Oki OKIOFFICE 44 User manual

OKIOFFICE 44
Handbook
English

English
Every effort has been made to ensure that the information in this
document is complete, accurate and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its
control. The manufacturer also cannot guarantee that changes in
products made by other manufacturers and referred to in this
handbook will not affect the applicability of the information in it.
This handbook is subject to change without notification.
© 1996 by Oki Data Corporation. All rights reserved.
OKI and OKIOFFICE 44 are registered trademarks of
OKI Electric Industry Co., Ltd.
This product complies with the requirements of the Council
Directives 89/336/EEC and 73/23/EEC on the approximation of the
laws of the member states relating to electromagnetic compatibility
and low voltage.
As an Energy Star Partner, Oki has determined
that this product meets the Energy Star
guidelines for energy efficiency.

Safety
English
Safety 3
Installation Hints
■Install your fax machine in a dust-free location away
from direct sunlight.
■Do not plug your fax machine into a power source
shared by equipment which produces electrical
noise (i.e., air conditioners, etc.).
■Leave electronic adjustments to authorized service
personnel.
■The LINE terminal connects your fax machine to a
standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug
your fax machine into anything other than a
standard RJ-11C jack.
■Your fax machine is intended to be grounded
electrically and is equipped with a three-wire
grounded power cord. For your safety, do not
attempt to defeat your power cord’s grounding plug.
■The socket-outlet should be installed near the
equipment and should be easily accessible.
■The TEL port on the back of the fax is only suitable
for 2 wire devices. Not all standard telephones will
respond to incoming ringing when connected to an
extension socket.
■This equipment may not necessarily provide for the
effective hand-over of a call from a telephone
connected to the same line.
■The operation of this equipment on the same line as
telephone or other equipment with audible warning
devices or automatic ring detectors will rise to bell
tinkle or noise and may cause false tripping of the
ring detector. Should such problems occur, the user
is not to contact the telephone company.
Operation and Maintenance
■Use a dry cloth to clean the control panel and the
main body of the unit.
■Aside from the instructions specifically mentioned
in this handbook, your fax machine is not user

English
4Safety
serviceable. Do not attempt to service the machine
or lubricate moving parts by yourself.
■Pull out the AC plug before trying to remove any
objects that may have fallen into the machine.
■Immediately disconnect the fax machine if it
becomes physically damaged and arrange for its
repair or disposal.
■When relocating your fax machine, always
disconnect the telephone line before disconnecting
the power cord, then reconnect the power cord first.
Toner Cartridge and
Image Drum Unit Handling
■Leave unused toner cartridges and image drum units
in their packages until needed. When replacing a
toner cartridge or image unit, re-use the packaging
to dispose of the old toner cartridge or image drum
unit.
■Do not expose these components to light for more
than five minutes. Never expose the green drum
(inside the image drum unit) to direct sunlight.
■Always hold the image drum unit by the ends-never
by the middle. Never touch the green drum inside
the image drum unit.
■Exercise care when removing the toner cartridge.
Do not let it touch your clothing or porous materials.
The toner powder causes permanent stains.
■Small amounts of toner spilled on skin or clothing
can be readily removed with soap and cold water.
Using heated water will make removing the stain
much more difficult.
Emergency First Aid
■IF TONER IS SWALLOWED: Dilute by giving two
glasses of water and induce vomiting by
administering Syrup of Ipecac (follow manufacturer’s
instructions). Seek medical attention. Never attempt
to induce vomiting or give anything by mouth to a
person who is unconscious.
■IF TONER IS INHALED: Take person to an open area
for fresh air. Seek medical attention.
■IF TONER GETS IN THE EYES: Flush eyes with large
quantities of cool water for 15 minutes, keeping
eyelids open with fingers. Seek medical attention.

