OpenEye CM-711 User manual

Camera
CM-711
CM-611
www.openeye.net
Tamper Resistant IP Mini Dome
User Manual
Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50

2

31113AB 3
Indoor/Outdoor IP Camera (CM-611 / CM-711)
User Manual
Manual Edition 31113AB – JULY 2013
©2013, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is
subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall OPENEYE be
liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever
(including without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and
whether in an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and
OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

4
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported
location. Improperly installed product may fall, causing serious injury to a child or
adult, and damage to the product. Use only with a mounting device recommended by
the manufacturer, or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by
manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the
marking label.
Precautions
Operating
•Before using, make sure power supply and others are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Do not block the cooling holes on the bracket. This camera has a cooling fan inside
the housing. Blocking the cooling holes will cause heat to build up and cause
malfunction.
•Care must be taken when you clean the clear dome cover. Scratches and dust will
ruin the image quality of your camera.Do not use strong or abrasive detergents
when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty.
In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.

31113AB 5
Installation and Storage
•Do not install the camera in areas of extreme temperatures in excess of the allowable
range. (14°F~ 122°F / -10°C ~ 50°C)
•Avoid installing in humid or dusty places. The relative humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects. Whether the
camera is in use or not, never aim it at the sun or other extremely bright objects.
Otherwise the camera may be smeared and damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This symbol on the product or on its packaging indicates that this product shall not be
treated as household waste in accordance with Directive 2002/96/EC. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic
equipment. By proper waste handling of this product you ensure that it has no negative
consequences for the environment and human health, which could
otherwise be caused if this product is thrown into the garbage bin. The
recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please
contact your local city office, your household waste disposal service or
the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers,
assuring that any potential trace contamination levels of restricted
substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.

6
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

31113AB 7
TABLE OF CONTENTS
Introduction.............................................................................................................................................9
Overview..............................................................................................................................................9
Product Features ............................................................................................................................ 9
Getting Started......................................................................................................................................10
Box Contents.....................................................................................................................................10
Camera Overview..............................................................................................................................11
Dome Diagram..............................................................................................................................11
Dimensions...................................................................................................................................12
Connections.................................................................................................................................. 13
Indoor Camera (CM-611).........................................................................................................13
Outdoor Camera (CM-711)...................................................................................................... 13
Locate Camera......................................................................................................................................14
OpenEye Network Camera manager................................................................................................. 14
Installation.....................................................................................................................................14
Starting Network Camera Manager............................................................................................... 14
Device Addressing........................................................................................................................ 15
Finding Network Devices ......................................................................................................... 15
Setup & Configuration.......................................................................................................................... 16
Connecting to the Camera.................................................................................................................16
Resetting the Camera................................................................................................................... 16
Administrator/User Privileges........................................................................................................16
Lens Adjustment ........................................................................................................................... 16
Connecting a Stream ....................................................................................................................17
Connecting Over the Internet........................................................................................................ 18
Viewer Software.................................................................................................................................19
Viewer Tabs..................................................................................................................................19
Home............................................................................................................................................20
System..........................................................................................................................................21
System.....................................................................................................................................21
Security....................................................................................................................................22
Admin Password................................................................................................................. 22
Add User............................................................................................................................. 23
Delete user .........................................................................................................................23
Edit user .............................................................................................................................23
Network.................................................................................................................................... 24
Get IP address automatically (DHCP)................................................................................. 24
Use fixed IP address........................................................................................................... 25
DDNS ......................................................................................................................................26

8
Mail..........................................................................................................................................27
FTP..........................................................................................................................................28
Motion Detection...................................................................................................................... 29
Storage Management ..............................................................................................................33
Recording ................................................................................................................................ 34
Snapshot..................................................................................................................................35
View Log File ........................................................................................................................... 36
View User Information.............................................................................................................. 37
View User Login Information...............................................................................................37
View User Privilege............................................................................................................. 37
View Parameters...................................................................................................................... 38
Factory Default.........................................................................................................................39
Set Default..........................................................................................................................39
Reboot................................................................................................................................39
Software Version...................................................................................................................... 40
Software Upgrade....................................................................................................................41
Upgrading the Camera Viewer Software............................................................................. 41
Maintenance ............................................................................................................................42
Video and Audio Streaming Settings.............................................................................................43
Video Format ...........................................................................................................................43
Text Overly Settings............................................................................................................43
Video Rotate Type..............................................................................................................44
GOV Settings...................................................................................................................... 44
Video Compression.................................................................................................................. 45
Video OCX Protocol.................................................................................................................46
Multicast Mode.................................................................................................................... 47
Frame Rate Control .................................................................................................................48
Video Mask..............................................................................................................................49
Audio .......................................................................................................................................50
Transmission Mode............................................................................................................. 50
Bit Rate............................................................................................................................... 50
Camera......................................................................................................................................... 51
Exposure..................................................................................................................................51
White Balance..........................................................................................................................52
Brightness................................................................................................................................52
Sharpness................................................................................................................................52
Contrast...................................................................................................................................52
Saturation ................................................................................................................................ 53
Hue..........................................................................................................................................53
TV System ............................................................................................................................... 53
Logout........................................................................................................................................... 53
Specifications........................................................................................................................................ 54
Camera Specifications.......................................................................................................................54
IP Specifications ................................................................................................................................55

