Nortel Enterprise Edge ATA 2 User manual

© 2003 Nortel Networks
P0941629 Issue 05
Business Communications Manager
ATA 2 User Guide

P0941629 Issue 05 Business Communications Manager ATA 2 User Guide
Contents
About Business Communications Manager ATA 2 5
What does ATA 2 do? 5
Feature List 6
Account Code 6
Alternate Line 6
Call Forward 6
Call Park 6
Call Park Retrieve 6
Callback for Call Park 7
Call Pick-up (Directed) 7
Call Pick-up (Group) 7
Call Queuing 7
Camp-on 7
Conference Call 7
Conference Hold 8
Conference Consultation (Split Conference) 8
Disconnecting One Party 8
Hold Call (Exclusive) 8
Hold Call (Public) 9
Hotline 9
Last Number Redial 9
Line Pool Selection 9
Page (General) 9
Page (Intercom) 9
Page (External) 9
Page (Intercom/External) 9
Priority Call 10
Privacy Control 10
Restriction Override 10
Ring Again 10
Reply To a Ring Again Signal 10
Saved Number Redial 11
Send Message 11
Service Mode 11
System Speed Dial 11
Tones 11
Transfer 12
Blind Transfer 12

4 Contents
Business Communications Manager ATA 2 User Guide P0941629 Issue 05
Transfer using announce 12
Transfer using Conference 12
To Transfer an external call to a co-worker with a line appearance using
Hold 12
Trunk Answer from any Telephone 13
Voice Call 13
Voice Messaging 13
Data Communication 14
Set Tones to OFF 14
Auto-answer Modems and Answering Machines 14
Modem and FAX Transmission Compatibility 14
Troubleshooting for Data Applications 15

P0941629 Issue 05 Business Communications Manager ATA 2 User Guide
About Business Communications Manager
ATA 2
What does ATA 2 do?
Business Communications Manager Analog Terminal Adapter 2 (ATA 2) connects
a station port to a standard analog voice device, such as a single-line telephone or a
data communication device, such as a modem or facsimile machine. The ATA 2
provides on-premise service only.
This guide describes:
• ATA 2 features used with the Business Communications Manager base unit
• Data Communication information
• Troubleshooting
All of the features available from Business Communications Manager ATA 2 are
accessed by pressing û¥ on your telephone and pressing a feature or
access code. The feature list shows û¥ and the feature code. Where
applicable, steps are included to help use each feature. If your telephone does not
have a ûbutton, you must use the hook switch (located under the
handset). The hook switch must be pressed for approximately one half of one
second.
If your telephone does not have a ¥or £button, you must use dialpad numbers.
To indicate a ¥press Ú. To indicate a £press Ü.
For more information about feature operations, accessing feature operations or
feature codes, see your System Administrator.