OpenEye OE-C9616 User manual

Cameras
OE-C9616
OE-C9716
www.openeye.net
6MP 360 Degree IP Camera
User Manual

2
OE-C9616 / OE-C9716 Mini Fisheye 360 Degree IP Camera
User Manual
Manual Edition 33690AA OCTOBER 2015
©2015, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose,
except as expressed in the Software License Agreement. OpenEye shall not be liable for technical or editorial
errors or omissions contained herein. The information in this document is subject to change without notice.
The information in this publication i
of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct,
consequential, incidental, special, punitive, or other damages whatsoever (including without limitation,
damages for loss of business profits, business interruption or loss of business information), even if OPENEYE
has been advised of the possibility of such damages and whether in an action or contract or tort, including
negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye, are
registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP
Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are
trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

33690AA
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer
as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and damage to
the product. Use only with a mounting device recommended by the manufacturer, or sold with
the product. To insure proper mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking
label.
Precautions
Operating
Before using, make sure power supply and other cables are properly connected.
While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
Do not disassemble or tamper with parts inside the camera.
Do not drop or subject the camera to shock and vibration as this can damage camera.
Do not block the cooling holes on the bracket. This camera has a cooling fan inside the
housing. Blocking the cooling holes will cause heat to build up and cause malfunction.
Care must be taken when you clean the clear dome cover. Scratches and dust will ruin
the image quality of your camera. Do not use strong or abrasive detergents when
cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In case
the dirt is hard to remove, use a mild detergent and wipe the camera gently.
Installation and Storage
Install electricity wiring carefully. Please note that input electricity to the unit is at
tolerance of DC 12V/AC 24V ± 10%. The camera is capable of surge protection; ensure
AC power model unit is grounded appropriately against damage by heavy current or
electric shock.
Do not install the camera in areas of extreme temperatures in excess of the allowable
range. (-50°C ~50°C / -58°F ~ 122°F)
Avoid installing in humid or dusty places. The relative humidity must be below 90%.
Avoid installing in places where radiation is present.
Avoid installing in places where there are strong magnetic fields and electric signals.
Avoid installing in places where the camera would be subject to strong vibrations.
Whether the camera is in use or not, never aim it at the sun or other extremely bright
objects. Otherwise the camera may be smeared and damaged.

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Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall not be treated as
household waste in accordance with Directive 2002/96/EC. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equipment. By proper waste
handling of this product you ensure that it has no negative consequences for the environment and
human health, which could otherwise be caused if this product is thrown into the garbage bin. The
recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring that any
potential trace contamination levels of restricted substances are below the maximum
level set by EU Directive 2002/95/EC, or are exempted due to their application.
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
C A U T I O N
RISK OF ELECTRIC SHOCK
DO NOT OPEN

33690AA
TABLE OF CONTENTS
INTRODUCTION ............................................................................................................................... 7
Overview....................................................................................................................................................7
Product Features...................................................................................................................................7
System Requirements ...........................................................................................................................7
CONNECTIONS ................................................................................................................................ 8
Camera Box Contents ...............................................................................................................................8
Dimensions................................................................................................................................................9
OE-C9616 Indoor..................................................................................................................................9
OE-C9716 Outdoor...............................................................................................................................9
Removing the Camera Cover...................................................................................................................10
Connections ............................................................................................................................................11
Alarm I/O Connections.............................................................................................................................12
Ethernet Cable Connection......................................................................................................................12
Waterproof Cable Connections for Outdoor Installation ...........................................................................13
Function Cable ....................................................................................................................................13
IP66 Ethernet Cable.............................................................................................................................14
SETUP AND CONFIGURATION ....................................................................................................... 15
OpenEye Network Camera manager .......................................................................................................15
Installation ...........................................................................................................................................15
Starting Network Camera Manager .....................................................................................................15
Camera Configuration..............................................................................................................................17
Device Addressing...............................................................................................................................17
Connecting to the Camera ..................................................................................................................18
Viewer Software.......................................................................................................................................20
Viewer Tabs.........................................................................................................................................20
LIVE................................................................................................................................................ 21
SETUP............................................................................................................................................ 22
System Setting ........................................................................................................................................22
Camera Name.....................................................................................................................................22
IP Address...........................................................................................................................................23
User Setup..........................................................................................................................................25
File Location........................................................................................................................................26
Picture Setup...........................................................................................................................................26
Camera Tab ........................................................................................................................................26
Fisheye Setup......................................................................................................................................28
Motion Detection.................................................................................................................................29
Streaming Settings ..................................................................................................................................30
Video Resolution..................................................................................................................................30

