Nortel 2350 User manual

Part No. NN47250-101 (320665-G)
October 2007
4655 Great America Parkway
Santa Clara, CA 95054
*320665-G*
Nortel WLAN
Management Software
2300 Series User Guide

2
NN47250-101 (320665-G Version 02.01)
Copyright © 2007 Nortel Networks. All rights reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks.
Trademarks and Service Marks
*Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
All other products or services may be trademarks, registered trademarks, service marks, or registered service marks of
their respective owners.
The asterisk after a name denotes a trademarked item.
Restricted rights legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software,
the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in the
Commercial Computer Software-Restricted Rights clause at FAR 52.227-19.
Statement of conditions
In the interest of improving internal design, operational function, and/or reliability, Nortel Networks reserves the right to
make changes to the products described in this document without notice.
Nortel Networks does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Portions of the code in this software product may be Copyright © 1988, Regents of the University of California. All
rights reserved. Redistribution and use in source and binary forms of such portions are permitted, provided that the above
copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials,
and other materials related to such distribution and use acknowledge that such portions of the software were developed
by the University of California, Berkeley. The name of the University may not be used to endorse or promote products
derived from such portions of the software without specific prior written permission.
SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

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Nortel WLAN Management Software 2300 Series User Guide
In addition, the program and information contained herein are licensed only pursuant to a license agreement that contains
restrictions on use and disclosure (that may incorporate by reference certain limitations and notices imposed by third
parties).
Legal Information
This section includes the following legal information:
•“Trademarks and Service Marks” on page 2
•“Limited Product Warranty” on page 3
Limited Product Warranty
The following sections describe the Nortel standard Product Warranty for End Users.
Products
WLAN—Security Switch 2300 Series
WLAN—Access Points (2330/2330A/2330B and series 2332)
Limited Warranty
Nortel standard warranty for hardware is one (1) year. Nortel warrants software materials to be defect free for
90 Days from time of purchase. Nortel requires purchasing the software subscription if a customer would like
to receive new WLAN—Security Switch (2300), Nortel WLAN — Management System software. This
limited warranty extends only to you the original purchaser of the Product.
Exclusive Remedy
Your sole remedy under the limited warranty described above is, at Nortel’s sole option and expense, the
repair or replacement of the non-conforming Product or refund of the purchase price of the non-conforming
Products. Nortel’s obligation under this limited warranty is subject to compliance with Nortel’s then-current
Return Material Authorization (“RMA”) procedures. All replaced Products will become the property of
Nortel. Exchange Products not returned to Nortel will be invoiced at full Product list prices. Replacement
Products may be new, reconditioned or contain refurbished materials. In connection with any warranty
services hereunder, Nortel may in its sole discretion modify the Product at no cost to you to improve its reli-
ability or performance.
Warranty Claim Procedures
Should a Product fail to conform to the limited warranty during the applicable warranty period as described
above, Nortel must be notified during the applicable warranty period in order to have any obligation under the
limited warranty.
The End Customer or their designated reseller must obtain a Return Material Authorization number (RMA
number) from Nortel for the non-conforming Product and the non-conforming Product must be returned to
Nortel according to the then-current RMA procedures. The End Customer or their designated reseller is
responsible to ensure that the shipments are insured, with the transportation charges prepaid and that the RMA
number is clearly marked on the outside of the package. Nortel will not accept collect shipments or those
returned without an RMA number clearly visible on the outside of the package.

