Nortel Meridian M2000 Series User manual

555-4001-110
Meridian SL-100
Meridian SL-100
M2000 Digital Telephone Reference Manual
MSL07 Standard 09.03 July, 2002

Test this out
Meridian SL-100
Meridian SL-100
M2000 Digital Telephone Reference Manual
Publication number: 555-4001-110
Product release: MSL07
Document release: Standard 09.03
Date: July, 2002
Copyright © 1987-2002 Nortel Networks,
All Rights Reserved
United States of America
NORTEL NETWORKS CONFIDENTIAL: The information contained in this document is the property of Nortel Net-
works. Except as specifically authorized in writing by Nortel Networks, the holder of this document shall keep the information con-
tained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties and use
same for evaluation, operation, and maintenance purposes only. Changes or modifications to the Meridian SL-100 without the
express consent of Nortel Networks may void its warranty and void the user’s authority to operate the equipment.
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as
progress in engineering and manufacturing may warrant.
*Nortel Networks, the Nortel Networks logo, the Globemark, Unified Networks, DMS, MAP, Meridian, MSL, Nortel, Northern
Telecom, NT, SL-100, and SuperNode are trademarks of Nortel Networks.

Meridian SL-100 M2000 Digital Telephone Reference Manual
iii
Publication history
July, 2002 Version 09.03 MSL07. This document was migrated into the new color
structured templates.
October, 1997 Version 09.02 MSL07. This version makes minor updates to technical
information.
June,1997 Version 09.01 MSL07. This version adds the Trunk Member Display
(TRKDISP) feature description.
November, 1996
Version 08.02 MSL06. This version removes ordering information for
the M2000 series telephone sets.
September, 1996
Version 08.01 MSL06. Thsiversion changes references of M2216ACD
sets to M2216, and adds station feature Multiple Message Waiting
Indication
September 1995
Version 07.01 MSL04. This version deleletes references to feature
packages.

Meridian SL-100 M2000 Digital Telephone Reference Manual
v
Contents
Publication history iii
About this document ix
Introduction 1-1
General description 2-1
Voice 2-1
Data 2-2
Physical characteristics 2-3
M2009 2-4
M2018 2-5
M2112 2-6
M2317 2-7
Powering Requirements 2-9
Voice 2-9
Data 2-9
Alerting tone characteristics 2-9
Volume control 2-10
Peripheral equipment 2-10
Digital line module 2-10
Intelligent peripheral equipment 2-11
Performance Specifications 3-1
Purpose 3-1
Environmental and safety requirements 3-1
Temperature and humidity 3-1
Electromagnetic Interference 3-1
Loop engineering 3-2
Data characteristics 3-2
Feature description 4-1
Purpose 4-1
Station features 4-1
Fixed keys 4-2
Handsfree operation (M2112 and M2317) 4-2
Microphone muting (M2112 and M2317) 4-3
Soft keys (M2317 only) 4-3

vi Contents
555-4001-110 Standard 09.03 July 2002
Call states (M2317 only) 4-6
Data call 4-8
Multiple Station Message Waiting Indication 4-10
Compatible terminals 4-11
MSMWI feature applications 4-11
Trunk Member Display 4-12
Installation procedures 5-1
Purpose 5-1
Unpacking or packing a digital telephone 5-1
M2000 digital telephone installation 5-1
Data terminal installation 5-4
Testing and maintenance 6-1
Purpose 6-1
M2000 Digital Telephone testing 6-1
Key/LCD indicator tests 6-1
Volume adjustment tests 6-5
MADO self test 6-6
Table XLANAME 6-8
Trouble locating procedures 6-9
Automatic set relocation 6-12
ASR procedures 6-13
ASR audit 6-16
Keyboard dialing 7-1
Purpose 7-1
Operation 7-1
MADO KBD 7-1
KBD features 7-2
Keyboard dialing menus 7-2
Main menu 7-2
Modify menu 7-3
User input characteristics 7-4
Prompt message characteristics 7-4
Call disconnection 7-4
Keyboard feature operation 7-5
Keyboard dialing exceptions 7-16
Extended Hayes keyboard dialing 7-16
User input characteristics 7-16
Prompt message characteristics 7-19
Hayes keyboard dialing commands 7-20
Hayes keyboard dialing feature operation 7-23
Ordering information 8-1
Purpose 8-1
Replacement parts 8-1
List of terms A-1

