ooma Safety phone User manual

Quick Start Guide
700-0129-203 1 3 52 4 6 8
Package Contents
Introduction
The Ooma Safety Phone is a small speaker phone
that can be worn or kept by your side all day.
Since the Safety Phone is a fully-working speaker
phone capable of two-way communication, you can
use it to make and receive calls anywhere within the
range of your home Ooma system.
Comfortable to wear and programmable with up to
two speed dial numbers, the Safety Phone gives
you the peace of mind that your caretaker and loved
ones are just a button press away. The Safety Phone
can effectively support your independent lifestyle.
Important Information About the Safety Phone
•Carefully read and follow the instructions in this
Quick Start Guide, which may also be viewed
online at:
http://www.ooma.com/support/documentation
Do not use the Safety Phone if you cannot
understand and follow the instructions.
•Use of the Safety Phone requires high-speed
Internet access and the Ooma Telo device. The
Safety Phone will not work if either the Internet or
Ooma Telo are not functioning properly.
•The Safety Phone is intended for indoor use with a
range of up to 50 meters (164 feet) from the Ooma
Telo. This range may vary based on factors such
as home construction and other electrical devices
and appliances being used in the home.
•The battery in the Safety Phone is not replaceable.
The expected lifetime of the battery is two years,
but may vary based on usage.
•Do not use the Safety Phone if you have an
implanted cardiac pacemaker.
Charging cradle with AC adapter
Microphone
Status LED
Changes color and blinks
to indicate the status of
the Safety Phone.
Talk
Press to place a call, and
again to end the call.
Press and hold to power the
Safety Phone on or off.
Speaker
Volu me Up
Press to increase earpiece
or ringer volume.
Volume Down
Press to decrease earpiece
or ringer volume.
Speed Dial But tons
Charge Phone Register Phone Program Speed Dial Online Quick Reference Guide
Place the Safety Phone on the charging cradle
and charge for a few minutes until the status
LED turns purple and you start to hear the Safety
Phone play two short beeps periodically.
When you are ready to register the phone, take
it out of the cradle and put it back in. The status
LED will start to blink red and blue.
Press and hold the PAGE button on your Ooma
device for three seconds to activate registration
mode.
The Safety Phone will now register with your
Ooma system. When the registration process
is successful, you will hear a long beep.
Continue to charge the Safety Phone for at
least three hours until the status LED lights up
solid blue.
Front
Back
Finish the installation process by going to:
http://my.ooma.com/devices
Here you will be able to program the two
speed dial buttons.
Step 1 Step 2 Step 3
Ooma Safety Phone with lanyard
BC
Breakway
connector
WARNING: To avoid injury,
please review the Important Safety
Information section on page 11
before using the Safety Phone.
Operation Instructions
•Powering the Safety Phone on or off
To power the phone on or off, press and hold the
TAL K button until you hear three short beeps.
•Making an outgoing call
Outgoing calls can be placed to either of the two
pre-programmed speed dial buttons. Press the
appropriate button to call the programmed number.
•Answering a call
Answer incoming calls by pressing the TA LK but ton.
•Ending a call
To end a call, press the TALK button again while
on a call. You can also end a call by putting the
Safety Phone back onto the charging cradle.
•Adjusting the volume
The speaker volume can be adjusted up by pressing
the VOLUME UP or VOLUME DOWN button during
a call. Use the same buttons to adjust the ringer
volume when the phone is in idle mode.
•Registering to a new base unit
Register the Safety Phone to a different base unit
by pressing and holding the VOLUME UP and
VOLUME DOWN buttons at the same time until the
status LED toggles between red and blue.
7

• Thephoneisdesignedforbody-wornoperationandmeetsFCCRFexposure
guidelines when used with any belt clip, carrying case, or other accessory
supplied with this product. (All necessary accessories are included in
the package; any additional or optional accessories are not required for
compliance with the guidelines.) Third party accessories (unless approved by
the manufacturer) should be avoided as these might not comply with FCC RF
exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable Industry Canada Terminal
EquipmentTechnicalSpecications.Thisisconrmedbytheregistrationnumber.
TheabbreviationICbeforetheregistrationnumbersigniesthatregistration
was performed based on a Declaration of Conformity indicating that Industry
Canadatechnicalspecicationsweremet.ItdoesnotimplythatIndustryCanada
approved the equipment.
Radio equipment
ThetermICbeforetheradiocerticationnumberonlysigniesthatIndustry
Canadatechnicalspecicationsweremet.Operationissubjecttothefollowing
two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of the device. “Privacy of communications may not be ensured when
using this telephone”.
