OpenEye CM-650 User manual

Camera
CM-650
www.openeye.net
5MP Outdoor IP Box Camera
User Manual
Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50

2

31100AC 3
5MP IP Box Camera (CM-650)
User Manual
Manual Edition 31100AC – JULY 2013
©2000-2013, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is
subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall OPENEYE be
liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever
(including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and
whether in an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and
OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

4
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported
location. Improperly installed product may fall, causing serious injury to a child or
adult, and damage to the product. Use only with a mounting device recommended by
the manufacturer, or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by
manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the
marking label.
Precautions
Operating
•Before using, make sure power supply and others are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Do not block the cooling holes on the bracket. This camera has a cooling fan inside
the housing. Blocking the cooling holes will cause heat to build up and cause
malfunction.
•Care must be taken when you clean the clear dome cover. Scratches and dust will
ruin the image quality of your camera.Do not use strong or abrasive detergents
when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty.
In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

31100AC 5
Installation and Storage
•Install electricity wiring carefully. Please note that input electricity to the unit is at
tolerance of DC 12V ± 10%. Do not install the camera in areas of extreme
temperatures in excess of the allowable range. ( 14°F ~ 122°F / -40°C ~ 50°C)
•Avoid installing in humid or dusty places. The relative humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects. Whether the
camera is in use or not, never aim it at the sun or other extremely bright objects.
Otherwise the camera may be smeared and damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This symbol on the product or on its packaging indicates that this product shall not be
treated as household waste in accordance with Directive 2002/96/EC. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic
equipment. By proper waste handling of this product you ensure that it has no negative
consequences for the environment and human health, which could otherwise
be caused if this product is thrown into the garbage bin. The recycling of
materials will help to conserve natural resources.
For more details information about recycling of this product, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring
that any potential trace contamination levels of restricted substances are
below the maximum level set by EU Directive 2002/95/EC, or are exempted
due to their application.

6
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

31100AC 7
TABLE OF CONTENTS
Introduction ...................................................................................................................................10
Overview ....................................................................................................................................10
Product Features ...................................................................................................................10
Getting Started ..............................................................................................................................11
Box Contents..............................................................................................................................11
Camera Overview.......................................................................................................................12
Dimensions............................................................................................................................12
Connections...........................................................................................................................13
Installation .....................................................................................................................................14
Power and Ethernet Connection.................................................................................................14
Power Connection..................................................................................................................14
Ethernet Cable Connection....................................................................................................14
LENS MOUNTING......................................................................................................................15
alarm i/o connection ...................................................................................................................15
Locate Camera...............................................................................................................................16
OpenEye Network Camera manager..........................................................................................16
Installation..............................................................................................................................16
Starting Network Camera Manager........................................................................................16
Device Addressing.................................................................................................................17
Finding Network Devices ..................................................................................................17
Setup & Configuration ..................................................................................................................18
Connecting to the Camera..........................................................................................................18
Resetting the Camera............................................................................................................18
Administrator/User Privileges.................................................................................................18
Connecting a Stream.............................................................................................................18
Connecting Over the Internet.................................................................................................20
Viewer Software .........................................................................................................................21
Viewer Tabs...........................................................................................................................21
Home .....................................................................................................................................22
System...................................................................................................................................23
System..............................................................................................................................23
Security.............................................................................................................................24
Admin Password ..........................................................................................................24

8
Add User......................................................................................................................25
Delete user...................................................................................................................25
Edit user.......................................................................................................................25
Network.............................................................................................................................26
Get IP address automatically (DHCP)..........................................................................26
Use fixed IP address....................................................................................................26
DDNS................................................................................................................................28
Mail ...................................................................................................................................29
FTP ...................................................................................................................................30
Application ........................................................................................................................31
Motion Detection...............................................................................................................33
Storage Management........................................................................................................37
Recording..........................................................................................................................38
Snapshot...........................................................................................................................39
Information........................................................................................................................40
System Log.......................................................................................................................40
View User Information..................................................................................................41
View User Privilege......................................................................................................41
Parameter List..............................................................................................................42
Software Upgrade.............................................................................................................43
Upgrading the Camera Viewer Software......................................................................43
Maintenance......................................................................................................................45
Video and Audio Streaming Settings .....................................................................................46
Video Format.....................................................................................................................46
Text Overly Settings.....................................................................................................46
Video Rotate Type........................................................................................................47
Video Compression...........................................................................................................48
Video OCX Protocol..........................................................................................................49
Multicast Mode.............................................................................................................49
Frame Rate Control...........................................................................................................50
Video Mask.......................................................................................................................51
Audio.................................................................................................................................52
Transmission Mode......................................................................................................52
Bit Rate ........................................................................................................................53
Camera..................................................................................................................................54
Exposure...........................................................................................................................54
White Balance...................................................................................................................55
Brightness.........................................................................................................................55