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NN47250-101 (320665-G Version 02.01)
Exclusions and Restrictions
Nortel shall not be responsible for any software, firmware, information or memory data contained in, stored on
or integrated with any Product returned to Nortel pursuant to any warranty or repair.
Upon return of repaired or replaced Products by Nortel, the warranty with respect to such Products will
continue for the remaining unexpired warranty or sixty (60) days, whichever is longer. Nortel may provide
out-of-warranty repair for the Products at its then-prevailing repair rates.
The limited warranty for the Product does not apply if, in the judgment of Nortel, the Product fails due to
damage from shipment, handling, storage, accident, abuse or misuse, or it has been used or maintained in a
manner not conforming to Product manual instructions, has been modified in any way, or has had any Serial
Number removed or defaced. Repair by anyone other than Nortel or an approved agent will void this warranty.
EXCEPT FOR ANY EXPRESS LIMITED WARRANTIES FROM Nortel Networks SET FORTH ABOVE,
THE PRODUCT IS PROVIDED “AS IS”, AND Nortel Networks AND ITS SUPPLIERS MAKE NO
WARRANTY, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO PRODUCT
OR ANY PART THEREOF, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR
THOSE ARISING FROM COURSE OF PERFORMANCE, DEALING, USAGE OR TRADE. Nortel
Networks’S SUPPLIERS MAKE NO DIRECT WARRANTY OF ANY KIND TO END CUSTOMER FOR
THE LICENSED MATERIALS. NEITHER Nortel Networks NOR ANY OF ITS SUPPLIERS WARRANT
THAT THE LICENSED MATERIALS OR ANY PART THEREOF WILL MEET END CUSTOMER'S
REQUIREMENTS OR BE UNINTERRUPTED, OR ERROR-FREE, OR THAT ANY ERRORS IN THE
PRODUCT WILL BE CORRECTED. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLU-
SION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO END
CUSTOMER. THIS LIMITED WARRANTY GIVES END CUSTOMER SPECIFIC LEGAL RIGHTS. END
CUSTOMER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE/JURISDICTION TO
STATE/JURISDICTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Nortel
Networks OR ITS SUPPLIERS BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES, LOSS OF PROFITS, OR FOR ANY SPECIAL, CONSEQUENTIAL, INCI-
DENTAL, PUNITIVE OR INDIRECT DAMAGES (OR DIRECT DAMAGES IN THE CASE OF Nortel
Networks’S SUPPLIERS) ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT
(INCLUDING WITHOUT LIMITATION NEGLIGENCE), STRICT LIABILITY OR OTHERWISE
ARISING OUT OF OR RELATED TO THE PRODUCT OR ANY USE OR INABILITY TO USE THE
PRODUCT. Nortel Networks’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE
PRODUCT, OR USE OR INABILITY TO USE THE PRODUCT, WHETHER IN CONTRACT, TORT
(INCLUDING WITHOUT LIMITATION NEGLIGENCE), STRICT LIABILITY OR OTHERWISE,
SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THE LIMITATIONS SET FORTH IN
THIS SECTION SHALL APPLY EVEN IF Nortel Networks AND/OR ITS SUPPLIERS ARE ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL
PURPOSE OF ANY LIMITED REMEDY. Nortel Networks NEITHER ASSUMES NOR AUTHORIZES
ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

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Nortel WLAN Management Software 2300 Series User Guide
Disclaimer
This network plan was generated by the WMS planning tool using a predictive RF model. This information is an
estimate of the amount, configuration, and placement of WLAN 2300 equipment and is intended to facilitate project cost
projections.
A Wireless LAN site survey service captures actual RF data to accurately model RF environments and is the best method
to determine correct location of APs, and therefore installation locations of cabling. A WMS network plan is an approx-
imation only and does not substitute for a Wireless LAN site survey.

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NN47250-101 (320665-G Version 02.01)

Contents 7
Nortel WLAN Management Software 2300 Series User Guide
Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Introducing the Nortel WLAN 2300 Series System. . . . . . . . . . . . . . . . 15
Nortel WLAN 2300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Safety and Advisory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hardware Requirements for WLAN Management Software Client . . . . . . . . . . . .19
Hardware Requirements for WMS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
User Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Serial Number and License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
HP OpenView Network Node Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Resource Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
WMS Services Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Installing WLAN Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Unpacking Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Start WMS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Connect WMS Clients to WMS Services . . . . . . . . . . . . . . . . . . . . . . . . .26
Configure WMS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
WLAN Management Software Access Control . . . . . . . . . . . . . . . . . . . . . . . . 29
WLAN Management Software Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Displaying the Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using the Toolbar and Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Easy Configuration Using Wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

