OpenEye OE-C7312-AWR User manual

Camera
OE-C7312-AWR
www.openeye.net
Outdoor IP Dome Camera
User Manual
Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50

2

32616AA 3
Outdoor WDR IP Camera (OE-C7312-AWR)
User Manual
Manual Edition 32616AA – MARCH 2014
©2014, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is
subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall OPENEYE be
liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever
(including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and
whether in an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and
OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

4
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported
location. Improperly installed product may fall, causing serious injury to a child or
adult, and damage to the product. Use only with a mounting device recommended by
the manufacturer, or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by
manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the
marking label.
Precautions
Operating
•Before using, make sure power supply and others are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Do not block the cooling holes on the bracket. This camera has a cooling fan inside
the housing. Blocking the cooling holes will cause heat to build up and cause
malfunction.
•Care must be taken when you clean the clear dome cover. Scratches and dust will
ruin the image quality of your camera.Do not use strong or abrasive detergents
when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty.
In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

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Installation and Storage
•Install electricity wiring carefully. Please note that input electricity to the unit is at
tolerance of DC 12V/AC 24V ± 10%. The camera is capable of surge protection;
ensure AC power model unit is grounded appropriately against damage by heavy
current or electric shock.
•Do not install the camera in areas of extreme temperatures in excess of the allowable
range. (-40°C ~50°C / -40°F ~ 122°F)
•Avoid installing in humid or dusty places. The relative humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects. Whether the
camera is in use or not, never aim it at the sun or other extremely bright objects.
Otherwise the camera may be smeared and damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This symbol on the product or on its packaging indicates that this product shall
not be treated as household waste in accordance with Directive 2002/96/EC.
Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By proper waste handling of
this product you ensure that it has no negative consequences for the
environment and human health, which could otherwise be caused if this
product is thrown into the garbage bin. The recycling of materials will help to
conserve natural resources.
For more details information about recycling of this product, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring
that any potential trace contamination levels of restricted substances are
below the maximum level set by EU Directive 2002/95/EC, or are exempted
due to their application.

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Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

32616AA 7
Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material
under normal use for a period of two years after the date of purchase. Any defective
product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced
at no additional charge. OpenEye may elect to replace defective products with new or
factory reconditioned products of equal or greater value. Repairs made necessary by
reason of misuse, alteration, normal wear, or accident are not covered under this
warranty.
Exceptions to this are listed below:
•Three Years on all Digital Recorders
•Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90
days from the date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other
warranties by OpenEye express and implied, including without limitation the warranties of
merchantability and fitness for a particular purpose. Under no circumstances will OpenEye
be liable for any consequential, incidental, special or exemplary damages arising out of or
connected with the sale, delivery, use or performance of the product, even if OpenEye is
apprised of the likelihood of such damages occurring. In no event shall OpenEye liability
exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state or country to country.
*Requires corresponding security deposit. Advanced Replacement limited to components
only outside of the USA and Canada.
For the most up to date information visit www.openeye.net

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TABLE OF CONTENTS
Introduction ...................................................................................................................................11
Overview ....................................................................................................................................11
Product Features ...................................................................................................................11
Getting Started ..............................................................................................................................12
Box Contents..............................................................................................................................12
Camera Overview.......................................................................................................................13
Dimensions............................................................................................................................13
Connections...........................................................................................................................14
Installation .....................................................................................................................................15
Power and Ethernet Connection.................................................................................................15
Power Connection..................................................................................................................15
Ethernet Cable Connection....................................................................................................15
Camera Installation.....................................................................................................................16
Locate Camera...............................................................................................................................20
OpenEye Network Camera manager..........................................................................................20
Installation..............................................................................................................................20
Starting Network Camera Manager........................................................................................20
Device Addressing.................................................................................................................21
Finding Network Devices ..................................................................................................21
Setup & Configuration ..................................................................................................................22
Connecting to the Camera..........................................................................................................22
Resetting the Camera............................................................................................................22
Administrator/User Privileges.................................................................................................22
Connecting a Stream.............................................................................................................23
Connecting Over the Internet.................................................................................................24
Viewer Software .........................................................................................................................25
Viewer Tabs...........................................................................................................................25
Home .....................................................................................................................................26
System...................................................................................................................................28
System..............................................................................................................................28
Security.............................................................................................................................29
Admin Password ..........................................................................................................29

