norweco Singulair Green User manual

SINGULAIR GREEN®BIO-KINETIC®WASTEWATER TREATMENT SYSTEM
These instructions provide a general guideline concerning when and how to pump out the Singulair Green system. This
literaturesupplementsotherinstructionalmaterialsincludedintheSingulairGreenBio-KineticSystemProductManual.
In order to maximize performance, protect system components and insure protection of the surrounding environment, the
SingulairGreensystemshouldbethoroughly checked everysixmonths by afactory-trainedNorweco service technician. An
initial service program that provides a minimum of four service inspections during the first two years of system operation
is included in the system purchase price. Renewable service contracts to extend these routine inspections after the initial
programexpires are availablefromthe local licensedNorwecodealer.
The pretreatment chamber of the Singulair Green system will periodically require pumping. Because the Singulair Green
system is a biological treatment device, the time frames listed within these instructions are estimates. Actual pumping
frequencywill depend on the amount and strengthofthe wastewater being treated.
Handling and disposal of pretreatment chamber contents, referred to as septage, or the contents of the aeration and
clarification chambers, referred to as biosolids, are regulated by local, state and federal authorities. Disposal options may
include land application, lagoon treatment, municipal wastewater treatment or landfill disposal. Prior to arranging for tank
pumping,contacttheNorwecodealertoobtaincompleteinformationonaccesstochambers,removingequipment,coordination
of services and disposal of tank contents.
DuringSingulair Green system installation and backfilling, do not allow dirt or mud to enter the system. Once in the system,
dirtormudwill forma heavysludge whichwillaffectsettling characteristics,interfere withfiltration anddegradeeffluentquality.
If dirt or mud enters the system, it must be removed to insure proper system operation. Removing the dirt or mud may
requirerepeatedflushingandtankpumping. ForadditionaldetailsrefertoSingulairGreenTankDeliveryandSettinginstructions.
INTRODUCTION
TheSingulair Greensystem isabiological treatmentdevice
and should not require pumping as frequently as a septic
tank. Septictanks aredesignedto store solidsand perform
limited biological treatment. Frequent pumping of a
septic tank is mandatory to remove and dispose of these
solids before they discharge from the tank. The Singulair
Green system is designed to biologically treat all incoming
wastewater and return only a high quality effluent to the
environment. Themultiple operating processes contained
within the plant accomplish primary, secondary and
tertiary treatment in each Singulair Green system. The
pretreatment chamber of the Singulair Green system is
designed to retain non-biodegradable solids and allow
biodegradable solids to flow into the aeration chamber.
TheaerobictreatmentprocessintheSingulairGreensystem
utilizes these biodegradable solids to convert the
wastewater into carbon dioxide and water. This natural
biological process minimizes the accumulation of solids
and eliminates the need to pump the system as frequently
as a septic tank. Because the Singulair Green system
utilizes the biodegradable material found in wastewater to
performbiologicaltreatment,pumpingthesystemmoreoften
than needed will not improve operational performance.
Removalof the solids in the Singulair Green system will be
required when indicated by an inspection or evaluation
asoutlined herein.
WHEN TO PUMP
Norweco dealers provide maintenance and service
inspections free of charge at regular six month intervals
during the initial warranty period. These routine service
inspections will determine if a pretreatment chamber
evaluation is necessary. The pretreatment chamber
should be evaluated by a factory-trained technician at
least every three years to determine if pumping is
required. Pumping of this chamber by a licensed tank
pumping and disposal service will likely be necessary at
3 to 5 year intervals, based on variations in system
occupancy, usage and loading.
ROUTINE SERVICE INSPECTIONS
Semi-annual service inspection procedures are outlined
in detail in the Singulair Green Bio-Kinetic System Service
Manual. These routine service procedures include
inspection of the aeration chamber, clarification chamber
and effluent line to determine if the pretreatment chamber
should be evaluated. A brief outline of these routine
service procedures, as well as the detailed steps required
to perform a comprehensive pretreatment chamber
evaluation, are listed here. The results of the routine
service inspection, pretreatment chamber evaluation and
tank pumping (when performed) should be noted on the
ServiceInspectionCard.
TANK PUMPING INSTRUCTIONS

AERATION CHAMBER INSPECTION
A summary of the aeration chamber inspection procedure
is listed below. For complete details on aeration chamber
service,refer to the Singulair Green ServiceManual.