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NN47250-101 (320665-G Version 02.01)
Planning and Managing Your Wireless Network with WMS. . . . . . . . . 35
Which Services to Provide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Network Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
RF Coverage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Auto-RF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Auto-RF with Modelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
RF Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Which Planning Method Should I Use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Wireless Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
AAA Security Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
System and Administration Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Configure Basic WSS Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configure WSS Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . .46
Configure Boot Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Equipment Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Management and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
RF Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Client Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Fault Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Rogue Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
RF Plan Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Configuring Wireless Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
What Are Services? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Configure Employee Access Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Task Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Step Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Example: Configure Employee Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Contents 9
Nortel WLAN Management Software 2300 Series User Guide
Create a Radio Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Configure RADIUS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Create a Service Profile for 802.1X Access . . . . . . . . . . . . . . . . . . . . . . .62
View the Service Profile’s Access Rules . . . . . . . . . . . . . . . . . . . . . . . . .65
Set Up VLANs on WSSs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Configure Guest Access Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Task Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Step Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Create a User Group and Guest Users . . . . . . . . . . . . . . . . . . . . . . . . . .73
Create a Service Profile for Guest Access with Web Login . . . . . . . . . . . 76
View the Service Profile’s Access Rules . . . . . . . . . . . . . . . . . . . . . . . . .84
Optional: Configure Mobility Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Configure Voice over Wireless IP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Task Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Step Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Create a Radio Profile for Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Create a Service Profile for Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Create a Service Profile for WMM VoWIP Devices . . . . . . . . . . . . . . . . .89
Create a Service Profile for SVP VoWIP Devices . . . . . . . . . . . . . . . . . . .93
Create a Service Profile for Avaya VoWIP Devices . . . . . . . . . . . . . . . . . 95
Create a Service Profile for Vocera VoWIP Devices . . . . . . . . . . . . . . . . .98
Set Up a VLAN for VoWIP on WSSs . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Using Auto-RF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
What Is Auto-RF? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Place the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Configure Initial WSS Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Upload the WSS Configuration into a WMS Network Plan . . . . . . . . . . . . . . . . .102
Create a Service Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Create a Radio Profile and Map the Service Profile to It . . . . . . . . . . . . . . . . . . .104
Create Your APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Apply a Radio Profile to Each Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

10 Contents
NN47250-101 (320665-G Version 02.01)
Using Auto-RF with Modelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
What Is Auto-RF with Modelling? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Add Site Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Insert RF Obstacles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Create Your RF Coverage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Create a Wiring Closet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Create Your RF Coverage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Add APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Associate APs to the Coverage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Using RF Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
What Is RF Planning? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Prepare the Floor Drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Define Site Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Import a Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Set the Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Clean Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Model RF Obstacles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Import a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Plan RF Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Add Wiring Closets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Create Coverage Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Compute and Place APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Assign Channel Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Calculate Optimal Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Display Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Generate a Work Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Install the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Managing and Monitoring Your Network. . . . . . . . . . . . . . . . . . . . . . . 161
What Is Network Management? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
What Is Network Monitoring? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Deploy Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Perform Basic Administrative Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Contents 11
Nortel WLAN Management Software 2300 Series User Guide
Configuring WSS Management Services . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Distribute System Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Using the Image Repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Distributing System Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Saving Versions of Network Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Import and Export Switch Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Monitoring Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Monitor an Individual User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Find the User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Locate the User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Display User Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
View User Performance Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Monitor a Group of Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Managing Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
What Is Fault Management? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Set Up the Fault Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Classify and Organize Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Search Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Manage Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Alarm Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Alarm Summary Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Top 5 Sources of Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Intrusion Detection System (IDS) Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Denial of Service (DoS) Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Store Faults and Retrieve Fault History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Generate Alarm Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Alarm Summary Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
Alarm History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Security and Client OUI Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Use the Fault Management System to Locate a Rogue . . . . . . . . . . . . . . . . . . .192
Configuring Countermeasures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Optimizing a Network Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

12 Contents
NN47250-101 (320665-G Version 02.01)
Using RF Measurements from APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Using RF Measurements from an Ekahau Site Survey . . . . . . . . . . . . . . . . . . . .202
Generating an Ekahau Site Survey Work Order . . . . . . . . . . . . . . . . . . . . . .203
Importing RF Measurements from the Ekahau Site Survey . . . . . . . . . . . . .206
Optimizing the RF Coverage Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Locating and Fixing Coverage Holes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Displaying the RF Coverage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Locking Down APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Fixing a Coverage Hole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Computing and Placing New APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Replanning Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
What’s Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