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Add User......................................................................................................................30
Delete user...................................................................................................................30
Edit user.......................................................................................................................30
Network.............................................................................................................................31
Get IP address automatically (DHCP)..........................................................................31
Use Fixed IP Address...................................................................................................32
QoS (Quality of Service)...............................................................................................34
SNMP...........................................................................................................................34
UPnP (Universal Plug and Play) ..................................................................................35
DDNS................................................................................................................................36
Mail ...................................................................................................................................37
FTP ...................................................................................................................................38
HTTP.................................................................................................................................39
Alarm.................................................................................................................................40
Motion Detection...............................................................................................................42
Network Failure Detection.................................................................................................46
Tampering Alarm...............................................................................................................47
Periodical Event................................................................................................................48
Storage Management........................................................................................................49
Recording..........................................................................................................................50
Schedule...........................................................................................................................52
Snapshot...........................................................................................................................53
Information........................................................................................................................54
System Log..................................................................................................................54
User Login Information.................................................................................................55
Parameter List..............................................................................................................56
Software Version...............................................................................................................57
Upgrading the Camera Firmware.................................................................................57
Maintenance......................................................................................................................58
Video and Audio Streaming Settings .....................................................................................59
Video Format.....................................................................................................................59
Video Compression...........................................................................................................62
Hot Spot............................................................................................................................63
Video OCX Protocol..........................................................................................................64
Multicast Mode.............................................................................................................64
Frame Rate Control...........................................................................................................66
Video Mask.......................................................................................................................67
Audio.................................................................................................................................68

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Transmission Mode......................................................................................................68
Server Gain Settings....................................................................................................69
Bit Rate ........................................................................................................................69
Recording to Storage...................................................................................................69
Camera..................................................................................................................................70
Exposure...........................................................................................................................70
White Balance...................................................................................................................71
Picture Adjustment............................................................................................................72
IR Function........................................................................................................................72
Digital Zoom......................................................................................................................73
3DNR/2DNR......................................................................................................................73
Digital Stabilization............................................................................................................73
Logout....................................................................................................................................73
Specifications................................................................................................................................74
Camera Specifications................................................................................................................74
IP Specifications.........................................................................................................................75

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INTRODUCTION
OVERVIEW
The OE-C7312-AWR is an outdoor IP Dome, capable of providing real-time high-quality
video. This camera is capable of dual streaming, delivering multiple streams to multiple
clients with options for streaming in MJPEG and H.264.
With a compact and sophisticated mechanical design the Outdoor IP Dome Camera is
easy to install and the vandal proof cover can protect the camera from heavy damage.
Product Features
•Sony progressive scan CMOS sensor
•IP Iris
•2MP resolution
•H.264/ MJPEG video streaming
•Frame Rate: all resolutions transmit 25/30ips real time
•True Wide Dynamic Range
•Two-way audio support
•IP66 rated
•Security Torx screws protect against tampering
•3-axis (pan/tilt/rotation) position adjustment
•Built-in heater
•24 IR LEDs
•4S mount support

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GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is
missing or has defects, DO NOT install or operate the product and contact your dealer for
assistance.
OE-C7312-AWR Camera BNC cable
Self Tapping Screws Plastic Anchors Security Torx Tool
Rubber Washers Quick Start Guide CD

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CAMERA OVERVIEW
Before installing or connecting the dome camera, please refer to this section and complete
preparations for dome setup and all switch settings.
Dimensions
•Diameter – 151 mm (5.9 inches)
•Height – 130 mm (5.12 inches)