CAUTION: Any time an aerator or service pump is
connected or disconnected, first shut off the selector
switch in the Service Pro control center. Failure to do
socould result inpersonal injury orequipment damage.
1. Removethevented aeration chamberaccess cover and
set aside.
2. Unplug the aerator and secure the closure cap in
position to protect the electrical connector.
3. Lift the aerator straight up out of the aeration chamber
access opening and lay it flat on the vented cover. DO
NOTbump the aspiratorshaft
or rest the aerator on the
aspiratorshaft.
4. Perform a settleable solids
test using a graduated cone
or other clear container. For
this test, make sure the
aeratorhasbeenrunningforat
least 10 minutes. Collect an
aeration chamber sample
immediately after turning off
and removing the aerator.
Referto the“Settleable Solids
Test” section of these
instructions for additional
details.
5. Loosenthe twosetscrews on
thebottom ofthe intermediate
shaftandremovetheaspirator
shaft.
6. Connect the aspirator shaft to the shaft cleaning hose
andoutsidewaterfaucettoflushtheinsideoftheaspirator
shaft clean. Use full water pressure. Remove the
aspirator shaft from the cleaning hose and inspect the
bore to see that it is clean.
7. Visually check the aeration chamber surface for the
presence of grease or oil. An accumulation of these
materials indicates the pretreatment chamber should
beevaluated.
8. Check the aeration chamber contents for the presence
of non-biodegradable materials, paper, mop fibers,
hair, grease or oil. A significant accumulation of these
materials in the aeration chamber indicates the
pretreatmentchamber shouldbe evaluated.
NOTE: DonotreplacetheaeratoruntiltheBio-Kineticsystem
has been removed from the clarification
chamberand properlyserviced.
SETTLEABLE SOLIDS TEST
A settleable solids test should be conducted as part of the
aeration chamber evaluation during each routine service
inspection to monitor system performance. The results of
thesettleable solids testcanbe used toverifythat a mature
biomasshasdevelopedin theSingulair Greensystem. The
test will also indicate when excessive solids have
accumulated in the pretreatment chamber of the Singulair
Green system. When this occurs, it may be necessary to
pumpthe contentsof the pretreatment chamber.
Toinsurea well mixed sampleis collected for thesettleable
solids test, make sure the aerator has been running for at
least 10 minutes. Collect the sample immediately after
turningoffandremoving theaerator andbefore theaeration
chambercontents begin to settle. Using a graduated cone
or other clear container, dip the container into the aeration
chamberto a depth of 21/2feet. Setthe containerona level
surface and allow the solids to
“settle” for 30 minutes while you
complete the service inspection.
Donotdisturbthecontainerduring
the test.
After30minutes, readthe levelof
solidsandcompareitwiththetotal
liquid volume in the container.
Calculate the percentage of
settled solids volume (i.e. 1/2full
of solids equals 50%). If the
settled material contains large
pockets of clear liquid, estimate
the volume of these pockets and
reducethe settled solids reading
by that amount. A settled solids
readingof upto 75%indicates no
adjustmentsare necessary.
NOTE: The solids should settle
andcompact within the 30 minute test. System start-up,or
periods of low organic loading will result in solids that are
toolight to settle, and will appear as a full container with no
clear separation. This should not be interpreted as having
excess solids and system operation can continue without
anyadjustment.
A settled solids level greater than 75% at the end of the 30
minute test indicates excessive solids in the aeration
chamber and that the pretreatment chamber may need to
bepumped. Inthiscase,a pretreatmentchamberevaluation
must be performed. Refer to the “Pretreatment Chamber
Evaluation”section of theseinstructionsfor more details. If
thepretreatment chamber evaluation indicates pumping is
not required, the aerator operating cycle may need to be
increased. Consult the local regulatory agency and the
ServiceProTime ClockSettinginstructionsbeforeadjusting
theaerator operating cycle.
The results of the settleable solids test, and any
adjustment made to the system time cycle, should be
recordedon theServiceInspection Card.

CLARIFICATION CHAMBER INSPECTION
A summary of the clarification chamber and Bio-Kinetic
serviceinspection procedure is listed below. Forcomplete
details on clarification chamber service, refer to the
SingulairGreen Bio-Kinetic System ServiceManual.
