Nortek 2GIG GC3e Installation guide

2GIG® GC3/GC3e Security & Automation System
Installation and Programming Guide
10023748 B
WARNING: OWNER’S INSTRUCTION NOTICE
Not to be removed by anyone except occupant

Copyright © 2019 Nortek Security & Control LLC
2
Copyright © 2019 Nortek Security & Control LLC. All Rights Reserved. U.S. Patent D727,857. Australian Patent No. 357098. Additional Patents Pending.
The 2GIG, GC3, GC3e, GoControl, and Linear logos are registered trademarks of Nortek Security & Control LLC in the United States and/or other countries. Other Nortek
Security & Control trademarks may also appear in these materials. Other names or brands may be claimed as the property of others. For more information, contact your
2GIG alarm dealer for pricing or visit www.nortek.com, www.nortekcontrol.com, or www.2gig.com.
This document utilizes the Cue gestural icon system by P.J. Onori, which is available under a Creative Commons Attribution-ShareAlike 3.0 United States (CC-BY-SA-3.0)
license.
Information in this document is subject to change without notice. The availability of particular products, services, and features may vary by region. Please check with your
local dealer for further details and availability of language options.
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recording for any purpose other than the purchaser's personal use without the written permission of Nortek Security & Control.
Nortek Security & Control
5919 Sea Otter Place, Suite 100
Carlsbad, CA 92010
USA
800-421-1587
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Introduction to Smart Areas™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
System Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Additional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Create the Installation Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Install the GC3 Cellular Radio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Install/Replace the Cellular Radio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mount the GC3 Panel’s Backplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect an External Alarm Sounder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect the Hardwire Loops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Power Wires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Control Panel Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Terminal Blocks Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connect the Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hang the GC3 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ethernet Module Installation (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Install the Retaining Wall Bracket and Connect the AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Update the GC3 Panel Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Navigate to the Installer Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Attaching to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Wired (Ethernet) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Programming Sensors and Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Navigate to the System Confi guration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Program a Wireless Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Next Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Program a Wired Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Program a Keyfob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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Program a Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Next Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Reset a Zone, Keyfob, or Keypad to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Panel Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Q1: Enter installer code (4 digits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q2: Lock installer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q3: Lock default programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q4: Exit delay, in seconds (45-120) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q5: Entry delay 1, in seconds (30-240). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q6: Entry delay 2, in seconds (30-240). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q7: Remote services provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q8: 2-way voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q9: Disable siren after two-way audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q10: Police emergency key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q11: Fire emergency key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q12: Emergency key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q13: Quick arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q14: Auto stay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q15: Exit delay restart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q16: Allow quick exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q17: Quick bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q18: Alert on disarm with keyfob after alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q19: Keyfob arm/disarm confi rmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q20: Keyfob/remote arming mode on system not ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q21: Z-Wave feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q22: Smart Home Controls require master code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q24: Temperature display units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q25: Swinger shutdown count (1-6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q26: Cross sensor zones 99-100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q27: Cross sensor timeout, in seconds (10- 120). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q28: Siren supervision time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q29: CS lack of usage notifi cation time, in days (0-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q30: Radio modem network failure time, in minutes (0-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q31: Radio network failure causes trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q32: Radio network failure reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q33: Broadband network failure time in minutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q34: Broadband network failure causes trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q35: Broadband network failure reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q36: Periodic test, in days (0-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q37: Alarm cancel time, in minutes (5-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q38: Alarm cancel display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q39: Alarm abort window transmission delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q40: Burglary bell cutoff time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q41: Fire bell cutoff time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q42: Trouble doesn’t sound at night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q43: Z-Wave siren mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q44: Open collector #1 output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q45: Open collector #2 output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q46: Time to detect AC loss, in minutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q47: Random AC loss report time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q48: Programming mode entry reports to CS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Q49: Trouble reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q50: Trouble restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q51: Manual bypass reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q52: Bypass restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q53: AC loss reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q54: AC restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q55: System low battery reports to CS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q56: System low battery restore reports to CS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q57: RF low battery reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q58: Sensor low battery restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q59: System disarmed reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q60: System armed reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q61: Alarm restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q62: Smart test reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q63: RF jam causes trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q64: System tamper causes trouble. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q65: Auto unbypass for manual bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q66: Force bypass reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q67: Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q68: Allow backlight always on (demo mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q69: Smart Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q70: Main Panel Sounder Follows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Q71: Security pin code length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Restore the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
System Confi guration Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Sensor Programming Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Panel Programming Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Features to Limit False Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Image Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Smart Home Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Smart Home Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Navigate to the Smart Home Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Add a New Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Remove a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Check the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Rediscover the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
View All Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Associating Z-Wave Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Reset the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Learn Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Testing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Disable the Piezo Sounder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Perform a Walk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Verify the Radio Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Adding a Demo Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Demo Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Waste Electrical and Electronic Equipment (WEEE) Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Limitations of Alarm Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Risk of Noise Induced Hearing Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Copyright © 2019 Nortek Security & Control LLC 5
Introduction
Before you get started, review this information.
About this Guide
This guide applies to the GC3 and GC3e security panels. All references to the GC3 panel, unless otherwise noted, apply
to both the GC3 and GC3e.
This guide is designed for distributors, alarm dealers, and professional installers of the GC3 Security & Automation
System. It provides general system information, safety precautions, and step-by-step instructions for installing and
setting up the system. It is intended for use only by professional installers who are employed by or under contract with an
authorized 2GIG alarm dealer.
For a list of 2GIG alarm dealers and distributors in your area, visit: http://www.nortekcontrol.com or http://www.2gig.com.
Introduction to Smart Areas™
Smart Areas is 2GIG’s new partitioning solution. Partitioning is the process of dividing security sections of a home or
building into smaller areas so that users can arm some sections of the house while leaving other areas disarmed. This
provides home and building owners both security and convenience, as it allows them to walk through their structure
without concern of tripping alarms for areas they’d like to keep secure and armed. Some examples of partitioning use
cases include:
»Arming a section of a room that contains a safe that contains gun collections or valuables. These areas may not be
accessed as frequently as the other areas in the room.
»Having a portion of the home designated for use by others, such as guests or property rentals. Partitioning enables
the homeowner to arm some sections of the house they’d like to be ‘off limits’ to other people.
»Disarming the garage while the homeowner is at work to allow a package to be delivered and stored safely on the
premises.
»Secure swimming pool or spa area to help reduce the risk of drowning accidents. In California, it is now required
that newly-built pools and spas include at least one safety measure, including an alarm.
Smart Areas was designed for ease of setup and everyday use. For installation, the process for adding device enrollments
has been simplifi ed. All smart area parameters are displayed on the screen for quick scanning. This reduces time for the
installer, who with legacy partitioning systems would have to memorize the codes and work fl ow, in addition to working
through each parameter in a list to verify them. With the addition of Smart Areas, the GC3 becomes a self-contained
partitioning panel, complete with user interface, controller, wireless transceiver, and communicator (cell radio and/or Wi-Fi)
all-in-one package. This reduces complexity for the installer. All of the equipment is self-contained; there are no modules
that require additional set up procedures.
For the end user, Smart Areas is a one-touch solution that provides Global System Access. They can now access any
partition/Smart Area with appropriate authorization. ‘Arm/Disarm’ and ‘Emergency/Panic’ functions can be accessed
quickly. No matter where in the menu a user fi nds themselves, all they need to do is press the ‘Home’ button and they
immediately return to the ‘Arm/Disarm’ screen. Past partitioning examples required users to swipe from screen to screen.
This added time, complexity and confusion for the user. The simplifi ed user interface will reduce confusion and frustration
for those who may not interact with their security system every day. With the common tasks up front, it’s easy to select
without having to memorize.