How to get help 13
Nortel WLAN Management Software 2300 Series User Guide
How to get help
This section explains how to get help for Nortel products and services.
Getting help from the Nortel web site
The best way to get technical support for Nortel products is from the Nortel Technical
Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to address
issues with Nortel products. More specifically, the site enables you to:
• download software, documentation, and product bulletins
• search the Technical Support Web site and the Nortel Knowledge Base for answers to
technical issues
• sign up for automatic notification of new software and documentation for Nortel
equipment
• open and manage technical support cases
Getting help over the phone from a Nortel solutions center
If you don’t find the information you require on the Nortel Technical Support Web site, and
have a Nortel support contract, you can also get help over the phone from a Nortel Solutions
Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for your
region:
http://www.nortel.com/callus

14 How to get help
NN47250-101 (320665-G Version 02.01)
Getting help from a specialist by using an express routing code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code
(ERC) to quickly route your call to a specialist in your Nortel product or service. To locate
the ERC for your product or service, go to:
http://www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.

15
Nortel WLAN Management Software 2300 Series User Guide
Introducing the Nortel WLAN 2300
Series System
This guide provides information about planning, configuring, deploying, and managing a Nortel WLAN 2300 System
wireless LAN (WLAN) using the WMS tool suite.
Read this guide if you are a network administrator or a person responsible for managing a WLAN.
Nortel WLAN 2300 System
The Nortel WLAN 2300 System is an enterprise-class WLAN solution that seamlessly integrates with an existing wired
enterprise network. The Nortel system provides secure connectivity to both wireless and wired users in large environ-
ments such as office buildings, hospitals, and university campuses and in small environments such as branch offices.
The Nortel WLAN 2300 System fulfills the three fundamental requirements of an enterprise WLAN as follows:
1It eliminates the distinction between wired and wireless networks.
2It allows users to work safely from anywhere (secure mobility).
3It provides a comprehensive suite of intuitive tools for planning and managing the network before and
after deployment, greatly easing the operational burden on IT resources.
The Nortel WLAN 2300 System consists of the following components:
•WLAN Management Software tool suite—A full-featured graphical user interface (GUI) application used to
plan, configure, deploy, and manage a WLAN and its users
•One or more WLAN—Security Switches (WSSs) —Distributed, intelligent machines for managing user
connectivity, connecting and powering Access Points (APs), and connecting the WLAN to the wired network
backbone
•Multiple Access Points (APs) —Wireless access points (APs) that transmit and receive radio frequency (RF)
signals to and from wireless users and connect them to a WSS
•WLAN 2300 System Software (WSS Software)—The operating system that runs all WSSs and APs in a WLAN.
WSS Software is accessible through a command-line interface (CLI), the Web View interface, or the WLAN
Management Software GUI
Nortel WLAN 2300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

16 Introducing the Nortel WLAN 2300 Series System
NN47250-101 (320665-G Version 02.01)
Documentation
Consult the following documents to plan, install, configure, and manage a Nortel WLAN 2300 System.
Planning, Configuration, and Deployment
•Nortel WLAN Management Software 2300 Series User Guide (this document). Instructions for planning,
configuring, deploying, and managing the entire WLAN with the WLAN Management Software tool suite. Read
this guide to learn how to plan wireless services, how to configure and deploy Nortel equipment to provide those
services, and how to optimize and manage your WLAN.
•Nortel WLAN Management Software 2300 Series Reference Guide. Detailed instructions and information for all
WLAN Management Software planning, configuration, and management features.
Installation
•Nortel WLAN—Security Switch 2300 Series Installation and Basic Configuration Guide. Instructions and
specifications for installing a WSS
•Nortel WLAN—Security Switch 2300 Series Quick Start Guide. Instructions for performing basic setup of secure
(802.1X) and guest (Web-based AAA) access, and for configuring a Mobility Domain for roaming
•Nortel WLAN—Access Point 2330/2330A/2330B Installation Guide. Instructions and specifications for installing an
AP and connecting it to a WSS
•Nortel WLAN—Series 2332 Access Point Installation Guide. Instructions and specifications for installing a Series
2332 AP and connecting it to a WSS
Configuration and Management
•Nortel WLAN Management Software 2300 Series Reference Guide. Instructions for planning, configuring,
deploying, and managing the entire WLAN with the WLAN Management Software tool suite
•Nortel WLAN 2300 System Software Configuration Guide. Instructions for configuring and managing the system
through the WSS Software CLI
•Nortel WLAN 2300 System Software Command Line Reference. Functional and alphabetic reference to all WSS
Software commands supported on WSSs and APs