Contents
English
Contents 5
Introduction 8
Features 8
Product Options 9
Memory Expansion 9
PC Interface Board 9
Optional Handset 9
Optional Document Stacker 9
Component Identification 10
What You Should Receive 10
Components 11
Control Panel 13
Control Panel Keys and Indicators 14
The One Touch Keypad 17
Using the One Touch Keys for Dialling 17
Using the One Touch Keys for
Selecting Functions and Programming 17
Signal Tones 18
Installation 19
Getting Started 19
Where to Install Your Fax Machine 19
Unpacking 19
Setting Up Your Fax Machine 20
Install the Paper Tray/Copy Stacker 20
Install the Document Tray 20
Install the Toner Cartridge 20
Connect to the Telephone Line 22
Option: Installing an External Handset 22
Connecting an External Telephone or
Answering Machine 23
Connect Power 23
Loading Paper 23
Setting the Clock 24
Setting the Answering Mode 25
Answering Mode Options 25
Changing the Answering Mode 26
Setting the Fax Identification 26
Setting Language 27
Connecting to a PBX 28
Dial Directories 29
Programming One Touch Keys 29
One Touch Parameters 30
Chain Dialling 30
Programming Auto Dial Numbers 31
Programming Groups 32

English
6Contents
Basic Operations 33
Preparing Documents 33
Document Size 33
Multiple Page Documents 33
Loading Documents 34
Sending a Fax to a Single Location 35
Search Key Dialling 35
Real-Time Dialling 36
Redialling 36
Confirming Results 36
Stopping a Transmission 36
Receiving Faxes Manually 36
Receiving Faxes in Memory 37
No Paper Reception 37
No Toner Reception 37
Cancelling Messages Stored in Memory 37
Rejecting Unsolicited Fax Messages 38
Power Failures and Memory 38
Making Copies 39
Making Copies with the Manual Paper Feeder 39
Using Voice Request 39
To Initiate a Voice Request 40
To Answer a Voice Request 40
Advanced Operations 41
Sending a Fax at a Later Date and Time 41
Sending a Delayed Fax From the Document Feeder 41
Sending a Delayed Fax From Memory 42
Cancelling a Delayed Transmission 43
Sending a Fax to Multiple Locations 43
Sending a Confidential Fax 44
Relay Broadcasting 44
Relay Initiating Station 45
Relay Key Station 45
Relay Broadcast Report 45
Initiating a Relay Broadcast 45
Polling 46
Setting Your Fax Machine to be Polled 46
Polling Documents from Other Fax Machines 46
Programming 47
Customizing Features and Operations 47
Viewing Your Current Settings 47
User Function Settings 47
User Function Settings List 47
Changing Your User Function Settings 50
Setting Your Fax Machine’s Distinctive Ring 51
Dial Parameter Settings 51
Dial Parameter Settings List 51
Changing Your Dial Parameter Settings 53
Service Function Settings 53
Service Function Settings List 53

English
Contents 7
Reports 55
Understanding Reports 55
Activity Report 55
Broadcast Confirmation Report 55
Broadcast Entry Report 56
Message Confirmation Report 56
Configuration Report 56
Phone Directory 56
Power Outage Report 57
Printing Reports 57
Printing a Message Confirmation Report 57
Printing Other Reports 57
Codes Used in Reports 57
Result Codes 57
Communication Codes 58
Problem Solving 59
Clearing a Document Jam 59
Clearing a Printing Paper Jam 60
Replacing the Toner Cartridge 62
Replacing the Image Drum Unit 65
Reading Your Print Counters 67
Problem Checklist 67
Specifications 71
Index 74