Copyright © 2019 Nortek Security & Control LLC
6
Document Conventions
This section describes the document conventions used in this guide.
Safety Precautions and Notations
It is imperative that you observe all of the safety precautions documented in this guide. For your safety and the safety of
others, the following table details how this guide calls special attention to information intended to safeguard life, health,
and property.
DANGER!!! This notation is used to indicate hazardous
situations which, if not avoided, will result in serious injury
or death.
WARNING!! This notation is used to indicate potentially
hazardous situations which, if not avoided, could result in
serious injury or death.
CAUTION! This notation is used to indicate a potentially
hazardous situation which, if not avoided, could result in
minor or moderate injury.
IMPORTANT: This notation is used to indicate a situation
which, if not avoided, could result in property damage,
equipment damage, or data loss.
NOTE: This notation is used to call attention to notable
information that should be followed when installing,
servicing, or using this product.
TIP: This notation is used to call attention to helpful hints
related to using the product.
Touchscreen Navigation
This table describes the action words used to inform users of methods for touchscreen navigation.
Glyph Action Word Glyph Action Word
Tap (or single tap) Swipe left
Touch and hold Swipe right
Swipe down Swipe up
Technical Support
Should you require support services for this system, contact 2GIG Technical Support at Nortek Security & Control.
For support in the USA and Canada, contact 2GIG Technical Support at Nortek Security & Control:
»Telephone: 855-2GIG-TECH
»Email: [email protected] Dealer Site: dealer.2gig.com
»Websites: www.nortekcontrol.com and www.2gig.com
For support outside of the USA or Canada, contact your regional 2GIG distributor. For a list of distributors in your region,
visit the websites above.