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Video Frame Rate................................................................................................................................32
Video Compression.............................................................................................................................33
ADVANCED .................................................................................................................................... 34
System Setting ........................................................................................................................................34
Network Setup ....................................................................................................................................34
Network Advanced..............................................................................................................................34
Network Security.................................................................................................................................35
Alarm Application ................................................................................................................................36
Tampering and Network Failure Detection...........................................................................................37
Mail, HTTP, and FTP Setup.................................................................................................................38
SD Card ..............................................................................................................................................38
Network Share.....................................................................................................................................39
Recording Schedule............................................................................................................................40
Maintenance........................................................................................................................................42
Software..............................................................................................................................................43
Picture Setting .........................................................................................................................................43
Video Mask..........................................................................................................................................43
Hot Spot..............................................................................................................................................43
Text Overlay ........................................................................................................................................43
Streaming Setting ....................................................................................................................................44
Audio...................................................................................................................................................44
LOGOUT......................................................................................................................................... 44
CAMERA SPECIFICATIONS ............................................................................................................ 45

33690AA
INTRODUCTION
OVERVIEW
The OE-C9616 and OE-C9716 are ultra-compact 360 degree cameras, delivering superior IP video
quality. With a small form factor, these 6MP cameras are unobtrusive while capturing activity in all
directions. Both camera models come with 4 IR LEDs to enhance the quality of nighttime images.
Additional features include an IR cut filter for true day/night images, dual streaming capability, and
edge recording. The OE-C9716 comes in IP66-rated weatherproof housing.
All OpenEye cameras are fully ONVIF compliant and compatible with the OpenEye Web Services
platform, allowing multiple users to view high quality images and perform setup through a remote
web browser.
PRODUCT FEATURES
6MP (3072x2048) maximum resolution
1.55mm (OE-C9616) or 1.05mm (OE-C9716) focal length
IP66 outdoor rating (OE-C9716 only)
True Day/Night
Digital Wide Dynamic Range
MJPEG/H.264 video compression
IMX-178 image sensor
ONVIF Profile S compliant
SYSTEM REQUIREMENTS
Minimum Requirements
Recommended Requirements

Intel Core i5-2430M @ 2.4 GHz

Intel Core i7-870 @ 2.93 GHz

4 GB Ram

8 GB Ram

Windows Vista / Windows XP / Windows 7

Windows Vista / Windows XP / Windows 7

Microsoft Internet Explorer 6.0 or above,
Firefox, Chrome, Safari Web Browser

Microsoft Internet Explorer 6.0 or above, Firefox,
Chrome, Safari Web Browser

10Base-T (10 Mbps), 100Base-TX (100 Mbps)
or 1000Base-T (1000 Mbps) operation

10Base-T (10 Mbps), 100Base-TX (100 Mbps) or
1000Base-T (1000 Mbps) operation

ActiveX control plug-in for Microsoft Internet
Explorer

ActiveX control plug-in for Microsoft Internet
Explorer

8
CONNECTIONS
CAMERA BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is
missing or has defects, do not install or operate the product and contact your dealer for
assistance.
OE-C9616 (left) / OE-C9716 (right)
IP Camera
Self-Tapping Screw (x3)
Plastic Anchor (x3)
Security Torx Tool
Power Terminal Block
Quick Start Guide

33690AA
DIMENSIONS
OE-C9616 INDOOR
OE-C9716 OUTDOOR

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REMOVING THE CAMERA COVER
Loosen the security screws with the included torx tool to remove the camera cover.

