
CREDIT - FORCED
STEP TERMINAL PROMPT ACTION
1. Idle Prompt Press until terminal displays forced prompt.
2. Forced Swipe card or manually enter credit card number.
3. Expiration date (manual) Enter card expiration date (MMYY).
4. Amount Enter amount.
5. Authorization Number Enter the Auth No received via voice authorization or from the Verify receipt.
6. Approve Amount Press to approve the transaction amount.
RETURN – CREDIT CARD
STEP TERMINAL PROMPT ACTION
1. Idle Prompt Press to display the RETURN prompt.
2. Return Swipe card or manually enter credit card number.
3. Expiration date (manual) Enter card expiration date (MMYY).
4. Amount Enter amount.
5. Approve Amount Press to approve the transaction amount.
NOTE: Debit Card Returns are not permitted.
CREDIT or DEBIT VOID
STEP TERMINAL PROMPT ACTION
1. Idle Prompt Press until terminal displays required prompt: VOID/SALE, VOID/FRCD or VOID/RTRN
2. Credit Void If Debit Card go to Step 4 or swipe credit card or manually enter credit card number.
3. Expiration date (manual) Enter credit card expiration date (MMYY). And go to step 9
4. Idle Prompt Press to display the DEBIT prompt. Then press
5. Debit Void Swipe Debit Card
6. Trace number Enter the trace number (with leading zero’s) from the original transaction receipt.
7. Approve Amount w/Fee On the PIN Pad, press to approve the purchase amount or to decline.
8. Enter PIN On the PIN Pad, have the customer enter their PIN code.
9. Approve Transaction Press to approve the transaction to be voided or if not correct.
NOTE: Transactions that have batched cannot be voided, they must be returned.
PRINT LAST RECEIPT / ANY RECEIPT
STEP TERMINAL PROMPT ACTION
1. Idle Prompt Press the key.
2. Receipt Menu Press to print the last receipt. Then go to step 5. or Press to print any receipt.
3. Choose EDC If Press the number that corresponds with the EDC type of original receipt.
4. Transaction? Enter the transaction number.
5. If “Not Available” The last receipt is not available to print. A cancelled or declined transaction can void this function.
CLOSE CURRENT BATCH
STEP TERMINAL PROMPT ACTION
1. Idle Prompt Press the key then press to start batch process.
2. Choose Host Press to batch all EDC types or choose the EDC type to be batched and press
3. Uncompleted Pre-Auth
Transactions
You may be prompted PRE-AUTH IN LIST. Press to continue to force the batch close or
to return to Idle Prompt then follow procedure to PRE-AUTH COMPLETION. If forcing
Batch to close, you will be prompted CONTINUE BATCH? If yes then Mgr Password and
4. Password Depending upon the host and terminal setup, the terminal will start the batch process or offer a choice
of EDC types to batch. Terminal is set to acquire GET WORKING KEY at this time.
DATAWEST CANADIAN CRT 4_XX RETAIL Easy User Guide Page 2 of 2
ENTER
ENTER
ENTER
ALPH
1 2
1
ENTER
MENU/ESC
ENTER
2
VOID
ENTER
ENTER
OK
ENTER
ENTER
ENTER
ENTER
RETURN