31113AB 9
INTRODUCTION
OVERVIEW
The CM-611 and CM-711Tamper Resistant IP Mini Dome cameras are capable of
providing real time streaming video with smooth image quality. The IP Mini Dome cameras
offer quad streaming and can be used in a variety of installations including shops, stores,
banks, parking lots, factories and for building surveillance.
With Power over Ethernet (PoE) the need for separate power lines is eliminated and
cabling and installation costs can be significantly reduced. The light weight, small size,
and large degree of rotation of the IP Mini Dome facilitates quick and simple installation on
either the ceiling or walls of structures or vehicles.
Product Features
•ONVIF™ compliant
•H.264 and MJPEG
•Power over Ethernet
•2MP (1080p HD)
•Quad streaming
•Built-in microphone with one-way audio (CM-611 only)
•Weatherproof dongle network cable (CM-711 only)
•Weatherproof IP66 housing (CM-711 only)
•Security Torx screws to prevent unauthorized tampering

10
GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is
missing or has defects, DO NOT install or operate the product and contact your dealer for
assistance.
CM-611 or
CM-711 w/cable Self Tapping Screws Plastic Anchors
Rubber Washers
(CM-711 only) Security Torx Tool CD
Quick Start Guide

31113AB 11
CAMERA OVERVIEW
Before installing or connecting the dome camera, please refer to this section and complete
preparations for dome setup and all switch settings.
Dome Diagram
1 Reset Button Restore camera settings to default settings
2 Lens Rotate the lens left/right to adjust the focus
3 Focus Fixed Screw Loosen the screw to adjust the lens
4 Tilt Fixed Screw Loosen the screw to adjust the tilt angle
5 Pan Fixed Screw Loosen the screw to adjust the pan position

12
Dimensions
•Diameter – 110.21mm (4.3 inches)
•Height – 47.66mm (1.87inches)
4.625” (117.5 mm)
1.75” (44.45 mm)
Ø 1.75” (44.45 mm)

31113AB 13
Connections
Indoor Camera (CM-611)
The CM-611 Indoor IP camera uses Power over Ethernet (PoE) to power the camera. The
only connection on the camera is the RJ45 Ethernet connector located on the rear of the
camera. Connect one end of the Ethernet cable to the RJ45 port on the camera and the
other end to power sourcing equipment (PSE) like a hub or router.
Check the status of the network connection by looking at the link indicator and activity
indicator LEDs. If the LEDs are not lit check your network connection. The green link LED
indicates a network connection and the orange activity LED flashes to indicate network
activity.
Outdoor Camera (CM-711)
The CM-711Outdoor IP camera uses Power over Ethernet (PoE) to power the camera.
The only connection on the camera is the RJ45 Ethernet dongle located on the rear of the
camera. Run the Ethernet cable through the Waterproof RJ45 Screw-On Plug. Then
connect one end of the Ethernet cable to the RJ45 dongle, tightening the sealing nut of
the Waterproof RJ45 Screw-On Plug completely. Connect the other end of the Ethernet
cable to power sourcing equipment (PSE) like a hub or router.
Note Use a waterproof PoE switch/hub.

14
LOCATE CAMERA
OPENEYE NETWORK CAMERA MANAGER
Use the included Network Camera Manager software to easily find your network cameras
for initial setup. The OpenEye IP Finder software is included on the CD with all OpenEye
IP devices.
Installation
You can install Network Camera Manager on any personal computer (PC) or laptop using
the software CD included with your OpenEye IP camera or by downloading the program
from openeye.net.
Note Network Camera Manager will only work on PCs or laptops that use a Windows
operating system. It is compatible with Windows XP, Vista, 7, and 8.
Starting Network Camera Manager
After installing the program on your PC or laptop, open the program to begin configuring
your cameras.
To access Network Camera Manager on an OpenEye recorder, you must operate the
recorder in Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click Network Camera Manager.

31113AB 15
Device Addressing
The functions on the Device Addressing tab allow you to find, configure, and view network
cameras.
Finding Network Devices
5. Click Find Devices on the Device Addressing tab.
6. To narrow your search by Camera Model, Project, or Camera Name, select
your desired criteria from the appropriate lists.