Copyright © 2019 Nortek Security & Control LLC 7
Planning the Installation
System Features and Capabilities
If you’re familiar with other 2GIG Control Panels, you’ll notice the new GC3 Panel from Nortek Security & Control off ers
the very best components of the GC2 Panel and has been transformed by a major visual upgrade— off ering a larger
touchscreen and an intuitive user interface featuring convenient, gesture-based navigation.
GC3 Control Panel - Front View
Features
The system includes:
»Touchscreen Display: A large, full-color, 7-in (17.8 cm) diagonal touchscreen with an intuitive, gesture-based user
interface.
»Piezo Sounder and Internal Speaker: An 85 dB Piezo Sounder sounds external alarms. An internal speaker to
delivers voice annunciations, chimes, other system notifi cations.
CAUTION! Long or repeated exposure to sounds at or above 85 dB can lead to Noise-Induced Hearing Loss (NIHL).
»Alarm Button/LED Indicator: Tap this button to show Panic, Fire, and Emergency buttons. For more information,
see the GC3 Security & Automation System Fingertip Guide.
»Home Button/LED Indicator: A button to wake the touchscreen and give users the ability to return to the
touchscreen’s Home screen. For more information, see the GC3 Security & Automation System Fingertip Guide.
»Removable Faceplate: A removable faceplate concealing a door lock for the Cellular Radio Module bay.
»Microphone and Speaker: A built-in microphone and speaker provide clear 2-Way Voice communication during
alarm events between users at the GC3 Panel and operators at the Central Station.
»Cellular Radio Module with Internal Antenna: A snap-in Cellular Radio Module with an internal antenna that fi ts
neatly in the side panel.
»24-Hour Backup Battery: A 24-hour backup battery to support the GC3 Panel during temporary AC power failures
and outages.
»USB Port: A convenient USB port at the top of the GC3 Panel that can be used with a USB thumb drive (not
supplied) to update the system’s fi rmware. See “Update the GC3 Panel Firmware.”
»WiFi: The built-in WiFi module allows the system to be connected to a WiFi network for dual path communication,
OTA updates, and connection with secondary keypads.
»Ethernet: (optional) An Ethernet module can be added to the system to allow for a hardwired connection to a local
network for dual path communication, OTA updates, and connection with secondary keypads.
»Access Point: The built-in Access Point allows for a direct connection with secondary keypads via WiFi without
the need to connect to a local network.

