friend's
screen, without any wires.
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Use different camera modes
Did you know that your phone has several camera
modes to choose from? Nokia's own camera
modes, Nokia Pro Camera and Nokia Smart
Camera, as well as the standard camera, help you
take the best photos.
1. To switch the camera on, press the camera key.
2. To choose another camera mode, tap and,
for example, Nokia Smart Cam.
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Help and tips
Get the most out of your phone while getting the
battery life you need.
If you want to save battery power, you can:
• Switch battery saver mode on. On the start
screen, swipe left, and tap Settings > battery
saver.
• Close data connections, such as Bluetooth or
wireless networks, when you're not using them.
• Set your phone to check for new mail less
frequently.
• Lower the screen brightness, and set the
screen to turn off after a shorter time.
• Mute unnecessary sounds, such as key tones.
If your phone freezes
If your phone isn't responding, press and hold the
volume down key and power key at the same time
for about 10 seconds. The phone restarts.No
content, such as contacts or messages, is
deleted.
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Nokia Care
For questions regarding your plans, billing or
network please contact your operator. For
questions regarding your Nokia product and
warranty, please visit the support pages for your
country at www.nokia.com/support.
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Feature-specific information
Using services or downloading content may cause the transfer of
large amounts of data, which may result in data costs.
Important: Avoid scratching the touch screen.
You can use USB charging when a wall outlet is not available. Data can
be transferred while charging the device. The efficiency of USB
charging power varies significantly, and it may take a long time for
charging to start and the device to start functioning.
Note: Using Wi-Fi may be restricted in some countries. For
example, in the EU, you are only allowed to use 5150–5350 MHz Wi-Fi
indoors, and in the USA and Canada, you are only allowed to use 5.15–
5.25 GHz Wi-Fi indoors. For more info, contact your local authorities.
Nokia Music service may not be available in your country or region.
The software in this device includes software licensed by Nokia from
Microsoft Corporation or its affiliates. To access the Windows Phone
software license terms, select Settings > about. Please read the
terms. Please note that by using the software, you accept the terms.
If you do not accept the terms, do not use the device or software.
Instead contact Nokia or the party from which you purchased the
device to determine its return policy.
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Product and safety information
Network services and costs
You can only use your device on the LTE 700, 850, 1700/2100, 1900;
WCDMA 850, 900, 1700/2100, 1900, 2100; and GSM 850, 900, 1800,
1900 MHz networks. Support for LTE networks may have been
disabled on your device depending on your country or service
provider. You need a subscription with a service provider.
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
Important: 4G/LTE might not be supported by your network
service provider or by the service provider you are using when
traveling. In these cases, you may not be able to make or receive calls,
send or receive messages or use mobile data connections. To make
sure your phone works seamlessly when full 4G/LTE service is not
available, it is recommended that you change the highest connection
speed from 4G to 3G. To do this, swipe left on the start screen, and
tap Settings > cellular. Switch Highest connection speed to 3G.
For more info, contact your network service provider.
Make an emergency call
1. Make sure the phone is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
• Put a SIM card in the device, if supported by your device.
• Switch off the restrictions in your phone, such as call restriction,
fixed dialing, or closed user group.
•Makesureairplane mode is not switched on.
• If the phone screen and keys are locked, unlock them.
3. Press .
4. Select .
5. Select .
6. Enter the official emergency number for your present location.
Emergency call numbers vary by location.
7. Select call.
8. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
When you switch your phone on for the first time, you are asked to
create your Microsoft account and set up your phone. To make an
emergency call during the account and phone setup, tap emergency
call.
Important: Activate both cellular and internet calls, if your phone
supports internet calls. The phone may attempt to make emergency
calls both through cellular networks and through your internet call
service provider. Connections in all conditions cannot be guaranteed.
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Never rely solely on any wireless phone for essential communications
like medical emergencies.
Take care of your device
See the in-device user guide for important instructions on how to take
care of your device.
About Digital Rights Management
When using this device, obey all laws and respect local customs,
privacy and legitimate rights of others, including copyrights.
Copyright protection may prevent you from copying, modifying, or
transferring photos music, and other content.
Battery and charger info
Your device has an internal, non-removable, rechargeable battery. Do
not attempt to remove the battery, as you may damage the device.
To replace the battery, take the device to the nearest authorized
service facility.
Charge your device with AC-60U charger. Charger plug type may
vary.
Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may also
be compatible.
Nokia may make additional battery or charger models available for
this device.
Battery and charger safety
To unplug a charger or an accessory, hold and pull the plug, not the
cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 59°F and 77°F (15°C and 25°C).
Extreme temperatures reduce the capacity and lifetime of the
battery. A device with a hot or cold battery may not work temporarily.
Do not dispose of batteries in a fire as they may explode. Obey local
regulations. Recycle when possible. Do not dispose as household
garbage.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
or eyes. If this happens, immediately flush the affected areas with
water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and
may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service center before continuing to
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use it. Never use a damaged battery or charger. Only use the charger
indoors.
Additional safety information
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 6 inches (15.3
centimeters) between a wireless device and the medical device.
Persons who have such devices should:
• Always keep the wireless device more than 6 inches (15.3
centimeters) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Turn the wireless device off if there is any reason to suspect that
interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information,
visit the Nokia website at www.nokiaaccessibility.com.
Hearing
Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
Some wireless devices may interfere with some hearing aids.
Your device complies with FCC rules on hearing aid compatibility.
These rules require an M3 rating or higher. The M value of your device
is marked on the device sales package. To determine the M-rating of
your hearing aid and compatibility with this device, consult your
hearing health professional. For more info about accessibility, go to
www.nokiaaccessibility.com.
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To use a telecoil-equipped hearing aid with this device, activate the
hearing aid (T switch) and the device telecoil. The sound quality
depends on the type of your hearing aid.
Operating environment
This device meets radio frequency exposure guidelines in the normal
use position at the ear or at least 5/8 inch (1.5 centimeters) away from
the body. Any carry case, belt clip, or holder for body-worn operation
should not contain metal and should position the device the above-
stated distance from your body.
The sending of data files or messages requires a quality network
connection and may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
completed.
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S. Federal
Communications Commission (FCC) published statements and
questions and answers concerning mobile telephones and health.
Nokia encourages you to visit these websites for updated
information. You can access the FDA website at www.fda.gov/
Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm and the
FCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Additional health-related information is available from the World
Health Organization (WHO) at www.who.int/mediacentre/
factsheets/fs193/en/ and The National Cancer Institute ("NCI")
www.cancer.gov/ncicancerbulletin/NCI_Cancer_Bulletin_092308/
page7. In the event that you are concerned about possible health
effects, the FDA suggests that you limit your own or your children’s
radio frequency (RF) exposure by limiting the length of calls or by
using handsfree devices.
Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more info, check with the
manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is mounted
and operating properly. Do not store or carry flammable or explosive
materials in the same compartment as the device, its parts, or
accessories. Do not place your device or accessories in the air bag
deployment area.
Safety and texting while driving
Safety should be every driver’s first priority. Drivers must obey all
local laws that may include restrictions on the use of mobile
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