31100AC 9
Sharpness.........................................................................................................................55
Contrast ............................................................................................................................55
Saturation..........................................................................................................................56
Hue ...................................................................................................................................56
Backlight ...........................................................................................................................56
Digital Zoom......................................................................................................................56
IR Function........................................................................................................................56
WDR Function...................................................................................................................56
TV System ........................................................................................................................56
Logout....................................................................................................................................56
Specifications................................................................................................................................57
Camera Specifications................................................................................................................57
IP Specifications.........................................................................................................................58
Appendix A ....................................................................................................................................59
Back focus adjustment ...............................................................................................................59
Adjusting Back Focus ............................................................................................................59
Appendix B ....................................................................................................................................60
set up internet security ...............................................................................................................60
Setting Internet Security Level to Default...............................................................................60
Adjusting ActiveX Controls and Plug-ins................................................................................61

10
INTRODUCTION
OVERVIEW
OpenEye’s CM-650 is a 5 megapixel box camera designed for indoor installations where
high resolution images are required.
The CM-650 transmits images across the network using MJPEG and H.264 codecs and
offers dual and quad streaming capabilities as well as high-resolution analog output.
Product Features
•ONVIF™ compliant
•H.264/ MJPEG video streaming
•5MP resolution
•C/CS Mount
•True Day/Night
•Digital Wide Dynamic Range
•Power Over Ethernet

31100AC 11
GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is
missing or has defects, DO NOT install or operate the product and contact your dealer for
assistance.
CM-650
Adjustment Tool CD Quick Start Guide

12
CAMERA OVERVIEW
Before installing or connecting the camera, please refer to this section and complete
preparations for setup and all switch settings.
Dimensions
•Length – 5 inches (125 mm)
•Width – 3.25 inches (82 mm)
•Height – 2.08 inches (53 mm)

31100AC 13
Connections
Item Pin Definition
Video Connector - Analog Video Output
Alarm I/O 1 Output +
2 Output -
3 Input +
4 Input 1
Power Connection - 12V Power
Reset Button - Reset to factory default
Power LED - Power connection indication
Network (RJ45) - 10/100 Ethernet PoE
Network LEDs - Network Connection and Activity
Auto Iris Connection - Auto Iris Lens Connector
Line Out;
Line In / Mic Out - Two-way audio transmission
Micro SD Card Slot - For video storage
Video
Network
Auto Iris
Reset
Micro SD card slot
Power LED
Alarm I/O
Line out, Line in /Mic Out
Power

14
INSTALLATION
POWER AND ETHERNET CONNECTION
Read the installation instructions before installing and connecting the IP camera.
Power Connection
You can use 12vDC power or Power over Ethernet (PoE) to power the CM-650 camera.
When powered by PoE, any 802.3af compliant device may be used to provide power.
When using 12vDC power, refer to the pin definition table in the Camera Overview >
Connections section for the proper connection.
Note OpenEye recommends against using more than one power source at a time. Do
not use a PoE power source when providing the camera with 12vDC power.
Make sure the camera’s power cable is correctly and firmly connected. If using Power
over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the
network.
Ethernet Cable Connection
OpenEye recommends using Category 5 Ethernet cable to connect the camera to your
network. For the best transmission quality, the cable length should not exceed 328 feet
(100 meters). Connect a network cable to the camera using the RJ45 input and connect
the other end of the cable to your network switch or recorder.
Note If you are connecting the camera directly to a recorder, a crossover cable is
necessary for most configurations.
Check the status of the network connection by looking at the link indicator and activity
indicator LEDs. If the LEDs are not lit check your network connection. The green link LED
indicates a network connection and the orange activity LED flashes to indicate network
activity.