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8
Capabilities
The system includes these capabilities:
»Smart Areas: Smart Areas allows for partitioning the system. Partitioning is the process of dividing security
sections of a home or building into smaller areas so that users can arm some sections of the house while leaving
other areas disarmed. This provides home and building owners both security and convenience, as it allows them to
walk through their structure without concern of tripping alarms for areas they’d like to keep secure and armed.
»Security Codes: The system supports a maximum of 100 unique, programmable, security codes for accessing
system functions. You are provided with one (1) Master User Code, one (1) Duress Code, and one (1) Installer
Code (reserved for use by 2GIG alarm dealers and installers), and the ability to create 98 additional user codes for
accessing the system.
»Z-Wave® and Z-Wave Plus™ Compatibility: Installers (and end users, if confi gured on the system) can add up
to 232 smart home devices to communicate with the GC3 Panel using the Z- Wave and Z-Wave Plus wireless
communication protocol. The GC3 Panel can be included and operated in any Z-Wave network with other Z-Wave
certifi ed devices from other manufacturers and/or other applications. All non-battery operated nodes within the
network will act as repeaters regardless of vendor to increase reliability of the network. This device is a security
enabled Z-Wave Plus product that is able to use encrypted Z-Wave Plus messages to communicate to other
security enabled Z-Wave Plus products.
»2-Way Voice: (Optional) Operators at the Central Station can communicate directly with end users through the
GC3 Panel . Operators can also silently listen-in after receiving a user duress report.
»Date, Time, and Weather Forecasts1: Users can view the current date, time, and weather forecast in an easy-to-
read format.
»System Vocabulary/Voice Descriptors: A list of vocabulary words integrates with the on-screen user interface
and audio announcements. This lets installers customize the sensor names that display on the GC3 Panel , as well
as for the audible system announcements. For example, when someone opens the front door, the system can be
set up to announce “front door.”
1 Date, Time and Weather Forecasts are supported by most Remote Service Providers in most regions. Consult your provider to determine if this feature is enabled.

Copyright © 2019 Nortek Security & Control LLC 9
Internal Components
This illustration details the GC3 Panel’s internal components.
GC3 Panel - Internal Components
Callout Component Description
A Backup Battery A backup battery used with the GC3 Panel to extend service during a power
outage.
B Cellular Radio Module An on-board digital communicator transmits alarms and trouble alerts to the
Central Station, and also supports 2-Way Voice communication.
C Terminal Block Two terminal blocks with screw-terminal positions for connecting the GC3
Panel to electrical power (PWR+/PWR1), hardwire loops/wired zones (ZONE1/
ZONE2), solid state output (BELL+/BELL-), and an open collector output (OCL1/
OCL2).
NOTE: Terminals are still marked as 2 Wire Smoke but 2 Wire smoke is not
supported
D Third Hand Hanging
Strap
A durable hanging strap provides installers with an extra hand when installing
and servicing the GC3 Panel.
E Receiver Board The main receiver board.
F Piezo Sounder An internal 85-dB Piezo Sounder.
G GC3 Panel Siren/
Speaker
An internal speaker that sounds loud, clear alarms, navigation tones, alert
tones, and supports 2-Way Voice communication.
H WLAN Card A Wireless LAN card to support the GC3 system’s self-contained Wi-Fi network.
I USB Port A built-in USB port for updating the panel’s fi rmware.

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10
Additional Accessories
The installer typically sets up the system to communicate with a variety of wired and/or wireless sensors. Some sensors
are visible on the wall or ceiling. For example, Wireless Smoke/Heat/Freeze Alarms and Wireless Carbon Monoxide
Detectors. Others may be hidden in door jambs . For example, Recessed Door/Window Contacts. Sensors might also be
installed in additional locations. For example, a Glass Break Detector and a Passive Infrared Motion Detector.
NOTE: A variety of 2GIG and GoControl branded devices are compatible with the GC3 Security & Automation
System. Sensors manufactured by other companies may also be compatible with the system. For information, visit
dealer.2gig.com
IMPORTANT: This notation is used to indicate a situation which, if not avoided, could result in property damage,
equipment damage, or data loss.
IMPORTANT: To ensure that the system’s sensors are operating properly, it is important for 2GIG alarm dealers
and system owners to ensure sensor batteries and wireless signals are tested at least once a year.
Depending on the specifi c installation, systems may also be installed with one or more of the following 2GIG accessories:
Kits & Keypads
»2GIG Control Panel Desktop Kit
»2GIG SP1 Keypad
»2GIG SP2 Keypad
»2GIG PAD1
Radios & Antennas
»2GIG Cellular Radio Module
»2GIG External Attic Mount Antenna
Sensors & Peripherals ( eSeries sensors are only
compatible with the GC3e panel )
»2GIG Thin Door/Window Surface Contact
»2GIG Recessed Door/Window Contact
»2GIG Passive Infrared (PIR) Motion Detector
»2GIG Glass Break Detector
»2GIG Smoke/Heat/Freeze Alarm
»2GIG Smoke/Heat Detector
»2GIG Panic Button Remote
»2GIG Carbon Monoxide Sensor
»2GIG Takeover Module
»2GIG Doorbell
»Universal Garage Door Receiver
»2GIG Tilt Sensor
»2GIG Bypass Sensor
»2GIG Flood Sensor
»2GIG Repeater
Z-Wave Smart Home Controls
Consult your 2GIG alarm dealer for information about
installing a wide variety of compatible Z-Wave smart home
controls including:
»Lights
»Locks
»Thermostats
»Garage Door Controllers