33690AA
CONNECTIONS
Pin
Connection
Definition
1
Power
1
DC12V +
Power connection
2
DC12V -
2
RJ-45
For network and PoE connections
3
microSD card slot
Insert the microSD card into the card slot to store video and images
4
Alarm and Audio I/O
1
Alarm out +
2
Alarm out -
3
Alarm in +
4
Alarm In -
5
Ground
6
Audio out
7
Audio in
5
Built-in microphone
Audio in
6
Reset button
Press and hold this button for 20 seconds to reset the camera to
factory defaults
7
Speaker
Audio out

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ALARM I/O CONNECTIONS
The OE-C9616 and OE-C9716 are equipped with alarm and audio input / output capabilities for
alarm application. Refer to alarm pin definition below to connect alarm devices to the IP camera if
desired.
ETHERNET CABLE CONNECTION
Connect one end of the CAT 5 Ethernet cable to the RJ-45 connector of the camera and the other
end of the cable to the network switch or recorder.
Note In some cases, you may need to use an Ethernet crossover cable when connecting the camera
directly to the recorder.
Check the status of the link indicator and activity indicator LEDs. If the LEDs are unlit, check the LAN
connection.
The Green link light indicates a good network connection.
The Orange activity light flashes to indicate network activity.
Pin
Definition
1
Alarm out +
2
Alarm out -
3
Alarm in +
4
Alarm in -
5
Ground
6
Audio out
7
Audio in

33690AA
WATERPROOF CABLE CONNECTIONS FOR OUTDOOR
INSTALLATION
Follow the instructions below to waterproof the connectors of different types of cables. The
supported cables are shown below.
FUNCTION CABLE
1. Connect the desired external devices to the function cable and coat the joints with silicone
gel.
2. Attach the ground cable to the ground and wrap the wires with silicone gel. Ensure the wires
are not exposed to the air.
3. Seal the end of the function cable inside the conduit with silicone gel.
Note guaranteed waterproof without proper sealing.

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IP66 ETHERNET CABLE
For the IP66 Ethernet cable, use an Ethernet plug for connection to prevent water damage.
1. Remove the connector form the Ethernet plug, and then loosen the thread-lock sealing nut
on the plug.
2. Thread the Ethernet cable through the thread lock sealing nut and the plug.
3. Remove the rubber coating from the end of the Ethernet cable to expose the wires, and then
insert the wires into the correct pins on the connector.
4. Plug the Ethernet cable into the connector.
5. Fasten the Ethernet plug to the connector, and then tighten the thread-lock sealing nut to
the plug.

33690AA
SETUP AND CONFIGURATION
OPENEYE NETWORK CAMERA MANAGER
OpenEye Network Camera Manager is a software tool that allows you to quickly and easily connect
and configure your OpenEye IP Cameras. This software allows you to assign IP addresses, manage
users, configure video settings, and update firmware on multiple cameras at once.
The Network Camera Manager software is pre-installed on all OpenEye Recorders, and included on
the software CD with all OpenEye IP cameras. It is also available for download on the OpenEye
website.
INSTALLATION
You can install Network Camera Manager on any personal computer (PC) by navigating to
http://www.openeye.net/support/downloads and downloading the software.
Note Network Camera Manager will only work on PCs or laptops that use a Windows operating
system. It is compatible with Windows XP, Vista, 7, and 8.
STARTING NETWORK CAMERA MANAGER
After installing the program on your PC or laptop, open the program to begin configuring your
cameras.
To access Network Camera Manager on an OpenEye recorder, you must operate the recorder in
Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click the Network Camera Manager icon on the Desktop.

