Nortel Norstar Plus User manual

Norstar Plus
Programming and Feature Card
for ISDN Terminals

Page 2 Norstar Plus Programming and Feature Card for ISDN Terminals
Telephone buttons
ThisguideshowstheBusinessSeriesTerminal(BST)buttons.The followingtableshows
how the buttons compare with the M7100N, M7310N and M7324N telephones.
To use a feature: Press ≤, ƒor ƒ and enter the feature code. For
example: Press ≤·°⁄ to access your mailbox.
Note: The BST terminal programming keys have label tabs beside the buttons.
If you have installed an S-loop, you must assign an extension number to the loop for the
terminals to be able to make or receive calls:
• you can assign up to 8 extension numbers to one loop
• each extension number can be assigned to one loop only
Norstar uses the extension number assigned to the ISDN device asthe terminal address
to distinguish that device from other devices.
The range of extension numbers available for S-loops is477-540 when the system is
first installed. If the extension number range has been changed at System Startup,
consult the Programming Record to determine the new range. By default, the first 32
(477-508) of these extension numbers are configured as cordless handset extension
numbers, and the last 32 (509-540) are configured as ISDN extension numbers.
Assigning or
removing ISDN
extension
numbers
1. Place the programming overlay over the appropriate keys on the telephone.
2. Press≤••¤flfl‹›› (CONFIG). The display shows
Pa s s w o r d : .
3. Enter ¤flfl‹›› (CONFIG).The display shows Te r m i n a l s & E x t n s .
4. Press ‘until the display shows Hardware.
5. Press ≠. The display shows Show module.
6. Press ‘. The display shows Cards on CCU.
7. Press ≠. The display shows Cd1-CCU:BRI-ST.
8. Press ≠. The display shows Card type:.
9. Press ‘twice. The display shows Loop 201.
10.Press ≠. The display shows Ty p e : .
11. Press ‘twice. The display shows Extns on Lp.
12.Press ≠. The display shows Assign extns.
13.Press ≠. The display shows S ow extn#:.
14.Press SCAN or enter an extension number. (You can also press ‘to
automatically display the first default ISDN extension number. This is useful if the
system numbering plan has been changed at System Startup).The display shows
Availabl, Assigned (assigned to this loop), *Lpnnn* (assigned as the default
Button Name T7100, T7208,
T7316, T7316E
M7100, M7310N,
M7324N
Feature ≤ƒ or ƒ
Hold ≥˙or ˙
Volume Control √√
Release ®®or Release
Norstar programming for ISDN terminals

Page 3 Modular Plus Programming and Feature Card for ISDN Terminals
extension of another loop), or Lpnnn (assigned to another loop).
15.Press CHANGE to assign the extension to the loop or to remove it.
16.Press ®to exit or ‘to continue in programming.
Note: Before changing an S-loop to a T-loop, use the above procedure to remove any
extension numbers that have been assigned to the S-loop.
To reassign an extension number registered to a cordless handset, the number
must first be de-registered in System prgrming/Remote access/
Companion/Registration. The extension number type of a Portable
extension number (477-508) must be changed from Portable to ISDN, under
System prgrming/Remote access/C ange extn type, before it can be
assigned to an S-loop. Although an ISDN S-loop can support up to 8 devices, the
loophas alimitof2 B-channels.An ISDNdataor voiceterminal uses1 B-channel
foran incoming oroutgoing call. AnISDNvideo terminaluses2B-channelsfor an
incoming or outgoing call. If both B-channels are in use, other devices on that
loop willnot beable to make orreceive calls untila B-channel is available,or until
both B-channels are available in the case of a video terminal. Thus, the number
ofterminalsinstalled on anS-loopmusttakeintoaccountyourneed fordedicated
line access for the terminals on that loop.
Assigning or
removing a loop
extension
number
After one or more ISDN extension numbers have been assigned to the S-loop, a Loop
extension number can be assigned so that calls can be made from terminals with no
terminal address on the loop.
Norstar uses the Loop extension number to distinguish the devices on that loop from
devices installed on other loops. The Loop extension number associated with the call is
alsoused byNorstaras the Outgoing ID.TheOutgoing ID isthe number thatis displayed
on all called terminals.
Choose one extension number assigned to the S-loop to be theLoop extension number.
You canalso set theLoop extension number toNone, ifall the ISDN devices on the loop
have terminal addresses and do not require a Loop extension number
1. Place the programming overlay over the appropriate keys on the telephone.
2. Press≤••¤flfl‹›› (CONFIG). The display shows
Pa s s w o r d : .
3. Enter ¤flfl‹›› (CONFIG).The display shows Terminals&Extns ˆ
4. Press ‘until the display shows Hardware.
5. Press ≠. The display shows Show module.
6. Press ‘. The display shows Cards on CCU.
7. Press ≠. The display shows Cd1-CCU:.
8. Press ≠. The display shows Card type:.
9. Press ‘twice. The display shows Loop 201.
10.Press ≠. The display shows Ty p e : .
11. Press ‘twice. The display shows Extns on Lp.
12.Press ≠. The display shows Assign extns.
13.Press ‘. The display shows Loop extn#:.
14.Press CHANGE until the display shows the ISDN extension number you want to
assign,or untilthedisplayshows None if you donot want toassign a Loopextension
number.
15.Press ®to exit or ‘to continue in programming.