Copyright © 2019 Nortek Security & Control LLC 11
Important Information
The GC3 Security & Automation System conforms to the Security Industry Alarm Coalition’s ANSI/SIA CP-01-2010:
Control Panel Standard - Features for False Alarm Reduction. The system also meets the residential security system
certifi cation criteria for the ETL Listed Mark.
For Residential Settings
When installing the system in a residential setting, be aware of the following:
»Fire warning systems must be installed in accordance with national codes: In the United States, fi re warning
systems must be installed in accordance with ANSI/NFPA 72: National Fire Alarm and Signaling Code and ANSI/
NFPA 70: National Electric Code. Before installing this system, always ensure that you are in compliance with any
national, regional, and local laws, rules, and/or guidelines.
»A permit may be required for this alarm system: Some cities and municipalities may require an alarm system
permit. Before installing this system, always ensure that you are in compliance with any national, regional, and
local laws, rules, and/or guidelines.
»This system is intended for use with approved-model smoke alarms only: For use as a smoke alarm system,
there must be at least one (1) approved 2GIG-branded smoke alarm programmed into the GC3 Panel. See
dealer.2gig.com.
»Failure to follow ETL requirements voids this system’s ETL Listed Mark: Failure to install the GC3 Panel and
accessories in accordance with the ETL requirements documented in this manual voids its ETL Listed Mark.
Operating Temperature
The recommended storage temperature for the GC3 Panel is -10°C to 60°C (14°F to 140°F). For optimal use, operation
temperature is 0°C to 49°C (32°F to 120°F). No altitude range limitations have been reported while transporting the GC3
Panel.
Create the Installation Plan
Before installing the system, the fi rst step is to create an
installation plan for the premises. Next, determine the
mounting location for all system components, including the
GC3 Panel and all sensors. If the system includes wired
sensors, you will need to connect the wiring to the GC3
Panel’s terminal block.
Recommended Tools and Equipment
To install the system, these tools and equipment are
recommended:
»2-Conductor Power Wire (if connecting the GC3
Panel’s power supply to the system’s terminal block)
»Drywall Saw (or Equivalent)
»Ladder
»Magnetic Phillips Head Screwdriver
»Screwdrivers
»Staple Gun
»Wire Stripper
Where to Mount the GC3 Panel
When choosing a location for mounting the GC3 Panel,
work with the end user to determine the best location. See
also “Create the Installation Plan” above. For best results,
keep the following items in mind:
»Always choose an indoor location that is protected
from temperature extremes.
»Always choose a location that is above ground and
centrally located.
»Always choose a location where you can connect
the GC3 Panel to an unswitched outlet. Do NOT
connect the GC3 Panel to a switch-controlled outlet.
»Always choose a location above ground level. Do
NOT install the GC3 Panel below ground level, as
this can impair wireless range.
»Avoid choosing a location that can be easily viewed
from doors or windows.
»Avoid choosing a location that is within reach of
small children.
»Avoid choosing a location in direct sunlight.
NOTE: If mounting the GC3 Panel on a wall is not
an option, the 2GIG Desktop Kit can be purchased
for use with the GC3 Security & Automation System.
This is an accessory that lets one mount the GC3
Panel on a stand that can be placed on a fl at
surface, such as desk or counter. Use of this option
may aff ect compliance with state or regional codes.