1. Removetheclarificationchamber access cover.
2. Remove the optional Blue Crystal and Bio-Neutralizer
feed tubes. Do not allow the tubes to touch.
3. Installtheoutletsealing tool into the receivingflangeto
prevent loss of liquid from the Singulair Green system
duringservice.
4. RemovetheSingulairaeratorandplacetheservicefunnel
overthe aeratormounting riser.
5. Using the universal tool, remove the flow deck and
chamber plate assembly from the Bio-Kinetic system.
Placetheassembly on the service funnel for cleaning.
6. Usingtheuniversal tool,disengageall fourblacklocking
lugsto allow for removal of theouterchamber.
7. Lowerthefixedhandleoftheuniversaltoolintotheupper
lip of the Bio-Kinetic system outer chamber. Turn the
handleuntil the lifting tool is engagedintothe lifting rib.
8. Theouterchamberisequippedwithadrainvalve andfill
valvetoallowfor easyremoval andreinstallation during
service. Begin lifting the outer chamber from the tank.
The drain valve will automatically open as the outer
chamber is lifted out of the clarification chamber.
Removetheouter chamberfrom themounting riserand
set it on the upside down lid of the service container.
9. ReinstalltheSingulairaeratorasoutlinedintheSingulair
GreenAerator Service Instructions. The aerator must
beinoperationwhiletheremainingclarificationchamber
serviceis performed. The aeratorworksin conjunction
with the Bio-Static sludge return to create a hydraulic
current that will return settled solids to the aeration
chamber.
10. Check the surface of the clarification chamber for
the presence of grease or biologically untreatable
material. A significant accumulation of these
materials would indicate that the pretreatment
chambershouldbeevaluated.
11. With the aerator running, use the hopper scraping tool
to gently scrape all areas of the clarification chamber
hopperside walls.
12. Complete the clarification chamber service as
outlined in the “Clarification Chamber” section of the
SingulairGreen Bio-Kinetic System Service Manual.
13. Make appropriate notations on the Singulair Service
InspectionCard and on the Owner’sManual.
EFFLUENT LINE INSPECTION
Check the groundwater relief point installed in the effluent
line to make sure it is free of obstruction. An
accumulation of paper, fibers, hair or grease indicates that
theSingulair Greensystemneeds to bepumped. If there is
asurface dischargepoint, make surethat it isfree ofdebris,
foam, mud, etc. Make appropriate notations on the
ServiceInspectionCard.
PRETREATMENT CHAMBER EVALUATION
Thepretreatmentchambermustbeevaluatedwithin three
years of system start-up or the most recent tank pumping.
An evaluation must also take place any time a routine
service inspection indicates the chamber may be
discharging excessive solids. This evaluation includes
measuring the depth of the floating scum and settled
sludge layers to determine if pumping is required. If the
pretreatment chamber evaluation indicates the chamber
does not require pumping, these evaluations should be
repeatedannually until pumping is necessary.
PRETREATMENT CHAMBER INSPECTION
A complete pretreatment chamber inspection procedure
is listed below. The results of the inspection should be
notedon the Service Inspection Card.
1. If the pretreatment chamber access opening is not
equipped with a riser and cover at grade, dig down to
the access opening in the top of the tank. The opening
is in line with the access opening for the aeration
chamber and the system outlet. The access cover
shouldnot be more than 12" below grade.
2. Removetheaccess coverandbe carefulnot toallowdirt
ormudtoenterthetank. Ifdirtormudentersthesystem,
itmustberemovedtoinsureproper system operation.
3. Visually examine the surface of the pretreatment
chamber for a significant accumulation of grease, oil or
non-biodegradablematerials.
4. Using the hopper scraping tool, gently probe the
surface of the chamber to determine the thickness of
the scum mat. Force the tool down through the scum
mat, rotate the tool one quarter turn, then raise it until
the bottom of the mat is felt. If the depth of the floating
scum layer has reached the bottom of the discharge
tee,the chamber should be pumped.
5. To check the depth of the settled sludge layer, secure
a rough white towel to the handle of the hopper
scraping tool and lower it to the bottom of the chamber.