English
8Introduction
Introduction
Thank you for purchasing this OKIOFFICE 44 fax
machine. This fax machine uses advanced Light Emitting
Diode technology to transfer received and copied
images to plain paper. It has been designed to make
sending and receiving faxes a fast and trouble-free
process.
Features
The OKIOFFICE 44 includes the following features:
■10 One Touch keys for automatic, single-key dialling
of pre-programmed telephone numbers.
■45 Auto Dial numbers for automatic dialling of
additional pre-programmed telephone numbers.
■5 Groups can be programmed to allow you to
transmit a document to multiple locations with a
single selection.
■A search feature to allow you to look for
pre-programmed telephone numbers by name.
■Halftone transmission in up to 16 shades of gray.
■Fax communication at up to 14,400 bits per second.
■Automatic redial and page re-transmission when a
telephone number is busy or when problems occur
in communication.
■Advanced transmission and reception features,
including delayed transmission, transmission to
multiple locations, relay broadcast initiate and
polling.
■Advanced memory transmission and reception
features, including automatic reception into memory.
■Reports to help you keep track of your fax
machine’s operations and settings.
■Automatic power save mode.
■Answering modes for manual and automatic fax
reception, automatic switching between incoming
voice and fax messages, and to allow an answering
machine to work on the same telephone line.

English
Introduction 9
■A closed network feature to allow you to limit who
can send faxes to your fax machine, or to limit both
where faxes can be sent to and received from.
■Your fax machine can also make up to 50 sorted
copies of an original document (using standard-
weight 20 lb. paper).
■256 KB of built-in memory.
Product Options
A number of product options are available to increase
the usefulness and convenience of your fax machine.
Memory Expansion
Installing additional memory allows your fax
machine to more pages of information in memory.
If you are constantly seeing a MEMORY OVERFLOW
message on your fax machine, you should consider
purchasing additional memory.
■A 1MB memory expansion board is
available.
PC Interface Board
This option allows your fax machine to
communicate with a personal computer. Once the
option is installed, you can:
■Use your fax machine as a local printer.
■Send fax messages directly from your computer.
■Receive and store fax messages directly on your
computer.
■Scan pages from your fax machine into your
computer.
Optional Handset
The optional handset connects directly to your
fax machine and works exactly like a telephone.
Optional Document Stacker
This optional tray connects to the front of your
fax machine and supports documents after they
have been faxed or copied.

English
10 Component Identification
Component Identification
What You Should Receive
Facsimile Unit
Power Cord
Toner Cartridge
Telephone
Cord
Image Drum Unit
(inside fax machine)
Document
Stacker
Document Tray
Paper Tray/
Copy Stacker
Optional
External
Handset

Components
English
Component Identification 11
One Touch
Keypad
Control Panel
Document Guides
Adjust these guides to
the page width of the
documents that are to
be copied or faxed.
Paper Tray/Copy Stacker
Load up to 100 sheets of paper
into this tray. Up to 30 sheets of
finished copies or received faced
are stacked on top of this tray.
Document Tray
Holds original documents
that are to be faxed or copied.
Manual Paper Feeder
Load paper into this slot
when you want to use a
type of paper different from
the paper in the paper tray.

English
12 Component Identification
Components
Expansion
Slot Cover
Open this cover to
expose expansion
slots for optional
PC interface and
memory expansion
boards.
LINE Terminal
Terminal for connecting
the unit to an outside
telephone line.
TEL Terminal
Terminal for connecting
the fax machine to an
optional handset or
external telephone.
AC Power Inlet
Plug the AC power cord,
supplied with your fax
machine, into this inlet.
Image Drum Unit
The image drum unit contains the green
photosensitive drum which receives images
from the LED print head and transfers them
to the printing paper.
Toner Cartridge
This black cylinder,
installed inside the image
drum unit, contains the
black powder which is
your fax machine’s ink.
You will need to install a
new toner cartridge when
the REPLACE TONER
CART message appears on
the display.
LED Print Head
This black bar is the part of your fax
machine which writes received or
copied images onto the image drum
unit. You should clean this bar each
time you change your toner cartridge.