16
SETUP & CONFIGURATION
CONNECTING TO THE CAMERA
1. Locate the camera on the IP Finder list.
2. Double-click the camera to open the Viewer software in your web browser.
3. Log in to the camera with the appropriate User Name and Password.
Note The default User name is Admin and the default Password is1234. The
username and password are case sensitive
Resetting the Camera
If it is necessary to reset the camera to the factory default settings, hold down the Reset
button (see Camera Overview for 30 seconds. This will return all settings, including
network setup, to the factory default. The IP address of the camera will return to
192.168.0.250.
Administrator/User Privileges
The Administrator account has the authority to configure the IP camera and authorize
users’ access to the camera. The User accounts have access to the camera with limited
authority.
Lens Adjustment
The Viewer software will display an image from the camera on the Home tab. Adjust the
camera’s focus to produce a clear image.
1. Remove the screws from the camera
dome cover.
2. Loosen the focus fixed screw and rotate
the lens counter clockwise to adjust the
focus. Loosen the tilt fixed screw and
adjust the camera’s tilt angle.

31113AB 17
Connecting a Stream
OpenEye IP cameras are optimized for use with OpenEye recorders, but you can also
connect to your OpenEye IP cameras using third party software like VLC media player
(http://www.videolan.org).
To connect the camera you may need to provide the stream URL. All OpenEye IP
cameras are capable of delivering two RTSP streams, as well as streaming MJPEG over
HTTP. The stream URLs are listed below.
rtsp://<ip address>/mjpeg
rtsp://<ip address>/mpeg4
rtsp://<ipaddress>/h264
http://<ipaddress>:8008
The MJPEG over HTTP stream is identified by a port number. The default port is 8008;
this port can be configured in the cameras Network page:

18
Connecting Over the Internet
There are some challenges with connecting to OpenEye IP cameras over WAN (internet)
connections because the camera streams video over RTSP. RTSP is an excellent
protocol for media and is now used on many IP cameras (including OpenEye) as the
default streaming option.
However, RTSP is not suitable for transmission between two locations that are behind
different routers. In this case, the client (for example, the OpenEye HVR or NVR server
software) connects to the camera, then requests a stream. The camera uses that
connection to return a stream, but since the connection originated on the client side and
has now switched to the camera (remote) side, the router does not have any way to
determine where the traffic should be routed, so no video appears at the recorder.
There are three solutions to this:
4. Connect modems on both sides directly to the recorder and camera. If there is no
router, no network address translation is needed.
5. Use routers with VPN support and set up a small VPN. Once this is done, the traffic
will be treated as though it were all on the local network.
6. (Best solution) – Use routers with connection tracking. This is quite easy; VOIP
also uses RTSP and faces the same challenges. If a router is marketed as having
“VOIP Support”, it will have the necessary connection tracking capability to allow any
type of RTSP communication (not just VOIP).
With proper planning and the correct equipment, RTSP cameras CAN stream over the
WAN to a recording device for minimal additional cost and labor.
Please contact OpenEye support if you require any additional information on these topics.

31113AB 19
VIEWER SOFTWARE
To access the setup menu, you need to install the viewer software on your PC or DVR.
The viewer software will install automatically the first time you connect to the camera. If
your internet browser doesn’t install the viewer software, check the security settings or
ActiveX controls and plug-in settings. If your internet browser asks for permission to install
the ActiveX control, you must allow the ActiveX control to continue the installation.
The first time you connect to a camera, the browser will ask for permission to install the
ActiveX Control necessary to display the camera video. Right-click the information bar and
click Install ActiveX Control to allow the installation.
Note IP camera audio is only available on the Indoor IP mini dome camera. The Talk
button will not be available on the Outdoor version of the camera.
Viewer Tabs
Home – Monitor live video.
System – Set the host name, system time, root password, and network related settings.
(Admin access only)
Streaming – Modify the video resolution and select the audio compression type.
Camera – Adjust the camera parameters including Exposure, White Balance, Brightness,
Sharpness, Contrast, and Digital Zoom.
Logout – Change user.

20
Home
Screen Size Adjustment – Click the screen size buttons to adjust image display size x1/2
and full screen.
Digital Zoom Control – In full screen mode, right-click to activate digital zoom and use
the scroll wheel to zoom in/out.
Talk – Talk allows the local site to talk to the remote site. This function is only available to
Users who have been granted this privilege by the Administrator.
Note This function is only available on the Indoor IP mini dome camera. The Talk
button will not be available on the Outdoor version of the camera.
Snapshot – Click the button, and a JPEG snapshot will automatically be saved in
the appointed place. The default location is: C:\.
Note If you are using Windows Vista or 7, you will need to change the Snapshot
location. Windows UAC does not allow internet programs to write directly to C:\
for security reasons.