31100AC 15
LENS MOUNTING
The lens for the CM-650 is shipped separate from the camera. To attach the CM-650
lens, remove the cover from the lens fixture on the body of the camera, and then attach
the lens by screwing it onto the fixture. Be careful not to touch the photosensor inside the
body of the camera. Once the lens is attached, remove the lens cap.
ALARM I/O CONNECTION
The CM-650 is equipped with one alarm input and one relay output. Refer to alarm pin
definition below to connect alarm devices to the IP camera if needed.
DC 12V/ PoE
PIN 1:
Output+
PIN 2:
Output-
PIN 3:
Input+
PIN 4:
Input-

16
LOCATE CAMERA
OPENEYE NETWORK CAMERA MANAGER
Use the included Network Camera Manager software to easily find your network cameras
for initial setup. The OpenEye IP Finder software is included on the CD with all OpenEye
IP devices.
Installation
You can install Network Camera Manager on any personal computer (PC) or laptop using
the software CD included with your OpenEye IP camera or by downloading the program
from openeye.net.
Note Network Camera Manager will only work on PCs or laptops that use a Windows
operating system. It is compatible with Windows XP, Vista, 7, and 8.
Starting Network Camera Manager
After installing the program on your PC or laptop, open the program to begin configuring
your cameras.
To access Network Camera Manager on an OpenEye recorder, you must operate the
recorder in Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click Network Camera Manager.

31100AC 17
Device Addressing
The functions on the Device Addressing tab allow you to find, configure, and view network
cameras.
Finding Network Devices
5. Click Find Devices on the Device Addressing tab.
6. To narrow your search by Camera Model, Project, or Camera Name, select
your desired criteria from the appropriate lists.

18
SETUP & CONFIGURATION
CONNECTING TO THE CAMERA
1. Locate the camera on the IP Finder list.
2. Double-click the camera to open the Viewer software in your web browser.
3. Log in to the camera with the appropriate User Name and Password.
Note The default User name is Admin and the default Password is1234. The
username and password are case sensitive. OpenEye recommends you change
the Admin password for security reasons.
Resetting the Camera
If it is necessary to reset the camera to the factory default settings, hold down the Reset
button (see Connections) for 30 seconds. This will return all settings, including network
setup, to the factory default. The IP address of the camera will return to 192.168.0.250.
Administrator/User Privileges
The Administrator account has the authority to configure the IP camera and authorize
users’ access to the camera. The User accounts have access to the camera with limited
authority.
Connecting a Stream
OpenEye IP cameras are optimized for use with OpenEye recorders, but you can also
connect to your OpenEye IP cameras using third party software like VLC media player
(http://www.videolan.org).
To connect the camera you may need to provide the stream URL. All OpenEye IP
cameras are capable of delivering two RTSP streams, as well as streaming MJPEG over
HTTP. The stream URLs are listed below.
rtsp://<ip address>/mjpeg
rtsp://<ip address>/mpeg4
rtsp://<ipaddress>/h264
http://<ipaddress>:8008
The MJPEG over HTTP stream is identified by a port number. The default port is 8008;
this port can be configured in the cameras Network page:

31100AC 19

20
Connecting Over the Internet
There are some challenges with connecting to OpenEye IP cameras over WAN (internet)
connections because the camera streams video over RTSP. RTSP is an excellent
protocol for media and is now used on many IP cameras (including OpenEye) as the
default streaming option.
However, RTSP is not suitable for transmission between two locations that are behind
different routers. In this case, the client (for example, the OpenEye HVR or NVR server
software) connects to the camera, then requests a stream. The camera uses that
connection to return a stream, but since the connection originated on the client side and
has now switched to the camera (remote) side, the router does not have any way to
determine where the traffic should be routed, so no video appears at the recorder.
There are three solutions to this:
1. Connect modems on both sides directly to the recorder and camera. If there is no
router, no network address translation is needed.
2. Use routers with VPN support and set up a small VPN. Once this is done, the traffic
will be treated as though it were all on the local network.
3. (Best solution) – Use routers with connection tracking. This is quite easy; VOIP
also uses RTSP and faces the same challenges. If a router is marketed as having
“VOIP Support”, it will have the necessary connection tracking capability to allow any
type of RTSP communication (not just VOIP).
With proper planning and the correct equipment, RTSP cameras CAN stream over the
WAN to a recording device for minimal additional cost and labor.
Please contact OpenEye support if you require any additional information on these topics.