Nortel i2002 Parts list manual

Part No. P0936615 Issue 02
Business Communications
Manager
i2002 Internet Telephone
User Card

3
i2002 Internet Telephone User Card
Getting started
The Business Communications Manager i2002 Internet Telephone brings voice and data to your
desktop.
Introduction
This card contains information about:
• telephone buttons and lights
• telephone display
• telephone setup
• how to make and answer calls
• how to use the navigation buttons
• how to program memory buttons
• how to offset the time on your telephone display
Figure 1 shows the i2002 Internet Telephone.
Figure 1 The i2002 Internet Telephone
i2002 button and light descriptions
Figure 2 shows the i2002 Internet Telephone lights and buttons.

4Getting started
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Figure 2 i2002 Internet Telephone buttons
Table 1 shows a description of the lights and buttons.
Table 1 i2002 Internet Telephone buttons and descriptions
÷Hold button
Places an active call on hold.
®Goodbye button
Ends an active call.
çHandsfree button with LED
Turns the Handsfree mode on.
√
Volume control bar
Adjusts the handset, Handsfree, headset and ringer volume.
éMute button with LED
Turns the microphone off and on when you are on a call.
µHeadset button with LED
Turns the headset mode on.
ƒMailbox in button
Opens your CallPilot mailbox. For more information about mailbox
options, refer to your CallPilot Quick Reference Card.
A
B
C
DEF
N
G
OP
I
Q
J
LL
K
M
H
A
B
C
D
E
F
G

Getting started 5
i2002 Internet Telephone User Card
i2002 telephone display
There are three areas to the i2002 telephone display:
• Button label area
• Information area
• Feature options area
Figure 3 shows an example of the display and describes each area.
˝ Leave Message button
Allows you to send voice mail messages. For more information on voice
mail messaging, refer to your CallPilot Quick Reference Card.
Navigation cluster buttons
Allows you to view items stored in your Call Log. For more information on
the Call Log feature, refer to “Navigation buttons” on page 10.
Fe a t u r e
æ
Feature button
Starts or ends a feature.
æ æ æ
Display buttons
Shows feature options.
Line and Memory buttons
For more information on line and memory buttons, refer to “Program
memory buttons” on page 11.
Telephone light
Flashes when a call rings at the telephone.
Lights up when Message for you appears on the display.
The following buttons are reserved for future development, and are therefore not yet implemented.
πDirectory button
Services button
öPC Expansion button
Quit button
H
I
J
K
L
M
N
O
P
Q

6Getting started
P0936615 02
Figure 3 Display area
Button label area
The button label area shows the label and status of the four programmable memory buttons. For
more information about these buttons, refer to “Program memory buttons” on page 11.
Information area
The Information area shows:
• the date and time when the telephone is not in use, and changes to show features and call
information when the telephone is in use
Feature options area
When a feature is activated, or when you are on an active call, the display command line shows
you the action you must take to proceed.
For example: Pswd. This means you must enter your mailbox password.
The Feature options area shows the label for the FEATURE button and for the three display buttons.
These button labels appear in capital letters directly above the Feature and display buttons, and to
the right of the FEATURE label on the display. These button labels vary depending on the feature in
use.
About your programmable buttons
Your System Administrator assigns the four programmable buttons as line, intercom or memory
buttons. The label for each button appears on the display next to the button. For more information,
see your System Administrator.
Telephone setup
This section describes the i2002 Internet Telephone display features:
• Display contrast
• Language choice
Button label area
Information area
Feature options area
Call fwd
Conference
Page gen
Intercom
07/24 3:12 pm
Forward DND Timer More

Getting started 7
i2002 Internet Telephone User Card
• Ring type
Note: For more information about the features available to your telephone and how to use them,
refer to the Business Communications Manager Telephone Feature Card.
Display contrast level
Adjust the contrast for the telephone display.
1Press Feature •‡.
2Press DOWN and UP to view the levels.
3Press OK to select a level.
Language choice
Select the Primary Language for the telephone display.
1Press Feature •fi‚⁄.
Select the Alternate Language for the telephone display.
1Press Feature •fi‚¤.
Select the Alternate Language 2 for the telephone display.
1Press Feature •fi‚‹.
Select the Alternate Language 3 for the telephone display.
1Press Feature •fi‚›.
Select the Alternate Language 4 for the telephone display.
Ring type
Select a different ring type for your telephone.
1Press Feature •fl.
2Press ⁄, ¤, ‹, ›, or NEXT or to hear the different ring types.
3Press OK to store the ring type.