Page 4 Modular Plus Programming and Feature Card for ISDN Terminals
Multiple
Subscriber
Numbering
(MSN)
Norstar supports MSN on ISDN S-loops. For MSN capability, assign an ISDN extension
number (default range 509-540) for each of the ISDN devices on the loop, up to a
maximum of 8.
Once an ISDN device is installed, programme the terminal to recognise the extension
number assigned to it. The extension number is used by Norstar asthe terminal address
for that device.
The device must accepta terminal address of the samelength as thesystem numbering
plan (3 to 7 digits). See the instructions accompanying the device for information on how
to programme it to recognize its assigned extension number.
All ISDN terminals on the loop that have not been assigned aspecific extension number
will ring for any internal or external call made to the S-loop
Single
Extension
Numbering
For single extension numbering, assign only one Loop extension number (default range
509-540) for the S-loop.
Once an ISDN device is installed, programme the terminal to recognise the extension
number assigned to it. The extension number is used by Norstar asthe terminal address
for that device.
The device must accept an address of thesame length as the system numbering plan (3
to 7 digits). See the instructions accompanying the device for information on how to
programme it to recognize its assigned Loop extension number.
All ISDN terminals on the loop that have not been assigned aspecific extension number
will ring for any internal or external call made to the S-loop.
InspectFORWARDCallers
InspectFORWARD Callers
MXP
MXP
InspectFORWARDCallers
InspectFORWARD Callers
MXP
MXP
InspectFORWARDCallers
InspectFORWARD Callers
MXP
MXP
MSN S-loop
(maximum 8 devices on loop)
(2 B-channels per loop)
Voice terminal
ISDN extn 509 Video terminal
ISDN extn 514
Voice terminal
ISDN extn 510
Data terminal
ISDN extn 523
Voice terminal
ISDN extn 511
CCU
InspectFORWARDCallers
InspectFORWARD Callers
MXP
MXP
InspectFORWARDCallers
InspectFORWARD Callers
MXP
MXP
InspectFORWARDCallers
InspectFORWARD Callers
MXP
MXP
Single extension numbering (Loop extension number rings all terminals)
(maximum 8 devices on loop)
(2 B-channels per loop)
Voice terminal
Voice terminal Video terminal
Voice terminal
CCU
Loop extension
number 509

Page 5 Modular Plus Programming and Feature Card for ISDN Terminals
Sub-addressing Norstar supports sub-addressing on S-loops. This allows you to have one ISDN
extension number for several ISDN devices on the loop.
Once an ISDN device is installed, programme the device itself torecognize the sub-
addressingnumberassigned toit. Seetheinstructions accompanyingthedevicefor
information on how to programme a sub-addressing number.
InspectFORWARDCallers
InspectFORWARD Callers
MXP
MXP
S-loop with Sub-addressing
(maximum 8 devices on loop)
(2 B-channels per loop)
Voice terminal
452
Group 4 Fax
454
Data terminal
451
Data terminal
451 Sub 24
Data terminal
451 Sub 25
Video terminal
453
CCU
PSTN
LAN
LAN
Transaction client
Called 0171 2754451 Sub 24
Transaction server
S-loop

Page 6 Norstar Plus Programming and Feature Card for ISDN Terminals P0607120 Issue 01 Printed in Canada
Norstar features for ISDN Terminals
The Call Forward All Calls and Transfer features can be used from an ISDN
terminal connected to Norstar.
On most ISDN terminals you need to press one or more keys to access
featureservicesbeforeyouentertheNorstarfeaturecode.Toseewhatkeys
to press, consult the instructions that camewith the ISDN terminal.
IMPORTANT: Although ISDN terminals may have TRANSFER and CALL
FORWARDkeysor display prompts,these keyswillnotactivatethe Norstar
feature. Always use the appropriate procedure to activate feature services,
then enter the Norstar feature code as described below.
Call Forward All Calls
Using the Call Forward feature
The Call Forward feature lets you forward your calls to another destination
within or outside your Norstar system.
1. Press •›•.
2. Enter the number of the extension you want your calls forwarded to,
followed by £.
For external destinations, enter the line pool access code and the
number of the telephone you want your calls forwared to, followed by
£.
3. Press the SEND key, or lift then replace the handset.
Cancelling Call Forward
1. Press £›£.
2. Press the SEND key.
Transfer
Using the Transfer feature
The Transfer feature lets you transfer a call to an internal or external
telephone. Depending on how the Installer has programmed your system,
you may not be able to transfer a call on one exchange line to another
exchange line.
Depending on the type of ISDN terminal, you may have to press a service
key to access feature services before using Call Transfer (consult the
instructions that came with the terminal).
1. Press •‡‚•.
2. Enter the number of the extension you want to transfer the call to,
followed by £.
3. Press the SEND key.
Cancelling Transfer
1. Press £‡‚£.
2. Press the SEND key.