Contents vii
Meridian SL-100 M2000 Digital Telephone Reference Manual

Meridian SL-100 M2000 Digital Telephone Reference Manual
ix
About this document
Purpose This publication provides information on the Meridian M2000 Digital
Telephones.Thispublicationcontains informationspecifictotheM2000
Digital Telephones and does not cover in detail the interface with the
Meridian SL-100 system.
How to check the version and issue of this document
The version and issue of the document are indicated by numbers, for
example, 01.01.
The first two digits indicate the version. The version number increases
each time the document is updated to support a new software release.
For example, the first release of a document is 01.01. In the next
software release cycle, the first release ofthe same document is 02.01.
The second two digits indicate the issue. The issue number increases
each time the document is revised but rereleased in the same
software release cycle. For example, the second release of a
document in the same software release cycle is 01.02.
To determine which version of this document applies to the software in
yourofficeandhowdocumentationforyourproductisorganized,check
the release information in theDefense Switched Network Master Index
of Publications , 555-4021-001, or the Commercial Systems Master
Index of Publications, 555-4031-001.
How to identify the software in your office
The Load Content Record (LCR) lists the current software release and
the Nortelfeatures in thatrelease.Similarinformation canbeviewedon
a MAP terminal by entering the following command:
>PATCHER;INFORM LIST;LEAVE
and pressing the Enter key.

x About this document
555-4001-110 Standard 09.03 July, 2002
References in this document
The following documents are referred to in this document:
•Commercial Systems Customer Data Schema
•Commercial Systems Feature Description Manual
•Commercial Systems Translations Guide
•Defense Switched Network (DSN) Customer Data Schema
•Defense Switched Network Feature Description Manual
•Defense Switched Network Translations Guide
•Digital Line Module (DLM) Reference Manual
•DMS–100 Family Commands Reference Manual
•Intelligent Peripheral Equipment (IPE) Reference Manual
•Lines Maintenance Guide
What precautionary messages mean
The types of precautionary messages used in Nortel Networks
documents include attention boxes and danger, warning, and caution
messages.
An attention box identifies information that is necessary for the proper
performance of a procedure or task or the correct interpretation of
information or data. Danger, warning, and caution messages indicate
possible risks.
Examples of the precautionary messages follow.
ATTENTION - Information needed to perform a task
ATTENTION
If the unused DS-3 ports are not deprovisioned before a DS-1/VT
Mapper is installed, the DS-1 traffic will not be carried through the
DS-1/VT Mapper, even though the DS-1/VT Mapper is properly
provisioned.

About this document xi
Meridian SL-100 M2000 Digital Telephone Reference Manual
DANGER - Possibility of personal injury
WARNING - Possibility of equipment damage
CAUTION - Possibility of service interruption or degradation
How commands, parameters, and responses are represented
Commands, parameters, and responses in this document conform to
the following conventions.
Input prompt (>)
An input prompt (>) indicates that the information that follows is a
command:
>BSY
DANGER
Risk of electrocution
Do not open the front panel of the inverter unless fuses F1,
F2, and F3 have been removed. The inverter contains
high-voltage lines. Until the fuses are removed, the
high-voltage lines are active, and you risk being
electrocuted.
WARNING
Damage to the backplane connector pins
Align the card before seating it, to avoid bending the
backplane connector pins. Use light thumb pressure to
align the card with the connectors. Next, use the levers on
the card to seat the card into the connectors.
CAUTION
Possible loss of service
Before continuing, confirm that you are removing the card
from the inactive unit of the peripheral module.
Subscriber service will be lost if you remove a card from
the active unit.