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i2002 Internet Telephone User Card
Features and buttons
This section describes some of the i2002 Internet Telephone buttons and call features:
• Basic call features
• Navigation buttons
• Memory buttons
Note: For more information about the features available to your telephone and how to use them,
refer to the Business Communications Manager Telephone Feature Card.
Basic call features
You can make external and internal calls using the following features:
• make a call
• answer a call
• hold a call
•Handsfree
•headset
•Mute
• Time Offset
Make a call
There are many ways to make a call depending on your telephone programming and the type of
call.
External calls using line buttons
1Lift the handset.
2Press a line button.
3Dial the external telephone number.
External calls using intercom buttons
1Lift the handset.
2Press an intercom button and enter a line pool access code.
3When you hear an external dial tone, dial the external telephone number.
Note: Contact your System Administrator for a list of line pool codes. When entering a line pool
access code on PRI lines you will not hear dial tone.

9Features and buttons
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Internal calls using intercom buttons
1Lift the handset.
2Press an intercom button.
3Dial the extension number.
Note: Contact your System Administrator for a list of extension numbers.
Answer calls
When your telephone rings and the light flashes or an intercom or line button “indicator flashes:
• lift the handset.
OR
• press the line or intercom button with the flashing “indictor before you lift the handset.
Hold
• Calls are put on hold automatically when you switch from one line to another.
• While on a call, press ÷. The “indicator for the line on hold flashes.
• To retrieve a held call, press the line button with the flashing “indicator.
Handsfree
Your System Administrator must program the Handsfree feature to your telephone.
•Press
çto make or answer a call.
• To switch to Handsfree when you are on a handset call, press çand replace the handset. Lift
the handset to switch back.
• To switch to Handsfree when you are on a headset call, press ç. Press µto switch back.
Headset
You must have a headset installed on your telephone to use this feature.
•Press
µto activate the headset mode. When the µ light is on, press a line or
intercom button to make a call.
• To switch to your headset when you are on a handset call, press µand replace the
handset. Lift the handset to switch back.
• To switch to your headset when you are on a Handsfree call, press µ. Press ç to switch
back.

Features and buttons 10
i2002 Internet Telephone User Card
Mute
• While on a call, press é to turn the microphone off. The ébutton lights when the
microphone is off.
•Press
éagain to turn the microphone on.
•Use
éon handset, Handsfree or headset calls.
Time offset
When your i2002 Internet Telephone is located in a different time zone from your system, the
display shows the system time not the local time. The Time Offset feature allows you to adjust the
time that appears on the display.
Before you begin, calculate the time difference, in hours, between the server time and local time.
To change the time that appears on your telephone display to local time:
1Press Feature •fi⁄‚.
2Press CHANGE.
3Press •to switch between adding or subtracting time.
4Using the dialpad, enter the number of hours between local time and system time.
Note: Press £to enter half hour increments.
5Press OK.
Note: It may take up to one minute for the change to appear on the display.
Navigation buttons
Use the Navigation buttons to scroll through or make changes to your call log.
1Press Feature °⁄¤.
Call log
Call Log displays use the following special characters:
1(underline) identifies a new item
øidentifies answered calls
¤identifies long distance calls
/identifies that the information has been shortened
To view your Call Log:
1Press to view old items.
Press to view new items.
Press to return to the last viewed item.

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2Press and to move through your items.
3Press and to view more information on an item.
To erase a Call Log entry:
1Press ®while viewing an item.
To return a call from your Call Log:
1Display the desired number on your telephone.
2Edit the number, if required. You can add numbers for long distance dialing or line pool access
or remove numbers using and .
3Press a line button.
4Lift the handset.
Memory buttons
This chapter contains information about the i2002 Internet Telephone memory buttons and how to
use them. These are buttons not assigned as line or intercom buttons. Memory buttons store
internal and external numbers or features to give you one touch dialing or feature activation.
Program memory buttons
You can program a memory button with a new number or feature.
External autodial
1Press Feature •⁄.
2Press a memory button.
3Dial the external number.
4Press OK to store the number.
Internal autodial
1Press Feature •¤.
2Press a memory button.
3Dial the extension number.
4Press OK to store the number.

Features and buttons 12
i2002 Internet Telephone User Card
Features
1Press Feature •‹.
2Press a memory button.
3Press Feature and enter the feature code.
4Press OK to store the feature code.
Erase memory buttons
1Press Feature •⁄.
2Press a memory button.
3Press OK to erase the button.