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Viewing a Network Camera
1. -click the
name of the camera.
2. Click Browse.
3. Enter the Username and Password for the camera. The username and password are case
sensitive. It is strongly recommended that the password be changed after the initial setup to
prevent unauthorized access. The default username and password for OpenEye IP cameras
are as follows.
Username admin
Password 1234
4. The viewer software is now opened in Internet Explorer.
Note The viewer software will install automatically the first time you connect to the camera. If your
internet browser does not install the viewer software, check the security settings or ActiveX
controls and plug-in settings. If your internet browser asks for permission to install the ActiveX
control, you must allow the ActiveX control to continue the installation. If you are prompted to
allow an add-on, click Allow.
5. You can now configure your camera using the Viewer Software. For more information on using
Viewer software, please see the user manual for your camera.

33690AA
CAMERA CONFIGURATION
DEVICE ADDRESSING
The functions on the Device Addressing tab allow you to find, configure, and view network cameras.
Finding Network Devices
1. Click Find Devices on the Device Addressing tab.
2. To narrow your search by Camera Model, Project, or Camera Name, select your desired
criteria from the appropriate lists.

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CONNECTING TO THE CAMERA
1. Locate the camera on the IP Finder list.
2. Double-click the camera to open the Viewer software in your web browser.
3. Click Browse in the pop-up window.
4. Log in to the camera with the appropriate Username and Password.
Note The default Username Password
password are case sensitive.
Resetting the Camera
If it is necessary to reset the camera to the factory default settings, hold down the Reset button (see
Camera Overview) for 30 seconds. This will return all settings, including network setup, to the factory
default.
Administrator/User Privileges
to the camera. The User accounts have access to the camera with limited authority.

33690AA
Connecting Over the Internet
There are some challenges with connecting to OpenEye IP cameras over WAN (internet)
connections because the camera streams video over RTSP. RTSP is an excellent protocol for media
and is now used on many IP cameras (including OpenEye) as the default streaming option.
RTSP, however, is not suitable for transmission between two locations that are behind different
routers. In this case, the client (for example, the OpenEye HVR or NVR server software) connects to
the camera, and then requests a stream. The camera uses that connection to return a stream, but
since the connection originated on the client side and has now switched to the camera (remote)
side, the router does not have any way to determine where the traffic should be routed, so no video
appears at the recorder. There are three solutions to this.
1. Connect modems on both sides directly to the recorder and camera. If there is no router, no
network address translation is needed.
2. Use routers with VPN support and set up a small VPN. Once this is done, the traffic will be
treated as though it were all on the local network.
3. (Best solution) Use routers with connection tracking. This is quite easy; VOIP also uses
RTSP and faces the same challenges. If a router is marketed as hav
have the necessary connection tracking capability to allow any type of RTSP communication
(not just VOIP).
With proper planning and the correct equipment, RTSP cameras CAN stream over the WAN to a
recording device for minimal additional cost and labor.
Please contact OpenEye support if you require any additional information on these topics.

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VIEWER SOFTWARE
To access the setup menu, you need to install the viewer software on your PC or recorder. The
viewer software will install automatically the first time you connect to the camera. If your internet -
in settings. If your internet browser asks for permission to install the ActiveX control, you must allow
the ActiveX control to continue the installation.
The first time you connect to a camera, the browser will ask for permission to install the ActiveX
Control necessary to display the camera video. Right-click the information bar and click Install
ActiveX Control to allow the installation.
Note IP camera audio is only available on the Indoor IP mini dome camera. The Talk button will not be
available on the Outdoor version of the camera.
VIEWER TABS
Live Monitor video and perform other video related functions.
Setup Set the camera name, IP address, and define users. This tab also allows you to configure
the camera settings and view streams.
Advanced Perform advanced setup configurations, like network setup, security, alarms and
maintenance.
Logout Change user.