IC Number: 1135B-80949600
Copyright Notices
© 2014 Ooma, Inc. All rights reserved. Reproduction in whole or in part without
written permission is prohibited. Ooma, the Ooma logo, Ooma Telo,Ooma Safety
Phone and all other Ooma company, product and service names and slogans
are trademarks of Ooma, Inc. All other product, service or brand names are the
property of their respective owners. Patent pending.
Compliance Information
Anychangesormodicationstothisproductnotexpresslyapprovedbythe
manufacturer or other party responsible for compliance could void your authority
to operate this product.
FCC Part 15 Information
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
This device must accept any interference received, including interference that may
cause undesired operation. Privacy of communications may not be ensured when
using this phone.
FCC PART 15.105(b): Note: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interferencewill not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdifferentfromthat
to which the receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
RF Exposure Information
This product complies with FCC radiation exposure limits under the
following conditions:
• Thebasemustbeplacedtoallowaminimumof20cm(8inches)betweenthe
antenna and all persons during normal operation.
• Thebasemustnotbecollocatedoroperatedinconjunctionwithanyother
antenna or transmitter.
What this Warranty Covers. Ooma agrees to provide a limited warranty to the
holder of a valid proof of purchase (“Consumer” or “you”) that the Ooma Safety
Phone contained in this package (“Product”) is free from material defects in
material and workmanship, subject to the exclusions noted below. This limited
warranty extends only to the Consumer for Products purchased and used in the
United States of America or Canada.
What Ooma Will Do. During the warranty period, Ooma or its authorized service
representative will repair or replace, at its option, without charge, a Productwhich
is found to be materially defective in materials or workmanship and returned to
Ooma. Ooma, at its option, may use new or refurbished replacement parts to
repair the Product, or may replace the Product with a new or refurbished product
having the same or similar function.
How Long this Warranty Lasts. This limited warranty shall expire one (1) year
from the date of the Product purchase. Replacement or refurbished parts and
products are warranted for the original Product warranty period. This warranty
terminates if you sell or transfer your Product.
What this Warranty Excludes. This limited warranty does not cover: (a) the cost
of shipping and handling for returned and replacement products, or damage or
loss during shipment for warranty service; or (b) any software (which is governed
exclusively by the licensing terms of such software); or (c) any Product that
has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling that is contrary to operation
instructions,neglect,actsofgod,inundation,re,waterorotherliquidintrusion,or
force majeure; or (d) any Product that has been damaged due to repair, alteration,
ormodicationbyanyoneotherthananauthorizedservicerepresentativeof
Ooma; or (e) any Product to the extent that the problem experienced is caused
by signal conditions, network reliability or cable or antenna systems; or (f) any
Product whose identifying information has been removed, altered or rendered
illegible; or (g) any Product purchased, used, serviced, or shipped for repair from
outside the United States or Canada, or that is returned without a valid proof
of purchase; or (h) any indirect or consequential harm caused as a result of any
defect or failure of the Product to properly operate, including without limitation lost
data or inability to communicate.
How to Get Warranty Service. Toobtain warranty service, call Customer
Support toll-free at 1-888-711-6662 (USA) or 1-866-929-6662 (Canada) for detailed
information, including instructions on how and where to return your Product and
on any applicable costs associated with a repair, replacementor exchange. You
may be required to provide proof of purchase before obtaining warranty service,
and it is your sole responsibility to maintain such proof (e.g., a sales receipt).
Returned products that are determined not to be materially defective will be
subject to a handling fee. If you disagree with any of our decisions with respect to
warranty service, you have the right to contest that decision as permitted under
applicable laws and regulations.
How State Law Applies.Thislimitedwarrantygivesyouspeciclegalrights.You
may also have other rights which vary from state to state.