English
Component Identification 13
Control Panel
ABC
PHOTO
22
1
19 18
EX FINE FINE STD LIGHT NORMAL DARK
AUTO REC HYPHEN SEARCH
HOOK
V. REQUEST REDIAL AUTO DIAL
SELECT
FUNCTION COPY
ALARM
UNIQUE
YES NO
8.5* A4 B5 A5
STOP START
12 3 4 5
678/+ 9/SPACE 10/PAUSE
123
456
789
*0#
DEF
JKL MNO
TUV WXYZ
GHI
PQRS
32 4 95 6 7 8 10
1223 2021
11 12 13
14
15
17
16
REPORT
PRINT
COUNTER
DISPLAY
LOCATION
PROG.
USER
PROG.
MSG. PRINT
FROM MEMORY
DELAYED
TX
BROADCAST
FEEDER TX CONF. TX RELAY INIT.-TX POLLING
➞ ➞

English
14 Component Identification
Control Panel Keys and Indicators
1 LCD Display Panel: Refer to this display for
instructions and information while your fax machine is
performing operations or while you are programming.
2 Transmit Resolution/Yes

key: Use this
key to change the resolution used for transmitting
documents. Use STD for standard originals, FINE
and EX.FINE for detailed or small print originals,
and PHOTO for originals that include colours or
many shades of gray.
You will also use this key as the Yes

key when
making selections or to move your cursor while
programming.
3 Type of Original/No

key: Use this key to
select the document contrast after you load a
document for transmission. Use LIGHT for originals
that are too light, NORMAL for documents with good
contrast, and DARK for originals that are too dark.
You will also use this key as the No

key when
making selections or to move your cursor while
programming.
4 Auto Rec Key: Use this key to switch your fax
machine’s answering mode. The answering mode
controls how your fax machine answers incoming
calls and receives faxes. Your fax machine’s display
will always indicate your current selection. See
Setting the Answering Mode in the Installation
chapter for more information about the answering
modes available in your fax machine.
5 Hyphen Key: When programming One Touch
keys and Auto Dial telephone numbers, use this
key to tell your fax machine to wait for the outside
or international line to become available before it
proceeds with dialling the rest of the telephone
number. When programming the TSI/CSI (see page
26) or call back numbers into your fax machine, use
this key to enter a “+” symbol.
6 Search Key: The One Touch keys and Auto Dial
numbers can be programmed to have a name or
location ID associated with their telephone numbers.
Using this key by itself or in combination with the
numeric keypad, you can search for these numbers
alphabetically. You can also use the Search key to
search for unassigned One Touch keys and Auto
Dial numbers.
7 Hook/V. Request Key: Press this key to open a
telephone line for manual dialling. You will be able to
hear the dialling through your fax machine’s speaker.
If you have an optional telephone handset or external
telephone connected to your fax machine, you can
also use this key to initiate or answer a request for
voice communication. During a fax communication,
press this key to tell the operator at the other fax
machine that you want to talk to him or her at the

English
Component Identification 15
end of your transmission or after reception of any
page has been completed. To answer a voice request,
press the this key after lifting your telephone handset.
8 Redial Key: Press this key to manually redial
the last number dialled on your fax machine.
Tip: Once the fax machine has entered power save
mode (after the machine has been inactive for three
minutes), this manual redial function does not work.
9 Auto Dial Key: Auto Dial numbers are
abbreviated numbers for rapid dialling. Rather than
dialling the entire telephone number, you can enter
a 2-digit Auto Dial number instead. You can also use
the Location IDs (names) associated with Auto Dial
numbers to search for these locations by name using
the Search key.
10 Select Function Key: Use this key to activate
your fax machine’s advanced transmission and
reception functions, to obtain reports and for
programming. To select a function, press the Select
Function key, then press the One Touch key
labelled with the function you want to use. While
programming or selecting other functions, pressing
the Select Function key a second time takes you
directly back to your fax machine’s standby mode.
11 Copy Key: After loading a document, press this
key to make a copy. When no documents are
loaded, press this key once to obtain a Message
Confirmation Report about your last transmission on
the LCD Display Panel, and a second time to receive
a printed report. You can also use the Copy key as a
shortcut for programming One Touch keys and Auto
Dial numbers. After you have loaded a document
and manually dialled a telephone number, press
Copy to be able to instantly program that number
into a One Touch Key or Auto Dial number.
12 Stop Key: This key cancels the operation
currently in progress and turns off the Alarm
Indicator. After loading paper or installing a new
toner cartridge, press this key to cancel alarm
conditions after the condition has been corrected.
While you are programming, pressing the Stop key
takes you back step-by-step through the
programming functions you have already selected.
13 Start Key: Press the Start key to initiate the
operation indicated on the display or to confirm
information you have entered into the display. While
the fax machine is in power save mode, press the
Start key to exit power save mode.
14 Alarm Indicator: This indicator will glow red
and an alarm will sound to notify you of any
problem that occurs. To turn the alarm indicator off,
press the Stop key and correct the problem.