Pushthe tool through thesettledsludge layer to thebottom
ofthe tank. Wait several minutes and carefully remove the
tool. Thedepth of the settled sludge layer will beshownby
a dark line on the towel. If the settled sludge layer has
accumulatedtothebottomof thedischargetee,thechamber
shouldbe pumped.

Review the “Operational Requirements” section of the
Owner’s Manual with the owner. If lint, grease, scouring
pads, diapers, sanitary napkins, cotton balls, cotton
swabs,cleaning rags, dental floss, strings, cigarette filters,
rubber or plastic products, paints, thinning agents or other
harsh chemicals are discovered in the system, the owner
shouldbe cautioned regarding proper use of the system.
WHAT TO PUMP
When pumping is required, normally it is necessary to
pumponlythe pretreatmentchamberifthesystem hasbeen
serviced at regular 6-month intervals. If service has been
interruptedfor anextendedperiod of time,or if mudor toxic
material is present, it may be necessary to pump out the
entire system. When pumping, it is not necessary to wash
down the compartments unless significant quantities of
grease, hair, fibers, mud, toxic substances or biologically
untreatable materials are present. The capacity of the
pretreatment chamber is 450 gallons. When pumping the
pretreatment chamber, an additional 400 gallons will be
removedfrom the aeration and clarification chambers until
theliquid leveldropsbelow thetransferport invert. Atotalof
850gallonswillberemovedwhenthepretreatment chamber
ispumped. Thetotalcapacity ofthesystem is1,300gallons.
CAUTION: Afterpumpinganyportion oftheSingulairGreen
tank, it is essential to immediately refill each chamber with
clear water to the design flow line. The water must be free
of leaves, mud, grit or other materials that might interfere
withsystem operation. Dewatering andleavingthe system
empty will affect tank integrity and void the warranty.
HOW TO PUMP THE SYSTEM
A complete Singulair Green system pumping procedure is
listedbelow. Priortopumping, contactthe Singulair Green
dealertoobtaincompleteinformationonequipmentremoval
and reinstallation. Failure to properly remove and reinstall
equipment and access covers during tank pumping may
resultin damage to the system and will void the warranty.
1. If any portion of the Singulair Green system requires
pumping, contact a tank pumping service licensed by
the local regulatory agency. The septage or biosolids
mustberemovedand disposedofin amannerconsistent
withfederal, state and local regulations.
2. Advisethepumping servicewhat volumeofliquidisto be
removedfrom the system.
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www.norweco.com
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3. For pumping the pretreatment chamber only, remove
all three access covers and insert a suction hose into
the pretreatment chamber. Lower the hose until it
contacts the bottom of the tank. Withdraw the hose
approximately 2" and connect the opposite end to the
pumpbeingusedtoevacuatethechamber. Donot allow
the hose to rest on the bottom of the tank.
4. Break up the scum mat to facilitate pumping. Activate
thepumpandremovethepretreatmentchambercontents.
It is not necessary to wash down the
sidewalls or tank bottom.
5. If the solids in the chamber are so concentrated that
thesuctionhose cannotwithdrawthem, thepretreatment
chambercontentsmaybeback-flushedtobreakupthe
solidmatter.
6. If special circumstances require the total system to be
pumped, contact the local Singulair Green
dealer. The aerator and Bio-Kinetic system must be
removed for full access to all chambers and to
preventdamageto components. Onlythefactorytrained
Singulair Green dealer should attempt to remove and
reinstallthe equipment.
NOTE: Access to the contents of the aeration and
clarificationchambersofSingulairGreensystemsshould
bemade only through an aerator mounting riser. Never
insert the hose through the Bio-Kinetic system
mountingriser.
7. A Singulair Green system that has been inactive for an
extended period of time or that has accumulated mud
or dirt during installation may have to be washed down
with fresh water and pumped out. This process may
haveto be repeatedforproper system operation.
8. After pumping, fill all chambers to capacity with water.
Return the aerator, Bio-Kinetic system and all access
covers to their proper locations, as outlined in the
Singulair Green Service Manual. Be sure each control
center selector switch is in the “on” position, and each
enclosureissecuredwith a tamper evident seal.
Following tank pumping, no other system adjustments are
necessary for proper biological treatment to continue.
Semi-annual service inspections by a factory-trained
Norwecoservice technician should be conducted to insure
longterm system performance.