Introducing the Nortel WLAN 2300 Series System 17
Nortel WLAN Management Software 2300 Series User Guide
Safety and Advisory Notices
The following kinds of safety and advisory notices appear in this manual.
Text and Syntax Conventions
Nortel manuals use the following text and syntax conventions:
Caution! This situation or condition can lead to data loss or damage to the product or
other property.
Note. This information is of special interest.
Convention Use
Monospace text Sets off command syntax or sample commands and system
responses.
Bold text Highlights commands that you enter or items you select.
Italic text Designates command variables that you replace with
appropriate values or highlights publication titles or words
requiring special emphasis.
Menu Name > Command Indicates a menu item. For example, File > Exit indicates that
you select Exit from the File menu.
[ ] (square brackets) Enclose optional parameters in command syntax.
{ } (curly brackets) Enclose mandatory parameters in command syntax.
| (vertical bar) Separates mutually exclusive options in command syntax.

18 Introducing the Nortel WLAN 2300 Series System
NN47250-101 (320665-G Version 02.01)

19
Nortel WLAN Management Software 2300 Series User Guide
Getting Started
This chapter contains information about recommended system requirements for optimum WMS performance, informa-
tion about installing WMS client and WMS Services software, and an introduction to using the WMS interface.
Hardware Requirements for WLAN Management
Software Client
Table 1 shows the minimum and recommended requirements to run the WMS client on Windows and Linux platforms.
Hardware Requirements for WLAN Management Software Client . . . . . . . . . . . . . . 19
Hardware Requirements for WMS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing WLAN Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
WLAN Management Software Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Table 1: Hardware Requirements for Running WLAN Management Software
Client on Windows and Linux Systems
Minimum Recommended
Processor Intel Pentium 4, 2 GHz or
equivalent Intel Pentium 4, 3 GHz or equivalent
RAM 512 MB 1 GB
Hard drive space available 100 MB 200 MB
Monitor resolution 1024x768 pixels, 24-bit color 1600x1200 pixels, 32-bit color
CD-ROM drive CD-ROM or equivalent CD-ROM

20 Getting Started
NN47250-101 (320665-G Version 02.01)
Hardware Requirements for WMS Services
Table 2 shows the minimum and recommended requirements to run the WMS Services on Windows and Linux
platforms.
Software Requirements
WMS Client and WMS Services are each supported on the following operating systems:
• Microsoft Windows Server 2003, Microsoft Windows XP with Service Pack 1 or higher, or Microsoft Windows
2000 with Service Pack 4
• SUSE Linux 9.1 and Red Hat WS 3
The following additional software is required for certain WMS features:
• Web browser (for example, Microsoft Internet Explorer 5.xor 6.xor Netscape Navigator 6.xor 7.x)—For
displaying WMS online help, work orders, and reports
• Adobe Acrobat Reader 5.x or later (or plug-in)—For reading the manuals and release notes
• HP OpenView Network Node Manager 6.4 or later—Must be installed prior to WMS if you plan to use WMS in
your HP OpenView environment
Table 2: Hardware Requirements for Running WMS Services on Windows
and Linux Systems
Minimum Recommended
Processor Intel Pentium 4 2.4 GHz or
equivalent Intel Pentium 4 3.6 GHz or equivalent
RAM 1GB 2GB
Hard drive space available 1GB 2GB
Monitor resolution 1024x768 pixels, 24-bit color 1600x1200 pixels, 32-bit color
CD-ROM drive CD-ROM or equivalent CD-ROM
Note. You must use the English version of the operating system you select. Operating
system versions in other languages are not supported with WMS.