Nortel Companion MICS-XC User manual

Norstar,MeridianandCompanionaretrademarksof
Northern Telecom
© Northern Telecom 1998
Norstar-Companion
MICS-XC
Installer Guide
1-800-4 NORTEL
www.nortel.com/norstar
P0881594 Issue 01
Printed in Canada
p0881594.book Page 1 Tuesday, August 25, 1998 3:59 PM

p0881594.book Page 2 Tuesday, August 25, 1998 3:59 PM

P0881594 Issue 01 MICS-XC Norstar-Companion Installer Guide
Table of Contents
Regulations 1
Federal Communications Commission (U.S. only) 1
Companion Base Stations 1
Activation (U.S. only) 1
Safety 2
Norstar Companion basics 3
What’s new with Norstar 7
New features 7
Hunt Groups 7
Wireless call pickup features 7
Wireless Portable Language Selection 8
Wireless Call Forward No Answer enhancement 8
Wireless Twinning enhancement 8
Planning the installation 9
Planning checklist 9
Required equipment and supplies 9
Configuring Station Modules 9
Configuring expansion modules 10
On a mini system 11
On a midi system 11
On a maxi system 13
On a mega system 14
ICS numbering 16
Installation 19
Installation checklist 19
Connecting expansion modules 20
Installing Remote Power Interconnect (RPI) units 20
Mounting the RPI unit 22
Wiring the RPI 24
RPI Connector Overview 25
Installing Base Stations 31
Positioning a Base Station 32
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ii / Table of Contents
MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
Mounting a Base Station 33
Installing portable telephones 36
Installing external antennas and lightning surge arrestors 37
Planning for an outdoor external antenna 40
Installing a lightning surge arrestor 41
Powering up the system 45
Programming 47
Programming overview 47
Programming tools 50
A Norstar telephone 50
The programming overlay 50
The Norstar display buttons 52
Special characters on the display 52
The Norstar Programming Record 53
Exiting programming 53
Viewing your programming updates 53
Entering numbers 53
Template defaults 54
Passwords defaults 54
System prgrming defaults 55
Startup programming 55
Performing Startup 55
Changing the default template 56
Entering programming 56
Entering programming for installers 57
Entering programming for system coordinators 57
Entering programming using other passwords 58
Norstar features 58
Portable features 58
Registration password 59
Changing the Registration password 59
Companion programming 61
Registration 61
Radio data 63
System logical identifier (LID) 67
Software keys (U.S. only) 68
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Table of Contents / iii
P0881594 Issue 01 MICS-XC Norstar-Companion Installer Guide
Registering individual portables 73
Registering the C3050 73
C3050 Icons 73
To register the C3050 73
To confirm that the C3050 is registered 75
Deregistering the C3050 76
To deregister the C3050 76
Measuring RSSI for a C3050 77
To measure undirected RSSI 77
Measuring directed RSSI 77
Registering the C3020 (Canada only) 79
To register the C3020 79
Deregistering the C3020 (Canada only) 81
To deregister the C3020 81
Measuring RSSI for a C3020 (Canada only) 82
Measuring undirected RSSI 82
Measuring directed RSSI 83
Measuring directed RSSI using your portable 84
After registering the portables 84
Testing 87
Testing the Companion portable telephones 87
Testing the Base Stations 87
Testing the system coverage 88
Troubleshooting 89
Problems with a portable telephone 89
Problems with a Base Station 89
Replacing a Base Station 91
Verifying Radio Credits (U.S. only) 92
Problems with an RPI 93
Problems with wireless communication 94
Obtaining a Recovery Key (U.S. only) 94
Obtaining a Regression Key (U.S. only) 94
Alarm codes 95
Event messages 100
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iv / Table of Contents
MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
Specifications 107
Norstar Companion system components 107
Remote Power Interconnect 107
Base Station 108
Upgrading your system 111
Adding Companion to a mini, midi, maxi, or mega system 111
Upgrading an RPI-8 to an RPI-16 111
Glossary 113
Index 121
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P0881594 Issue 01 MICS-XC Norstar-Companion Installer Guide
Regulations
Federal Communications Commission (U.S. only)
The Federal Communications Commission (FCC) has
designated UTAM Inc. to manage the installation and
relocation of Unlicensed Personal Communication Services
(UPCS). This includes Norstar Companion Base Stations and
Portable Telephones.
Companion Base Stations
The radiated and conducted emissions of the Companion Base
Station radios must not exceed the requirements for digital
cordless telephones as outlined in FCC Part 15-subpart D