Warranty Disclaimer and Limitation on Liability. THIS WARRANTYIS THE
COMPLETEANDEXCLUSIVEWARRANTYAGREEMENTFORTHEOOMA
SAFETY PHONE BETWEEN YOU AND OOMA. NO ONE IS AUTHORIZED TO
MAKE MODIFICATIONS TO THIS LIMITED WARRANTY AND YOU SHOULD
NOTRELYONANYSUCHMODIFICATION.OOMARESERVESTHERIGHTTO
CHANGE ITS LIMITED WARRANTY WITHOUT PRIOR NOTICE FOR FUTURE
SALES. OOMA DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO ITS
PRODUCTS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, COURSE OF DEALING, TRADE USAGE
OR PRACTICE OR THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD
PARTYRIGHTS.MOREOVER,OOMASHALLNOTBELIABLEFORINDIRECT,
INCIDENTAL,SPECIAL,EXEMPLARY,PUNITIVE,ORCONSEQUENTIAL
DAMAGES OF ANY NATURE ARISING OUT OF, OR IN CONNECTION WITH, THE
LIMITED WARRANTY OR THE USE OR PERFORMANCE OF ANY PRODUCT,
WHETHER BASED ON CONTRACT OR TORT,INCLUDING NEGLIGENCE,
ORANYOTHERLEGALTHEORY,EVENIFWEHAVEBEENADVISEDOFTHE
POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY BY
OOMA FOR DAMAGES OF ANY NATURE, REGARDLESS OF FORM, ACTION OR
FORESEEABILITY,SHALLINNOEVENTEXCEEDTHEAMOUNTPAIDBYYOU
TO US FOR THE OOMA SAFETY PHONE UPON WHICH LIABILITY IS BASED.
SOMESTATESAND/ORCOUNTRIESDONOTALLOWLIMITATIONSON
HOWLONGANIMPLIEDWARRANTYLASTS,AND/ORDONOTALLOWTHE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SOTHEABOVELIMITATIONSAND/OREXCLUSIONSMAYNOTAPPLYTO
YOU. IF SUCH IS THE CASE, TO THE EXTENT PERMITTED BY APPLICABLE
LAW, OOMA LIMITS THE DURATION OF ANY IMPLIED WARRANTIES TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.
Disclaimer of Liability and Indemnication: YOU UNDERSTANDAND
AGREE THAT OOMA IS NOT RESPONSIBLE, AND DISCLAIMS ALL LIABILITY
FOR, RELATED TO, OR ARISING OUT OF, YOUR FAILURETO (I) CHARGE
THE OOMA SAFETY PHONE, (II) REGISTER THE OOMA SAFETY PHONE,
(III) ENTER IN THE CORRECT INFORMATION WHILE PROGRAMMING
THEOOMASAFETYPHONEONLINE,OR(IV)TESTTHEFUNCTIONAND
RANGEOFTHEOOMASAFETYPHONEANDTHEOOMASERVICES.WE
DONOTHAVEANYCONTROLOVERWHETHER,ORTHEMANNERIN
WHICH,CALLSUSINGOUR911DIALINGSERVICEAREANSWEREDOR
ADDRESSED BY ANY EMERGENCY RESPONSE CENTER. WE DISCLAIM
ALL RESPONSIBILITY FOR THE ABILITY OF THE OOMA SAFETY PHONE TO
CONNECT TO AN EMERGENCY RESPONSE CENTER, THE CONDUCT OF
THE EMERGENCY RESPONSE CENTER AND THE NATIONAL EMERGENCY
CALLING CENTER. WE RELY ON THIRD PARTIES TO ASSIST US IN ROUTING
911 CALLS TO EMERGENCY RESPONSE CENTERS AND TO A NATIONAL
EMERGENCY CALLING CENTER. WE DISCLAIM ANY AND ALL LIABILITY
ORRESPONSIBILITYINTHEEVENTSUCHTHIRDPARTYDATAUSEDTO
ROUTE CALLS IS INCORRECT OR YIELDS AN ERRONEOUS RESULT. WE DO
NOTHAVEANYCONTROLOVERTHEACTIONSOROMISSIONSOFYOUR
ALERT CONTACTS (AS PROGRAMMED BY YOU UPON REGISTRATION OR
THEREAFTER), OR THE INTERNET CONNECTION OR MOBILE TELEPHONE
CARRIERSERVICESUTILIZEDBYYOUORYOURALERTCONTACTS.NEITHER
OOMA NOR ITS OFFICERS OR EMPLOYEES MAY BE HELD LIABLE FOR ANY
CLAIM,DAMAGE,ORLOSS,ANDYOUHEREBYWAIVEANYANDALLSUCH
CLAIMS OR CAUSES OF ACTION, ARISING FROM OR RELATING TO OUR 911
DIALINGSERVICES.YOUSHALLDEFEND,INDEMNIFY,ANDHOLDHARMLESS
OOMA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND
ASSIGNS,ANDANYOTHERSERVICEPROVIDERWHOFURNISHESSERVICES
TOYOUINCONNECTIONWITHTHEOOMASAFETYPHONEORSERVICES,
FROM ANY AND ALL CLAIMS, LOSSES, DAMAGES, FINES, PENALTIES,
COSTS, AND EXPENSES (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’
FEES) BY,OR ON BEHALF OF, YOU OR ANY THIRD PARTY RELATING TO
THE ABSENCE, FAILURE, OR OUTAGEOF THE OOMA SAFETY PHONE OR
OOMASERVICE,INCLUDING911DIALINGAND911ALERTS,INCORRECTLY
ROUTED 911 DIALING CALLS AND INCORRECTLY ROUTED ALERTEMAILS OR
TEXT MESSAGES, INCORRECTLY ENTERED EMAIL ADDRESSES OR MOBILE