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12
Where to Place Wireless Sensors
When placing the system’s wireless sensors, it is important to remember that they communicate with the GC3 Panel
over radio frequency (RF). This subjects the system to radio interference, which can be caused by a variety of sources,
such as other RF devices, construction materials, or even when placing sensors in close proximity to other appliances,
electronic devices, or electrical wiring.
CAUTION! While the GC3 Panel includes a sensitive receiver that typically allows for placement of wireless
sensors in nearly all locations, it is important to always install sensors in areas that provide the best possible signal
strength.
To ensure the system and sensors are placed appropriately, review the following illustration.
Control Panel Location Relative to Sensors
CORRECT
Centrally Locate
Control Panel
INCORRECT
Sensors at the other end of the
house might be too far away
Control Panel Location Height
CONTROL
PANEL
Basement
CORRECT
Mount Control Panel as HIGH
above earth level as practical
INCORRECT
Locating Control Panel below
earth level impairs range
Sensor Signal Loss Through Materials
90% - 100%
Of Full Power
65% - 95%
Of Full Power
10% - 70%
Of Full Power
Wallboard and
Wood Studs
Light Concrete
Or Brick
Concrete with Steel
Reinforcement or Metal
Lath and Plaster
Location of Sensors
SENSOR
DOOR
Minimum
3 ft Concrete
slab
floor
DOOR
Concrete
slab
floor
Less
than
3 ft
above
slab
SENSOR SENSOR
Wall
CORRECT CORRECT INCORRECT
Large
metal
appliance
(refrig.)
CONTROL
PANEL
Basement

Copyright © 2019 Nortek Security & Control LLC 13
Where to Place Burglary Protection Sensors
The following diagram shows a typical residential installation and the various types of wireless sensors and their function.
Burglary Protection Sensors—Residential Installation
CP
ES
DW
PIR
CP - CONTROL PANEL
DW - DOOR/WINDOW SENSOR
PIR - MOTION DETECTOR
GB - GLASS BREAK SENSOR
PAD - WIRELESS KEYPAD
ES - EXTERNAL SIREN
LIVING
DINING
KITCHEN
ENTRY
BATH DEN
GB
BED
DWDW
DW
DW
DW
DW
DW
DW
FRONT AND SIDE DOOR SENSORS
(WITH ENTRY/EXIT DELAY)
DW
BED
DW
GARAGE
GB
PAD
PIR
DW
DW
DW
MAIN AND SIDE GARAGE DOOR SENSORS
(WITH ENTRY/EXIT DELAY)
diag-gc3-burglary-floor-plan-en

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Where to Place Fire Protection Sensors
IN THE UNITED STATES, CANADA, AND OTHER COUNTRIES REQUIRED TO MEET THIS STANDARD: THIS
EQUIPMENT MUST BE INSTALLED IN ACCORDANCE WITH CHAPTER 2 of ANSI/NFPA 72: National Fire Alarm and
Signaling Code (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269).
Where NOT to Install a Smoke Alarm
»Do NOT install a smoke alarm in a location where the normal ambient temperature is below 40°F (4.4°C) or higher
than 100°F (37.8°C). Do NOT install a smoke alarm directly above a sink, shower, or bathtub.
»Do NOT mount a smoke alarm next to a door or window aff ected by drafts. For example, do NOT install near an
extractor fan or air vent. Do NOT mount a smoke alarm outside. The alarm is designed for indoor use only.
»Do NOT mount a smoke alarm in or below a cupboard.
»Do NOT mount a smoke alarm in a location where air fl ow is obstructed by curtains, furniture, or other items. Do
NOT mount a smoke alarm where dirt, dust, or grease can collect and block the sensor.
»Do NOT mount a smoke alarm where it can be knocked, damaged, or inadvertently removed.
»Do NOT place any smoke alarm within 10 ft (3.04 m) of a kitchen appliance, furnace, water heater, or other source
of combustion to minimize the risks of setting off a nuisance alarm.
Recommended Smoke Alarm Placement
Early warning fi re detection is best achieved when fi re detection equipment is installed in all rooms and areas of the
premises. Equipment should be installed as follows:
Recommended Smoke Alarm Placement
DINING KITCHEN BEDROOM BEDROOM
BEDROOM
LIVING
ROOM
SMOKE
ALARM
A smoke alarm should be located between the sleeping
area and the rest of the family living unit.
BEDROOM
BEDROOM
BEDROOM
TV
ROOM
DINING KITCHEN
SMOKE
ALARMS LIVING
ROOM
In family living units with more than one (1) sleeping
area, a smoke alarm should be provided to protect
each sleeping area.
Indicates a required smoke alarm
Indicates an optional smoke alarm
if door is not provided between
living and recreation rooms
Indicates additional smoke alarms
required for new construction
BED
ROOM
BED
ROOM
LIVING
ROOM
HALL
BASEMENT
DINING
ROOM
A smoke alarm should be
located on each story.
IMPORTANT: Regulations pertaining to smoke alarm installations vary. For more information, contact your local fire
department or local authority having jurisdiction.
LIVING
ROOM
BASEMENT
BED
ROOM HALL BED ROOM
RECREATION ROOM
A
B
C
DIn split-level configurations, smoke
alarms are optional where a door is
not provided between a living and
recreation room.