(DOC RSS-130 documents in Canada). Do not install the Base
Station in ducts, plenums, or hollow spaces used to transport
environmental air.
Note: In Canada, Base Stations may be installed where the
duct, plenum or hollow space is created by a suspended
ceiling having lay-in panels or tiles, in accordance with
CE Handbook Rule 60-402.
Activation (U.S. only)
Wireless communication on a Companion system cannot be
activated until installation at its authorized location is verified
and approved by UTAM Inc. This system is equipped with an
automatic mechanism for disabling wireless operation in the
event it is moved outside the area where its operation has been
approved by UTAM Inc. This mechanism complies with FCC
requirements.
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2 / Regulations
MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
Safety
Do not connect the administration set or Base
Stations directly to a CO line.
Doing so may result in equipment damage.
The Norstar administration set and Base Stations
must not be used as off-premises equipment.
Installers must check the lightning surge arrestors at
the cable entry point to the building with special
attention to the grounding. Report any problems to
your telephone company in writing.
Do not install Norstar administration sets and Base
Stations outside of the building because they are not
lightning protected.
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P0881594 Issue 01 MICS-XC Norstar-Companion Installer Guide
Norstar Companion basics
Norstar Companion provides mobility in the workplace. With
Companion, your telephone can go with you, allowing you to
make and receive calls while on the move. Calls that used to
ring just at your desk can also appear and ring at your portable
(this is called twinning). Twinning works provided that the
portable is assigned the desk telephone DN as an Answer DN.
Wireless twinning is improved by assigning the same answer
key to your Norstar desk telephone and to your wireless
portable telephone.
The portable telephones can access most Norstar business
features such as call forward, call transfer, conferencing, and
voice mail. Companion on Norstar consists of four main
components:
ICS and Norstar XC software - Norstar XC software
manages the telephone traffic between Companion Base
Stations and portable telephones. Base Stations are connected
to the ICS in the same way as Norstar sets. Companion
portable telephones are registered on the system and do not
take up any ports on the system. Up to 60 portable telephones
and up to 32 Base Stations (32 cells) can be connected to the
system.
Companion Base Stations - Base Stations are positioned
throughoutthecoverageareatosendandreceivecallsbetween
the portable telephones and the ICS. The Base Stations use
advanced digital radio technology and support handoff and
roaming within the coverage area which can be up to 160,000
square meters (three million square feet) when using the
maximum number of Base Stations.
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4 / Norstar Companion basics
MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
Before the Base Stations can be used in the United States,
UTAM codes must be obtained and entered using an
administration terminal or Norstar Remote Utilities (NRU).
See “Software keys (U.S. only)” on page 68 for more detailed
information.
Companion Portable Telephones - The portable telephones
used with your Norstar system are small, lightweight units
with fully digital performance to provide clear voice quality.
Companion portable telephones feature a three line, 16-
character, alphanumeric display. For more information on the
portable used with your MICS XC system, refer to the
Companion Portable Telephone User Guide that is supplied
with it.
Before the portables can be used in the United States, portable
credits must be obtained. See “Software keys (U.S. only)” on
page 68
Administration and Maintenance Tools - Programming of
the Companion system is easily and quickly done through an
M7310 or M7324 digital telephone set. You can assign
portable telephones to the system, check Base Station
parameters, and enable and disable registration.
System programming can also be done using Norstar Remote
Utilities (NRU) software on a personal computer (PC).
Companion Diagnostic Software allows diagnostics to be run
on the wireless system and can be done either locally or
remotely via a PC.
Norstar Voice Mail - If you are using Norstar Voice Mail
with your Companion system, Version 3.0 is recommended as
a minimum Voice Mail software version.
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