xii About this document
555-4001-110 Standard 09.03 July, 2002
Commands and fixed parameters
Commands and fixed parameters that are entered at a MAP terminal
are shown in uppercase letters:
>BSY CTRL
Variables Variables are shown in lowercase letters:
>BSY CTRL ctrl_no
The letters or numbers that the variable represents must be entered.
Each variable is explained in a list that follows the command string.
Responses Responsescorrespond to theMAP displayand are shown ina different
type:
FP 3 Busy CTRL 0: Command request has been submitted.
FP 3 Busy CTRL 0: Command passed.
The following excerpt from a procedure shows the command syntax in
this document:
Manually busy the CNTRL on the inactive plane by typing
>BSY CTRL ctrl_no
where
cntrl_no is the number of the CNTRL () or 1)
Example of a MAP response:
FP 3 Busy CTRL 0: Command request has been submitted.
FP 3 Busy CTRL 0: Command passed.

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Meridian SL-100 M2000 Digital Telephone Reference Manual
Introduction
IntegratedVoiceandData(IVD)isaservicethatprovidessimultaneous
voice and data communications speeds up to 19.2 kbyte/s over a
single, twisted–pair subscriber loop. This feature supports M2000
Digital Telephones. The M2000 series offers three M2000 Digital
Telephones:
• M2009, with 9 programmable feature keys
• M2018, with 18 programmable feature keys
• M2112, with11 programmable feature keys anda twelfth key forthe
handsfree mute function, which provides integrated handsfree
service
Note: The M2009, M2018, and M2112 sets are manufacture
discontinued.
• M2317, with 11 programmable feature keys, a twelfth key for the
handsfree mute function, which provides integrated handsfree
service, and five additional programmable softkeys
Equipped with the Meridian Asynchronous Data Option (MADO), all
M2000 Digital Telephones transmit or receive simultaneous voice and
data. This means that a user can talk on a directory number loop while
using an attached data terminal.
The MADO uses an RS-232-C interface for data terminal equipment
and supports data speeds from 110 byte/s to 19.2 kbyte/s. The MADO
has autobaud capability and is compatible with existing Meridian
SL-100 DATAPATH products.MADO supports Meridian SL-100MADO
Keyboard Dialing or keyboard dialing compatible with the Hayes
Smartmodem command protocol.

2 Introduction
555-4001-110 Standard 09.03 July, 2002
Note: Some of the products in this document have been
manufacture discontinued. This document is to reference the use of
the phones with updated or new software availability on the Meridian
SL-100.

1
Meridian SL-100 M2000 Digital Telephone Reference Manual
General description
M2000 Digital Telephones provide a cost-effective integrated voice and
data communications capability. These telephones communicate with
the Meridian SL-100 system using digital transmission over standard
telephone (twisted–pair) wiring. The telephones interface with the
Meridian SL-100 system through the Enhanced Digital Port Card
(EDPC), which has 16 ports that support 16 M2000 telephones. No
additional hardware is required in the loop circuit to provide data
communications, which provides a significant cost-savings potential.
M2000 Digital Telephones connect to the Meridian SL-100 system
through a two–wire loop carrying two independent 64-kbyte/s Pulse
Code Modulation (PCM) channels with two associated 8-kbyte/s
signalingchannels.OneofthetwoPCMchannelsisdedicatedtovoice,
the other is dedicated to data.
Line cords and handset cords on all M2000 Digital Telephones have
snap-in TELADAPT connectors for easy and quick connection.
Voice Table 1 describes the four versions of the M2000 Digital Telephones.
Table 1 Meridian digital telephones (Sheet 1 of 2)
Version Programmable keys Fixed keys
M2009 9 Hold
Release
Volume control
M2018 18 Hold
Release
Volume control