Copyright © 2019 Nortek Security & Control LLC 15
Installation Steps
When installing the GC3 Security & Automation System, use the steps below as a general guideline. Before you begin,
make sure that you have created the Installation Plan. See “Create the Installation Plan.”
1. Unpack the System: Unpack the system and ensure you have all of the required tools and components.
2. Install the Cellular Radio Module: Ensure the Cellular Radio Module is properly installed. Verify cell coverage
with the proposed panel location in the home. See “Install the GC3 Cellular Radio Module.”
3. Mount the GC3 Panel’s Backplate: If you will be mounting the GC3 Panel on the wall, identify the best location
for the GC3 Panel near an unswitched power outlet. Then use the GC3 Panel’s backplate to mark the wiring cutout
locations and mount the backplate to the wall. See “Mount the GC3 Panel’s Backplate.”
NOTE: If mounting the GC3 Panel on a wall is not an option, the 2GIG Desktop Kit can be purchased for use with
the GC3 Security & Automation System. This is an accessory that lets one mount the GC3 Panel on a stand that
can be placed on a fl at surface, such as desk or counter. Use of this option may aff ect compliance with state or
regional codes.
4. Connect an External Alarm Sounder: If the property will be protected by an external alarm sounder, install the
alarm sounder following the instructions provided with the sounder. Once installed, route the sounder’s wiring to
the appropriate screw terminals on the GC3 Panel’s terminal block. See “Connect an External Alarm Sounder.”
5. Connect the Hardwire Loops: If the property will be protected by any wired sensors, route the hardwire loop
wiring to the appropriate screw terminals on the GC3 Panel’s terminal block. See “Connect the Hardwire Loops.”
6. Connect the Power Wires: There are two methods of connecting power to the GC3 Panel. Connect the power
cord using the barrel connector or connect a 2-conductor power wire (not supplied) to the appropriate screw
terminals on the GC3 Panel’s terminal block. See “Connect the Power Wires.”
7. Connect the Backup Battery: Before connecting the GC3 Panel to the AC power source, ensure the backup
battery is connected. See “Connect the Backup Battery.”
8. Install the Wall Bracket and AC Power Supply: After mounting the GC3 Panel on the wall, install the wall
bracket and then plug in the AC Power Supply. See “Install the Retaining Wall Bracket and Connect the AC Power
Supply.”
9. Install the Sensors and Peripheral Devices: Follow the Installation Instructions included with each sensor and
peripheral that you plan to install.
10. Program the Sensors & Peripherals: Program the system’s wireless and wired zones, as well as any keyfobs or
keypads. See “Programming Sensors & Peripherals.”
11. Complete the Panel Programming Steps: Program settings for the GC3 Panel and the rest of the system. See
“Panel Programming.”

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Installing the System
Install the GC3 Cellular Radio Module
The 2GIG GC3 Cellular Radio Module is a snap-in unit providing the GC3 Security & Automation System with
communication to the Central Station for alarm signaling and delivering (Over-the-Air) OTA fi rmware updates to the GC3
Panel. It also provides connectivity to the Remote Service Provider and 2-way voice communication. The module also
includes a built-in antenna to provide a consistently strong communication signal.
The illustration below shows you the top view and bottom view of the GC3 Cellular Radio Module.
GC3 Cellular Radio Module—Top & Bottom View
Install/Replace the Cellular Radio Module
System Completely Powered OFF
To install/replace the Cellular Radio Module into a system that is completely powered OFF:
1. Remove the hinged door from the GC3 Control Panel.
Cellular Radio Module—Hinged Door
NOTE: If you are not able to remove the door, remove the door-lock screw for the Cellular Radio Module bay. See
“(Optional) Lock/Unlock the Cellular Radio Module Door.”
2. If you are replacing a module, pull the tab to remove the Cellular Radio Module. Otherwise, skip this step and
continue with step 3.
3. Insert the GC3 Cellular Radio Module until it clicks into place.
4. Replace the hinged door.
5. (Optional) Install the lock on the Cellular Radio Module bay door. See “(Optional) Lock/Unlock the Cellular Radio
Module Door.”
6. Power up the system and wait for the Control Panel to recognize the Cell Radio Module. (This may take up to 5
minutes to complete.).
7. After installing the Cellular Radio Module, go to the Installer Toolbox > System Confi guration > Radio Test.
Then tap Start Radio Test. When the test reads “Success,” tap Done.