English
16 Component Identification
15 Plus key (One Touch key 8): Each fax number
you enter or program into your fax machine can be up
to 32 digits long. In the case that you need to dial a
number which is longer than 32 digits, it is possible to
dial a number using any combination of One Touch
keys, Auto Dial numbers or the numeric keypad. When
programming a chain dial number into a One Touch
key or Auto Dial number, press the Plus key at the end
of the first part of the number to indicate to the fax
machine that this is a chain dial number.
16 Pause Key (One Touch key 10): Use this key on
the One Touch keypad to enter automatic 3-second
pauses (certain countries only) in dialling when
programming telephone numbers. For example, you
may want to use this key to tell your machine to wait
for an outside or international line to open. Pauses in
telephone numbers are marked by a “P” symbol.
17 Space Key (One Touch key 9): Use this key on
the One Touch Keypad to enter spaces while
programming. Unlike the Pause key, spaces are used
for easier reading only and have no effect on
dialling.
18 One Touch Keypad: For a description of all the
functions of the One Touch keypad, see the next
section, The One Touch Keypad.
19 One Touch Labels: After programming a
location into a One Touch key, write the location’s
name on the One Touch label. Lift off the plastic
cover above the One Touch label, use a pencil to
write in the name, then replace the cover.
20 #/Group Key: Once you have programmed
some One Touch keys or Auto Dial numbers, use
this key to create groups to allow you to send the
same fax to multiple locations. After you have
loaded a document, use this key to select the group
you want to send your fax to.
21 0/Unique Key: When dialling, you will use this
key to enter a “0”. When programming your Sender
ID or a Location ID, you can use this key to enter a
variety of unique characters, including: ! # & ‘ ( ) * +
, - . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø.
22 Numeric Keypad: When dialling, these 12 keys
work just like the keypad on a telephone. You will
also use the keypad to enter numbers, letters and
other characters while programming. After pressing
the Search key, you can also use the numeric
keypad to alphabetically search for the names of
locations programmed into your fax machine.
23 */Tone Key: If your fax machine is set to pulse
dialling, this key allows you to switch the dialling
operation of your fax machine from pulse to tone
dialling during your current call. You can also use
this key while programming to create numbers with
mixed pulse-then-tone operation.

English
Component Identification 17
The One Touch Keypad
The One Touch keys are your fax machine’s most
important tool. You will use them for quick, one-
touch dialling, and to access most of your fax
machine’s functions and programming options.
Using the One Touch Keys for Dialling
To use a One Touch key for dialling, just press the
appropriate One Touch key. For each key, you may
program up to two telephone numbers: a primary
number, which will always be dialled first, and an
alternate number which will be automatically dialled
if the first number is busy or if there is no answer.
You can also use the Location IDs (names)
associated with One Touch keys to search for these
locations by name using the Search key.
Using the One Touch Keys for
Selecting Functions and Programming
You will also use the One Touch keys for selecting
special transmission and reception functions, for
obtaining reports and for programming.
To select a function from the One Touch keypad,
press the Select Function key, then press the
corresponding One Touch key.
1/Delayed TX Key: Use this key to send a fax at a later
time and date which you specify (within three days).
2/Broadcast ↔Feeder TX Key: Use this key to send
a fax to multiple locations.
3/Confidential TX Key: Use this key to send a
confidential document to a mail box (a memory
storage area) in the receiving fax machine.
4/Relay Initiate TX Key: Use this key to set up a
relayed fax transmission. During a relayed fax
transmission, your fax machine initiates the
transmission by sending a document to a second fax
machine, which then broadcasts the message to a
number of other fax machines.
5/Polling Key: When a document is loaded on the
document table, use this key to set your fax machine
to wait for another fax machine to call and request
the document to be sent (polling transmission).
When no document is loaded on the document
table, use this key to call another fax machine and