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Connections
No. Description Pin Note
1 Network - RJ45
2 Power 1 (AC 24v) AC 24 1
2 (AC 24v) AC 24 2
3 DC 12v (GND)
4 DC 12v (+)
3 BNC - Analog video output
4 microSD Card Slot - For video recording storage
5 Alarm & Audio I/) 1 Alarm In (-)
2 Alarm in (+)
3 Alarm out (-)
4 Alarm out (+)
5 Audio out (R)
6 Audio out (L)
7 Audio GND
8 Audio in (R)
9 Audio in (L)
6 Reset button - Reset camera to default settings

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INSTALLATION
POWER AND ETHERNET CONNECTION
Read the installation instructions before installing and connecting the IP camera.
Power Connection
You can use 12vDC power, 24vAC power or Power over Ethernet (PoE) to power the OE-
C7312-AWR camera. When powered by PoE, any 802.3af compliant device may be used
to provide power. When using 12vDC or 24vAC power, refer to the pin definition table in
the Camera Overview > Connections section for the proper 2-wire connection.
Note OpenEye recommends against using more than one power source at a time. Do
not use a PoE power source when providing the camera with 12vDC or 24vAC
power.
However, only 24vAC power will properly power the heater in the camera. If the camera is
not subjected to temperatures lower than 40°F, a heater is not necessary and 24vAC,
12vDC or PoE (using an injector or compliant switch) will be suitable. Please verify that all
installations that require a heater use 24vAC power.
Make sure the camera’s power cable is correctly and firmly connected. If using Power
over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the
network.
Ethernet Cable Connection
OpenEye recommends using Category 5 Ethernet cable to connect the camera to your
network. For the best transmission quality, the cable length should not exceed 328 feet
(100 meters). Connect a network cable to the camera using the RJ45 input and connect
the other end of the cable to your network switch or recorder.
Note If you are connecting the camera directly to a recorder, a crossover cable is
necessary for most configurations.
Check the status of the network connection by looking at the link indicator and activity
indicator LEDs. If the LEDs are not lit check your network connection. The green link LED
indicates a network connection and the orange activity LED flashes to indicate network
activity.

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CAMERA INSTALLATION
You can install your Outdoor IP Dome Camera directly onto a wall or ceiling. The wall or
ceiling must have enough strength to support the camera.
1. Use the supplied Torx tool to unscrew the two Torx screws on the side of the dome
cover and remove the dome cover.
2. Press both sides of the Inner Cover and remove it from the Dome Camera.

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3. Use a Phillips screwdriver to remove the mounting plate from the base of the camera.
4. Use the mounting plate to mark the location you want to install your camera on the
ceiling. Mark the location of the holes for the mounting screws as well as the hole for
the camera cables, as needed.
Note The holes on the mounting plate allow it to attach directly to a 4S electrical box.
5. Drill the appropriate holes in your wall or ceiling, and then insert the included anchors.
6. Use the included screws to attach the mounting plate to the ceiling.
7. Run your cables to the location of your camera using the necessary holes.
8. Connect the power and Ethernet connectors on the camera with their respective
cables.
Note The power cable is omitted if using PoE.
9. Place the camera base on the mounting plate, and tighten the screws highlighted in
Step 3.

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10. Use the OpenEye IP Finder software to locate the camera on the network and
complete configuration of the camera.
11. Manually aim the camera as necessary.
12. Replace the Inner Dome cover.
13. Replace the dome cover, aligning the arrow mark on the dome cover with the one on
the housing, and then screw the two Torx screws on the dome tightly to fasten the
dome cover to the camera base.

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LOCATE CAMERA
OPENEYE NETWORK CAMERA MANAGER
Use the included Network Camera Manager software to easily find your network cameras
for initial setup. The OpenEye IP Finder software is included on the CD with all OpenEye
IP devices.
Installation
You can install Network Camera Manager on any personal computer (PC) or laptop using
the software CD included with your OpenEye IP camera or by downloading the program
from openeye.net.
Note Network Camera Manager will only work on PCs or laptops that use a Windows
operating system. It is compatible with Windows XP, Vista, 7, and 8.
Starting Network Camera Manager
After installing the program on your PC or laptop, open the program to begin configuring
your cameras.
To access Network Camera Manager on an OpenEye recorder, you must operate the
recorder in Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click Network Camera Manager.