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System Powered ON
To replace the Cellular Radio Module into a system that is powered ON:
1. From the Home screen, tap System Settings.
2. From the System Settings menu, tap Cell Radio Swap.
3. Tap Begin.
4. If the Cellular Radio Module bay is locked, remove the faceplate and then move the door-lock screw to the
UNLOCK position. See “(Optional) Lock/Unlock the Cellular Radio Module Door.”
5. Remove the hinged door from the GC3 Control Panel.
Cellular Radio Module—Hinged Door
6. Pull the tab to remove the Cellular Radio Module.
7. Insert the GC3 Cellular Radio Module until it clicks into place.
8. (Optional) Install the lock on the Cellular Radio Module bay door.
9. Replace the hinged door.
10. Tap Done.

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(Optional) Install the External Radio Module Antenna
To install the optional External Radio Module Antenna, follow these steps:
1. Disconnect the AC power supply from the power source.
2. Remove the Control Panel from the backplate and secure the panel with the Third Hand Hanging Strap
3. Disconnect the battery from the Control Panel.
4. If the Cellular Radio Module is already installed, remove the hinged door from the GC3 Control Panel and pull the
tab to remove the Cellular Radio Module. Otherwise, skip this step and continue with step 5.
5. Remove the three (3) screws that secure the Cellular Radio Module cover and remove the cover.
Cellular Radio Module—Remove Cover
6. Disconnect the antenna from the Cell Radio Module PCB and remove the antenna.
7. Connect the external antenna to the Cell Radio Module PCB.
Cellular Radio Module—Route Antenna Cable
8. Route the external antenna cable out through the slot on the bottom of the module.
9. Replace the Cellular Radio Module cover and secure with the three screws.
10. Secure the antenna cable within the channel on the bottom of the module.
11. Route the external antenna into the Control Panel and insert the Cellular Radio Module into the Control Panel until
it clicks into place.
12. Route the antenna cable through the wiring cutout on the GC3 Control Panel’s backplate.
13. Connect the battery to the Control Panel.
14. Mount the Control Panel on the backplate.
15. Connect the AC power supply to the power source.

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(Optional) Install the External Attic Mount Cellular Radio Module Antenna
If you will be installing the optional External Attic Mount Cellular Radio Module Antenna, follow these steps:
1. Mount the antenna plate as high as possible on a wall or in the attic.
2. Drop the antenna’s 10-foot cable down to the GC3 Panel.
External Attic Mount Cellular Radio Module Antenna
3. Route the antenna cable through the wiring cutout on the GC3 Panel’s backplate.
4. Route the antenna cable and attach it to the connector on the Cellular Radio Module.
(Optional) Lock/Unlock the Cellular Radio Module Door
The Cellular Radio Module fi ts into the bay on the side of the GC3 Panel and features a built-in door lock under the
faceplate. The Control Panel ships with the door-lock screw in the UNLOCK position. To limit the possibility of someone
removing the door, installers have the option of moving the screw to the LOCK position.
GC3 Cellular Radio Module Door Lock

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To lock and unlock the Cellular Radio Module door:
1. Use your fi ngertips or carefully insert a screwdriver at the edge of the faceplate. Then gently pry the faceplate from
the chassis.
GC3 Panel—Removeable Faceplate
2. Remove the door-lock screw from the UNLOCK position on the right.
GC3 Panel—UNLOCK position
3. Install the screw into the LOCK position on the left. This locks the hinged door on the GC3 Control Panel.
GC3 Panel—LOCK position
4. Snap the faceplate back on the GC3 Control Panel. Mount the GC3 Panel’s Backplate