request it to send the documents loaded into it
(polling reception).
6/Report Print Key: Use this key to manually print
reports from your fax machine.
7/Counter Display Key: Your fax machine keeps
track of the number of pages it has printed in
several ways. Use this key to check your fax
machine’s print counters, and to reset your fax
machine’s drum counter after replacing the image
drum unit.
8/Location Program Key: Use this key to program
your fax machine’s One Touch keys, Auto Dial
numbers and groups.
9/User Program Key: Use this key to program your
fax machine’s identification information, to set your
fax machine’s clock and to change your fax
machine’s function settings.
10/Message Print From Memory Key: Your fax
machine can be set to receive messages into memory
and not print them when it runs low on toner. Using this
key you can force messages to print (although print
quality may be poor). When no messages are in
memory, use this key to print a cleaning page to clear
accumulated toner from your fax machine’s image drum.
Signal Tones
Your fax machine emits a number of sounds to
inform you of specific conditions.
Key Select Tone: This is a short beep that occurs
each time you press a key.
Error Tones: If you press a wrong or inappropriate
key, your fax machine will emit three short beeps. If
your fax machine experiences a problem during
communications, it will emit three long beeps. Press
the Stop key to turn the error tone off, then print a
Message Confirmation Report to check the source of
the problem (to do this, press the Copy key twice
with no documents loaded).
Voice Request Tone: During a fax session, either you
or the person at the remote fax machine may initiate a
voice request. When the person at the remote fax
machine either initiates or answers your voice request,
your fax machine will emit a repetitive warbling sound.
End of Session Tone: At the end of every successful
fax session, your fax machine will emit a short beep
to inform you that there were no errors or problems
in the communication.
Off-Hook Alarm Tone: If your fax machine is
equipped with a handset, and if the handset is left
off the hook, your fax machine will emit an
intermittent warbling sound. To turn off the sound,
hang up the handset or press the Stop key.
English
18 Component Identification

Installation
English
Installation 19
Getting Started
To install your new fax machine, follow the
instructions from Unpacking to Setting the Fax
Identification. You must complete these steps for
your fax machine to operate properly.
If you have purchased an option package for your
fax machine, refer to the documentation you
received with that option.
Where to Install Your Fax Machine
■Install your fax machine in a dust-free location away
from direct sunlight.
■Allow several inches on each side of the fax
machine to ensure adequate ventilation.
■Make sure that both power and telephone outlets
are available nearby.
■Choose a location where the relative humidity is
between 20% and 80%, and where the temperature
is between 10°C/50°F and 32°C/92°F.
Unpacking
Before you begin, be sure that all the items listed
below are included in your package. Remove the
contents from the carton and place them on a sturdy
surface.
■Facsimile unit
■Toner cartridge
■Image drum unit (inside facsimile unit)
■Power cord
■Telephone line cord
■Paper tray/Copy stacker
■This handbook
Refer to the illustrations in the Component
Identification chapter.
Tip: A telephone handset, handset cradle and handset
cord may also be included. If any items are missing,
notify your dealer immediately for a replacement. Keep
your packing materials and carton in case you ever
need to ship or transport the machine.

English
20 Installation
Setting Up Your Fax Machine
Install the Paper Tray/Copy Stacker
1Slip the paper tray/copy stacker tabs into the
rearmost slots in the top of the unit. You will feel
them lock into place.
Install the Document Tray
1 Insert the document tray into the long horizontal slot
on the top of the unit. You will feel it lock into place.
Install the Toner Cartridge
1Open the fax machine’s top cover.
2Remove the protective plastic cover from the toner
well in the image drum unit.
Warning: Be careful when handling the toner cartridge.
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner, see
the Safety chapter at the beginning of this handbook.