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VersionswithouttheHandsfreefeaturehaveapiezo-disctransducerfor
alerting tones and on-hook dialing. The M2112 is equipped with an
integrated loudspeaker for both handsfree voice communication and
alerting tones. Each programmable key has an associated Liquid
Crystal Display (LCD) indicator, and all programmable keys can be
assigned in any combination of loops and features.
Data When equipped withthe MeridianAsynchronousData Option(MADO),
the M2000 Digital Telephones provide data capabilities. MADO
provides an RS-232-C interface to ASCII terminals and personal
computers at data speeds from 110 byte/s to 19.2 kbyte/s. The
firmware in theMADO serves as an interface between the user and the
Meridian SL-100 system for establishing data calls. The firmware
performs the following functions:
• scans for user keyboard input
• decodes and converts user inputs to appropriate key–press codes
to send to the Line Group Controller (LGC)
• interprets call sequencing commands from the LGC
• generates appropriate prompt messages, based on call setup
progress
SL-100 MADO Keyboard Dialing (KBD) provides user interaction with
the MADO. Using KBD, provides the following information:
• command menus
• status and error information
M2112 11 Hold
Release
Volume control
Handsfree/mute
M2317 12 Hold
Release
Volume control
Handsfree/mute
Programmable
soft–keys
Table 1 Meridian digital telephones (Sheet 2 of 2)
Version Programmable keys Fixed keys

General description 3
Meridian SL-100 M2000 Digital Telephone Reference Manual
KBD displays a menu of features on the data terminal. A user enters a
number to be dialed or selects a feature from the menu. KBD prompts
the user for any additional information and displays call progress
messages or error condition messages, all in English phrases. Once
the system establishes the data call, KBD becomes inactive. When the
system disconnects the call, KBD resumes operation.
A subset of the keyboard dialing as defined by the Hayes
SMARTMODEM also provides user interaction with the MADO. This
capability allows the MADO to be used with personal computer
software packages based on a Hayes-type keyboard dialing command
protocol.
However, because Hayes Keyboard Dialing does not support call
features like Speed Call and Ring Again, MADO supports both types of
keyboard dialing. This support allows Hayes Keyboard Dialing to be
used when use of the Hayes-type keyboard dialing command protocol
is necessary. It also allows Meridian SL-100 KBD to be usedin all other
instances.
The escape code character, the escape code guard time, the wait time
for carrier, and the auto-answer status set for Hayes Keyboard Dialing
affect Meridian SL-100 KBD. The wait time for carrier (set in S-register
12) determines the timeout length forresponse from activatedfeatures
from Meridian SL-100 KBD. (Refer to the chapter, “Keyboard dialing”.)
The escape code character defaults to “+”, and the escape code guard
time defaults to one second for both keyboard dialing types. These
values can be modified for both dialing types in S-registers 2 and 12.
Auto-answer can be set up from either keyboard dialing type.
Physical characteristics
The following figure shows the configuration and dimensions common
to all versions of the fully modular M2000 Digital Telephones (M2112
shown).

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555-4001-110 Standard 09.03 July, 2002
Figure 1 Typical M2000 telephone configuration and dimensions
M2009 M2009 Features:
• There are nine assignable key and LCD indicator pairs
• LCD indicators support four key and LCD states, as shown in Table
2.
• A piezo-disc transducer supports alerting tones and on–hook
dialing.
• The M2009 is loop-powered, but when equipped with the MADO,
the phone set requires an auxiliary power supply and converter.
Handset
Release key
Dial pad
Microphone
Volume control
LCD indicator
Hold key
Loudspeaker
Programmable
function keys
8 in
(208 mm) 9 in
(226.5 mm)

General description 5
Meridian SL-100 M2000 Digital Telephone Reference Manual
The following table shows the M2009 function and LCD indicator states:
The following figure shows the configuration and dimensions of the M2009
Digital Telephone:
Figure 2 M2009 Digital telephone
M2018 The M2018 Digital telephone (figure 3)has the following characteristics:
• There are 18 assignable key and LCD indicator pairs.
• LCD indicators support four key and LCD states, as shown in Table 3.
• A piezo-disc transducer supports alerting tones and on-hook dialing.
• The M2018 is loop–powered, but when equipped with the MADO, the
phone set requires an auxiliary power supply and converter.
Table 2 M2009 LCD Indicator States
Function LCD state
Idle Off
Ringing Flash (60Hz)
Hold Wink (120 Hz)
Active On