TELEPHONENUMBERSFORTHEALERTCONTACTS,AND/ORTHEINABILITY
OF ANY USER OF THE OOMA SAFETY PHONE TO BE ABLE TO USE OOMA
SERVICE,911DIALING,911ALERTS,ORACCESSEMERGENCYSERVICE
PERSONNEL. IF YOU ARE NOT COMFORTABLE WITH THE LIMITATIONSOF
THE911DIALINGSERVICE,YOUSHOULDHAVEANALTERNATIVEMEANS
OFACCESSINGTRADITIONAL911SERVICES.IFYOUARENOTCOMFORTABLE
WITHTHELIMITATIONSOFTHEOOMASAFETYPHONE,OOMASERVICE,911
DIALING,OR911ALERTSSERVICE,YOUSHOULDNOTENABLEAND/ORUSE
THE OOMA SAFETY PHONE.
Important Safety Information Limited Warranty
Online knowledgebase: www.ooma.com/support
User manuals: www.ooma.com/userguide
Community forum: forums.ooma.com
Live customer care: 1-888-711-6662 (US)
1-866-929-6662 (Canada)
Need Assistance?
Check out these resources for troubleshooting
guides or additional help:
LED Indicators
The status LED on the Ooma Safety Phone can
communicate information about the connection and
battery status of the device. The table below shows
the different indicator patterns that the phone uses:
Audio Indicators
The Ooma Safety Phone also uses audio indicators
to communicate changes in the device status. See
below for a table of audio prompts:
910 12 14 15 1611 13 17
Purple Steady Phone is unregistered
Flashing Phone is registered, but it
cannot connect to your Ooma
system (searching or out
of range)
Blue Steady Phone is seated in the charging
cradle and fully charged.
 Longashing Phoneisinidlemodeandnot
charging.
Doubleashing Phone is on and connected to
a phone call.
Continuously Phone is ringing.
 ashing
Red Steady Phone is charging on its cradle.
Flashing Battery is low and the phone
needs to be returned to its
charging cradle.
Doubleashing Phone is in use and the battery
is low.
 Tripleashing Phoneispoweringoff.
Red/Blue Toggling Phone is in registration mode.
Long beep The phone has successfully registered
to your Ooma system.
Two short beeps Battery is low and the phone must be
returned to charging cradle.
Three short beeps The phone is on but the signal is weak.
 Phoneispoweringon/off.
WARNING: Failure to follow these safety
instructions could result in re, electric shock,
or other injuries, or damage to the Ooma Safety
Phone or other property. The Safety Phone and
its accessories must be operated only for its
intended use and not for any other purposes.
Read all the safety information below before
using the Ooma Safety Phone.
•This product contains a non-replaceable lithium-
ionbattery.Thereisriskofexplosion,re,burnor
leaking which can be caused by improper charging,
shorting of the battery, or other misuse. Always
use the charger provided with the product.
DO NOT attempt to disassemble, replace, or
otherwise attempt to access the battery.
•This unit is NOT waterproof. DO NOT expose
this product to water, rain, moisture, other liquids
(alcohol, etc.) or submerse in water or other liquids
for any reason. DO NOT bath or shower while
wearing or using this product.
•DO NOT bath or shower while wearing or using this
product. DO NOT use this product near water, for
example, near a wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
•Objects worn around the neck may pose a risk of
injury, including strangulation. Use the lanyard with
caution. DO NOT attempt to disable the break-away
feature on the lanyard as this may increase the risk
of injury. Keep the lanyard away from children.
•Avoid using this product during an electrical storm.
There may be a remote risk of electric shock
from lightning.
•DO NOT use this product to report a gas leak in the
vicinity of the leak.
•DO NOT use this product if you have an implanted
cardiac pacemaker.